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Assistant front desk manager vs desk manager

The differences between assistant front desk managers and desk managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an assistant front desk manager and a desk manager. Additionally, a desk manager has an average salary of $75,140, which is higher than the $41,660 average annual salary of an assistant front desk manager.

The top three skills for an assistant front desk manager include reservations, guest service and customer satisfaction. The most important skills for a desk manager are CRM, sales process, and quality customer service.

Assistant front desk manager vs desk manager overview

Assistant Front Desk ManagerDesk Manager
Yearly salary$41,660$75,140
Hourly rate$20.03$36.12
Growth rate--
Number of jobs55,37445,871
Job satisfaction--
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 65%
Average age4747
Years of experience66

Assistant front desk manager vs desk manager salary

Assistant front desk managers and desk managers have different pay scales, as shown below.

Assistant Front Desk ManagerDesk Manager
Average salary$41,660$75,140
Salary rangeBetween $28,000 And $61,000Between $44,000 And $127,000
Highest paying City-Eureka, CA
Highest paying state-New York
Best paying company-ServiceNow
Best paying industry--

Differences between assistant front desk manager and desk manager education

There are a few differences between an assistant front desk manager and a desk manager in terms of educational background:

Assistant Front Desk ManagerDesk Manager
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 65%
Most common majorHospitality ManagementBusiness
Most common collegeCornell UniversityCalifornia State University - Bakersfield

Assistant front desk manager vs desk manager demographics

Here are the differences between assistant front desk managers' and desk managers' demographics:

Assistant Front Desk ManagerDesk Manager
Average age4747
Gender ratioMale, 33.7% Female, 66.3%Male, 54.9% Female, 45.1%
Race ratioBlack or African American, 9.8% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 60.4% American Indian and Alaska Native, 0.6%Black or African American, 9.7% Unknown, 4.7% Hispanic or Latino, 18.0% Asian, 5.3% White, 61.6% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between assistant front desk manager and desk manager duties and responsibilities

Assistant front desk manager example responsibilities.

  • Control all guestroom allocations, ensuring that reservations are accurately record and monitor to ensure optimum occupancy and revenue is achieved.
  • Coordinate front desk, bell staff, door staff, and PBX department payroll and scheduling.
  • Communicate with all internal departments including PBX, housekeeping, engineering, and security.
  • Facilitate large high profile events and emergency / crisis situations, provide personalized attention to VIP's.
  • Process all credit applications for direct bill approval, all A/R & A/P, payroll and all administrative functions.
  • Work closely with the hotel butlers to ensure all VIP guests' needs are met and taken care of.
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Desk manager example responsibilities.

  • Provide leadership and direction to facility management and program owners while motivating and interacting with employees to achieve continuous improvement.
  • Maintain POS transactions and hotel budget.
  • Shred patient information to comply with HIPAA regulations.
  • Follow HIPAA guidelines to ensure staff compliance.assist with all dental procedures.
  • Design a multi-part training program for the primary POS program used in retail locations.
  • Import and export all patient data into the EMR from hospitals and other qualify health care providers.
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Assistant front desk manager vs desk manager skills

Common assistant front desk manager skills
  • Reservations, 15%
  • Guest Service, 13%
  • Customer Satisfaction, 9%
  • Guest Relations, 9%
  • Front Desk Operations, 9%
  • Customer Service, 9%
Common desk manager skills
  • CRM, 19%
  • Sales Process, 12%
  • Quality Customer Service, 10%
  • CSI, 9%
  • Sales People, 8%
  • Sales Desk, 5%

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