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Check out supervisor vs contact center supervisor

The differences between check out supervisors and contact center supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a check out supervisor and a contact center supervisor. Additionally, a contact center supervisor has an average salary of $42,217, which is higher than the $39,163 average annual salary of a check out supervisor.

The top three skills for a check out supervisor include customer service, service desk and front end operations. The most important skills for a contact center supervisor are patients, corrective action, and direct reports.

Check out supervisor vs contact center supervisor overview

Check Out SupervisorContact Center Supervisor
Yearly salary$39,163$42,217
Hourly rate$18.83$20.30
Growth rate--
Number of jobs19,05476,165
Job satisfaction--
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 43%
Average age4747
Years of experience66

Check out supervisor vs contact center supervisor salary

Check out supervisors and contact center supervisors have different pay scales, as shown below.

Check Out SupervisorContact Center Supervisor
Average salary$39,163$42,217
Salary rangeBetween $21,000 And $72,000Between $24,000 And $73,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between check out supervisor and contact center supervisor education

There are a few differences between a check out supervisor and a contact center supervisor in terms of educational background:

Check Out SupervisorContact Center Supervisor
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 43%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Check out supervisor vs contact center supervisor demographics

Here are the differences between check out supervisors' and contact center supervisors' demographics:

Check Out SupervisorContact Center Supervisor
Average age4747
Gender ratioMale, 29.8% Female, 70.2%Male, 58.8% Female, 41.2%
Race ratioBlack or African American, 10.2% Unknown, 4.9% Hispanic or Latino, 17.9% Asian, 6.1% White, 60.3% American Indian and Alaska Native, 0.7%Black or African American, 10.8% Unknown, 4.7% Hispanic or Latino, 18.8% Asian, 5.3% White, 59.7% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between check out supervisor and contact center supervisor duties and responsibilities

Check out supervisor example responsibilities.

  • Manage the frontend as well as the tire, photo, caf, member service and tobacco areas.
  • Prioritize, delegate and accomplish multiple projects, as well as the ability to troubleshoot and resolve common problems.
  • Change orders, supervising cashiers and members services, assisting in jewelry and members services.
  • Maintain reports on damage or defective merchandise Caf - prepare and serve food to members as they shop.
  • Provide jewelry and store credit card assistance/sales.
  • Administer human resources including talent evaluation, hiring/coaching/training, payroll & controllable expense budget.
    • Show more

Contact center supervisor example responsibilities.

  • Lead the development and implementation of an automate shipping and billing system for the division using an MVS database.
  • Lead comprehensive training for each new volunteer or court-mandate worker regarding OSHA regulations and warehouse procedure.
  • Implement ITIL processes which dramatically improve MTTR/MTRS.
  • Assist with quality control reports and SQL data extractions.
  • Provide UNIX and NT server maintenance for multiple financial institutions.
  • Provide administrative support to contact center manager, training director and QA analyst.
    • Show more

Check out supervisor vs contact center supervisor skills

Common check out supervisor skills
  • Customer Service, 41%
  • Service Desk, 10%
  • Front End Operations, 7%
  • Customer Complaints, 5%
  • Sales Floor, 3%
  • Cash Drawers, 3%
Common contact center supervisor skills
  • Patients, 15%
  • Corrective Action, 9%
  • Direct Reports, 6%
  • Direct Supervision, 5%
  • Emergency Situations, 4%
  • Patient Care, 4%

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Updated January 8, 2025

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