Assistant front desk manager vs front office supervisor

The differences between assistant front desk managers and front office supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an assistant front desk manager and a front office supervisor. Additionally, an assistant front desk manager has an average salary of $41,660, which is higher than the $37,907 average annual salary of a front office supervisor.

The top three skills for an assistant front desk manager include reservations, guest service and customer satisfaction. The most important skills for a front office supervisor are reservations, customer service, and patients.

Assistant front desk manager vs front office supervisor overview

	Assistant Front Desk Manager	Front Office Supervisor
Yearly salary	$41,660	$37,907
Hourly rate	$20.03	$18.22
Growth rate	-	-
Number of jobs	55,374	79,675
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 52%
Average age	47	47
Years of experience	6	6

Assistant front desk manager vs front office supervisor salary

Assistant front desk managers and front office supervisors have different pay scales, as shown below.

	Assistant Front Desk Manager	Front Office Supervisor
Average salary	$41,660	$37,907
Salary range	Between $28,000 And $61,000	Between $30,000 And $47,000
Highest paying City	-	Newark, NJ
Highest paying state	-	Rhode Island
Best paying company	-	University of California, Berkeley
Best paying industry	-	Health Care

Differences between assistant front desk manager and front office supervisor education

There are a few differences between an assistant front desk manager and a front office supervisor in terms of educational background:

	Assistant Front Desk Manager	Front Office Supervisor
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 52%
Most common major	Hospitality Management	Business
Most common college	Cornell University	Cornell University

Assistant front desk manager vs front office supervisor demographics

Here are the differences between assistant front desk managers' and front office supervisors' demographics:

	Assistant Front Desk Manager	Front Office Supervisor
Average age	47	47
Gender ratio	Male, 33.7% Female, 66.3%	Male, 34.1% Female, 65.9%
Race ratio	Black or African American, 9.8% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 60.4% American Indian and Alaska Native, 0.6%	Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 60.0% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between assistant front desk manager and front office supervisor duties and responsibilities

Assistant front desk manager example responsibilities.

Control all guestroom allocations, ensuring that reservations are accurately record and monitor to ensure optimum occupancy and revenue is achieved.
Coordinate front desk, bell staff, door staff, and PBX department payroll and scheduling.
Communicate with all internal departments including PBX, housekeeping, engineering, and security.
Facilitate large high profile events and emergency / crisis situations, provide personalized attention to VIP's.
Process all credit applications for direct bill approval, all A/R & A/P, payroll and all administrative functions.
Work closely with the hotel butlers to ensure all VIP guests' needs are met and taken care of.

Front office supervisor example responsibilities.

Manage and schedule a staff of 20 including reservation agents, PBX operators, front desk agents, and bellmen.
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Check VIP reservations and monitor daily operation of arrivals and/or departures.
Operate a POS system to itemize and complete an average of hundr customer purchases.
Monitor the delivery and measurement of guest service consistent with the service standards and the Marriott brand attributes.
Participate in the training of all new associates on Marriott's systems (PMS, MARSHA and GuestWare).

Assistant front desk manager vs front office supervisor skills

Common assistant front desk manager skills

Reservations, 15%
Guest Service, 13%
Customer Satisfaction, 9%
Guest Relations, 9%
Front Desk Operations, 9%
Customer Service, 9%

Common front office supervisor skills

Reservations, 19%
Customer Service, 13%
Patients, 5%
Hotel Services, 5%
Hotel Policies, 4%
Cash Handling, 4%

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Assistant Front Desk Manager
Assistant Front Desk Manager vs Front Office Supervisor

Updated January 8, 2025

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