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The differences between application support analysts and specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an application support analyst and a specialist. Additionally, an application support analyst has an average salary of $92,078, which is higher than the $58,013 average annual salary of a specialist.
The top three skills for an application support analyst include application support, customer service and troubleshoot. The most important skills for a specialist are patients, customer service, and work ethic.
| Application Support Analyst | Specialist | |
| Yearly salary | $92,078 | $58,013 |
| Hourly rate | $44.27 | $27.89 |
| Growth rate | 10% | 10% |
| Number of jobs | 173,440 | 358,433 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 49% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
An application support analyst is responsible for responding to and resolving customer issues about smartphone or computer applications. They do a variety of applications ranging from banking software and mobile games, and they usually deal with a great number of clients daily. It is also their task to report to a next level member of staff, such as an information technology (IT) manager or a senior systems analyst. Moreover, they spend their time working in an office setting and can be employed by software companies, game developers, technology creators, and other types of organizations.
Specialists are employees who are responsible for specific tasks or activities in the department they are assigned to. The actions or tasks they work on are related to their educational background or work experiences. They are usually highly skilled in specializations related to the work they are assigned to. Specialists are also highly trained on the competencies that are required of their specialty. As such, they are focused on the skills and competencies that are needed to enhance their experience in their specific field further.
Application support analysts and specialists have different pay scales, as shown below.
| Application Support Analyst | Specialist | |
| Average salary | $92,078 | $58,013 |
| Salary range | Between $67,000 And $125,000 | Between $32,000 And $104,000 |
| Highest paying City | New York, NY | Jersey City, NJ |
| Highest paying state | New York | New Jersey |
| Best paying company | Meta | The Citadel |
| Best paying industry | Finance | - |
There are a few differences between an application support analyst and a specialist in terms of educational background:
| Application Support Analyst | Specialist | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 49% |
| Most common major | Computer Science | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between application support analysts' and specialists' demographics:
| Application Support Analyst | Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 64.2% Female, 35.8% | Male, 47.5% Female, 52.5% |
| Race ratio | Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 14.7% Asian, 14.7% White, 53.4% American Indian and Alaska Native, 0.4% | Black or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.5% White, 55.9% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |