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The differences between center specialists and order entry specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a center specialist, becoming an order entry specialist takes usually requires 1-2 years. Additionally, an order entry specialist has an average salary of $34,625, which is higher than the $33,648 average annual salary of a center specialist.
The top three skills for a center specialist include patients, customer service and necessary paperwork. The most important skills for an order entry specialist are data entry, customer service, and purchase orders.
| Center Specialist | Order Entry Specialist | |
| Yearly salary | $33,648 | $34,625 |
| Hourly rate | $16.18 | $16.65 |
| Growth rate | -4% | - |
| Number of jobs | 226,751 | 65,085 |
| Job satisfaction | - | 2 |
| Most common degree | Bachelor's Degree, 47% | Bachelor's Degree, 35% |
| Average age | 40 | 43 |
| Years of experience | 12 | 2 |
A call center specialist is an individual who interacts with customers over the phone to ensure smooth transactions and answer customer queries. Call center specialists provide customer service through the phone and handle complaints under the company's guidance and with professionalism and courtesy. They must verify the information for incoming orders and enter them into the database with accuracy. Call center specialists should maintain the call center database and must regularly update the contact log. They must also report malfunctioning equipment and software to their supervisors.
An order entry specialist is an individual who performs high-volume data entry to deliver precise and timely work orders to the production staff. Order entry specialists must provide customers with worldwide logistics services through the domestic and international movement of their goods. They provide outstanding customer service by maintaining pricing, stock transfer, and backorder reports from manufacturers to dealers. Order entry specialists must also resolve complaints and handle troubleshooting issues more accurately and professionally while handling multiple tasks effectively.
Center specialists and order entry specialists have different pay scales, as shown below.
| Center Specialist | Order Entry Specialist | |
| Average salary | $33,648 | $34,625 |
| Salary range | Between $24,000 And $46,000 | Between $28,000 And $42,000 |
| Highest paying City | Boston, MA | Las Vegas, NV |
| Highest paying state | New Hampshire | New Hampshire |
| Best paying company | BP America Inc | Zynex Medical |
| Best paying industry | Finance | Technology |
There are a few differences between a center specialist and an order entry specialist in terms of educational background:
| Center Specialist | Order Entry Specialist | |
| Most common degree | Bachelor's Degree, 47% | Bachelor's Degree, 35% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between center specialists' and order entry specialists' demographics:
| Center Specialist | Order Entry Specialist | |
| Average age | 40 | 43 |
| Gender ratio | Male, 46.4% Female, 53.6% | Male, 21.0% Female, 79.0% |
| Race ratio | Black or African American, 11.4% Unknown, 5.2% Hispanic or Latino, 20.0% Asian, 7.1% White, 55.5% American Indian and Alaska Native, 0.7% | Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 7% | 6% |