Post job

Business center manager vs service center manager

The differences between business center managers and service center managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a business center manager and a service center manager. Additionally, a business center manager has an average salary of $56,854, which is higher than the $40,821 average annual salary of a service center manager.

The top three skills for a business center manager include employee engagement, phone calls and direct reports. The most important skills for a service center manager are OSHA, LTL, and payroll.

Business center manager vs service center manager overview

Business Center ManagerService Center Manager
Yearly salary$56,854$40,821
Hourly rate$27.33$19.63
Growth rate6%6%
Number of jobs362,242319,460
Job satisfaction--
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 61%
Average age4444
Years of experience66

What does a business center manager do?

A business center manager oversees the daily operations of business centers, ensuring everything runs smoothly and efficiently. Their duties consist of setting objectives, establishing guidelines and timelines, and implementing the ideal practices to optimize company operations. They also manage and supervise staff, liaise with internal and external parties, and negotiate with suppliers and key clients, building positive relationships in the process. Moreover, they are in charge of monitoring operations to swiftly resolve complicated issues and concerns to ensure business growth and client satisfaction.

What does a service center manager do?

A service center manager is responsible for managing staff performance and monitoring the efficiency of service operations to provide the highest customer satisfaction according to business functions and requirements. Service center managers strategize techniques to maximize operational productivity and identifying cost-reduction procedures with high-quality deliverables. They also negotiate contracts with suppliers, as well as meeting with potential clients to discuss business services, generating more revenue resources to maintain the company's financial stability and performance in the market.

Business center manager vs service center manager salary

Business center managers and service center managers have different pay scales, as shown below.

Business Center ManagerService Center Manager
Average salary$56,854$40,821
Salary rangeBetween $32,000 And $98,000Between $30,000 And $54,000
Highest paying City-Syracuse, NY
Highest paying state-Rhode Island
Best paying company-Capgemini
Best paying industry-Energy

Differences between business center manager and service center manager education

There are a few differences between a business center manager and a service center manager in terms of educational background:

Business Center ManagerService Center Manager
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 61%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Business center manager vs service center manager demographics

Here are the differences between business center managers' and service center managers' demographics:

Business Center ManagerService Center Manager
Average age4444
Gender ratioMale, 49.1% Female, 50.9%Male, 73.6% Female, 26.4%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.2% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between business center manager and service center manager duties and responsibilities

Business center manager example responsibilities.

  • Support clinicians by regularly communicating on center s status, managing patient correspondence, fulfilling pharmaceutical needs, and discharging patients.
  • Enable rapid ROI and reduction in overhead costs.
  • Prepare PowerPoint presentations, spreadsheets, business cards, flyers etc.
  • Drive marketing initiatives from inception to funding and then through to ROI measurement.
  • Perform organizational duties including scheduling, payroll management, training, compliance, and daily close-outs.
  • Create and present network design seminars to small & medium size accounts using PowerPoint and live product demonstrations.
  • Show more

Service center manager example responsibilities.

  • Manage team of database administrators, database technicians and systems administrators responsible for maintaining all production, development and QA systems.
  • Provide security and custom control, inventory monthly auditing, inventory management, perform weekly payroll entry.
  • Implement OSHA and safety training programs, perform monthly safety inspections, conduct safety training and MSDS control.
  • Be knowledgeable regarding Medicare, Medicaid and insurance regulations.
  • Ensure delivery of high quality customer service and timely resolution of complex payroll issues.
  • Maintain quality standards and high levels of customer satisfaction for well-establish manufacturer of windows and doors.
  • Show more

Business center manager vs service center manager skills

Common business center manager skills
  • Employee Engagement, 31%
  • Phone Calls, 18%
  • Direct Reports, 12%
  • Human Resources, 12%
  • Business Development, 11%
  • Quality Customer Service, 2%
Common service center manager skills
  • OSHA, 13%
  • LTL, 8%
  • Payroll, 7%
  • Provide Technical Assistance, 6%
  • Customer Satisfaction, 4%
  • Direct Reports, 4%

Browse executive management jobs