Assistant front desk manager vs front desk supervisor

Differences between assistant front desk manager and front desk supervisor duties and responsibilities

Assistant front desk manager example responsibilities.

• Control all guestroom allocations, ensuring that reservations are accurately record and monitor to ensure optimum occupancy and revenue is achieved.
• Coordinate front desk, bell staff, door staff, and PBX department payroll and scheduling.
• Communicate with all internal departments including PBX, housekeeping, engineering, and security.
• Facilitate large high profile events and emergency / crisis situations, provide personalized attention to VIP's.
• Process all credit applications for direct bill approval, all A/R & A/P, payroll and all administrative functions.
• Work closely with the hotel butlers to ensure all VIP guests' needs are met and taken care of.
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Front desk supervisor example responsibilities.

• Organize all large group events, manage company website and Facebook page.
• Utilize extensive manage care knowledge including Medicare, Medicaid, and Tricare to support business objectives.
• Manage the doctor's agenda, reception area, phone calls, emails, POS system, and accounts receivables.
• Manage POS deposits and reconciliations for membership and accessory sales.
• Assist customers with reservation and hotel procedures, consistently manage PBX and hotel operations and customer relations
• Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
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