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Application support analyst vs requirements engineer

The differences between application support analysts and requirements engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an application support analyst, becoming a requirements engineer takes usually requires 2-4 years. Additionally, an application support analyst has an average salary of $92,078, which is higher than the $87,170 average annual salary of a requirements engineer.

The top three skills for an application support analyst include application support, customer service and troubleshoot. The most important skills for a requirements engineer are java, software development, and powerpoint.

Application support analyst vs requirements engineer overview

Application Support AnalystRequirements Engineer
Yearly salary$92,078$87,170
Hourly rate$44.27$41.91
Growth rate10%21%
Number of jobs173,440166,444
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 64%
Average age4239
Years of experience24

What does an application support analyst do?

An application support analyst is responsible for responding to and resolving customer issues about smartphone or computer applications. They do a variety of applications ranging from banking software and mobile games, and they usually deal with a great number of clients daily. It is also their task to report to a next level member of staff, such as an information technology (IT) manager or a senior systems analyst. Moreover, they spend their time working in an office setting and can be employed by software companies, game developers, technology creators, and other types of organizations.

What does a requirements engineer do?

Requirements engineers are responsible for the analysis, documentation, coordination, and management of requirements regarding new software projects. They identify and understand the customer's project-specific demands and document them in a clear and binding way. Their duties and responsibilities also include preparing well-written and detailed documentation of the project and ensuring the project is designed and built within the legal parameters.

Application support analyst vs requirements engineer salary

Application support analysts and requirements engineers have different pay scales, as shown below.

Application Support AnalystRequirements Engineer
Average salary$92,078$87,170
Salary rangeBetween $67,000 And $125,000Between $62,000 And $120,000
Highest paying CityNew York, NYSan Francisco, CA
Highest paying stateNew YorkCalifornia
Best paying companyMetaThe Citadel
Best paying industryFinanceTechnology

Differences between application support analyst and requirements engineer education

There are a few differences between an application support analyst and a requirements engineer in terms of educational background:

Application Support AnalystRequirements Engineer
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 64%
Most common majorComputer ScienceElectrical Engineering
Most common collegeStanford UniversityStanford University

Application support analyst vs requirements engineer demographics

Here are the differences between application support analysts' and requirements engineers' demographics:

Application Support AnalystRequirements Engineer
Average age4239
Gender ratioMale, 64.2% Female, 35.8%Male, 64.5% Female, 35.5%
Race ratioBlack or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 14.7% Asian, 14.7% White, 53.4% American Indian and Alaska Native, 0.4%Black or African American, 4.6% Unknown, 4.8% Hispanic or Latino, 8.3% Asian, 29.8% White, 52.3% American Indian and Alaska Native, 0.2%
LGBT Percentage11%8%

Differences between application support analyst and requirements engineer duties and responsibilities

Application support analyst example responsibilities.

  • Manage the daily operation relate to MQ.
  • Develop user friendly PowerShell tools to automate various tasks the helpdesk do on a daily basis.
  • Lead a project to redesign the company's CRM system, resulting in streamline company communication and increase efficiency.
  • Lead recovery efforts, managing communication processes and engage technical SME's as needed to brainstorm and implement solutions.
  • Create training PowerPoint presentations on effectively managing escalate clients, and take part in administering a training program bank wide.
  • Manage and resolve technical escalations involving internal/external parties as required to meeting SLA goals.
  • Show more

Requirements engineer example responsibilities.

  • Lead deployment of ClearQuest for UUNet.
  • Lead the requirements effort for several projects release to the FDA.
  • Lead acceptance test plan and procedure development in a UNIX environment.
  • Assist the scrum master to manage resources and facilitate for the team.
  • Report, manage and escalate defects using the defect management tools JIRA, TFS & ClearQuest.
  • Focuse on the planning, facilitating, capturing and managing of business requirements using the SDLC project methodology.
  • Show more

Application support analyst vs requirements engineer skills

Common application support analyst skills
  • Application Support, 12%
  • Customer Service, 9%
  • Troubleshoot, 6%
  • Infrastructure, 5%
  • Java, 5%
  • Technical Support, 4%
Common requirements engineer skills
  • Java, 83%
  • Software Development, 2%
  • PowerPoint, 1%
  • Project Management, 1%
  • Infrastructure, 1%
  • Design Reviews, 1%

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