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Business systems manager vs delivery manager

The differences between business systems managers and delivery managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a business systems manager and a delivery manager. Additionally, a business systems manager has an average salary of $126,569, which is higher than the $113,280 average annual salary of a delivery manager.

The top three skills for a business systems manager include business systems, project management and salesforce. The most important skills for a delivery manager are customer service, exceptional client, and project management.

Business systems manager vs delivery manager overview

Business Systems ManagerDelivery Manager
Yearly salary$126,569$113,280
Hourly rate$60.85$54.46
Growth rate16%16%
Number of jobs239,739172,434
Job satisfaction--
Most common degreeBachelor's Degree, 71%Bachelor's Degree, 60%
Average age4747
Years of experience88

What does a business systems manager do?

A business systems manager is responsible for monitoring the organization's technical solutions to support business operations and minimize the complexities of operational processes. Business systems managers maintain the security and stability of the information systems by conducting regular diagnostic tests and ensuring that the performance meets the quality standards and requirements. They also lead the business technology team in designing system networks and collaborate process improvement techniques to identify process gaps and evaluate the efficiency of control procedures.

What does a delivery manager do?

A delivery manager oversees the delivery process and workforce in a company, ensuring accuracy and timeliness. Their responsibilities primarily revolve around coordinating all personnel, managing budgets and schedules, and monitoring all shipments and logistics. A delivery manager must also review orders, address issues and concerns to provide corrective measures quickly, evaluate team members' performance, and train new employees. They may also serve as the point of contact among clients and offer products or services. Furthermore, as a manager, it is essential to lead and encourage the team while implementing the company's policies and guidelines.

Business systems manager vs delivery manager salary

Business systems managers and delivery managers have different pay scales, as shown below.

Business Systems ManagerDelivery Manager
Average salary$126,569$113,280
Salary rangeBetween $94,000 And $169,000Between $82,000 And $156,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateNevadaCalifornia
Best paying companyPayPalSimpson Thacher & Bartlett
Best paying industryMediaTechnology

Differences between business systems manager and delivery manager education

There are a few differences between a business systems manager and a delivery manager in terms of educational background:

Business Systems ManagerDelivery Manager
Most common degreeBachelor's Degree, 71%Bachelor's Degree, 60%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Business systems manager vs delivery manager demographics

Here are the differences between business systems managers' and delivery managers' demographics:

Business Systems ManagerDelivery Manager
Average age4747
Gender ratioMale, 68.2% Female, 31.8%Male, 77.2% Female, 22.8%
Race ratioBlack or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.4% American Indian and Alaska Native, 0.2%Black or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.8% Asian, 13.9% White, 64.4% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between business systems manager and delivery manager duties and responsibilities

Business systems manager example responsibilities.

  • Manage issues/enhancements tracking database and quality assurance to organize project issues and needs.
  • Manage the development, implementation and maintenance of radiology and business application systems.
  • Lead projects with responsibilities for the architecture, implementation and administration of data warehouse and repository technical environments.
  • Lead several initiatives involving internal/external GIS technologies linking digital cartographic and mapping systems with development and integration projects.
  • Propose, plan and implement and on-shore/off-shore ERP infrastructure support structure.
  • Analyze business operations, integrate ERP systems and software applications, and make technology recommendations to key executives.
  • Show more

Delivery manager example responsibilities.

  • Manage multiple application architecture, technical architectures, and application support leads in evaluating and planning work across teams.
  • Lead staff to meet and exceed SLAs.
  • Achieve a perfect score of 4.7 CSAT.
  • Build & manage support teams to deliver within the agreed SLAs.
  • Manage a group of 20-25 delivery drivers (CDL qualify).
  • Lead installation team to ensure storage and SAN hardware are deployed and available.
  • Show more

Business systems manager vs delivery manager skills

Common business systems manager skills
  • Business Systems, 16%
  • Project Management, 10%
  • Salesforce, 6%
  • Business Processes, 5%
  • Process Improvement, 5%
  • CRM, 4%
Common delivery manager skills
  • Customer Service, 22%
  • Exceptional Client, 10%
  • Project Management, 7%
  • Portfolio, 4%
  • Cloud, 3%
  • Client Facing, 3%

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