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The differences between center specialists and client service specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a center specialist and a client service specialist. Additionally, a client service specialist has an average salary of $40,043, which is higher than the $33,648 average annual salary of a center specialist.
The top three skills for a center specialist include patients, customer service and necessary paperwork. The most important skills for a client service specialist are client service, excellent interpersonal, and client facing.
| Center Specialist | Client Service Specialist | |
| Yearly salary | $33,648 | $40,043 |
| Hourly rate | $16.18 | $19.25 |
| Growth rate | -4% | -4% |
| Number of jobs | 226,751 | 225,591 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 47% | Bachelor's Degree, 61% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
A call center specialist is an individual who interacts with customers over the phone to ensure smooth transactions and answer customer queries. Call center specialists provide customer service through the phone and handle complaints under the company's guidance and with professionalism and courtesy. They must verify the information for incoming orders and enter them into the database with accuracy. Call center specialists should maintain the call center database and must regularly update the contact log. They must also report malfunctioning equipment and software to their supervisors.
A client service specialist is an individual who fulfills tasks that are related to delivering a product or service to clients. Client service specialists are required to assist project managers in establishing parameters and requirements of a project or work with a particular client. They help in the development of training manuals and materials that are needed by the client to use the newly developed product. Client service specialists must also set up and create archives for client records.
Center specialists and client service specialists have different pay scales, as shown below.
| Center Specialist | Client Service Specialist | |
| Average salary | $33,648 | $40,043 |
| Salary range | Between $24,000 And $46,000 | Between $26,000 And $61,000 |
| Highest paying City | Boston, MA | New York, NY |
| Highest paying state | New Hampshire | New York |
| Best paying company | BP America Inc | Moody's |
| Best paying industry | Finance | Finance |
There are a few differences between a center specialist and a client service specialist in terms of educational background:
| Center Specialist | Client Service Specialist | |
| Most common degree | Bachelor's Degree, 47% | Bachelor's Degree, 61% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between center specialists' and client service specialists' demographics:
| Center Specialist | Client Service Specialist | |
| Average age | 40 | 40 |
| Gender ratio | Male, 46.4% Female, 53.6% | Male, 29.5% Female, 70.5% |
| Race ratio | Black or African American, 11.4% Unknown, 5.2% Hispanic or Latino, 20.0% Asian, 7.1% White, 55.5% American Indian and Alaska Native, 0.7% | Black or African American, 11.2% Unknown, 5.5% Hispanic or Latino, 19.9% Asian, 7.0% White, 55.6% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |