Assistant front desk manager vs guest service supervisor

Differences between assistant front desk manager and guest service supervisor duties and responsibilities

Assistant front desk manager example responsibilities.

• Control all guestroom allocations, ensuring that reservations are accurately record and monitor to ensure optimum occupancy and revenue is achieved.
• Coordinate front desk, bell staff, door staff, and PBX department payroll and scheduling.
• Communicate with all internal departments including PBX, housekeeping, engineering, and security.
• Facilitate large high profile events and emergency / crisis situations, provide personalized attention to VIP's.
• Process all credit applications for direct bill approval, all A/R & A/P, payroll and all administrative functions.
• Work closely with the hotel butlers to ensure all VIP guests' needs are met and taken care of.
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Guest service supervisor example responsibilities.

• Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
• Develop and implement department training, policies and procedures on the POS system.
• Perform closing operations, including reconciliation of each employee's POS cash and credit sales receipts with sales reports.
• Analyze resort inventory requirements and assure that all reservations and other requests are accommodate to the highest efficiency levels possible.
• Provide billing company medical record documentation to support professional and global CPT codes.