Central supply supervisor vs contact center supervisor

The differences between central supply supervisors and contact center supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a central supply supervisor and a contact center supervisor. Additionally, a central supply supervisor has an average salary of $72,283, which is higher than the $42,217 average annual salary of a contact center supervisor.

The top three skills for a central supply supervisor include healthcare, surgical instruments and infection control. The most important skills for a contact center supervisor are patients, corrective action, and direct reports.

Central supply supervisor vs contact center supervisor overview

	Central Supply Supervisor	Contact Center Supervisor
Yearly salary	$72,283	$42,217
Hourly rate	$34.75	$20.30
Growth rate	-6%	-
Number of jobs	34,302	76,165
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 39%	Bachelor's Degree, 43%
Average age	47	47
Years of experience	6	6

Central supply supervisor vs contact center supervisor salary

Central supply supervisors and contact center supervisors have different pay scales, as shown below.

	Central Supply Supervisor	Contact Center Supervisor
Average salary	$72,283	$42,217
Salary range	Between $48,000 And $108,000	Between $24,000 And $73,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between central supply supervisor and contact center supervisor education

There are a few differences between a central supply supervisor and a contact center supervisor in terms of educational background:

	Central Supply Supervisor	Contact Center Supervisor
Most common degree	Bachelor's Degree, 39%	Bachelor's Degree, 43%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Central supply supervisor vs contact center supervisor demographics

Here are the differences between central supply supervisors' and contact center supervisors' demographics:

	Central Supply Supervisor	Contact Center Supervisor
Average age	47	47
Gender ratio	Male, 49.3% Female, 50.7%	Male, 58.8% Female, 41.2%
Race ratio	Black or African American, 10.1% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.3% American Indian and Alaska Native, 0.6%	Black or African American, 10.8% Unknown, 4.7% Hispanic or Latino, 18.8% Asian, 5.3% White, 59.7% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between central supply supervisor and contact center supervisor duties and responsibilities

Central supply supervisor example responsibilities.

Analyze budget reports to establish FTE's for the fiscal year.
Improve accuracy of payroll journal entries by developing and implementing a payroll reconciliation tool.
Practice due diligence methods on proprietary software in accordance to the requirements of the IRS, state and local governments.

Contact center supervisor example responsibilities.

Lead the development and implementation of an automate shipping and billing system for the division using an MVS database.
Lead comprehensive training for each new volunteer or court-mandate worker regarding OSHA regulations and warehouse procedure.
Implement ITIL processes which dramatically improve MTTR/MTRS.
Assist with quality control reports and SQL data extractions.
Provide UNIX and NT server maintenance for multiple financial institutions.
Provide administrative support to contact center manager, training director and QA analyst.

Central supply supervisor vs contact center supervisor skills

Common central supply supervisor skills

Healthcare, 40%
Surgical Instruments, 11%
Infection Control, 8%
AAMI, 6%
Disciplinary Actions, 6%
Sterilizers, 5%

Common contact center supervisor skills

Patients, 15%
Corrective Action, 9%
Direct Reports, 6%
Direct Supervision, 5%
Emergency Situations, 4%
Patient Care, 4%

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Central Supply Supervisor
Central Supply Supervisor vs Contact Center Supervisor

Updated January 8, 2025

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