Assistant manager jobs in Alaska

American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team. The Assistant Hotel Manager (AHM) is responsible for assisting the Hotel Manager to manage the Hotel Department to ensure the quality of service, consistency of standards, and guests' expectations are met. The Assistant Hotel Manager provides support to the Hotel Manager by supervising the shipboard hotel management team and ensuring that all employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, customer service, customer interaction, crew morale, and training. The Assistant Hotel Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Assistant Hotel Manager is accountable for the performance of all Hotel Department crew members, particularly the hotel officers and executive chef. The Assistant Hotel Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. The Assistant Hotel Manager reports to the Hotel Manager. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships. Responsibilities: * Supervise the Housekeeping Manager and Restaurant Manager, at the direction of the Hotel Manager. * Assist Hotel Manager as directed. * Assists Restaurant Manager during all meal services. * Performs duties of Hotel General Manager when Hotel General Manager is off ship. * Prepares with Hotel Manager for turnover and handoff of duties during scheduled time off from ship. * Present and available during all meal services, either front or back of house including secondary dining outlet. * Supports the Housekeeping Manager and team in ensuring all guest spaces, rooms and public areas are cleaned and maintained. * Assists & verifies stateroom inspections. * Assists and verifies with Housekeeping Manager for the Turnaround Day process. * Oversees bartender steward ensuring secondary bar operations run smoothly. * Displays leadership and maintains professional presence. * Visible and available to all guests and crew. * Holds officers and crew accountable to American Cruise Lines' standards. * Complies with American Cruise Lines' Operations Manual, service standards, and procedures. * Assesses the performance of the management team and provides immediate corrective feedback. * Anticipates the needs of guests and crew. * Responds quickly to guest requests and ensures follow-through of service delivery. * Identifies problems, resolves immediately, and requests home office support as needed. * Assists with breakfast, lunch, and dinner services, cocktail hour, and onboard events. * Oversees crew orientation, training, scheduling, crew appearance uniform standards, and discipline. * Assists ship officers in achieving weekly sales goals. * Maintains impeccable cleanliness in passenger areas and ensures all housekeeping standards are followed. * Maintains sanitation and cleanliness standards of crew rooms. * Monitors shipboard business transactions, accounting, timecards, and home office reporting. * Completes daily ship inspection/walk through with HGM & HKM to ensure ship cleanliness as well as generate special projects. * Tracks all hotel maintenance items and ensures completion. * Creates consistent and positive crew experiences to improve employee retention. * Perform bartending duties as needed with other management personnel. * Expedite breakfast service in the main dining room, ensuring timely service and food quality that meets company standards. Qualifications: * Bachelor's degree in hospitality management or Hotel & Restaurant Management is preferred. * Minimum 3 years management experience at a full-service hotel, resort, or cruise ship. * Business degree may be considered with management and hospitality experience. * Military experience may be considered with management and hospitality experience. * Strong organizational skills and excellent verbal and written communication skills (English). * Proficiency in Microsoft Office Suite applications. * Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time. * US Coast Guard regulated pre-employment drug test. * Transportation Worker Identification Credential (TWIC). Attributes for Success: * Ability to motivate, train, and assess individual and team performance. * Superior time management. * Ability to manage and solve problems. * Sense of urgency in all passenger, crew, and home office requests. * Positive attitude and receptive to continuous performance feedback. * Consistent, accountable, confident, assertive, and committed. Work Schedule: * 7 Days per week while onboard the ship. * 6 to 8 weeks working and living onboard the ship. * 1 to 2 weeks shore leave vacation. * Accommodations and meals are provided onboard. Perks: * Benefits package including medical, dental, and matching 401k. * Complimentary Travel Accommodations. * No living expenses aboard the ship (room and board are included). * Training programs to support you. * Continuous growth in the company. * Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts. * Job sites across the nation*

About the RoleAs an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.What You'll Do Support strategies and processes to drive store sales and deliver results through a customer centric mindset. Recruit, hire and develop highly productive Brand Associate and Expert teams. Own assigned area of responsibility. Implement action plans to maximize efficiencies and productivity. Perform Service Leader duties. Ensure consistent execution of standard operating procedures. Represent the brand and understand the competition and retail landscape. Promote community involvement. Leverage omni-channel to deliver a frictionless customer experience. Ensure all compliance standards are met. Who You Are A current or former retail employee with 1-3 years of retail management experience. A high school graduate or equivalent. A good communicator with the ability to effectively interact with customers and your team to meet goals. Passionate about retail and thrive in a fastpaced environment. Driven by metrics to deliver results to meet business goals. Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. Ability to travel as required.

Food Service/Middle School Assistant Manager II Date Available: 07/01/2025 Bargaining Unit: Food Service Work Year: 9 months per year Work Day: 5.0 hours per day FTE: .625 FTE, Part Time Salary: K-8, $17.38 to $18.42 per hour, DOE Job Summary The Middle School Assistant Manager II assists in maintaining efficient operation of school cafeteria and kitchen areas. As directed by the cafeteria manager, the assistant manager supports and gives work direction to cafeteria employees in their daily duties and maintenance of proper food safety and sanitation conditions in the kitchen. The assistant manager also helps ensure the maintenance of record keeping of meals provided following state and federal requirements. The position has a retirement association with the Public Employees' Retirement System (PERS). Job Requirements The following are required: A high school diploma or equivalent. Two years of related work experience may be considered in lieu of the education requirement. Two years of responsible experience in a large-scale food service operation including food preparation, proper food handling, and food safety and sanitation. One year of supervisory experience, to include planning and directing employees' daily work schedule and tasks. Proficiency in and experience cashiering and working with Microsoft Office. Must be proficient in basic math such as addition, subtraction, and multiplication. Must attend the eight-hour ASD Serving It Safe food safety class and pass the associated examination within 21 calendar days from date of hire into the position. The following are preferred: Evidence of work experience providing training in staff kitchen responsibilities. Experience working with food service point of sale and inventory management systems. Previous food service experience as food service manager. Essential Job Functions Assists in the management of all food and supply inventories, ordering, production records, cash handling procedures, bank deposits and timely submission of any required paperwork to the Student Nutrition office. Responsible for knowing and understanding USDA and State guidelines for meal pattern and service requirements. Assists in the monitoring and recording all kitchen equipment temperatures, proper food heating and cooling times and temperatures according to Hazard Analysis Critical Control Points (HACCP) requirements. Assists in assuring that regulations pertaining to sanitation and food safety practices are observed and maintained. Assists in maintaining National School Lunch Program (NSLP) compliance of Free and Reduced meals at the point of sale, as well as keeping accurate records of the same in accordance with Student Nutrition Department and USDA requirements. Effectively plans, organizes and makes decisions in collaboration with the cafeteria manager in a fast-paced work environment within limited timelines. Assists cafeteria manager in the training and supervision of school cafeteria assistants, substitutes and student aides. Assists employee timecards and leave requests. Assumes the duties and responsibilities of cafeteria manager in the manager's absence. Establishes and maintains positive and effective working relationships with a broad diversity of students, staff, other Anchorage School District staff, and the public. Physical /Mental Demands The physical demands of this job require frequent standing, walking, sitting, speaking and hearing. Specific visual abilities are also required. The employee is regularly required to reach with his/her hands and arms and occasionally lift items weighing less than 40 lbs. Additionally, the employee must be able to understand vague and implicit instructions, be able to readily recall facts and details, handle conflict and make effective decisions under pressure. The employee must have the ability to effectively manage the stress of working with students, parents, and other employees representing diverse cultures, personalities, and work styles in a dynamic work environment. The Anchorage School District is committed to providing reasonable accommodations, according to applicable state and federal laws, to all individuals with a qualified physical or mental disability. Work Environment Work is performed in a professional environment with a wide variety of individuals having differing functions, personalities and abilities, including working with diverse groups of people in a variety of different settings. While performing the duties of this job the employee may be regularly exposed to a video display. The employee may be exposed to outdoor weather conditions. The noise level in the work environment is usually moderate. Additional Job Information This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employees will be required to follow any other job-related instructions and to perform any other job related duties as requested by any person authorized to give instructions or assignments. Anchorage School District (ASD) employees must possess the ability to read and write in English. This also includes the ability to communicate in English with school staff, co-workers, and the public; as well as have the ability to comprehend and carry out oral and written directions and understand and follow English instructions and written documents. Offers of employment are contingent upon completion of a satisfactory criminal background check. For certificated positions, this is in addition to the background check conducted through the certification process with the Alaska State Department of Education and Early Development (DEED). This position may be required to work in ASD facilities on the military installations (JBER). Please visit the government REAL ID website for additional information. The Anchorage School District is an equal employment opportunity employer.

800 E Dimond Blvd #162 Anchorage, AK 99515 < Back to search results This location is operated by an independent franchise owner. Benefits may vary by location. When applying, please note that current job availability is found by clicking the link to the franchise specific hiring website. Role Overview Responsibilities About Us About You

This career opportunity offers a relocation package and paid housing cost for as long as you are employed with the company. offers rewarding experiences and unique opportunities for growth. Competitive salaries Comprehensive benefits package Taxable housing accommodations (no pets allowed in this location) Relocation package Paid Training Your Responsibilities: Ensure appropriate merchandise is ordered and properly presented to maximize sales and profits Control labor and overhead costs Ensure merchandise is priced correctly Drive sales through promotional offerings Role model great service and demonstrate your enthusiasm to delight our customers Share your knowledge, experience, and best practices to create team spirit across the department Achieve maximum sales and impact seasonal events, planning well and also react to changes in weather, driving opportunities Monitor the level of customer service and satisfaction within the department and take action as required to address issues Ensure store policies and procedures are communicated to department employees Support the rest of the store management group Maintain great quality products for customers by ensuring your team follows the correct product handling Skills and Qualifications: Minimum of 3 years of management experience in grocery retail Exceptional analytical, problem-solving, and decision-making skills with high attention to detail Proven organizational, planning, and prioritizing skills Must have demonstrated the ability to work both independently and within a team Understand how to take special orders, offer suggestions about different products, and navigate customer experiences Highly motivated with an appreciation for small-town life, in a culturally diverse setting, is considered an asset Enthusiastic desire to approach customers, ask questions, and make product and service recommendations Experience with visual merchandising, inventory management, training and development, and sales and service CANDIDATES MUST BE WILLING TO RELOCATE TO RURAL REGIONS OF ALASKA.

at Matson Navigation Company of Alaska, LLC About Us Matson has been the leading ocean shipping and logistics provider throughout the Pacific since 1882. We are the supply chain lifeline for Hawaii, Alaska, Guam, and islands of the South Pacific. We also offer the top two ocean shipping services in the world's largest trade lane - Asia to the U.S. West Coast. With our subsidiaries Matson Terminals and Matson Logistics, our business focus is exceeding customer expectations with quality, reliability, and integrity. We strive to operate in an environmentally sustainable manner and promote land-based environmental programs in Hawaii, Guam, and Alaska. We help improve the communities in which we work and live through our community giving program that annually supports hundreds of local organizations. Matson is honored to be certified as a Great Place to Work. Our team of dedicated and talented employees consistently deliver exceptional results for our customers and the communities in which we serve. Learn more at matson.com. About the Role The Assistant Marine Manager position facilitates the discharge and back loading of vessels to ensure their on-time departure from Kodiak and on-time arrival to our sister ports. Coordinates workflow to allow for a smooth and timely transition of operational needs. Remains enthusiastic and flexible throughout an ever-changing operational environment. Accurately manages union workflow assignments, stevedoring operations, stowage planning, and collaborate closely with hostler dispatcher. Maintains positive relationships with labor, contract workers, and governmental regulatory agencies. Accounts for efficient yard operations to ensure expedited movement of cargo through the port. Maximizes vessel operational needs and equipment efficiencies to ensure productivity meets or exceeds standards. Cross trains in other departments to broaden understanding of overall terminal operations and provide coverage. Supports Operations/SQES Manager in completing tasks related to safety, security, and environmental standards (e.g., OSHA reporting, SWPPP compliance) and other duties as assigned. What you'll do: * Manage, plan, and implement terminal operations to achieve the highest level of marine productivity and customer service at the lowest cost and efficient workforce utilization. * Maintain key performance objectives and ensure that vessel pro forma schedule requirements are met or exceeded. * Develop effective and productive communications and relationships with inter-terminal departments, unions, contract vendors, government agencies, and customers in a quality, customer-focused manner. * Coordinate and plan with vessels, marine departments, and vessel support personnel where necessary to ensure an accurate and safe stowage plan for all vessels. * Directly communicate and plan with terminal, marine, and fleet operations personnel (Matson and other carriers) the requirements of marine operations and resolve problems as required. * Accurately account for productivity on vessels and account for stevedoring activities for other organizations directed by Matson for the purpose of billing. * Direct and lead all work assignments for the ILWU (International Longshore & Warehouse Union) and Teamsters in a productive, efficient, and cost-effective manner. * Manage the performance of union personnel daily, including recommending or implementing disciplinary actions as needed. * Act as alternate Facility Safety Officer (FSO) You have these skills: * Effective Communications - Possesses excellent written and verbal communication skills that convey a clear understanding of the unique needs of different workgroups. Responds effectively to the reactions and positions of others. * Directs Work - Demonstrates leadership capabilities by stepping up and tackling tough assignments and provides direct and actionable feedback. * Collaboration - Maintains positive work relationships by collaborating and building a team. Must be able to partner with others to get work accomplished and have the ability to gain trust and support from multiple union groups. * Decision-Making - Makes quick decisions in time-sensitive situations. Must be able to consider all relevant factors and use appropriate decision-making criteria and principles. * Situational Adaptability - Must be adaptable and be able to revise plans to account for changing circumstances. Ability to manage the demands of different situations. And these qualifications: * Strong managerial, supervisory, team-building, and decision-making skills. * Extensive PC software knowledge. * Demonstrated ability to manage budgets. * Ability to multi-task, anticipate operational needs, and make decisions in a fast-paced environment. * Solid interpersonal skills and effective communication, both verbal and written. * Ability to achieve results by taking initiate and making appropriate decisions, along with excellent delegation skills. * Ability to be organized, set priorities, meet deadlines, and set realistic goals. * Quality of work and attention to detail is essential to the position. * Ability to discipline under union contracts. * Ability to develop strategies, set priorities, and achieve objectives and position results. * Ability to obtain and maintain a TWIC (Transportation Worker Identification Credential) card. * Ability to work various shifts and hours. * Valid Alaska driver's license. Extra credit if you have: * Minimum 2-3 years' experience in transportation management preferred. * Bachelor's degree preferred. * Previous experience with safety and compliance is preferred. * Previous experience working with a union workforce preferred. Physical Requirements: * Ability to lift up to 25 lbs. * Ability to walk on ship walkways in adverse weather conditions. * Ability to work in an environment that is frequently outside in all types of weather, and the noise level is moderate depending on the type of work being performed. At Matson, we're looking for people to build a unified team to maintain our values of trust, integrity, and reliability. We welcome diverse perspectives and people who think rigorously and thoughtfully challenge assumptions. #MI Matson is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, AIDS/HIV status, gender identity, gender expression, veteran status, genetic information, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including, but not limited to, the San Francisco and Los Angeles Fair Chance Ordinances. View our applicant privacy statement: ************************************************************* <

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. **Role Summary:** The Zone Manager, Provider Privacy will provide operational oversight and leadership as well as day-to-day supervision of privacy compliance activities within assigned business zones, serving as the primary liaison between the Vice President of Privacy Analysts. This role is responsible for ensuring the consistent execution of privacy incident management, HIPAA compliance, and data protection processes across operational units. The Zone Manager will coordinate with cross-functional teams including Legal, Operations, and Security to support risk mitigation, training, and adherence to regulatory and contractual obligations. This position requires a strong understanding of healthcare privacy regulations, exceptional organizational and analytical skills, and a commitment to fostering a culture of compliance and privacy excellence throughout the organization. **Key Responsibilities:** + Supervise and mentor Privacy Analysts across assigned operational zones, ensuring accurate and timely handling of HIPAA incidents and privacy matters. + Review incident investigations, root cause analyses to ensure completeness, accuracy, and alignment with regulatory standards. + Serve as an escalation point for complex privacy incidents or high-impact cases, coordinating with Legal and the Director of Compliance on next steps. + Monitor privacy incident trends across zones to identify systemic risks and recommend proactive mitigation measures. + Ensure consistent application of policies, processes, and reporting across the zone + Support the development and execution of regional or functional privacy audits in partnership with the Internal Audit and Compliance teams. + Collaborate with business units to identify and address privacy risks in daily operations, data handling, and third-party interactions. + Maintain oversight of data tracking and reporting within the privacy incident management system, ensuring accuracy and completeness. + Assist in managing communication with customers, clinics, and, when appropriate, affected individuals and regulatory authorities. + Assist in implementing enterprise privacy and compliance policies within assigned zones. + Provide privacy-by-design and compliance-by-design guidance to operational teams. + Support the development and delivery of targeted privacy training programs, reinforcing compliance best practices. + Recommend enhancements to policies, procedures, and training based on observed trends and root cause analysis. + Partner closely with Operations, Customer Service, and Legal to maintain alignment on privacy and compliance initiatives. + Provide zone-level performance metrics and updates to the Director of Compliance for inclusion in enterprise-wide reporting. + Represent the Compliance team in cross-functional projects related to data protection, customer reporting, or business process improvements. + Travel for conferences and to meet with customers as needed, up to 30%. **Basic Qualifications:** + Bachelor's degree in Health Information Management, Healthcare Administration, or a related field. + 6+ years of experience in healthcare compliance, privacy, or information governance. + Minimum 3 years of experience in a leadership, supervisory, or team management role. + Strong working knowledge of HIPAA, HITECH, and related state and federal privacy laws. + Demonstrated experience conducting or overseeing privacy incident investigations and root cause analyses. + Proficiency in privacy incident tracking systems and data reporting tools. + Excellent analytical, organizational, and communication skills. + Proven ability to manage multiple priorities and deadlines in a fast-paced environment. + Strong ethical judgment, attention to detail, and commitment to confidentiality. + Ability to travel up to 30% **Desired Qualifications:** + Master's degree in Health Information Management, Healthcare Compliance, or a related discipline. + Professional certification such as CIPP/US, CHPC, CHC, or RHIA. + Experience in a healthcare technology or health data interoperability organization. + Familiarity with privacy-by-design frameworks and compliance integration in technology environments. + Experience collaborating with internal audit or regulatory compliance teams. + Demonstrated success in developing and delivering privacy training or educational materials. + Strong interpersonal skills with the ability to influence and build relationships across functions and levels. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $145,000-$170,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

Responsibilities: * Sell Alaskan gifts * Manage inventory and merchandise tagging * Maintain a tidy store environment

Position Description Carl's Jr. is the #1 franchise quick service operations in Alaska. Our team is led by a highly professional management team with extensive experience in all areas of restaurant management and development. Our employees are viewed as part of a professional team. We offer high quality personal development and training for all of our employees with advancement opportunities to start an exciting career. If you're looking for a full-time employment , a career or a part-time job with a need for flexibility, we are the place for you. Carl's Jr. is now hiring great people who have a positive and outgoing character, and have open availability for all shifts including opening, lunch, dinner, late night and weekend shifts. As a Carl's Jr Assistant Manager, you'll enjoy the benefits of working in a fun, fast-paced environment where flexible scheduling is available, discounted meals are offered, incentives and there is plenty of room for career growth. This could be your first step to a promising career! Excellent personality and appearance is a must. Experience is necessary. Starting wage is based on experience and availability. *****************************************

Department Gift Shop Employment Type Seasonal - Full Time Location Fairbanks Princess Riverside Lodge Workplace type Onsite RESPONSIBILITIES REQUIREMENTS Benefits About Holland America/Princess Alaska-Yukon Land Operations We're a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories-whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car. Our teams participate in HAP's sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment. We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests. HAP is committed to a diverse, equitable, and inclusive work environment. The best way to learn more about all of our roles and opportunities is to connect with us on Facebook and Instagram.

GCI's Assistant Mgr, Customer Service Sales Operations will act as the face of the company to thousands of customers and potential customers across the state of Alaska. Manage and lead customer service sales teams to deliver superior customer experience and meet or exceed sales goals. Foster a customer-centered culture and ensure real-time floor coordination and observation by prioritizing being present and available on the sales floor interacting with customers and employees. Accountable for team results, ensuring employees deliver prompt and professional assistance, and provide accurate information on company products, promotions, and services. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: This leadership position requires the following non-delegable responsibilities: Fully own the mission, goals, operations, and results of the team and areas of responsibility. Provide strong leadership to span of control (direct and indirect reports); demonstrate effective leadership in all interactions companywide. This leadership includes generating enthusiasm and shared commitment; identifying and setting direction; teaching, growing, and empowering; owning outcomes; and leading by example. Specific leadership duties include: Establishing the vision and tone for the department, consistent with company culture and mission. Establishing clear, measurable, and achievable goals and performance expectations and following up appropriately. Hiring individuals who can accomplish those goals and meet those expectations; providing them the open communication, training, tools, and mentoring needed to be successful and develop professionally; establishing a development path commensurate with capabilities and potential. Providing clear and accurate feedback to individuals and teams on a timely and consistent basis. Identifying and addressing performance problems early and effectively before they damage GCI's interests and demoralize other employees. Effectively managing processes including annual performance reviews, compensation adjustments, promotions, demotions, transfers, and disciplinary actions up to and including termination in an unbiased and consistent manner. Customer Success: Oversee daily store operations, be visible and available to the team, maintain effective communication and morale, resolve escalated issues, and ensure efficient and successful processes. Foster a professional environment that promotes customer and employee engagement by actively participating on the sales floor, providing coaching, observing interactions, mentoring employees, and leading by example. Ensure customers are greeted upon entering the store, providing a friendly and courteous experience. Ensure customers are assisted in a professional manner and are provided with accurate sales support and product information. Maintain an inviting store atmosphere by ensuring displays are current to planogram, inventory levels are appropriately managed, and facilities are safe, in good repair, clean, and meet company expectations. Directly interact with customers, address their needs, and build positive relationships. Handle escalated customer concerns, problems, and complaints to successful resolution or escalate to appropriate member of management if needed. Support employees in a coaching and skill developing manner when working with customer issues. Collaborate with various internal departments to ensure high-quality customer interactions and provide solutions and suggestions for product and/or service improvements. Take appropriate action on accounts, complete all systems maintenance and paperwork thoroughly and accurately. Effectively troubleshoot billing and technical issues, provide solutions and suggestions for improvements, escalate as needed. Sales Performance: Maintain current knowledge of company products and services, pricing, and promotions. Promote company campaigns and sales, answer inquiries regarding company product lines and promotions. Train, develop, motivate, and inspire the team, ensuring they possess current and accurate product, systems, and promotional knowledge, and have the ability and confidence to close the sale. Maintain team morale and motivate teams to attain or exceed established individual and team sales goals, providing positive reinforcement and recognizing accomplishments. Hold individual team members accountable to meeting sales goals. Demonstrate patience and maintain a positive relationship with customers and team to close sales and achieve target sales goals. Manage activities and performance, track sales goals, and set individual sales targets. Implement and manage successful sales initiatives, sales results, inventory, cash balancing, and high-quality customer service. Ensure product marketing materials are accurate and available. Evaluate on-hand stock levels daily and order supplies as necessary. Provide reporting details of overall daily sales, achievements, and opportunities. Ensure security of store and merchandise, including audits of inventory, safe, and tills. Ensure transaction reconciliation is completed daily and negotiable items are secure. Conduct regular and as needed product inventory audits and reporting. COMPETENCIES: ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. Excellent communication and interpersonal skills with the ability to patiently and accurately articulate information to internal and external customers, handle customer inquiries and complaints, and communicate effectively with the team. COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. Demonstrated ability to maintain the highest levels of confidentiality with company proprietary and customer account information. Demonstrated understanding of cash management and ability to protect company assets following company policies and procedures. Ability to adhere to all company and department policies and procedures regarding compliance, customer service, product lines/campaigns/promotions, collections, design, installation, repair, commercial accounts, associated billing systems, and databases. CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. Ability to maintain positive relationships with customers and team to close sales and achieve target sales goals. RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. Ability to effectively document procedures and technical processes. Ability to multitask in a fast-paced sales environment with positive results. Knowledgeable of telecommunications technical and troubleshooting skills regarding equipment provisioning procedures. Demonstrated skill in applications, operating systems, and hardware to include security, networking, Internet, and Telephony applications. Working knowledge of telecommunications industry products, services, and customer service activities. Demonstrated experience promoting sales, retaining customers, and ensuring customer satisfaction. Knowledge and understanding of internet, cable, wireless, LAN/WAN networking, telecommunications, data communications, and telephony topology systems. SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. CHANGE MANAGEMENT: champions and supports department and company change. DECISION MAKING: uses sound, logical judgment based on data, research, and experience to choose an appropriate course of action. PLANNING & IMPLEMENTATION: analyzes workload and establishes appropriate priorities; sets measurable and achievable goals and objectives for the team. Demonstrated ability to analyze complex challenging problems and situations leading to optimal solutions that follow department and company policies, procedures, and sales data. Ability to schedule personnel and tasks to maximize productivity and meet priority deadlines. MENTORING & DEVELOPMENT: utilizes interpersonal skills to guide, direct, and influence others to achieve results. Proven ability to lead a team to high levels of performance while maintaining morale and personal growth for employees. Ability to function as a positive mentor and coach and instill an environment supporting department and company goals. PERFORMANCE MANAGEMENT: sets clear performance expectations for team. Demonstrated ability to manage performance through motivation and counseling of different work styles and levels throughout the company. Ability to manage challenging employee or customer issues ensuring positive results. TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent. Additional Job Requirements: This is an entry level leadership position within the retail management role responsible for leading a team of direct reports. May be assigned to one or more store locations. Demonstrates working knowledge and proficiency in areas of responsibility. Performs moderate tasks and job duties, receiving general instruction on routine work and more detailed instruction on new assignments. Works under close supervision with some latitude for independent judgment. Supports higher level staff in implementing moderate to more complex projects. Expected to spend a minimum of 50% of the time being visible and actively participating on the sales floor: promoting customer and employee engagement, observing interactions, coaching, training, mentoring employees, ensuring customers are being assisted timely and accurately, and leading by example. Minimum Qualifications: Required: * A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis High School diploma or equivalent. Associate degree in business management, marketing, communications, or related field. * Minimum of three (3) years of experience in a customer service environment. * Including a minimum of one (1) year in a supervisory or management position; may be substituted with equivalent demonstrated functional leadership experience. Preferred: Telecommunications experience. Relevant telecom industry or job specific certifications. DRIVING REQUIREMENTS: This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: Most activities are conducted in an office/retail store environment under pleasant climatic conditions. Work can be intense and stressful due to a high volume of customer interactions that are sometimes emotionally charged. Work can involve long periods of simultaneously using a phone, computer terminal, or their equivalents. Requires long periods of focused mental and visual attention to documents, review and analysis of inventory and sales data (hard copy and electronic). Ability to assist customers on the retail floor at product displays, may require long periods of standing and walking. Ability to maneuver throughout the workplace as needed to deliver training and coaching to employees and to assist and demonstrate products to customers. Ability to safely move, transport, position, install, remove, and maneuver equipment and supplies of up to 25 pounds. Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. Ability to accurately communicate information and ideas to others effectively. Physical agility and effort sufficient to perform job duties safely and effectively. Ability to make valid judgments and decisions. Must be able and willing to work a flexible work schedule including, but not limited to, extended hours, on-call, weekends, holidays, evenings, and/or additional time before or after normal shift hours. Able to travel between retail store locations, offices, and other locations. Subject to intrastate travel throughout Alaska as needed. Must work well in a team environment and be able to work with a diverse group of people and customers. Virtual workers must comply with remote work policies and agreements. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

SKAGWAY ROCK CLIMBING/ZIP LINE/HIKE ASSISTANT MANAGER JOB DESCRIPTION TIMEFRAME: April - October QUALIFICATIONS: Driver's License, Wilderness First Responder (Required - available to receive on site), CPR/First Aid (Required) AMG operates a top rope rock climbing program, a hiking program and an adventure park style canopy tour for guests visiting Skagway, Alaska on cruise ship-based day trips. The assistant site manager position, in addition to their guiding duties, manages the facilitation of these three programs when the site manager is not present. The Skagway Rock/Zip Assist. Mgr. is responsible for ensuring guest safety by making certain that guides adhere to all safety protocols, by aiding and directing ongoing site inspection while working closely with the manager to schedule regular preventative course, trail and crag maintenance. This position will assist in the oversight of a guiding staff of 30-40 guides depending on the time of the summer. The assistant site manager reports directly to the Rock/Zip Manager to ensure a smooth chain of command for on-site operations. REQUIREMENTS Prior guiding, leadership, and tourism experience helpful. Must be able to lift up to 60 pounds repeatedly throughout each day. Must be able to carry loads over uneven ground. Must possess strong work ethic. Must be punctual. Must be organized. Must have great, positive attitude. Must be comfortable speaking to large groups of people. Must be able to handle multiple, simultaneous groups of guests. Current WFR or EMT certification Previous canopy tour facilitation and/or management experience Knowledge of challenge course and canopy tour maintenance and inspection procedures Willing and able to acquire Skagway chauffer's permit once onsite JOB DUTIES Help to run a safe, efficient and high-quality program. Ensure all site documentation stays up to date to provide a clear and accurate hand-off daily. Provide input for Rock/Zip Manager's weekly reports to Skagway office. Be positive and outgoing when dealing with guides and guests. Responsible for being certain that guides follow all policies and procedures as outlined in the Skagway Guide Manual, Employee Manual and Emergency Response Manuals through delegation and direct management of the team. Immediately address any performance or safety issues with guides as they occur and report to the site manager. Ensure that all safety talks are completed at the time of delivery. Ensure that the site is ready and up to standards to start the season. Ensure that all guides are portraying a professional image to guests and provide top level customer service. In the case of an emergency, coordinate guides to ensure that procedures are accurately followed, and that communication is constant, paperwork is correctly filled out and collected. Ensure all emergency response equipment is correctly stationed, complete, and up to date. Relay the performance and progress of all guides to Rock/Zip Manager. Manage Kiosk to be certain that it is being used as an effective sales/marketing tool. Assist with providing continual training opportunities for guides throughout the season. Attend weekly meetings as requested. Manage the stock of all inventories and maintaining pars. Together with the Rock/Zip Manager, coordinate the close of the site at the end of the season. Other duties as dictated by daily needs. This is just a list of general responsibilities and isn't fully comprehensive. Most importantly, the Assistant Rock/Zip Manager needs to be flexible to react to the varying needs of day-to-day operations. Coordinating with the Rock/Zip Manager is vital to the success of these programs. The Assistant Rock/Zip Manager should expect 40+ hours of work every week throughout their entire contracted dates of employment. ADDITIONAL JOB RESPONSIBILITIES Employees will be called on to participate in a variety of activities associated with the climbing and adventure park sites and operation, as well as residential upkeep. Routine maintenance at the climbing and zip sites includes course and route inspections, maintenance and route cleaning, documentation of inspections, trail work, and area development. Daily operations also include vacuuming inside the vehicles and washing the outside of it as well as other maintenance. Employees may be called on to share driving responsibilities and potentially other part time office duties. Driving is an important part of the program and guides will be expected to not only be safe and abide by all local and state driving regulations but also to be entertaining for our guests. The drive to and from the climbing/zip site is an opportunity to enhance the guest's experience by providing historical and interesting information about the town, its history, the beautiful outdoors surrounding us, and other types of trips and programs that the guests can participate in within AMG. PROFESSIONALISM AMG employees represent the company whether they on a tour with guests, or off the clock hanging in town. AMG expects employees to always conduct themselves in a professional manner and provide a leading example in the community for the type of behavior associated with the quality guide service that employs them. We live and work in a small Alaskan community, therefore poor/inappropriate behavior will quickly establish a bad reputation for an individual and reflect poorly on the company as a whole. LIVING SPACE AND RENT STRUCTURE Employee housing is located in downtown Skagway, the grocery store and other attractions are within walking distance from housing. Accommodations consist of shared rooms typically 2-4 beds to a room, although the largest room is a 6-occupant bunkroom. Each house features shared bathrooms, a kitchen area, and living room. Employees residing in housing are expected to respect others and maintain a clean living area. Rent procedures are outlined in the Employee Manual. The two downtown houses share a large yard and mountain views, providing a fantastic base for our team. Additional Notes: Rent deductions are made twice a month with 50% of the month's rent deducted from the 1st and 2nd paycheck. Rent is prorated for the first month, rent for the last pay period will be deducted in full even if you vacate housing early. There is limited space for people who drive to Skagway and wish to live in their vehicle. Additional info can be provided in an interview. Employees must vacate housing within 48 hours of their final shift unless other arrangements have been approved by management. Failure to abide by rules outlined in the employee manual and housing agreement may result in immediate expulsion from employee housing. Pets - No pets are allowed within company housing. STANDARD DRESS AND PROFESSIONAL APPEARANCE Alaska Mountain Guides requires guides to maintain a professional image at all times. The standard Skagway uniform is your name tag, AMG uniform shirt and/or guide jacket with guide or Carhartt style pants and closed toed outdoor shoes/boots. AMG requires staff to be clean with appropriate hygiene and appear professional while working. TRAVEL AND LOGISTICS Employees are responsible for their own travel arrangements to and from Skagway, AMG will assist wherever possible in helping outline necessary steps in travel plans. Please make arrangements with a few days on either end of the season for mishaps.

Position Description Carl's Jr. is the #1 franchise quick service operations in Alaska. Our team is led by a highly professional management team with extensive experience in all areas of restaurant management and development. Our employees are viewed as part of a professional team. We offer high quality personal development and training for all of our employees with advancement opportunities to start an exciting career. If you're looking for a full-time employment , a career or a part-time job with a need for flexibility, we are the place for you. Carl's Jr. is now hiring great people who have a positive and outgoing character, and have open availability for all shifts including opening, lunch, dinner, late night and weekend shifts. As a Carl's Jr Assistant Manager, you'll enjoy the benefits of working in a fun, fast-paced environment where flexible scheduling is available, discounted meals are offered, incentives and there is plenty of room for career growth. This could be your first step to a promising career! Excellent personality and appearance is a must. Experience is necessary. Starting wage is based on experience and availability. *****************************************

Are you ready to coach an inclusive retail team in a fast-paced environment that's always changing? Teach and model customer service skills for your team, while supporting store operations. Are you ready to be a leader and invest in your future? Support an inclusive retail team in a fast-paced environment that keeps you engaged with work that's always changing. Your days will be filled with diverse tasks that require creative problem-solving, allowing you to make a real impact. Work in a culture of kindness and respect for employees and customers with diverse backgrounds, skills, and challenges. Our comprehensive benefits package includes medical plus vision and dental insurance, a retirement plan with a generous employer match, and performance-based opportunities. We're looking for self-motivated individuals who want to tackle new challenges, grow professionally, and join a supportive team that values personal development. Essential Duties and Responsibilities • Coach and lead employees, including providing training for employees, program participants, and volunteers. • Ensure customer service excellence and a welcoming shopping environment. Effectively answer customer questions and support store operations. • Assist with store functions, as needed, including accepting and sorting donations, preparing merchandise for sale, stocking the store, conducting sales, register duties, cleaning, and opening and closing tasks. • Support management with operations and inventory management, count registers and deposits, and process paperwork. Qualifications Job Requirements • 18 years of age or older. • Eligible to work in the United States (must provide required documentation). • Able to speak, read, and write in English. • Pass a criminal background check (some records are acceptable). • Pass a drug screening for all federally controlled substances, including cannabis (THC). • Skills in math to accurately count cash. Experience • Minimum six months related experience. • Experience at Goodwill, including tenure, training, and development, may be weighted or preferred. Certificates, Licenses, and Registrations • CPR/First Aid/AED certification or ability to become certified. Physical Demands of Work • Frequently lift 10-35 pounds and/or move up to 100 pounds with assistance. • Stand and walk. • Speak and hear. • See things close and in color, adjust focus, with peripheral vision and depth perception. • Use hands to feel objects, tools, or controls, and reach with hands and arms. • Use telephone, cash register, handheld pricing/tagging machine, paper, pens, and other office and retail equipment. • Ability to perform the essential duties of the positions, with or without reasonable accommodations. Work Environment • Indoor and outdoor at warehouse, store sales floor, office, production area, and surrounding grounds. • Limited hazards due to lifting, pulling, and pushing merchandise by self or others. • Potential exposure to dust or airborne particles and outside weather conditions. • Fluctuating temperatures based on work location. • Noise level is usually loud. • Hectic and fast-paced, with frequently short deadlines. • Regular instances of critical and unusual situations. Work Hours In addition to weekdays, must have availability on weekends, evenings, and holidays.

American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team. The Hotel General Manager is the senior hotel officer who is responsible for managing the daily guest experience through hospitality, customer service, housekeeping, and food service operations on the ship. The Hotel General Manager supervises and evaluates the shipboard hotel management team and is the primary representative of American Cruise Lines to the guests. The Hotel General Manager ensures all shipboard employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Hotel General Manager is accountable for the performance of all Hotel Department crew members, particularly the Hotel Officers and Executive Chef. The Hotel General Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships. Responsibilities: * Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef & Guest Service Coordinator. * Hold officers and crew accountable to American Cruise Lines' standards. * Comply with American Cruise Lines' Operations Manual, service standards, and procedures. * Responsible for assessing the management team and providing immediate corrective feedback. * Anticipate the needs of guests and crew. * Respond quickly to guest requests and ensure follow-up. * Identify and resolve problems immediately and request home office support as needed. * Ability to speak and present in front of all guests in person using a microphone. * Management presence during meals services, cocktail hour, and onboard events. * Oversee food service and culinary operations for guests and crew to include food quality, presentation, service, and timely delivery. * Ensure Chefs are following approved menus and recipes. * Oversee crew orientation, scheduling, crew appearance uniform standards, and discipline. * Lead and direct ship officers in achieving weekly sales goals. * Maintain impeccable cleanliness in passenger areas and ensure all housekeeping standards are followed. * Manage shipboard business transactions, accounting, timecards, and home office reporting. * Responsible for managing all hotel and food inventories. * Work with the Executive Chef to ensure food and hotel supplies are ordered and received timely. * Complete daily ship inspection with Mate & Assistant Hotel Manager to generate daily work list and follow up to ensure tasks are completed. * Create positive crew experiences. * Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order to provide our guests with a memorable cruise on each of our itineraries. * Perform bartending duties as needed with other management personnel. * Other duties as assigned. Qualifications: * 3+ years of hotel or food and beverage management experience. * Bachelor's degree in business or hospitality management is preferred. * Proficiency in Microsoft Office Suite applications. * Willing to live and work aboard the ship. * Optimism and a hardworking drive to succeed. * Cruise industry experience not required. * Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing. * Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing. This includes testing for marijuana and other controlled substances. * Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time. * Transportation Worker Identification Credential (TWIC). Attributes for Success: * Commit to our American mission and share our American key values. * Live our American core competences. * Be the solution. It may not be my job, but it is my responsibility. * Always do right. This will gratify some and astonish the rest. Work Schedule: * 7 Days per week while onboard the ship. * 6 to 8 weeks working and living onboard the ship. * 1 to 2 weeks shore leave vacation. * Accommodations and meals are provided onboard. Perks: * Benefits package including medical, dental, and matching 401k. * Complimentary travel accommodations. * Training programs to support you. * Continuous growth in the company. * Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts. * Job sites across the nation*

800 E Dimond Blvd #162 Anchorage, AK 99515 < Back to search results This location is operated by an independent franchise owner. Benefits may vary by location. When applying, please note that current job availability is found by clicking the link to the franchise specific hiring website. Role Overview Our To-Go Specialists are responsible for providing fast service and great hospitality for our To-Go Guests. If you take pride in great team work and love making people feel special, then we want to hear from you! * Fast hiring process * Flexible part-time or full-time schedule * Growth opportunities * Great team atmosphere and culture Responsibilities * Have knowledge of the menu to explain offerings to Guests * Ensure an exceptional To-Go experience for every Guest * Answer phone within three rings and assist Guests with placing To-Go orders * Enter orders in proper sequence * Able to operate POS system for transactions About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You * Dependable team player * Prefers to work in a fast-paced environment * Great multitasking skills * Welcoming demeanor

About the RoleAs an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.What You'll Do Support strategies and processes to drive store sales and deliver results through a customer centric mindset. Recruit, hire and develop highly productive Brand Associate and Expert teams. Own assigned area of responsibility. Implement action plans to maximize efficiencies and productivity. Perform Service Leader duties. Ensure consistent execution of standard operating procedures. Represent the brand and understand the competition and retail landscape. Promote community involvement. Leverage omni-channel to deliver a frictionless customer experience. Ensure all compliance standards are met. Who You Are A current or former retail employee with 1-3 years of retail management experience. A high school graduate or equivalent. A good communicator with the ability to effectively interact with customers and your team to meet goals. Passionate about retail and thrive in a fastpaced environment. Driven by metrics to deliver results to meet business goals. Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. Ability to travel as required.

Job Description Responsible for assisting the General Manager and Course Managers with managing the Zipline Site during operating hours. This includes keeping constant communication with sales office and shuttle drivers, making sure all tours flow smoothly by helping guides when able and necessary, and monitoring safety elements throughout the site. Key Responsibilities and Accountabilities: Aid Course Manager with all necessary tasks. Oversee, correct, coach and manage staff during day to day operations. File daily shift reports. Manage and delegate work to Senior Staff and guides. Aid Course Manager with “Periodic Course Inspection” Assist Course Manager with care and maintenance of the zipline course and equipment. Assist in pre-season staff training. Aid Course Manager in course risk management and policy. Assisting the General manager with social media. Assist Course Manager with tracking and organizing staff training hours. Assist Course Manager with tracking and organizing of company safety records. Help Monitor and maintain equipment inspection system. Care and maintenance of zipline and housing properties. Attend weekly meetings with Course Manager. Assist General Manager with planning staff communications. Assist planning and executing special events. Tracking of course supplies and reporting levels. Required Qualifications: Minimum 5 years working in customer service, tourism industry preferred. Minimum 3 years working as a tour guide in some capacity. Clean Motor Vehicle Record (MVR). Ability to work on feet for up to 10 hours a day. Must have a “Safety First” mentality. Flexibility with scheduling. Ability to think calm and critically in high-stress situations. Ability to maintain and project a positive attitude in all weather conditions. Ability and willingness to coordinate and assist in course maintenance as needed. Strong, professional written and verbal communications skills. First Aid and CPR certified. Preferred Qualifications: Experience managing in a fast-paced, guest service atmosphere. Experience in shuttle driving. General knowledge of zip course maintenance. Familiarity with Denali National Park history, landscape and wildlife. Pay is DOE: $20 ($18 hourly base wage + $2 per hour end of season bonus) + TIPS (tips when guiding will add at least $4-6/hour) *Single Room Housing*

GCI's Assistant Mgr, Customer Service Sales Operations will oversee and manage a team of customer service agents that are responsible for ensuring a high-quality customer experience by providing prompt, courteous assistance, and accurate information to customers on all company products and services. Manage and oversee activities and performance, track sales goals, and set individual sales targets. Responsible for daily operations to ensure a professional, efficient, and effective process. Implement and manage successful sales initiatives, sales goals, inventory, cash balancing, and high-quality customer service. Provide training, guidance, and assistance to the agents, answering inquiries regarding company product lines. Help to resolve or appropriately escalate customer concerns, problems, and complaints efficiently. Meet or exceed sales goals. ESSENTIAL DUTIES AND RESPONSIBILITIES This leadership position requires the following non-delegable responsibilities: Fully own the mission, goals, operations, and results of the team and areas of responsibility. Provide strong leadership to span of control (direct and indirect reports); demonstrate effective leadership in all interactions companywide. This leadership includes generating enthusiasm and shared commitment; identifying and setting direction; teaching, growing, and empowering; owning outcomes; and leading by example. Specific leadership duties include: Establishing the vision and tone for the department, consistent with company culture and mission. Establishing clear, measurable, and achievable goals and performance expectations and following up appropriately. Hiring individuals who can accomplish those goals and meet those expectations; providing them the open communication, training, tools, and mentoring needed to be successful and develop professionally; establishing a development path commensurate with capabilities and potential. Providing clear and accurate feedback to individuals and teams on a timely and consistent basis. Identifying and addressing performance problems early and effectively before they damage GCI's interests and demoralize other employees. Effectively managing processes including annual performance reviews, compensation adjustments, promotions, demotions, transfers, and disciplinary actions up to and including termination in an unbiased and consistent manner. Team Management: Oversee and manage a team of agents in an accurate and professional manner ensuring real-time floor coordination in leadership, mentoring, customer service and technical skills by supporting and promoting the company's campaigns/sales promotions and success. Establish an atmosphere of customer and employee engagement through coaching, observation adherence and mentoring with a minimum of 50% time on the sales floor. Ensure customers are greeted as soon as they enter the store and treated in a friendly, courteous, and professional manner. Coach, develop, motivate, and engage the sales force through training, product knowledge and confidence to close the sale. Develop an inviting atmosphere where displays are current to plan-o-gram, facilities are in good repair, clean, and support company expectations. Technical Management: Troubleshoot billing issues and technical issues. Take appropriate action on accounts, complete all systems maintenance and paperwork thoroughly, completely, and accurately. Provide reporting details of overall daily sales, achievements, and opportunities. Customer Success: Assist internal and external customers in an accurate and professional manner to provide sales support and product information to customers. Handle escalated issues to successful resolution in a coaching and skill developing manner when working with team members and customers. Assist with multiple internal departments to maintain quality customer interaction. Coordinate closely with the Manager ensuring customer service and technical standards are met or exceeded. COMPETENCIES Demonstrated commitment to GCI's Basic Principles, Mission Statement, Declaration of Principles and diversity, equity, and inclusion (DEI) by promoting and maintaining an inclusive and equitable work environment for all employees and contractors, and in interactions with customers, vendors, and the general public. ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. Excellent verbal and written communication to patiently and accurately articulate information to internal and external customers, handle customer inquiries and complaints, and when communicating with staff. COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. Ability to maintain confidentiality with company proprietary and customer account information. Demonstrated understanding of cash management and ability to protect company assets per company policies and procedures. Adherence to GCI policies, compliance, and procedures regarding customer service, product lines/campaigns/promotions, collections, design, installation, repair, commercial accounts, associated billing systems, and databases, as provided and recommended. CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. Ability to maintain positive relationships with customers and team agents to close sales and achieve target sales goals. RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. Ability to effectively document procedures and technical processes. Ability to multitask in a fast-paced sales environment with positive results. Knowledgeable of telecommunications technical and troubleshooting skills regarding equipment provisioning procedures. Demonstrated skill in applications, operating systems, and hardware to include security, networking, Internet, and Telephony applications. SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. CHANGE MANAGEMENT: champions and supports department and company change. DECISION MAKING: uses sound, logical judgment based on data, research, and experience to choose an appropriate course of action. PLANNING & IMPLEMENTATION: analyzes workload and establishes appropriate priorities; sets measurable and achievable goals and objectives for the team. Demonstrated ability to analyze complex challenging problems and situations leading to optimal solutions that follow department and company policies, procedures, and sales data. Ability to schedule personnel and tasks to maximize productivity and meet priority deadlines. MENTORING & DEVELOPMENT: utilizes interpersonal skills to guide, direct, and influence others to achieve results. Proven ability to lead a team to high levels of performance while maintaining morale and personal growth for employees. Ability to function as a positive mentor and coach and instill an environment supporting department and company goals. PERFORMANCE MANAGEMENT: sets clear performance expectations for team. Demonstrated ability to manage performance through motivation and counseling of different work styles and levels throughout the company. Ability to work with and follow HR guidelines during hire and discipline processes. Proficient Internet and computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively. Ability to use company customer database or equivalent with accurate data entry. Minimum Qualifications Required: * A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis High School diploma or equivalent. Associate degree in Business Management, Marketing, Computer Science, or related field. * Minimum of three (3) years of experience in a customer service environment, including: * A minimum of one (1) year in a lead role. Working knowledge of telecommunications industry products, services, and customer service activities (face to face and/or phone to phone). Experience promoting sales, retaining customers, and ensuring customer satisfaction. Knowledgeable and competent in internet, cable, wireless, LAN/WAN networking, telecommunications, data communications, or telephony topology systems. Preferred: Relevant telecom industry or job specific certifications. DRIVING REQUIREMENTS: This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: Most activities are conducted in an office/retail store environment under pleasant climatic conditions. Work can be intense and stressful due to a high volume of customer interactions that are sometimes emotionally charged. Work can involve long periods of simultaneously using telephone and computer terminal or their equivalents. Requires long periods of focused mental and visual attention to documents, review and analysis of inventory and sales data (hard copy and electronic). Ability to maneuver throughout the workplace as needed to deliver training and coaching to employees and to assist and demonstrate products to customers. Ability to safely move, transport, position, install, remove, and maneuver equipment and supplies of up 25 pounds. Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. Ability to accurately communicate information and ideas to others effectively. Physical agility and effort sufficient to perform job duties safely and effectively. Ability to make valid judgments and decisions. Must be able and willing to work a flexible work schedule including, but not limited to, extended hours, on-call, weekends, holidays, evenings, and/or additional time before or after normal shift hours. Able to travel between retail store locations, offices, and other locations as needed. Must work well in a team environment and be able to work with a diverse group of people and customers. Virtual workers must comply with remote work policies and agreements. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.