Employee Relations Business Partner
Remote job
Employee Relations Partner
100% remote - Boston Area only
Attend onsite meetings as needed in Belmont/Middleboro
Working hours: 8:30-5, flexible
Type of contract - temp to perm potential
Contract Duration: 3 months to start
Compensation: $40- $55 depending on experience, looking for 3-5 years
Must use own equipment for this position.
Top 3 must haves: experience in HR related investigation, Employee relations skills such as conflict resolution and manager guidance, understanding of employment law
JOB OVERVIEW:
Under the direction of the Director of Human Resources-Employee Relations, the Employee Relations Partner is responsible for advising managers and HR Business Partners (HRBPs) at Brigham & Women's Hospital (BWH) regarding employee relations situations and the interpretation of personnel policies, State/Federal and employment laws. The incumbent will provide comprehensive internal employee consultation throughout BWH, may be asked to prepare responses to internal and external complaints, conduct investigations, write reports and present findings and recommendations. The incumbent will develop and evaluate overall employee relations trends/themes and proactively make recommendations to address root cuses. The incumbent will assess and conduct training on employee relations and will partner with the HRBPs to implement recommendations to address employee relations issues. The incumbent may need to partner with MGB Centers of Execellent (COEs) including the Employee Relations/ Labor Relations team as well as the Office of General Counsel, as needed.
1. Advises HRBPs, Managers and Executives system wide concerning employee relations issues around concerns in scope of workplace violence, discrimination, harassment, substance abuse, abusive conduct, reductions in force, diversion, privacy breach etc.
2. Conducts sensitive, confidential, objective and thorough investigations. Prepares reports of the findings, presents findings to specific audiences, and makes recommendations to address root cause issues.Consults, as needed and/or directed, with ER/LR COE, HRBPs, and HR Leadership as appropriate.
3. Partners with Sr. Employee Relations Consultant to develop and evaluate overall employee relations trends/themes across organization and system to understand and address root causes.
4. Works with HRBPs, Learning & Organizational Development, Employee/Labor Relations, and local Employee Relations colleagues to address root causes. Educates employees, managers, and leaders at all levels about effective management practices and leadership styles.
5. Using data and analytics, provides guidance and direction to managers to enhance diversity and inclusion efforts, support workplace culture, and improve employee engagement
6. Partners with system ER/LR COE and Office of General Counsel to assist with the preparation of a response to complaints filed with the MCAD, EEOC or other relevant agencies. May be required to attend and/or testify at hearings and arbitrations as appropriate.
7. Consults with HRBPs and managers concerning the processing of problem resolution cases, assists with gathering all required documentation and takes lead on problem resolution cases directly related to investigations that the ERP conducted, as necessary.
8. Partners with ER/LR Center of Excellence to creates, customizes, and presents workshops concerning employee relations issues, such as Harassment, Progressive Discipline, Employment and Labor Laws, Workplace Violence and ADA/FMLA to managers and HR professionals.
9. Conducts complex climate surveys to assess the general environmental tone within a department or between departments to determine areas of employee concern. Partners with ER/LR, HRBP and Manager to develop action plans to address issues.
10. Manages Interactive Dialogue for requests for Reasonable Accommodations in partnership with Occupational Health, HRBPs, and Operational leadership, and partners with ER/LR as necessary on complex cases.
11. Maintains a current body of knowledge of employment and labor laws.
12. Assists with the development, updating, and interpretation of employee relations policies and procedures.
13. Develops and maintains positive and effective working relationships with all colleagues.
14. May be asked to support and partner in HRBP responsibilities as needed including, but not limited to, areas of Organizational Change and Development, data analytics and dashboard management, intervention and coaching, policy interpretation and communications, training development, committee participation, etc.
15. Using independent judgment, escalates issues to senior leadership as needed.
16. Performs other duties and projects as assigned
Requirements:
Bachelors degree or equivalent experience, plus two to three year's in Employee Relations/Labor Relations Consultant or Human Resources Business Partner Level role or equivalent experience to be qualified for Senior Employee Relations/Labor Relations Consultant or Senior HR Business Partner. Must have experience with employee relations issues and/or investigations.
Case management system experience is preferred.
IT Business Analyst I
Remote job
Title: IT Business Analyst I
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About MUFG Investor Services:
MUFG Investor Services is part of Mitsubishi UFJ Financial Group - one of the world's largest financial institutions. We provide comprehensive fund administration, reporting, and transaction management services for alternative assets with a focus on Private Equity investments including fund-of-funds, secondary funds, and co-investments.
At MUFG Investor Services, we foster a dynamic and supportive work environment where employees can build long-term careers. We offer competitive compensation, professional development support-including certification reimbursement - flexible work arrangements, and opportunities to give back through community service initiatives.
We celebrate our employees' successes, believing that empowered individuals drive organizational excellence. If you're passionate about your work and looking to grow with a purpose-driven team, we'd love to hear from you.
Job Description:
MUFG is seeking an IT Business Analyst I to support dynamic initiatives within its Private Equity business. This is a remote role focused on analyzing financial processes, defining technology requirements, and partnering with agile teams to deliver impactful solutions.
The position involves cross-functional collaboration across business and technology groups. Depending on project needs, responsibilities may span both business analysis and delivery management, offering a unique opportunity to contribute to end-to-end solution delivery.
Essential Functions:
Translate financial and accounting requirements into actionable software specifications.
Conduct user interviews to identify process improvement opportunities and document current (“As-Is”) and future (“To-Be”) workflows.
Troubleshoot issues in eFront FrontInvest and provide backup support for system administration.
Create and maintain documentation including meeting notes, knowledge articles, and business communications.
Build strong relationships with internal and external stakeholders to drive positive change.
Write and manage user stories and backlog items in Team Foundation Server.
Serve as the Agile Team's Scrum Master for assigned initiatives.
Support prioritization decisions and manage execution of prioritized work.
Collaborate with users to develop and execute test cases during system integration testing.
Deliver demos of completed enhancements to end users.
Work closely with developers to clarify requirements and ensure business needs are met.
Ensure adherence to SDLC and Change Management processes; conduct internal audits for compliance.
Act as a flexible team member, taking on overflow or backfill tasks as needed.
Monitor team performance, generate reports, and lead corrective actions.
Help remove obstacles that hinder team progress.
Requirements:
Bachelor's degree in Technology or Business Information Systems
3-5 years of experience as a Business Analyst or Business Operations Manager.
Strong background in requirements gathering, testing, issue tracking, and leading technical deliveries
Strong understanding of accounting/finance systems and translating business needs into software requirements
Proven ability to work independently and troubleshoot technical issues
Technical troubleshooting and problem solving
Experience in Private Equity.
Proficient in advanced Excel, PowerPoint, Word and Visio
Excellent written and verbal communication skills.
Self-motivated, customer-focused, and adaptable to remote work environments
Enterprise Applications Manager
Remote job
We are seeking a highly skilled ERP & Business Applications Engineer to lead the administration, development, and optimization of our NetSuite ERP environment and its surrounding systems.
This role will be instrumental in managing Field Services Management (FSM), API integrations (including Celigo), and other business-critical platforms. The ideal candidate will possess strong technical expertise, business acumen, and a passion for driving operational excellence through systems.
This role will be on a small team with no direct reports, so someone with strong technical expertise and the ability to perform well individually with little management will be ideal for this role.
Key Responsibilities:
Administer and develop the NetSuite ERP platform, including FSM and AvaTax modules.
Design, implement, and maintain integrations using Celigo and other middleware/API tools.
Collaborate with cross-functional teams to gather, interpret, and translate complex business requirements into scalable system solutions.
Develop and maintain custom scripts, workflows, and automation within NetSuite.
Lead and coordinate testing efforts for new features, enhancements, and integrations to ensure quality and reliability.
Create and maintain comprehensive documentation for systems, processes, and configurations.
Deliver end-user training and support to ensure effective system adoption and usage.
Manage data integrity, identity access, and governance processes across platforms.
Monitor system performance and proactively identify opportunities for improvement.
Desired Qualifications:
5+ years of experience administering and developing within NetSuite ERP.
Hands-on experience with NetSuite FSM.
Proficiency in SuiteScript, REST/SOAP APIs, and integration platforms (e.g., Celigo).
Strong understanding of business processes across finance, operations, and service delivery.
Proven ability to gather and analyze complex business requirements.
Experience in testing, documentation, and user training.
Familiarity with data governance and identity management best practices.
Excellent communication and project management skills.
Ability to work independently in a remote environment.
Why Join Us?
Fully remote work environment within the United States
Opportunity to lead and shape enterprise systems strategy
Collaborative and innovative team culture
Competitive compensation and benefits
Exponential Power offers a competitive salary and benefits program including medical, dental, vision, life and disability insurance, FSA accounts and 401(k).
Exponential Power is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation or preference, national origin, ethnicity, ancestry, disability, veteran or marital status, arrest or conviction record, use/non-use of lawful products of work premises non-work time, or any other status protected by state, federal, or local law.
Senior Business Analyst
Remote job
Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.
Job Duties
Business Analysis - Work closely with the business to transform business needs into technical requirements to ensure Software Developers understand business requirements and processes. Evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying needs.
Documentation - Deliver documentation as needed and/or defined by documentation standards, which include business requirements, functional requirements, use cases, and documents that are part of the Software Development Lifecycle.
ERP Systems- Experience in SAP, Oracle, or IFS.
Testing - Test software products to ensure business needs are met, consult with the business and Software Development Engineers to improve usability, and recommend product improvements.
Business Process- An understanding of business processes including material management, invoicing, P. O's, A.P, general warehouse, inventory planning.
Communication - Communicate and collaborate with the business to analyze needs and functional requirements. Provide management with project status reports and updates as directed. Communicate project expectations and status to team members and stakeholders in a clear, concise, and timely fashion.
Continued Learning, Training, and Miscellaneous - Stay informed of advances and pertinent changes in the industry and provide training and knowledge transfer to the IT Department.
Minimum Qualifications
5-7 years related experience
High school diploma or equivalent
Travel (10-20%)
Occasional overnight stays (5-10%)
Preferred Qualifications
High school diploma or equivalent required, along with 5 plus years of experience.
Good time-management, problem-solving, written, verbal, analytical, and interpersonal skills.
Professional experience leading and supporting successful projects.
Remote Work: Crown offers hybrid remote work for this position. A reasonable commute is necessary as some onsite work is required. Relocation assistance is available.
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EOE Veterans/Disabilities
IT Project Manager
Remote job
A top Fortune 50 financial institution is seeking a Project Manager to lead complex, technology-driven initiatives across the enterprise. This fully remote role is ideal for a seasoned IT Project Manager experienced in delivering large-scale waterfall projects and navigating challenging stakeholder conversations.
About the Opportunity:
Schedule: Monday to Friday
Hours: 8:am to 4:30pm
Setting: Remote
Responsibilities:
Leading end-to-end delivery of complex technical projects following SDLC and waterfall methodologies
Managing scope, schedule, risks/issues, budget, communications, procurement, and change control
Liaising with business and technical stakeholders and communicating effectively at all management levels
Managing project activities using ServiceNow, M365, and project governance tools
Preparing project reports, maintaining roadmaps, updating staffing/resource profiles, and forecasting budgets
Leading IT infrastructure and facilities upgrade projects, sometimes simultaneously
Driving vendor management, reviewing invoices, and overseeing deliverables
Ensuring adoption of change through strong communication and stakeholder alignment
Continuously improving delivery processes, project reporting, and team organization
Qualifications:
7+ years of combined IT Project Management experience
Proven track record delivering Waterfall projects and managing complex technical initiatives
Experience navigating difficult conversations and aligning cross-functional teams
Strong background in Project Delivery, Forecasting, and SDLC Governance
Familiarity with ServiceNow and M365
Strong communication, stakeholder management, and leadership skills (courageous servant leadership mindset)
Desired Skills:
PMP or similar PM certifications
Experience in the Financial industry
Solid understanding of Security rigor and branch/campus technology implementations
Background delivering Security Infrastructure-related technologies
Experience with Azure DevOps
Senior Technical Project Manager
Remote job
Role Type: 6-Month CONTRACT (potential for contract extension, based on candidate performance)
Clearance: Must have a Public Trust clearance
Job Description
We are seeking a highly skilled Senior Technical Project Manager to lead the planning, execution, and delivery of Salesforce CRM and Contact Center modernization initiatives for a Federal government agency. In this role, you'll serve as the bridge between business stakeholders and technical teams, driving digital transformation projects that directly impact how government services are delivered to millions of citizens.
Your day-to-day will involve leading cross-functional project teams through Agile development cycles, managing stakeholder relationships across multiple federal agencies, and overseeing the implementation of cutting-edge contact center technologies. You'll be responsible for translating complex business requirements into actionable technical specifications, ensuring projects meet federal compliance standards including FedRAMP, and continuously optimizing contact center operations to deliver exceptional citizen experiences.
Duties and Responsibilities
Lead end-to-end project lifecycle management for Salesforce and Contact Center modernization projects, from initiation through closeout.
Coordinate cross-functional teams including federal business owners, OCIO staff, GSA representatives, and vendors to ensure alignment and clear communication.
Oversee Salesforce platform implementations and enhancements across Service Cloud, Experience Cloud, Knowledge Management, and Analytics while ensuring FedRAMP compliance.
Manage Contact Center technology deployments including IVR design, call routing, self-service automation, and CRM integration.
Professionally interact with external customers to understand and document agency mission needs and requirements.
Collaborate with business stakeholders to gather and translate functional requirements into technical specifications, user stories, and use cases.
Analyze current business processes to identify opportunities for automation and process improvement using Salesforce capabilities.
Conduct daily Scrums and lead Agile ceremonies, with particular focus on backlog refinement.
Manage customer-facing requests including standard service requests, SLA commitments, and Change Management processes.
Develop labor estimates and project schedules while tracking spending to ensure delivery within budget constraints.
Implement performance metrics and conduct quality audits to ensure contact center operations meet federal quality standards.
Drive innovation and continuous improvements by identifying technical solutions that enhance efficiency and user experience.
Develop solution architecture for contact center technologies including CCaaS, CRM systems, and telephony platforms.
Provide weekly project status reporting to both internal leadership and external stakeholders.
Support recruiting, training, and onboarding of contact center agents to maintain optimal staffing and skill levels.
Required Experience/Skills
Bachelor's degree with 12+ years of relevant experience OR Master's degree with 10+ years of relevant experience (additional relevant experience may be accepted in lieu of degree).
PMP Certification (required).
Salesforce Certifications including Administrator and Service Cloud (required).
Scrum Master Certification (required).
Extensive Salesforce expertise across Service Cloud, Experience Cloud, Knowledge Management, and platform integrations.
Hands-on experience with Contact Center solutions such as NICE CXone, Amazon Connect, or equivalent cloud CCaaS platforms.
Proven experience managing and optimizing contact center operations including workforce management, quality monitoring, and performance metrics.
Background in solution architecture with hands-on experience in CCaaS, CRM systems, and/or telephony technologies.
Demonstrated ability to lead innovation initiatives and implement continuous improvements within contact center environments.
Experience with Agile methodologies and facilitating Agile ceremonies.
Proven ability to develop labor estimates and schedules for complex IT projects.
Track record of managing project spending according to budget.
Strong leadership skills with ability to manage and motivate virtual teams.
Detail-oriented with strong analytical, communication, organizational, and time management skills.
Ability to work effectively in a fast-paced, virtual team environment.
U.S. Citizenship and ability to obtain a government-issued Public Trust clearance (required).
Nice-to-Haves
8+ years of experience in program and project management with focus on IT and contact center operations.
6+ years of experience leading IT projects built on the Salesforce platform.
5+ years of experience applying Agile/Scrum methodologies to IT modernization projects.
5+ years of experience documenting customer journeys and writing user stories.
Knowledge of UI/UX design principles.
Experience writing test cases and testing IT applications.
Experience implementing chatbots and/or other AI-based solutions.
Previous experience working with Federal government customers and understanding federal procurement processes.
Knowledge of contact center technologies such as PBX, ACD, IVR, CTI, WFM, Call Recording/Quality Monitoring, Performance Management, eLearning, and Intelligent IVR/speech recognition.
Experience recruiting and training contact center agents.
Education:
Bachelor's degree required (Master's degree preferred). Relevant experience may be considered in lieu of degree requirements.
Pay & Benefits Summary:
Pay Rate: $83.35 per hour
Competitive benefits package including health, dental, and vision insurance
Flexible remote work arrangement
Senior Manager of Data Engineering and AI Automation, Business Systems
Remote job
, Inc.
Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco.
About the Team
The Business Systems team is the strategic technology and data partner for our company's core operations. We are the architects and owners of the tech stack that powers our Finance , Procurement, Merchandising and HR/ People and Culture functions.
We partner directly with business leaders to design, implement, and optimize scalable systems. But our work doesn't stop at the application layer. We are also responsible for transforming our business data into a strategic asset. Our team builds and manages the data engineering pipelines, analytics dashboards, and next-generation automation and Gen AI solutions that serve these functions. From core retail domain to our Stitch Fix specific data models, our work ensures data integrity, delivers critical insights, and empowers our leaders to make data-driven decisions. If you love solving complex business challenges with technology and data, and want to make a tangible impact on how our company operates, you'll fit right in.
About the Role
We're seeking a strategic Senior Engineering Manager to lead our Business Systems Data & Insights team, serving critical domains including Finance (Accounting, FP&A), Merchandising, Procurement, and HR/People & Culture. This is a high-impact, high-visibility role where you will shape the future of how Stitch Fix leverages data and AI to drive key business decisions and directly influence company strategy.
You will be responsible for driving our data and AI transformation by building scalable data infrastructure, advancing analytics capabilities, implementing intelligent automation, and accelerating Gen AI adoption across these essential business functions.
You're excited about this opportunity because you will...
Lead and Mentor a World-Class Team: Hire, develop, and lead a high-performing team of data engineers and automation specialists. Foster a culture of technical excellence and continuous improvement, empowering your team to build robust solutions for data, automation, and AI.
Own Critical Data Infrastructure: Build and own end-to-end data solutions, including ETL/ELT processing frameworks, data orchestration, metrics frameworks, and scalable data models optimized for retail financial data, P&C/HR analytics, and operational metrics.
Drive AI & Automation Innovation: Establish and evolve automation and Gen AI frameworks purpose-built for Finance and HR. You will drive innovation in Gen AI applications, creating agents and automation that fundamentally transform how these teams work.
Ensure Financial & Data Integrity: Build robust, compliant systems that meet the highest standards for financial data integrity. You will ensure all data systems comply with SOX (Sarbanes-Oxley) requirements, implementing necessary controls and audit trails, while partnering with Compliance, Internal Audit, and Finance teams to meet all regulatory requirements (including GDPR, CCPA, etc.).
Partner to Solve Complex Challenges: Collaborate closely with a diverse set of stakeholders-from business leaders in Finance and People & Culture to engineering partners in Product, Data Platform, and HRIS-to solve complex data and business challenges at scale.
Define Strategy and Execute with Autonomy: You will have the autonomy to shape the team's strategic roadmap and investment priorities based on business impact. You will be responsible for both strategic planning and hands-on delivery, including enhancing current tools and providing direct support to your business partners.
We get excited about you because you have...
8+ years of professional experience in data engineering, analytics engineering, or related technical roles, with demonstrated progressive responsibility
3-5+ years of engineering management experience, leading teams of 3-10+ engineers with proven track record of building high-performing teams
Expert-level Python and SQL skills with production-grade code quality and design patterns
Hands-on experience building and scaling data pipelines using modern orchestration tools (Airflow, or similar)
Deep understanding of data modeling, dimensional modeling, and data warehouse design patterns
Experience with batch and stream processing using Spark, Flink, or similar distributed computing frameworks
Proficiency with cloud data platforms (AWS, GCP, or Azure) and modern data stack tools
Strong experience with BI and analytics tools (Looker, Tableau or similar)
ETL/ELT development experience with tools like Fivetran, dbt, or custom frameworks
Working knowledge of retail financial data (FP&A metrics, merchandise planning, corporate accounting, or procurement analytics)
Familiarity with HR data models (headcount analytics, compensation, performance management, or recruiting metrics)
Experience integrating with ERPs (Oracle Fusion, NetSuite, Workday or others) and connected planning tools (Anaplan, Adaptive Planning, Essbase)
Understanding of SOX (Sarbanes-Oxley) compliance and IT general controls (ITGCs)
Experience implementing data controls, audit trails, and access management for financial and HR systems
Exceptional cross-functional communication skills-able to translate complex technical concepts for business audiences
Strong prioritization skills with business impact and ROI in mind
Experience working autonomously and taking ownership of complex projects from conception to deliver
Why you'll love working at Stitch Fix...
We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You'll bring these characteristics to life in everything you do at Stitch Fix.
We cultivate a community of diverse perspectives- all voices are heard and valued.
We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail.
We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
We boldly create the future while keeping equity and sustainability at the center of all that we do.
We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
We offer comprehensive compensation packages and inclusive health and wellness benefits.
Compensation and Benefits
This role will receive a competitive salary, benefits, and equity. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, location, and performance. This position is eligible for an annual bonus, and new hire and ongoing grants of restricted stock units, depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site.
Salary Range$138,000-$230,000 USD
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Auto-ApplyEnterprise Apps & Analytics Project Manager
Remote job
Join us and be a part of an organization that truly benefits our community through recreation, conservation and sustainability. This position is part of an IT department that works cross-functionally across divisions to deliver solutions that improve our guest experiences operational efficiency and data collection. The Enterprise Applications & Analytics Project Manager will be a multitalented individual who has the experience and skills to lead projects, implement and support enterprise applications and manipulate data for integration, reporting and dashboards.
The IT department is a team of eight who work collaboratively to achieve our goals. The person in this role will have many opportunities to learn and develop their skills while working on a close-knit team. Great Parks is an Ellequate Bronze Certified Workplace meaning we have established a strong foundation of benefits, policies and practices to promote a fair and transparent workplace, supporting employee well-being.
Be a part of an inclusive organization that enriches the region by inspiring nature-based experiences, celebrating cultural heritage and building strong and healthy communities through our dedicated staff, volunteers and friends.
This position is eligible for remote work one day a week once the initial onboarding period has been successfully completed.
The successful candidate will do the following:
Project Leadership
Lead and mentor a team of cross-functional members.
Manage project timelines and resources for enterprise systems and analytics initiatives.
Utilize project management methodologies and tools for smooth project delivery and regular communication.
Provides effective project communications, both written and verbal, regarding project status, tasks, issues, etc.
Enterprise Applications Management
Lead the planning, implementation, upgrade, optimization, and support of enterprise applications, such as financial, asset management, reservation system, point-of-sale system.
Manage integrations between recreation systems, finance, facilities, GIS, CRM, digital experience platforms.
Provide enterprise application support to end users.
Collaborate with business units to ensure systems meet functional requirements and are aligned with organizational goals. Understand the needs for enterprise reporting and planning.
Establish and maintain excellent vendor relationships to share enhancement or new functionality requests, learn about product roadmaps, and ensure SLAs for application platforms.
Data & Analytics Strategy
Develop a Parks & Recreation analytics program focused on:
Budget analytics; expenses and revenue analytics
Program participation trends
Facility utilization
Community engagement data; guest satisfaction data
Staff and volunteer management metrics
Create dashboards and self-service reporting for executive leadership and business unit management utilizing BI solutions and reporting tools (e.g., Power BI, Tableau, others).
Promote data governance, data quality, and standardization across the organization.
Cross-Functional Collaboration and Training
Serve as a liaison between IT and business units to ensure system functionality and workflow supports daily operations and long-term planning.
Create and deliver training material for end users regarding the use of enterprise applications and workflows across multiple staff members and/or divisions.
Work closely with Guest Experiences, Marketing, Conservation & Parks, Finance, Human Resources and IT to align systems, training and reporting needs.
Innovation & Service Optimization
Identify opportunities to automate processes and enhance business insights.
Identify technology-driven opportunities to improve the experience for guests registering for programming or events, reserving facilities, initiating point-of-sale transactions, etc.
Lead initiatives such as mobile app integration, online payments and real-time park or facility updates.
Stay current with technology trends relevant to Parks & Recreation. Investigate and propose innovative solutions (e.g., AI/ML in analytics, low-code platforms).
Participate in user adoption and change management efforts for new tools and systems.
Governance & Compliance
Ensure compliance with industry standards (e.g., open data policies, PCI compliance, ADA standards).
Support internal and external audits by ensuring systems and data process are well-documented and secure.
Typical Skills & Tools
ERP Systems:
Financial Enterprise application
Enterprise Asset Management and Work Orders
Reservation Management and Point-of-Sale System
CRM
ESRI ArcGIS (integration)
Digital Experience Platform: Kentico Xperience (integration)
Others
BI Tools: Power BI, SQL queries, Tableau
Databases: SQL Server
Project Management: Smartsheet
Prepares purchase requisitions and approves where applicable. Adheres to purchasing card procedures and submits expenditures for supervisor approval.
Performs job duties in accordance with Great Parks' policies, procedures, and performance expectations.
Maintains confidentiality of confidential and sensitive information.
Works assigned schedule, exhibits regular and punctual attendance and works outside of normal schedule as required.
Performs other duties as assigned.
QUALIFICATIONS
An appropriate combination of education, training, course work and experience may qualify an applicant to demonstrate required knowledge, skills, and abilities. An example of an acceptable qualification is:
Bachelor's Degree (required) in Information Systems, Computer Science, Data Science, Business Administration with IT/Analytics focus, or similar.
Years of Experience:
7-10+ years in IT, enterprise applications, and/or data analytics
3-5+ years in a leadership or supervisory role
Core Experience Areas:
Leading enterprise application implementations (e.g., ERP, CRM, Financial systems)
Project management including managing cross-functional teams to ensure alignment of enterprise applications with operational needs, efficiency and planning
Providing technical support and training to end users for enterprise applications
Data strategy, governance, and reporting
BI tools and platforms (e.g., Power BI, Tableau, SAP BusinessObjects)
Data integration and architecture (ETL tools, APIs)
Knowledge of enterprise systems like Microsoft Dynamics, Salesforce, etc.
Additional Skills/Experience:
Experience with cloud applications or platforms
Familiarity with modern data warehouse technologies
Experience in project management methodologies
Understanding of business operations and KPIs
Participation in driving digital transformation or process improvement initiatives
Ability to submit a fingerprint check to successfully pass a criminal background check through the FBI and the Ohio BCI.
Ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.
LICENSE OF CERTIFICATION REQUIREMENTS
State Motor Vehicle Operator's License that meets GP current carrier guidelines.
We offer an excellent benefit package that includes medical, dental and life insurance; paid vacation, 11 holidays and sick time; enrollment in Ohio Public Employees Retirement System and free or discounted use of many Great Parks of Hamilton County recreational activities.
Great Parks is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, ancestry, disability, military status, or any other classification protected under applicable law.
Auto-ApplyBusiness Systems Manager, ERP
Remote job
Introduction Be part of the team that drives our company forward, transforming ideas into real-world tools and platforms that support the business and spur innovation. Connection has a fantastic opportunity for a Business Systems Manager. This is a remote position and offers benefits and a bonus plan.
The Business Systems Manager plays a key leadership role overseeing financial and operational technology systems to ensure efficiency, scalability, and alignment with business objectives. This position manages system strategy, integrations, process improvements, and project delivery across ERP, Payroll, Expense Management, and related financial platforms. The role partners closely with Finance, Operations, and IT to optimize workflows, enhance data accuracy, and drive digital transformation initiatives.
Responsibilities
* Lead the administration, integration, and enhancement of financial and operational systems, ensuring reliability, security, and performance.
* Collaborate with cross-functional stakeholders to align system capabilities with organizational needs.
* Identify process inefficiencies and drive automation and system optimization to improve accuracy and productivity.
* Manage the full lifecycle of system projects including implementation, upgrades, and integrations.
* Oversee vendor management, including evaluations, contracts, and performance reviews.
* Provide strategic leadership to functional and technical teams, fostering collaboration and professional development.
* Ensure compliance with governance standards and maintain clear system documentation.
Requirements
* Bachelor's degree in Business, Information Systems, or related field (advanced degree preferred).
* Proven experience managing ERP and Financial Applications (JD Edwards, Oracle, or similar).
* Strong project management, technical troubleshooting, and stakeholder engagement skills.
* Demonstrated ability to lead cross-functional teams and manage complex system initiatives.
* Excellent communication and analytical abilities; able to translate technical concepts for business users.
* Experience in the construction or engineering industry is preferred.
Business Systems Manager
Remote job
Responsibilities/Essential Functions:
Direct the day-to-day operations and support activities of on-premises Oracle Fusion Middleware Applications (WebLogic, SOA, B2B, WebCenter, OHS, OID, OAM, etc.)
Manage Oracle Cloud backend support and ensure up time for the organization's Customer Portal and ERP platforms, including full-stack knowledge and disaster recovery.
Lead and coordinate change management tickets via ServiceNow and Micro Focus PPM, including Quality Assurance of code and configuration changes.
Support CDN infrastructure for Customer Portal that is hosted on Microsoft Azure Cloud
Management and Deployment of Containerized Applications and Services using Kubernetes; Pushing out New Deployments, Application-Level Upgrades, and Annual SSL certificates renewal.
Maintainenance of on-premises Oracle Fusion Middleware Applications include making changes as required by the organization, patching, and ensuring high availability; Pushing out New Deployments, Keeping applications up to date, and Annual SSL certificates renewal.
Supporting the goals of the company's technological alignment efforts
Seeking out and implementing continuous process improvement opportunities
Supporting internal communications related to business improvements and processes, system upgrades, and enhancements
Responsible for managing a team and performing managerial duties including but not limited to executing on hiring and termination activities, setting goals, evaluating performance, providing mentoring and coaching, and approving vacation and expense reimbursement requests
Overseeing appropriate vendor relationships related to associated technologies, services, and solutions needed to operate enterprise functions
Ensuring accurate and efficient governance policy development and adherence
Report on statuses when requested
Submit all time and expense reporting procedures accurately and timely
Maintain good standing and completion on all compliance related matters (i.e., assigned mandatory trainings, actions required from audits, corporate policies, etc.)
Perform all additional duties and responsibilities based on the direction and guidance of supervisor
Knowledge/Skills/Abilities:
Proven and deep technical knowledge of Oracle Fusion Middleware technologies which includes WebLogic, SOA, B2B, WebCenter, OHS etc.)
Experience in Oracle Cloud Infrastructure (OCI), Oracle Identity Cloud Service (now OCI IAM), Oracle Integration Cloud (OIC), and Kubernetes for managing our Customer Portal backend operations.
Proven ability to be a lead on infrastructure migrations and cross-platform (both Oracle On-Premises and Cloud) support
Ability to collaborate across multiple IT and Business teams to deliver solutions that are aligned with enterprise needs and to stay compliant.
Willingness to grow by seeking out and implementing coaching, suggestions, and guidance from others.
Skilled and proficient in MS Office O365 suite (i.e. Word, PowerPoint, Excel, SharePoint, Teams, Communications Tools, etc.)
Ability to operate with a customer-centric service approach
Ability to establish performance-based relationships with 3
rd
party vendors and technology providers and versed in setting standards and measurements for IT processes
Ability to effectively define a business case, determine return on investment, and measure achievement of the case over time
Ability to manage and work on multiple concurrent deliverables at various stages of development and completion
Strong collaboration and team-building skills with the ability to create consensus around decisions and mitigate conflicts among teams
Strong problem solving and analytical skills
Professional level verbal and written communication skills
Demonstrated attention to detail and quality of work products and communications
Willingness to seek out and implement coaching, suggestions, and guidance from others
Working Environment/Safety Requirements:
Ensure necessary working environment and capabilities to effectively carry out responsibilities in a work from home environment (remote work)
Ability and willingness to handle work related issues during all hours of the day, every day of the week, understanding the responsibility of our organization's requirement for 24/7 production support
Ability, willingness, and flexibility to travel as needed for approved work purposes in accordance with project and management schedules
Experience/Qualifications:
4 to 6 years of demonstrated hands-on experience in Oracle Cloud Infrastructure (OCI), Oracle Identity Cloud Service (now OCI IAM), Oracle Integration Cloud (OIC), and Kubernetes for managing our Customer Portal backend operations.
Experience with the use of Project Management methodologies and tools
Experience managing a team
Bachelor's degree in information technology or similar field preferred
Be legally able to work in the United States: U.S. Citizen or Legal Resident
Benefits: Vestis offers a wide array of comprehensive benefit programs and services including medical, dental, vision, short and long term disability, basic life insurance, and paid parental leave. Employees are able to enroll in the company's 401k plan. Employees are eligible for 120 hours of vacation, 16 hours of floating holidays, and paid sick time every year. Employees will also receive 9 paid holidays throughout the calendar year.
Compensation: The salary rate for this position ranges from $120,000 to $140,000 depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus.
Remote Business Financial Systems Cloud FinOps
Remote job
Remote Business Financial Systems Cloud FinOps needs experience in financial systems, budgeting, forecasting, and financial analysis.
Remote Business Financial Systems Cloud FinOps requires:
Experience with process improvement.
Experience with cloud financial operations (FinOps) and cloud cost management
Proficient in Microsoft Access, Excel, Word, and PowerPoint.
Strong database reporting skills utilizing Access, Cognos, and data warehouse tools
Strong analytical, technical, and decision-making skills.
Project management skills and ability to manage multiple projects and priorities.
Proficiency in cloud financial management tools and practices.
Remote Business Financial Systems Cloud FinOps duties:
Provide analytical support for various systems configurations and financial processes.
Develop and implement Cloud FinOps processes to optimize cloud costs and improve financial efficiency.
Build and maintain effective working relationships with internal and external business partners.
Perform root cause analysis through research and data analysis to determine efficient and customer-valued solutions.
Design, track, and provide solutions to management for various processes reporting, including productivity, quality, and systems.
Senior Information Systems Manager
Remote job
T-Rex Solutions is seeking a results-driven Senior Computer and Information Systems Manager to support our IRS Development, Infrastructure, Security and Modernization (DISM) program. This individual will champion the IRS Applications Development (AD) Organization's technological advancements for an upcoming opportunity. This critical role is not just about managing IT systems; it's about envisioning and implementing a technological future that aligns with the IRS's strategic goals. The chosen candidate will navigate complex IT landscapes, spearhead the integration of innovative solutions, and ensure that technological implementations enhance operational efficiency, security, and compliance. With a focus on strategic technology planning, this role demands a visionary leader adept at transforming IT challenges into opportunities, ensuring the IRS remains at the cutting edge of technology and service delivery. This is a fully remote program and requires all individuals to pass an IRS investigation and acquire a public trust clearance.
Responsibilities:
Spearhead the evaluation and strategic integration of emerging technologies to foster innovation and efficiency across IRS operations.
Lead the assessment and overhaul of existing IT infrastructures, ensuring optimal performance, scalability, and future-readiness.
Champion the development and execution of comprehensive IT strategies, aligning technology investments with organizational goals and compliance requirements.
Cultivate strong partnerships with stakeholders, IT teams, and external vendors to ensure cohesive technology implementations and solutions.
Guide the adoption and governance of IT best practices, standards, and methodologies, including Agile and DevOps, to enhance project delivery and operational excellence.
Oversee the design and implementation of robust cybersecurity measures and data protection strategies, safeguarding sensitive information against emerging threats.
Actively monitor technology trends and advancements, providing leadership and direction in the adoption of cloud computing, artificial intelligence, and other transformative technologies.
Facilitate the continuous improvement of IT service delivery, ensuring systems and processes are efficient, user-centric, and capable of meeting evolving business needs.
Lead educational and training initiatives to enhance team capabilities and foster a culture of technical excellence and innovation..
Requirements:
Bachelor's Degree in Computer Science, Information Technology, or a related field
7 years of proven experience in IT management, showcasing a successful track record in the strategic implementation and oversight of complex IT projects
US Citizenship required
Must be able to pass an IRS public trust investigation
Strong technical proficiency in modern technologies such as cloud computing, cybersecurity, data analytics, and machine learning demonstrates the ability to leverage these technologies to solve organizational challenges
Exceptional leadership qualities, with the ability to inspire and manage cross-functional teams, fostering an environment of collaboration and innovation
Comprehensive understanding of regulatory compliance standards relevant to the IT industry, particularly those impacting federal agencies, such as the Federal Information Security Management Act (FISMA), National Institute of Standards and Technology (NIST) frameworks, and General Data Protection Regulation (GDPR) for international considerations
Excellent analytical, strategic thinking, and problem-solving skills, capable of anticipating future IT trends and their potential impact on organizational goals
Outstanding communication and interpersonal abilities, with a track record of engaging with stakeholders at all levels, from technical teams to executive leadership
Desired Skills:
Current IRS clearance desired
T-Rex Overview
Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering.
T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits.
T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.
In compliance with pay transparency guidelines, the annual base salary range for this position is $140,000 - $165,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer.
T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits.
Auto-ApplyOnboarding & Implementation Manager
Remote job
The Onboarding & Implementation Manager is key driver of customer success, overseeing the complete onboarding lifecycle for new and expanding clients. This role ensures seamless integration into Future Tech's ecosystem through structured coordination, transparent communication, and operational precision. By managing account setup, service configuration, and cross-departmental alignment, the Manager enables scalable global service delivery and an exceptional customer experience.
Beyond day-one execution, this role partners closely with Quality Assurance (QA) to address Operational Audit findings and drive continuous improvement initiatives. The Manager proactively identifies recurring bottlenecks, process inefficiencies, and customer pain points, implementing corrective actions to enhance scalability and customer satisfaction. They also ensure that all process documentation remains current and reflective of evolving best practices, reinforcing Future Tech's commitment to operational excellence and a best-in-class customer experience.
This is a U.S.-based remote position. The work hours are Monday - Friday, 8:30a -5:30p Eastern time. Our Benefits offerings include Medical, Dental, and Vision Insurance, 401k with company match, and PTO.
This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required. Key Responsibilities
Customer Onboarding & Implementation Management
Lead and manage the full lifecycle of the customer onboarding process through go-live.
Ensure customers have a clear understanding of Future Tech's onboarding milestones, deliverables, and service expectations.
Coordinate internal readiness activities:
Account Creation
Customer Portal
Hardware Ordering / Procurement (A Stock)
B Stock Processing (“Get a Computer,” “Return Equipment,” “Refresh”)
Warehouse Processing / Services
Configuration Services (Asset Tagging, Imaging, Software Installations, etc.)
Reporting (Service Levels, KPIs, ASN, Invoicing, etc.)
Serve as the primary point of contact for onboarding-related inquiries and updates.
Cross-Functional Collaboration
Partner with Global Supply Chain and Purchasing to ensure products, pricing, and service offerings are properly configured and globally aligned.
Collaborate closely with Sales, IT, Finance, and Operations to confirm all customer requirements are documented, validated, and delivered.
Facilitate communication and coordination between internal departments, vendors, and customer stakeholders to maintain full transparency throughout the onboarding process.
Customer Experience & Success
Design and execute an onboarding journey that provides a positive and consistent customer experience across all engagements.
Proactively identify and address potential roadblocks to ensure timelines and service quality standards are met.
Collect customer feedback post-onboarding to identify opportunities for continuous improvement and customer satisfaction.
Documentation & Reporting
Develop and maintain onboarding documentation, including customer setup guides, process workflows, and operational readiness checklists.
Prepare and maintain implementation documents, including technical specifications, and work instructions.
Provide regular status reports, risk assessments, and performance summaries to senior leadership and customer stakeholders.
Track and report onboarding metrics (time-to-launch, error rate, customer satisfaction) to measure process efficiency.
Risk Management & Compliance
Identify and mitigate potential onboarding risks, including data, compliance, and logistical challenges.
Ensure all onboarding activities comply with internal policies, customer agreements, and applicable regulations.
Continuous Improvement
Lead debriefing sessions with internal teams and customers to capture lessons learned and process enhancements.
Contribute to developing scalable onboarding methodologies and tools for future customers.
Qualifications and Skills
Education:
Bachelor's degree in Information Technology, Business Administration, Supply Chain, or a related field.
Certifications in ITIL, Customer Success Management, Project Management or Process Improvement are a plus.
Experience:
3-5 years of experience in customer onboarding, implementation, or service transition within a technology or hardware reseller environment.
Strong background in cross-functional coordination (Sales, Procurement, IT, Supply Chain).
Experience managing customer-facing initiatives and ensuring service delivery excellence.
Skills:
Customer Success Orientation: Proven ability to deliver exceptional onboarding experiences and build trust with customers.
Organizational & Coordination: Strong ability to manage multiple implementations simultaneously with attention to detail.
Vendor & Partner Collaboration: Skilled in coordinating with vendors, IT, accounting, purchasing, logistics, and supply chain teams to align deliverables.
Communication: Excellent written and verbal communication skills, capable of translating technical information.
Analytical & Problem-Solving: Able to identify bottlenecks, propose solutions, and optimize processes.
Technical Skills:
Proficient with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
Experience with CRM or onboarding software (ServiceNow, etc.) preferred.
Familiarity with IT systems, hardware, cloud solutions, and configuration services beneficial.
Strong documentation skills with experience translating complex workflows into clear, structured SOPs and training materials.
Soft Skills:
Exceptional interpersonal and teamwork skills.
Customer-first mindset with a focus on long-term relationship building.
Adaptability to changing priorities and customer requirements.
Strong initiative and accountability in driving results.
Working Conditions
Full-time position; occasional travel may be required for customer visits or cross-functional workshops.
This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required.
Additional Information
The Customer Onboarding & Implementation Manager will play a key role in shaping the first impression of Future Tech's services, ensuring new customers experience a seamless, efficient, and value-driven introduction to our organization. This role provides the opportunity to partner with a diverse global team and directly impact customer satisfaction and long-term retention.
Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
Auto-ApplyPrincipal Process and Business Analyst
Remote job
The Principal Process and Business Analyst plays a critical role in shaping Technology Credit Union's (Tech CU) enterprise approach to process optimization, knowledge management, business requirements, and user acceptance testing governance. This role serves as the functional owner for Tech CU's process catalog and knowledge management strategy, ensuring that Tech CU's people, processes, systems, and data are aligned to deliver efficient, member-centric services. The incumbent acts as a bridge between business stakeholders, technical teams, and vendors, and helps shape solutions that improve operational performance, enhance knowledge sharing, and create a culture of continuous learning and innovation.
Responsibilities
Essential Duties
Enterprise Knowledge Management (KM)
Maintains and enhances the enterprise process catalog in partnership with the lines of business and the enterprise risk management team.
Participates in KM Strategy discussions, vendor evaluations, RFP processes, and contract negotiations including providing requirements and evaluation criteria.
Designs, implements, and maintains a KM framework that captures, organizes, and makes business policies, procedures, job aids, FAQs, and best practices are centrally available, well-maintained, and consistently adopted.
Partners with IT and vendor teams to integrate KM systems with chatbots, member self-service portals, and employee tools, ensuring a seamless experience across channels.
Establishes governance for KM content lifecycle (creation, approval, versioning, archiving) and drives adoption across departments.
Defines and tracks KM KPIs (usage, adoption, accuracy, and impact on member/employee efficiency).
Business Analysis & Requirements Governance
Contributes to the business requirements lifecycle, establishing enterprise standards for elicitation, documentation, traceability, and sign-off.
Oversees requirements for assigned projects, ensuring alignment with enterprise goals, business owner needs, and agile project management frameworks.
Serves as the enterprise liaison between business stakeholders, IT, and vendors, ensuring requirements translate into effective solutions.
Governs and maintains Tech CU's repository of business requirements, UAT artifacts, and process documentation.
User Acceptance Testing (UAT) Oversight
Participates in defining Tech CU's UAT governance framework and measure its effectiveness, including test planning, script creation, execution oversight, defect triage, and sign-off.
Owns the UAT for assigned projects.
Process Optimization & Continuous Improvement
Applies methodologies such as Lean, Six Sigma, and value stream mapping to identify inefficiencies, streamline workflows, and improve member and employee experiences.
Program-manages company-wide process improvement opportunities and related efforts.
Supports business units in defining process KPIs, measuring outcomes, and embedding continuous improvement practices into daily operations.
Work Schedule
Full-time; typically, 40+ hours/week
Flexible within core business hours, Pacific Time, M-F
Occasional extended early morning or late evening hours, and weekends, typically with advance notice
Workplace Essentials
Supports Tech CU's
Mission and Vision
and consistently demonstrates
Tech CU's Values (Accelerate, Collaborate, Innovate and Cultivate).
Meets with manager on a regular basis to discuss goal alignment, performance metrics, and development plans.
Complies with Tech CU policies and procedures.
Upholds employee Code of Conduct and Business Ethics and ensures confidentiality of the workplace.
Complies with requirements imposed by federal, state and local agencies.
Adheres to internal control and security measures designed to ensure regulatory compliance and mitigate losses and errors.
Qualifications
Education: B.S. Degree in Business, Project Management, MIS, Computer Science, or related area (or equivalent experience).
Experience:
8+ years in business analysis, knowledge management, or process improvement roles.
5+ years designing and implementing knowledge management frameworks or platforms.
5+ years leading requirements management and UAT governance across complex projects.
3+ years applying process improvement methodologies, such as Lean, Six Sigma, DMAIC (Define, Measure, Analyze, Improve, Control), and value stream mapping.
Familiarity with financial institution operations and systems is strongly preferred.
Knowledge/Skills/Abilities:
Advanced expertise in knowledge management frameworks and content governance models.
Strong business analysis and process modeling skills; able to translate complex needs into actionable solutions.
Advanced facilitation, communication, and presentation skills across all organizational levels.
Strong proficiency with Business Analysis (BA) and UAT tools (JIRA, Confluence, ALM, SharePoint, KM platforms).
Solid familiarity with change management methodologies, such as ADKAR (Awareness, Desire, Knowledge, Action, Reinforcement) and Kotter, to drive adoption.
Strong analytical skills to measure process impact and knowledge usage.
Comfortable managing vendors, platforms, and external consultants.
Strong knowledge of SDLC (Software Development Life Cycle) and agile practices to align process and knowledge requirements with development cycles.
Strong analytical skills to quantify process impacts and measure knowledge usage.
Solid ability to coach and mentor colleagues on process improvement and knowledge management best practices.
Licensing/Certifications:
Lean Six Sigma certification (Green or Black Belt preferred).
Knowledge Management or Process Excellence certifications (e.g., APQC, AIIM) a plus.
CBAP, PMI-PBA, or ISTQB certification a plus.
Travel: May be required to periodically attend offsite training, meetings or events, typically with advance notice.
Typical Working Conditions: Office environment with interaction with a variety of internal and external parties. May work remotely as determined by business need and individual performance.
Equipment Used: Routinely uses standard office equipment, including computer, phone, copier and other devices.
Physical Requirements:
Typical office environment with frequent sitting, walking and standing.
Ability to sit ~85% of the day.
Ability to keyboard and read computer screen for ~65% of the time during which one is seated.
Ability to work 40 hours per week with some weeks requiring extra hours, including weekends and evenings, to complete projects (if required).
EQUAL EMPLOYMENT OPPORTUNITY
Technology Credit Union is an Equal Opportunity Employer. All qualified employees and applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, age, disability, veteran status or any other legally protected basis. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Pay and Benefits
Position Grade: 108
Salary Range: minimum-$132,000, midpoint-$160,000, maximum-$188,000
Work Location: The salary range listed is based on working in San Jose, CA. If you work remotely, your salary will be adjusted based on your geographic location.
Typical Starting Pay: Most new hires start between the minimum and midpoint of the range (adjusted for work location if applicable), based on experience and qualifications.
Bonus Potential: Target 15% of base salary based on company and individual performance
Tech CU is a pay-for-performance organization. We benchmark base pay to the 50th percentile of our market and offer incentive-based compensation tied to individual and company goals.
Tech CU offers a comprehensive benefits package, including:
Health Coverage: Medical, dental, and vision plans
Income Protection: Life and disability insurance
Retirement: 401(k) plan with company match
Paid Holidays: 12 days annually
Paid Time Off (PTO):
Accrues at 7.08 hours per bi-weekly paycheck (approximately 23 days per year)
Increases with length of service
Voluntary Time Off (VTO):
8 hours annually for full-time employees to support charitable organizations
Additional Benefits:
Flexible Spending Accounts
Employee-paid voluntary benefits
Leaves of absence in compliance with state and federal regulations
Auto-ApplyEnergy Project Manager - HOMES/HEAR Program
Remote job
Job Overview: Energy Project Manager
**Must be located in TX preferably Austin, TX**
APTIM's Energy Transition team is looking for a motivated and experienced Start-Up Project Manager, State Energy Programs to support HOMES and HEAR programs. This role will be responsible for the launch of state energy programs across the country. The Start-Up Energy Project Manager is responsible for providing technical and administrative support to the state energy programs across the country. The primary focus of the role is development and ongoing refinement of planning, program launch activities, managing key tasks including development and implementation of policies and procedures, oversight of ensuring project deliverables are met and managing timelines with internal functional teams. Communication with other internal functional teams is a key responsibility of this position as well as coordination with external partner and client teams. This role may involve direct marketplace engagement with CBO's, trade allies, state energy offices, utilities, industry organizations and other program partners. This position will report to the Portfolio Director working directly with program teams across the nation.
Location is flexible within Texas as hybrid office/telecommute will be needed for this role.
APTIM's Energy Transition team is a recognized leader in the marketplace. Our energy experts deliver highly innovative projects and complex client solutions providing the full breadth of solutions including energy efficiency, energy management, carbon management, smart infrastructure, and distributed energy resources (DER). Our consultants proactively collaborate with clients to define and implement strategies and programs around key business drivers, with the primary focus of finding and delivering high impact outcomes that exceed expectations and meet the unique needs of our government, utility, and commercial clients.
APTIM seeks a versatile individual who thrives in a fast-paced, mission-driven environment and can effectively communicate technical details to non-technical audiences and stakeholders. In addition to being an outstanding operations leader and communicator, the successful candidate will also demonstrate excellent interpersonal and analytical skills. This role will involve direct engagement with APTIM's state and local government clients and utilities (regulated and non-regulated). You will be working with others who are passionate about clean energy, energy efficiency, and making a positive impact on the industry.
Key Responsibilities/Accountabilities:
Work as part of an energy efficiency team ensuring the planning, administration, and implementation of HOMES and HEAR programs are successfully executed
Lead and manage the project lifecycle, from initiation to closure.
Develop project plans, including scope, timeline, and resource allocation.
Manage calendars, meeting agendas, maintain detailed notes, KPI tracking and deliverables.
Define project objectives, deliverables, and success criteria.
Coordinate and collaborate with stakeholders to ensure project goals are met.
Monitor project progress and identify any risks or issues that may impact timelines or deliverables.
Implement effective project management methodologies and best practices.
Conduct regular status meetings and provide updates to stakeholders.
Manage project documentation, including requirements, specifications, and change requests.
Facilitate communication between team members and stakeholders.
Provide leadership and guidance to project team members.
Provides leadership and direction for multiple functional areas.
Identify and facilitate the resolution of program operation issues.
Prepare presentations related to the project for both internal and external team meetings.
Monitor market conditions, innovations, and trends to evolve project execution methods.
Supervises daily activities of project personnel including technical and administrative support and ensures that deliverables are produced on schedule and within budget.
Represents the company to clients and maintains client relationships.
Understands relationships between work processes and the business.
All other duties as assigned.
Ensure compliance with all APTIM quality and safety policies as well as all OSHA regulations.
Basic Qualifications:
Bachelor's degree from an accredited four-year college or university, equivalent work or industry experience.
5+ years' program/project management experience related to energy program management, implementation or administrative oversight.
Commitment to fostering a collaborative work environment within the team and the broader organization.
Ability to work independently and within a team environment.
Proficient in Microsoft Office software: Excel, Word, PowerPoint, Outlook, SharePoint, Power BI.
Experience with multiple project management systems.
Sound business ethics, including the protection of proprietary and confidential information.
Ability to apply detailed knowledge of organizational procedures to make independent decisions and serve as a credible resource for a senior management team.
Ability to work with all levels of internal staff, as well as outside clients and vendors.
Excellent problem-solving skills with ability to analyze situations, identify existing or potential problems and recommend solutions.
Strong written and oral communication skills and experience with client engagement and coordination.
Strong quantitative and analytic capabilities including report writing and spreadsheet analysis.
Must be a self-starter, organized and have an ability to manage competing priorities with tight deadlines.
Ability to identify and resolve project incentive application issues with customers and trade allies.
Tangible and documented operational management experience.
Desired/Preferred Qualifications:
3+ years' experience in the energy efficiency industry preferred.
Understanding of energy efficiency technologies and energy-saving solutions.
Knowledge of Microsoft Dynamics.
Aptim Environmental & Infrastructure, LLC is committed to accelerating the transition toward a clean and efficient energy economy, building a sustainable future for our communities and natural world, and creating a more inclusive and equitable environment that celebrates the diversity of our communities. We specialize in environmental, resilience, and sustainability and energy solutions, as well as technical and data solutions, program management, and critical infrastructure. For every challenge our clients face, there is an opportunity for APTIM to innovate a fit-for-purpose solution that will raise your organization or community to a new standard of excellence.
What you can expect from APTIM:
Work that is worthy of your time and talent
Respect and flexibility to live a full life at work and at home
Dogged determination to deliver for our clients and communities
A voice in making our company better
Investment into your personal and professional development
As of the date of this posting, a good faith estimate of the current pay range for this position is $120K - $130K per year. Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM.
Employee Benefits
APTIM is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace ************************************
Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and 10+ carriers to find the right benefits that work for them in their location.
Life insurance
Short-term and long-term disability insurance
Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law)
401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here:
APTIM 2025 401(k) Plan Features (makeityoursource.com)
APTIM - Helpful Documents
Watch our video:
About APTIM - In Pursuit of Better
#LI-TQ1 #LI-Remote
Associate Principal Consultant -- Business Analyst
Remote job
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale - across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 26 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!
Must have skills :
Requirements Analysis, Requirements Development, Wireframing
Job Description :
Analyze business processes/workflows to identify business objectives and requirements.
Facilitates activities and workshops to identify, analyze, and document business, product, and process requirements, including but not limited to business requirements documentation (functional, non-functional, user), use case scenarios, process flows, and UAT test scenarios/scripts.
Ensure business requirements and changes to the requirements are captured and documented throughout the Project Management Lifecycle.
Communicate requirements to various stakeholders, including but not limited to, development team members, quality assurance team members and other stakeholders as needed. Itemize and communicate assumptions, constraints, risks, and/or issues to stakeholders, as identified in the analysis process.
Communicate project task/activity milestones to Project Managers and project teams.
Prepare detailed functional specifications for development activities, including reports, interfaces, conversions, enhancements, and forms.
Participate in technical and business process issue tracking, management, and resolution. Escalates gaps or issues to Product Owner and Project Manager Leads and defines the UAT Testing strategy, activities, and timeline in conjunction with the Product Owner and project team
Demonstrates strong analytical, problem solving and multi-tasking skills. Demonstrates oral, written, and interpersonal communication skills
Demonstrates ability to express complex technical concepts in business terms
Demonstrates ability to work independently, but also perform as a team player
Demonstrates strong customer service attitude and ambition to maintain consistently high levels of customer service
Demonstrates ability to identify, develop and initiate innovations and solutions where precedents and procedures may not exist.
Demonstrates ability to work effectively on cross-functional project teams to solve problems and implement changes
Demonstrates strategic viewpoint, with a clear understanding of the goals and objectives.
Principal Business Analyst - Enterprise Automation
Remote job
Enterprise Automation at Mayo Clinic has an exciting opportunity for a Principal Business Analyst (PBA) to join the growing team. This position serves as lead in the planning and execution of overarching business analysis endeavors. Has broad understanding and vision for future with ability to influence and execute strategy. The Principal Business Analyst will demonstrate agility in working with rapidly developing project scope and plan. The PBA synthesizes and drives solutions between operations, work units, suppliers and technical area. Provides direction, coaching, training, and mentorship for team members and colleagues, as appropriate, in alignment with the project, program, or organizational structure. Responsible for the development of the business analysis approach. Takes a data-driven approach to reach decisions that support and advance business objectives. Ensures the developed solutions satisfy the stated requirements and business objectives. Develops strategic partnerships with internal and external business entities to develop a solid knowledge base of the business, including the strategic plan, deliverables, processes, and financial impacts. Leads or participates in the research and consolidation of information to identify and recommend potential business and organizational relationships and partnerships. Applies a strong knowledge base of relevant systems/applications as it relates to workflow, process, and problem resolution and recommends improvements. Researches and analyzes operational procedures and methods and recommends changes for improvement in efficiency and effectiveness. Stays current on knowledge, practices and trends in the industry that directly affect the business. May require matrix supervision and evaluation of staff from other departments and divisions, including external contractual partnerships. May have direct and indirect reports, and be in a position to employ and guide the business analysis staff in a goal-orientated manner within projects.
During the selection process you may participate in an OnDemand (pre-recorded) screening, that you may complete at your convenience. During the OnDemand screening, a question will appear on your screen. You will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by the hiring team and you will be notified of next steps.
Bachelor's and 9 years experience in business analysis, business administration, engineering, information science, health or science-related field OR Master degree and 7 years' experience in business analysis, business administration, engineering, information science, health or science-related field.
CBAP Certified Business Analysis Professional, CCBA Certification of Competency in Business Analysis, or PMI-PBA Professional in Business Analysis preferred.
Auto-ApplySr. Manager, Total Rewards and Systems
Remote job
Join ph Data, a dynamic and innovative leader in the modern data stack. We partner with major cloud data platforms like Snowflake, AWS, Azure, GCP, Fivetran, Pinecone, Glean and dbt to deliver cutting-edge services and solutions. We're committed to helping global enterprises overcome their toughest data challenges.
ph Data is a remote-first global company with employees based in the United States, Latin America and India. We celebrate the culture of each of our team members and foster a community of technological curiosity, ownership and trust. Even though we're growing extremely fast, we maintain a casual, exciting work environment. We hire top performers and allow you the autonomy to deliver results.
6x Snowflake Partner of the Year (2020, 2021, 2022, 2023, 2024, 2025)
Fivetran, dbt, Atlation, Matillion Partner of the Year
#1 Partner in Snowflake Advanced Certifications
600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, etc)
Recognized as an award-winning workplace in US, India and LATAM
The Sr. Manager of Total Rewards and Systems is a multifaceted role responsible for overseeing ph Data's total rewards (compensation and benefits) programs and HRIS/HCM systems. This role requires a strategic thinker with analytical skills and the ability to manage multiple HR functions effectively. The Director will report to the VP of People Operations and work cross functionally to support the organization's People Ops objectives.
Who You Are:
You are comfortable operating and leading in a work environment with rapid change.
You are accustomed to pivoting when organizational needs or priorities change, and you can take on unanticipated new initiatives with ease.
You work well on a team. You are collaborative, humble, full of integrity, open-minded, fun to work with and decisive.
You are a problem-solver who is great at listening, asking questions, and being curious about all sides of any given situation.
You take ownership and demonstrate a high degree of accountability.
Be able to explain both the “what” and the “why” when rolling out new programs, policies, and decisions.
Have a bias for action and be comfortable making quick decisions in response to changing conditions, but use discretion and sound judgment to pursue other opinions as needed.
Responsibilities:
Experience with designing and managing compensation strategies and salary structures that align with company goals, ensuring internal equity, market competitiveness and support for talent retention and career progression.
Manage health and welfare benefits programs, including medical, dental, vision, life insurance, and disability plans.
Management, implementation, and optimization of the Human Resource Information Systems (HRIS) and Human Capital Management (HCM) technology solutions: Lattice, Enboarder, Paycom, and Greenhouse preferred.
Lead HRIS/HCM related projects, including system implementations, upgrades, and process improvements.
Ensure that HR systems are effectively supporting the organization's HR processes, data management, and reporting needs.
Utilize a data-driven mindset to identify key People Operations metrics that drive insights and inform decision-making to support long-term growth objectives.
Lead with best practices and proven methodologies for process improvement, scalability, and automation to support long-term growth objectives.
Maintain current knowledge and understanding of regulations, laws, and industry best practices to ensure compliance with all applicable federal, state, and local laws and regulations related to personnel.
The ideal candidate will have:
A minimum of 6+ years of experience in compensation and benefits, with 2+ years of experience in a Senior Manager or equivalent role.
Bachelor's degree in Human Resources or a related field.
Hold a professional HR certification, with Certified Compensation Professional (CCP) or Certified Employee Benefits Specialist (CEBS) preferred.
Experience designing and managing salary structures and other compensation/benefit programs that are competitive and compliant with all relevant laws and regulations.
A strong track record of delivering results with HR systems, compensation, and benefits.
Experience managing HR systems, including leading implementations and integrations.
Excellent analytical, problem-solving, and decision-making skills.
Proficiency in Microsoft Excel and other data analysis tools.
Excellent written and verbal communication skills.
Strong attention to detail and organizational skills.
Ability to handle sensitive and confidential information with discretion.
Why ph Data? We Offer:
Enjoy our Remote-First Workplace and award-winning culture which prizes autonomy, creativity, and diversity
Competitive comp, generous vacation (4 weeks PTO + 10 paid holidays), excellent benefits (health/dental/vision) and matching 401k
Accelerated learning through continuous training, paid certifications & professional development allowance
Other cool perks include paid certifications, personal development allowance and office allowance.
#LI-DNI
ph Data celebrates diversity and is committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at ph Data. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at People Operations.
Auto-ApplySenior Manager, Quality Management Systems
Remote job
Since its inception over a decade ago, CRISPR Therapeutics has transformed from a research-stage company advancing programs in the field of gene editing, to a company with a diverse portfolio of product candidates across a broad range of disease areas including hemoglobinopathies, oncology, regenerative medicine, cardiovascular and rare diseases. The Nobel Prize-winning CRISPR science has revolutionized biomedical research and represents a powerful, clinically validated approach with the potential to create a new class of potentially transformative medicines. To accelerate and expand its efforts, CRISPR Therapeutics has established strategic partnerships with leading companies including Vertex Pharmaceuticals. CRISPR Therapeutics AG is headquartered in Zug, Switzerland, with its wholly-owned U.S. subsidiary, CRISPR Therapeutics, Inc., and R&D operations based in Boston, Massachusetts and San Francisco, California, and business offices in London, United Kingdom.
Position Summary
This position will be responsible for building, managing, and administering CRISPR's Quality Management System, specifically the Deviation, Change Control and CAPA processes. The candidate will administer Kivo QMS and will ensure compliance with established procedures. Enhancement of existing procedures, and creation of new best practices will be a critical component of this role.
Responsibilities
Lead the QMS Program, specifically the deviation, CAPA, & change control programs
Develop, improve, and administer the QMS Program
Act as Kivo QMS business administrator
Provide subject matter expertise to improve the QMS
Develop and improve Quality department procedures
Train new users on Kivo QMS
Ensure compliance with approved CRISPR procedures as they relate to the creation and approval of QMS records
Coordinate periodic review of QMS records
Generate metrics to ensure on-time record closure and identify corrective actions
Develop and present QMS metrics to management
Create best practices for authoring technical investigations, root cause analysis tools, and corrective and preventive actions
Meet with QMS record owners and participants to ensure proper system usage
Support internal and external audits related to the QMS
Enhance the Quality Culture by being a proactive and professional resource for the business.
Minimum Qualifications
Minimum of 10+ years' experience in related Biopharmaceutical QMS roles
Experience in Biopharmaceutical QA and/or Quality System improvement roles is preferred
BA or BS is preferred though long-time experience in QA may be acceptable
Strong organizational skills and attention to detail
Strong interpersonal skills
Computer skills and previous experience with eQMS
Ability to provide subject matter expertise regarding QMS implementation and administration
Systems Administration experience
Preferred Qualifications
MS or advanced degree
Experience with Gene Therapy / Cell Therapy products
Previous experience with Kivo QMS
Computer System validation experience
Entrepreneurial and results driven
Project Management experience
MS Office proficiency
Competencies
Collaborative - Openness, One Team
Undaunted - Fearless, Can-do attitude
Results Orientation - Delivering progress toward our mission. Sense of urgency in solving problems.
Entrepreneurial Spirit - Proactive. Ownership mindset
CRISPR Therapeutics believes in fostering a dynamic workplace that balances remote work flexibility with the benefits of in-person interactions. Our employees work at least three days on-site, creating a collaborative work environment, where we cultivate mentorship opportunities, increase cross-functional communication and offer opportunities for our employees to connect. Certain lab based and manufacturing positions are located fully on-site.
Senior Manager: Base pay range of $140,000 to $160,000+ bonus, equity and benefits
The range provided is CRISPR Therapeutics' reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as experience, training, skills, and abilities.
CRISPR Therapeutics, Inc. is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation or any characteristic protected under applicable law.
To view our Privacy Statement, please click the following link: ***********************************************
Auto-ApplyPrincipal Business Analyst - Enterprise Automation
Remote job
Enterprise Automation at Mayo Clinic has an exciting opportunity for a Principal Business Analyst (PBA) to join the growing team. This position serves as lead in the planning and execution of overarching business analysis endeavors. Has broad understanding and vision for future with ability to influence and execute strategy. The Principal Business Analyst will demonstrate agility in working with rapidly developing project scope and plan. The PBA synthesizes and drives solutions between operations, work units, suppliers and technical area. Provides direction, coaching, training, and mentorship for team members and colleagues, as appropriate, in alignment with the project, program, or organizational structure. Responsible for the development of the business analysis approach. Takes a data-driven approach to reach decisions that support and advance business objectives. Ensures the developed solutions satisfy the stated requirements and business objectives. Develops strategic partnerships with internal and external business entities to develop a solid knowledge base of the business, including the strategic plan, deliverables, processes, and financial impacts. Leads or participates in the research and consolidation of information to identify and recommend potential business and organizational relationships and partnerships. Applies a strong knowledge base of relevant systems/applications as it relates to workflow, process, and problem resolution and recommends improvements. Researches and analyzes operational procedures and methods and recommends changes for improvement in efficiency and effectiveness. Stays current on knowledge, practices and trends in the industry that directly affect the business. May require matrix supervision and evaluation of staff from other departments and divisions, including external contractual partnerships. May have direct and indirect reports, and be in a position to employ and guide the business analysis staff in a goal-orientated manner within projects.
During the selection process you may participate in an OnDemand (pre-recorded) screening, that you may complete at your convenience. During the OnDemand screening, a question will appear on your screen. You will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by the hiring team and you will be notified of next steps.
Bachelor's and 9 years experience in business analysis, business administration, engineering, information science, health or science-related field OR Master degree and 7 years' experience in business analysis, business administration, engineering, information science, health or science-related field.
CBAP Certified Business Analysis Professional, CCBA Certification of Competency in Business Analysis, or PMI-PBA Professional in Business Analysis preferred.
Auto-Apply