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The differences between branch managers and business relationship managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a branch manager and a business relationship manager. Additionally, a business relationship manager has an average salary of $87,741, which is higher than the $56,291 average annual salary of a branch manager.
The top three skills for a branch manager include customer satisfaction, business development and branch management. The most important skills for a business relationship manager are customer service, relationship management, and cash management.
| Branch Manager | Business Relationship Manager | |
| Yearly salary | $56,291 | $87,741 |
| Hourly rate | $27.06 | $42.18 |
| Growth rate | 17% | 17% |
| Number of jobs | 333,883 | 114,003 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 75% |
| Average age | 46 | 46 |
| Years of experience | 8 | 8 |
Branch managers oversee the company's field office. This position is usually present in industries such as banking and food service. Branch managers are responsible for all aspects of the branch operations, including, but not limited to, finances, marketing, quality control, and human resources. They ensure that the goals of the branch are met in the most efficient way possible. They balance the needs of both the organization and the employees in the department. Branch managers are also expected to have a hand in training the employees to be useful members of the organization.
A business relationship manager is primarily responsible for improving the relationship between customers and businesses. Typically, it is their responsibility to develop strategies and business plans to strengthen client relationships, address issues and concerns, and perform corrective measures when necessary. There are instances when they have to reach out to clients through calls and correspondence, perform follow-up contacts to offer new services and opportunities, and provide industry advice or consultation. Furthermore, as a manager, it is essential to lead and encourage staff in the joint effort to reach target sales and improve client base.
Branch managers and business relationship managers have different pay scales, as shown below.
| Branch Manager | Business Relationship Manager | |
| Average salary | $56,291 | $87,741 |
| Salary range | Between $39,000 And $80,000 | Between $61,000 And $125,000 |
| Highest paying City | Oakland, CA | San Francisco, CA |
| Highest paying state | Alaska | New Jersey |
| Best paying company | FNB | AstraZeneca |
| Best paying industry | Professional | Technology |
There are a few differences between a branch manager and a business relationship manager in terms of educational background:
| Branch Manager | Business Relationship Manager | |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 75% |
| Most common major | Business | Business |
| Most common college | Stanford University | University of Pennsylvania |
Here are the differences between branch managers' and business relationship managers' demographics:
| Branch Manager | Business Relationship Manager | |
| Average age | 46 | 46 |
| Gender ratio | Male, 59.8% Female, 40.2% | Male, 64.6% Female, 35.4% |
| Race ratio | Black or African American, 8.0% Unknown, 4.1% Hispanic or Latino, 15.4% Asian, 7.8% White, 64.3% American Indian and Alaska Native, 0.3% | Black or African American, 7.4% Unknown, 4.1% Hispanic or Latino, 14.2% Asian, 10.0% White, 63.9% American Indian and Alaska Native, 0.3% |
| LGBT Percentage | 11% | 11% |