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The differences between business center managers and center managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a business center manager and a center manager. Additionally, a business center manager has an average salary of $56,854, which is higher than the $56,284 average annual salary of a center manager.
The top three skills for a business center manager include employee engagement, phone calls and direct reports. The most important skills for a center manager are patients, OSHA, and patient care.
| Business Center Manager | Center Manager | |
| Yearly salary | $56,854 | $56,284 |
| Hourly rate | $27.33 | $27.06 |
| Growth rate | 6% | 6% |
| Number of jobs | 362,242 | 278,683 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 55% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
A business center manager oversees the daily operations of business centers, ensuring everything runs smoothly and efficiently. Their duties consist of setting objectives, establishing guidelines and timelines, and implementing the ideal practices to optimize company operations. They also manage and supervise staff, liaise with internal and external parties, and negotiate with suppliers and key clients, building positive relationships in the process. Moreover, they are in charge of monitoring operations to swiftly resolve complicated issues and concerns to ensure business growth and client satisfaction.
A call center manager is an individual who is responsible for managing and supervising call center employees. Call center managers are required to identify and solve call center problems as well as communicate with dissatisfied customers to find a satisfactory solution. They assist in the hiring and training of new and qualified call center candidates. Call center managers must also possess exceptional talents such as excellent interpersonal traits, customer service, and good conflict resolution skills.
Business center managers and center managers have different pay scales, as shown below.
| Business Center Manager | Center Manager | |
| Average salary | $56,854 | $56,284 |
| Salary range | Between $32,000 And $98,000 | Between $35,000 And $90,000 |
| Highest paying City | - | Jersey City, NJ |
| Highest paying state | - | New Jersey |
| Best paying company | - | Capgemini |
| Best paying industry | - | Technology |
There are a few differences between a business center manager and a center manager in terms of educational background:
| Business Center Manager | Center Manager | |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 55% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between business center managers' and center managers' demographics:
| Business Center Manager | Center Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 49.1% Female, 50.9% | Male, 47.7% Female, 52.3% |
| Race ratio | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.2% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5% | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.3% Asian, 6.4% White, 67.2% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |