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The differences between business center managers and service center managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a business center manager and a service center manager. Additionally, a business center manager has an average salary of $56,854, which is higher than the $40,821 average annual salary of a service center manager.
The top three skills for a business center manager include employee engagement, phone calls and direct reports. The most important skills for a service center manager are OSHA, LTL, and payroll.
| Business Center Manager | Service Center Manager | |
| Yearly salary | $56,854 | $40,821 |
| Hourly rate | $27.33 | $19.63 |
| Growth rate | 6% | 6% |
| Number of jobs | 362,242 | 319,460 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 61% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
A business center manager oversees the daily operations of business centers, ensuring everything runs smoothly and efficiently. Their duties consist of setting objectives, establishing guidelines and timelines, and implementing the ideal practices to optimize company operations. They also manage and supervise staff, liaise with internal and external parties, and negotiate with suppliers and key clients, building positive relationships in the process. Moreover, they are in charge of monitoring operations to swiftly resolve complicated issues and concerns to ensure business growth and client satisfaction.
A service center manager is responsible for managing staff performance and monitoring the efficiency of service operations to provide the highest customer satisfaction according to business functions and requirements. Service center managers strategize techniques to maximize operational productivity and identifying cost-reduction procedures with high-quality deliverables. They also negotiate contracts with suppliers, as well as meeting with potential clients to discuss business services, generating more revenue resources to maintain the company's financial stability and performance in the market.
Business center managers and service center managers have different pay scales, as shown below.
| Business Center Manager | Service Center Manager | |
| Average salary | $56,854 | $40,821 |
| Salary range | Between $32,000 And $98,000 | Between $30,000 And $54,000 |
| Highest paying City | - | Syracuse, NY |
| Highest paying state | - | Rhode Island |
| Best paying company | - | Capgemini |
| Best paying industry | - | Energy |
There are a few differences between a business center manager and a service center manager in terms of educational background:
| Business Center Manager | Service Center Manager | |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 61% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between business center managers' and service center managers' demographics:
| Business Center Manager | Service Center Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 49.1% Female, 50.9% | Male, 73.6% Female, 26.4% |
| Race ratio | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.2% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5% | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |