Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between cashiers associate and customer service retail associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a customer service retail associate has an average salary of $30,002, which is higher than the $29,328 average annual salary of a cashier associate.
The top three skills for a cashier associate include safety hazards, front end and store management. The most important skills for a customer service retail associate are POS, customer service, and customer orders.
| Cashier Associate | Customer Service Retail Associate | |
| Yearly salary | $29,328 | $30,002 |
| Hourly rate | $14.10 | $14.42 |
| Growth rate | -10% | - |
| Number of jobs | 431,772 | 580,336 |
| Job satisfaction | 4 | - |
| Most common degree | High School Diploma, 39% | High School Diploma, 33% |
| Average age | 34 | 41 |
| Years of experience | - | - |
A cashier associate is responsible for greeting customers and processing their purchases, ensuring speed and accuracy. There are also instances when a cashier associate must offer special promotions or products, replace goods when there are defects, and obtain necessary codes when the product fails to register. Although a cashier associate handles the cash register and cash flow most of the time, they can also have tasks related to maintaining the sales floor's cleanliness. Furthermore, should there be any urgent issues, it is crucial to immediately reach out to a manager or supervisor.
A customer service retail associate is responsible for providing the highest customer service for the store's customers by responding to their inquiries and concerns and recommending them goods and services that would fit their needs. Customer service retail associates support the marketing campaigns and promotional strategies of the store by offering and demonstrating products to the customers, as well as arranging stock displays, and monitoring the adequacy of inventories. They also escalate high-level complaints to management for immediate resolution and assist with product replacement and issuing refunds as needed.
Cashiers associate and customer service retail associates have different pay scales, as shown below.
| Cashier Associate | Customer Service Retail Associate | |
| Average salary | $29,328 | $30,002 |
| Salary range | Between $24,000 And $35,000 | Between $23,000 And $37,000 |
| Highest paying City | - | Bellevue, WA |
| Highest paying state | - | Washington |
| Best paying company | - | Tractor Supply |
| Best paying industry | - | Finance |
There are a few differences between a cashier associate and a customer service retail associate in terms of educational background:
| Cashier Associate | Customer Service Retail Associate | |
| Most common degree | High School Diploma, 39% | High School Diploma, 33% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between cashiers associate' and customer service retail associates' demographics:
| Cashier Associate | Customer Service Retail Associate | |
| Average age | 34 | 41 |
| Gender ratio | Male, 30.7% Female, 69.3% | Male, 33.3% Female, 66.7% |
| Race ratio | Black or African American, 10.1% Unknown, 5.2% Hispanic or Latino, 20.3% Asian, 7.6% White, 55.9% American Indian and Alaska Native, 0.9% | Black or African American, 9.8% Unknown, 5.0% Hispanic or Latino, 21.7% Asian, 6.5% White, 56.3% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 5% | 7% |