Billing representative vs insurance representative

The differences between billing representatives and insurance representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, an insurance representative has an average salary of $35,958, which is higher than the $35,002 average annual salary of a billing representative.

The top three skills for a billing representative include patients, customer service and data entry. The most important skills for an insurance representative are customer service, patients, and health insurance.

Billing representative vs insurance representative overview

	Billing Representative	Insurance Representative
Yearly salary	$35,002	$35,958
Hourly rate	$16.83	$17.29
Growth rate	-3%	6%
Number of jobs	95,425	87,843
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 30%	Bachelor's Degree, 45%
Average age	46	46
Years of experience	2	-

What does a billing representative do?

A billing representative assists with the overall operations of the organization's billing department. Billing representatives post payments timely on the database, update account statements, generate financial reports, release invoices, and resolve account discrepancies. They also perform client accounts reconciliation as needed, monitor account receivables, review overdated balance, and notify clients of payment updates to ensure accurate and timely billing. A billing representative must have strong analytical and communication skills to manage clients' accounts, as well as comprehensive knowledge on the accounting industry to explain the payment terms and policies of an organization to a client.

What does an insurance representative do?

An insurance representative serves as a client's point of contact in insurance companies. Their responsibilities include researching client opportunities, reaching out to potential clients to offer products and services, discussing terms and policies, providing detailed advice, and assisting in every procedure, ensuring convenience and client satisfaction. Aside from securing sales, an insurance representative may also process applications and claims while adhering to the company's policies and regulations. Furthermore, they may also perform clerical tasks such as handling calls and correspondence, arranging appointments, and maintaining records of all transactions.

Billing representative vs insurance representative salary

Billing representatives and insurance representatives have different pay scales, as shown below.

	Billing Representative	Insurance Representative
Average salary	$35,002	$35,958
Salary range	Between $28,000 And $42,000	Between $29,000 And $44,000
Highest paying City	Worcester, MA	Lacey, WA
Highest paying state	Massachusetts	Washington
Best paying company	Relevante	Santander Bank
Best paying industry	Technology	Finance

Differences between billing representative and insurance representative education

There are a few differences between a billing representative and an insurance representative in terms of educational background:

	Billing Representative	Insurance Representative
Most common degree	Bachelor's Degree, 30%	Bachelor's Degree, 45%
Most common major	Business	Business
Most common college	Stanford University	University of Pennsylvania

Billing representative vs insurance representative demographics

Here are the differences between billing representatives' and insurance representatives' demographics:

	Billing Representative	Insurance Representative
Average age	46	46
Gender ratio	Male, 15.7% Female, 84.3%	Male, 29.8% Female, 70.2%
Race ratio	Black or African American, 10.4% Unknown, 4.3% Hispanic or Latino, 19.9% Asian, 7.3% White, 57.2% American Indian and Alaska Native, 0.9%	Black or African American, 9.4% Unknown, 3.6% Hispanic or Latino, 16.1% Asian, 4.9% White, 65.9% American Indian and Alaska Native, 0.1%
LGBT Percentage	7%	7%

Differences between billing representative and insurance representative duties and responsibilities

Billing representative example responsibilities.

Manage software programs for MSP accounts, monthly billing and EMC file transfers to Medicare.
Accept and process healthcare claims and confidential medical records; verify patient eligibility and manage the Medicare and Medicaid billing process.
Process orders in compliance with Medicare, Medicaid and private insurance verification guidelines; confirming customer's eligibility and insurance coverage.
Verify insurance eligibility for schedule appointments, and verify cash pricing for private pay patients who request cost by CPT code.
Submit and receive Medicare and Medicaid claims electronically on a daily basis.
Utilize extensive computer skills and coding knowledge to produce and submit physical therapy and occupational therapy claims through medicaid and medicare.

Insurance representative example responsibilities.

Cold-Cal to generate leads for individual life and disability insurance and annuities.
Confer with AAA members to discuss options and plans for the insurance needs of family and services provide.
Promote AAA insurance to current, former, and potentially new customers by providing quality and accurate product knowledge.
Assist field agents with Medicare applications, review Medicaid state system regarding eligibility.
Review medical web sites and Medicare inquiry system to determine eligibility for Medicaid and other insurance policies.
Facilitate communications between doctors, hospitals, third party insurance companies and patients to obtain and verify patient billing information.

Billing representative vs insurance representative skills

Common billing representative skills

Patients, 18%
Customer Service, 13%
Data Entry, 6%
Medical Billing, 5%
Medicaid, 5%
Patient Accounts, 4%

Common insurance representative skills

Customer Service, 18%
Patients, 16%
Health Insurance, 6%
Medicaid, 4%
Insurance Coverage, 4%
Data Entry, 4%

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Office and Administrative Industry
Billing Representative
Billing Representative vs Insurance Representative

Updated January 8, 2025

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