Branch account manager vs general manager

Differences between branch account manager and general manager duties and responsibilities

Branch account manager example responsibilities.

• Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
• Close loans in accordance with NMLS policy and procedure.
• Maintain detail sales and account information in corporate customer relationship management (CRM) system in support of cross-departmental business intelligence.
• Conduct weekly seminars on recruiting new members and competitive lenders.

General manager example responsibilities.

• Generate positive EBITDA and improve cash flow by managing costs and inventory.
• Manage all recruiting and training efforts, and develop systems to track ROI comparison results.
• Work as a FOH AGM and train to manage all staff functions including training, hiring, food and labor controls.
• Develop yearly budget for multiple hotels that include revenue, labor, fix and variable costs to achieve overall EBITDA goal.
• Task primarily with building logistics infrastructure, managing operational expenses, and supporting start up strategies.
• Train and manage FOH staff and improve overall quality, organization and professionalism of restaurant and bakery.
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