Center Operations Director
Chief operating officer job in Eastpointe, MI
We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
Patient Experience: Enhance the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction.
Slot Utilization: Optimize the utilization of available appointment slots to maximize patient access and operational efficiency.
Slots Quality: Ensure the quality of appointment slots, maintaining a balance between availability and the needs of patients
Available and Accessible: Ensure that the team is readily available and accessible to all patients, reducing wait times and barriers to care.
Disenrollment: Monitor and manage patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care.
Orphan Patients: Identify and manage orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care.
Center Culture (Engagement): Cultivate a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement.
Center Workforce Planning: Develop and execute effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands.
Onboarding of Line Staff: Oversee the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team.
Teammate Retention (Turnover): Implement strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth.
Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience.
Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals.
Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures
Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations
Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects
Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives
Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
Spoken and written fluency in English
This position requires use and exercise of independent judgment
EDUCATION AND EXPERIENCE CRITERIA:
BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required
A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required
A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required
PAY RANGE:
$88,510 - $126,442 Salary
EMPLOYEE BENEFITS
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We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
Chief Clinical Officer
Chief operating officer job in Detroit, MI
We are seeking a Chief Clinical Officer to join our team!
will cover DMC and Taylor Campuses**
Responsibilities
Responsible for directing and facilitating the activities of nursing and clinical services. Assumes an active leadership role in the hospital's decision making structure and process. Ensuring and facilitates competence of the clinical staff, appropriate staffing for patient care, and clinical program development. Develops hospital-wide systems, policies and procedures designed to meet the patient care need. Has overall responsibility and accountability for the development of staffing plans and development and implementation of departmental budgets. Responsible for planning for the appropriate utilization of resources, maintaining or improving the work environment, and monitoring and improving the quality and appropriateness of care. Assures appropriate staff for the acuity of the patients. Works closely with Physicians to address patient care needs and enhance patient care systems. Promotes the facility through active involvement and participation in external and internal activities concerning health care services.
Required Skills:
Bachelor of Science Degree in Nursing required.
Master's Degree in Health Administration, Nursing or related field required.
Five (5) years experience in a Nursing Management position supervising the delivery of patient care required.
Current, valid, and active license to practice as a Registered Nurse in the state of employment required.
Current BLS and ACLS certifications from a Vibra-approved vendor required.
Valid driver's license may be required where work is provided in multiple sites.
Additional Qualifications/Skills:
Previous experience in LTAC preferred.
Ability to project a professional image.
Knowledge of regulatory standards and compliance requirements.
Strong organizational, prioritizing and analytical skills.
Ability to make independent decisions when circumstances warrant.
Working knowledge of computer and software applications used in job functions.
Freedom from illegal use of and effects of use of drugs and alcohol in the workplace.
Qualifications
At Vibra Healthcare, employees are our priority. We are passionate about patient care and consider it a privilege to be able to provide services to patients and their family members. Below is a brief summary of our benefits.
• Medical PPO high and low deductible plans / HSA options as well as HMO options in some markets
• FREE prescription plans
• Dental and Vision coverage
• Life insurance
• Disability Benefits
• Employee Assistance Plan
• Flex Spending plans, 401K matching
• Additional Critical Illness, Accident, and Hospital plans
• Company discounts for mobile phone service, electronics, cell phones, clothing, etc
• Pet Insurance
• Group legal - provides legal assistance with personal legal matters
• Tuition and continuing education reimbursement
• Work life balance
At Vibra Healthcare, our patients are family. Healthcare is constantly evolving, our growing organization is devoted to ensuring that each person in our care feels safe. Our world-class team of driven, passionate healthcare professionals are always focused on service excellence and providing top quality care at the bedside. Our culture fosters engagement, diversity and advocacy. Our goal is to empower our employees and support them in their professional growth while leading them on a path to success within our organization.
Director of Operations
Chief operating officer job in Troy, MI
365 Retail Markets is the most trusted global provider of unattended retail technology, delivering conveniently smart self-service solutions since 2008. The company's all-in-one platform powers retail spaces across food service, global retail, and hospitality with a comprehensive suite of frictionless smart stores, micro markets, vending, catering, and dining point-of-sale options. These technologies can be found worldwide in corporate offices, manufacturing and distribution facilities, educational campuses, hotels, and beyond.
As a nine-time honoree on the Inc. 5000 list of fastest-growing companies in the United States, and with a continually expanding global presence, 365 Retail Markets is committed to growth, innovation, and providing superior, integrated technology that meets the evolving needs of its customers and consumers.
365 Retail Markets is seeking a purchasing-focused operations leader to join our team in Troy, MI. In this role, you'll apply your expertise in purchasing, production planning, and inventory management to drive efficiency and impact across the organization.
As the Director Operations, you'll lead a local team overseeing assembly, logistics, sourcing, warehousing, and hardware operations. You'll also drive purchasing and inventory management across all 365 Retail Markets U.S. locations, including San Antonio, TX, and Mesa, AZ.
The ideal candidate is a hands-on, collaborative leader with deep expertise in purchasing, process improvement, and operational execution who thrives on optimizing workflows, fostering cross-functional teamwork, and driving results. This role also supports company-wide initiatives, including new product launches and M&A integration.
Responsibilities
Lead and develop teams across purchasing, logistics, assembly, and hardware operations to ensure on-time, high-quality, and cost-effective delivery.
Standardize and optimize purchasing processes across all 365 Retail Markets sites to improve efficiency, consistency, and cost control.
Develop and implement key performance indicators (KPIs) across Safety, Quality, Delivery, and Cost.
Oversee supplier relationships, contract negotiations, and vendor performance to improve performance through use of industry best practices and supplier assessment.
Manage purchasing and inventory levels across multiple locations, balancing cost reduction with production and customer needs.
Drive continuous improvement initiatives across operations to enhance productivity, quality, and efficiency.
Collaborate cross-functionally to align material planning and purchasing strategies.
Provide hands-on leadership support to meet daily, weekly, and monthly production goals.
Mentor and develop a high-performing team to promote accountability and growth.
Support new product launches, M&A integration, and other strategic initiatives related to sourcing and supply chain optimization.
Share best practices across sites to promote operational excellence and scalability.
Requirements
7+ years of progressive experience in operations, purchasing, or supply chain leadership, with a proven record of driving process improvements and cost savings.
Demonstrated success leading purchasing and procurement functions, including vendor selection, contract negotiation, and supplier performance management.
Experience standardizing purchasing processes and implementing procurement best practices across multiple locations or business units.
Experience leading organizations of 15+ individuals across multiple operational functions, including purchasing, logistics, and production teams.
Strong understanding of inventory management, sourcing strategy, and demand planning to balance cost efficiency with operational needs.
Proven ability to deliver measurable improvements in cost, quality, and delivery performance.
Skilled in ERP systems and familiar with data-driven purchasing and inventory analytics.
Strong leadership, communication, and collaboration skills, with the ability to influence and gain buy-in from stakeholders across departments.
Knowledge of Lean principles and experience driving continuous improvement in purchasing and operational workflows.
Experience with end-to-end distribution, logistics, and fulfillment processes.
Exposure to B2B, software, or point-of-sale technologies preferred.
Vice President Operations
Chief operating officer job in Perrysburg, OH
Vice President of Operations - Cutting Edge Countertops
📍
Perrysburg, OH / Bryan, OH / Delaware, OH / Wixom, MI / Noblesville, IN / Indianapolis, IN
Multi-site manufacturing & Field Services | Strategic leadership | Operational excellence
Cutting Edge Countertops-an industry-leading, multi-location countertop fabricator-is seeking a dynamic Vice President of Operations to join our executive leadership team in Perrysburg, Ohio. This is a rare opportunity to influence strategy, elevate performance across multiple facilities, and lead teams with a strong focus on customer care, accountability, trust, and action-oriented leadership.
Why Join Us?
At CEC, we believe in:
Caring deeply for our customers and employees
Acting with urgency and a bias for action
Building trust and engagement across all teams
Owning results with accountability and transparency
We take pride in crafting and installing precision-quality products while fostering a culture where employees feel supported, empowered, and inspired.
What You'll Lead
As VP of Operations, you will:
Direct multi-site operations to ensure high-quality production, installation excellence, and on-time delivery
Drive continuous improvement using Synchronous Flow, aka Theory of Constraints, as a business control methodology.
Collaborate with Sales and Customer Service to elevate the end-to-end customer experience
Lead overall operations including manufacturing & production, maintenance, safety, and job site services.
Promote a culture grounded in safety, customer care, engagement, and operational discipline
Deliver transparent reporting, KPI management, and strategic direction as part of the executive team
What You Bring
10+ years progressive experience in manufacturing operations, including 5+ years in a senior leadership role overseeing multi-site teams
Bachelor's degree in business administration, Operations Management, Engineering or other related field. MBA preferred.
Strong background in throughput improvement, quality performance, and cost management
Experience with ERP systems and emerging technologies (Automation experience is a plus)
Exceptional leadership skills with the ability to ask questions to learn quickly, build trust, motivate teams, and drive accountability in a personable, transparent way
Expertise in Theory of Constraints, Lean, Six Sigma, or other similar methodologies
Demonstrated experience in process improvement
Strategic mindset paired with hands-on operational execution
Benefits & Compensation
We offer a competitive salary, performance incentives, comprehensive health benefits, retirement plan, and significant opportunities for professional growth.
About Cutting Edge Countertops
Serving OH, IN, and MI, Cutting Edge Countertops is a premier fabricator of high-quality countertop surfaces utilizing CNC technology and artisan craft for residential and commercial applications. We are committed to operational excellence, innovation, and delivering an exceptional customer experience that embodies a culture of respect, humility, and continuous improvement.
Vice President, Global Customer Service Operations
Chief operating officer job in Detroit, MI
Help empower our global customers to connect to culture through their passions.
Why you'll love this role
The VP, Global Customer Service Operations will be responsible for leading the customer service operational team that serves the North America, EMEA, and APAC markets. This leader will play a strategic and operational leadership role responsible for the people development and delivery of global customer service via multiple channels, and own the strategic development of the day-to-day operational customer service requirements with the goal of delivering key service outcomes for all customer segments. The role will work cross-functionally & collaborate with other company executives from all departments, integrating their different objectives to meet overarching goals for the company. This person will also be a member of the StockX Extended Leadership Team.
What you'll do
In this position, you will run a world-class customer service team. First and foremost, this is a people leader role which enables local teams to be successful. In addition to being a brilliant people leader and communicator, the ideal candidate will bring a passion for customer service, keen analytical skills, a tech-centric mindset and a willingness to lead by example. The scope includes both in-house teams in locations across the world as well as strategic outsourced partners. Other responsibilities include:
Strategically and tactically lead and develop the Global CS team to enhance performance in 3 key areas: Employee, Customer, and Efficiencies/Cost.
Deliver world-class results across multiple locations from both in-house teams and outsourced partners.
Enabling teams to be successful by being committed to coaching and development, encouraging and recognizing others, and facilitating brilliant outcomes; all designed to create a world-class engaged team.
Drive performance management and People Experience initiatives, including goal setting, performance reviews, succession planning, compliance, and top performer retention.
Create, improve and drive a culture and processes which achieve business goals and objectives.
Work effectively with all stakeholders, both internal and external to CS, to negotiate and influence customer improvements.
Embrace AI and Technology to improve customer experience, teammate experiences, and efficiencies.
Responsible for growing the team as the business grows and thinking outside of headcount for smarter ways to deliver an outstanding, digital first, customer service experience as we scale up.
A critical member of the Global Customer Service team, collaborating with global colleagues to deliver better together and leveraging CS support teams primarily located in the US.
Collaborate with CS support teams and executive leadership in setting and driving organizational vision, operational strategy, and hiring/talent needs in CS operations.
Drive sales through service with a focus on increasing conversion and customer retention.
Leverage customer insights and root cause analytics to identify needed improvements and gain cross-functional buy-in to deliver results.
Be the ‘Voice of the Customer' within CS and across the company, providing regular updates and insights into operational performance to senior leadership.
Identify potential operational risks, develop contingency plans, and ensure the company's CS operations are resilient against disruptions as well as ensuring full regulatory compliance and legal requirements.
Meet tight budgets through controlling resources and utilizing assets to achieve qualitative and quantitative targets.
Take an all-hands-on deck approach during our busy seasons, including back to school (July-Sept) and holiday (Nov - Jan).
Continually develop improvements and embed successful change projects.
Drive quality and consistency.
Coach and lead the team to win.
About you
10+ years leading Customer Service operations with preferred e-commerce experience.
5+ years of global leadership experience, focused in North America, EMEA and APAC.
Customer and Employee Centric leadership and experience with proven results.
Strong background in multi-channel Contact Center / BPO operations. Proven experience in scaled leadership roles.
Strategic and organizational skills with a clear understanding of the wider issues impacting the relevant markets.
Proven Management experience at a senior, strategic level role.
Established track record of exceeding targets, KPIs, SLAs.
Exceptional Coach that demonstrates the ability to develop, motivate, and communicate with others at all levels.
Influential relationship skills at all levels and able to use these relationships to deliver service improvements.
Excellent interpersonal skills, including written and verbal communication, and the ability to build trust and consensus amongst a team.
Must be a proactive team player with high energy to adapt and succeed in a fast-paced, changing environment.
Creative, analytical, and strategic thinker that leverages data to tell the story and drive actions to improve.
Evidence of outstanding leadership skills and portray an ability to inspire and motivate others, guiding them in a unified direction and taking accountability for the group's actions.
Pursuant to the various pay transparency laws/acts, the pay range is $225,000 to $250,000 annually
, plus opportunities for benefits (e.g., medical, dental), equity and discretionary bonuses
. Compensation is dependent on geography and may vary.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
About StockX
StockX is proud to be a Detroit-based technology leader focused on the large and growing online market for sneakers, apparel, accessories, electronics, collectibles, trading cards, and more. StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. This approach affords access and market visibility powered by real-time data that empowers buyers and sellers to determine and transact based on market value. The StockX platform features hundreds of brands across verticals including Jordan Brand, adidas, Nike, Supreme, BAPE, Off-White, Louis Vuitton, Gucci; collectibles from brands including LEGO, KAWS, Bearbrick, and Pop Mart; and electronics from industry-leading manufacturers Sony, Microsoft, Meta, and Apple. Launched in 2016, StockX employs 1,000 people across offices and verification centers around the world. Learn more at ***************
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time.
StockX may utilize AI to rank job applicant submissions against the position requirements to assist in determining candidate alignment.
Auto-Apply10288 President
Chief operating officer job in Sterling Heights, MI
Position Overview: Our 50 employees company located in the Midwest is seeking an experienced President with a strong background in electronics manufacturing and Government Contracting. The ideal candidate will have a bachelor's degree in electrical engineering (BSEE) and an MBA, with a track record of successful leadership in the industry. This leader will drive the company's strategic vision and operational excellence while fostering a high-performance culture.
culture.
Key Responsibilities:
Develop and execute the company's strategic plan to achieve growth targets and enhance profitability within the government supply sector.
Oversee all aspects of operations, including manufacturing, quality assurance, and compliance with government regulations.
Build and maintain relationships with government agencies and prime contractors to identify contracting opportunities and secure new business.
Lead financial planning, budgeting, and reporting efforts to ensure sustainable growth and operational efficiency.
Foster a culture of innovation, teamwork, and accountability throughout the organization.
Ensure alignment with industry standards and maintain compliance with all federal regulations related to government contracts.
Represent the company at industry events, conferences, and government meetings to enhance visibility and establish strategic partnerships.
Requirements:
Bachelors Degree in Electrical Engineering (BSEE)
Masters Degree in Business Administration (MBA)
Experience leading Small Businesses (100 people or less)
Experience within the Department of Defense Contracting
Must be experienced with Electronics Manufacturing, Sensors preferred.
If you have these skills and are looking to accept the role and responsibilities of the President position, I would welcome you to call me at ************ or email me at [email protected]
Goodwill SEMI President and CEO
Chief operating officer job in Adrian, MI
Are you a visionary leader driven by impact and innovation? Goodwill Industries of Southeastern Michigan is seeking a dynamic President & CEO to champion our mission of empowering individuals through the power of work. As the head of this independent nonprofit, you'll guide a passionate team, foster community partnerships, and shape strategic growth across retail, workforce development and social enterprise. This is more than a leadership role - it's a chance to build a legacy of inclusion, opportunity, and lasting change in the heart of Michigan.
About Goodwill Industries of Southeastern Michigan
Goodwill Industries of Southeastern Michigan (GSEMI) is a 501(c)(3) not-for-profit organization and an autonomous member of Goodwill Industries International based in Adrian, Michigan. The organization's vision is that "people prosper through the efforts of Goodwill and the community" and our focus is to help people overcome barriers to improve their lives. While GSEMI's primary focus is to help people improve their lives through the power of work, it also focuses on the importance of community inclusion for those facing barriers. Our mission statement is that: "Goodwill provides exceptional opportunities to people facing barriers."
Our programs and business are funded through the collection, processing and sale of donated clothing and household goods along with the support of several partner organizations that we work very closely with. Over our history, we have maintained a close working relationship with the Community Mental Health organizations and continuously look to expand our relationship with them and our other community partners, Michigan Rehabilitation Services, Michigan Works and the Intermediate School Districts. Since 1976, Goodwill's services have been certified by CARF - the Commission on Accreditation of Rehabilitation Facilities. Goodwill Industries is run by a 13 member Board of Directors under the direction of a President/CEO, and a staff of more than 250 employees.
Additional information about GSEMI and our programs can be found on our website: *********************
Position Summary
The President & Chief Executive Officer (CEO) is the chief executive officer of Goodwill Industries of Southeastern Michigan and is responsible for the overall strategic, operational, financial, and cultural leadership of the organization. The CEO provides direction and oversight for retail operations, workforce development programs, employment services, and administrative functions, ensuring that the mission of helping individuals overcome barriers to employment is achieved.
The CEO serves as the primary representative of the organization to the community, donors, partners, and Goodwill Industries International, fostering collaboration and building support for the organization's programs and initiatives.
Qualifications - The ideal candidate for this position should have:
Bachelor's degree in business administration, nonprofit management, social work, or related field required. Master's degree preferred.
Minimum of 10 years of progressive leadership experience, with at least 5 years in an executive role.
Demonstrated experience in nonprofit management, workforce development, retail/social enterprise, or related mission-driven sector.
Proven track record of strategic planning, financial oversight, and staff leadership.
View full job description attached.
EEO Statement
Goodwill Industries of Southeastern Michigan provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes action to ensure that applicants are treated fairly during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.
Must pass a pre-employment background check including drug screen.
Chief Operating Officer (COO)
Chief operating officer job in Toledo, OH
General Function The Chief Operating Officer (COO) is responsible for driving operational excellence across the organization and overseeing daily operations. Working closely with the CEO, CFO, and executive team, the COO leads organizational growth, strengthens operational systems, and ensures high-quality, efficient day-to-day operations. This role provides strategic direction, improves operational and administrative processes, and fosters strong communication and collaboration to enhance overall organizational performance.
Position Overview
We are seeking an experienced, dynamic executive leader with strong strategic vision to guide key organizational functions, drive operational excellence, and ensure regulatory compliance. This role partners closely with the CEO, operates within the CEO's established guidelines, and assumes delegated responsibilities in their absence. In addition, this leader will develop and align departmental strategies and plans to advance the organization's mission. The position is essential to fostering organizational growth, enhancing performance, and strengthening our culture.
Key Responsibilities
Work closely with the CEO on organizational priorities, strategic initiatives, and operational oversight; act on behalf of the CEO when designated and within the guidelines established by the CEO.
Serve as the Corporate Compliance Officer and ensure adherence to HIPAA, HRSA, FTCA, PCMH, and TJC accreditation standards.
Act as an independent auditor to ensure compliance with all regulatory and accreditation expectations and outcomes across all operations.
Provide leadership and oversight for multiple departments, including IT and Quality.
Oversee strategic IT planning to ensure systems meet organizational, funding, and regulatory requirements.
Partner with executive leadership to ensure efficient clinic operations and improve patient access, productivity, and overall performance.
Lead projects aimed at reducing inefficiencies and identifying opportunities for organizational growth.
Oversee new program development and build strategic community partnerships, including defining scope, deliverables, and contracts.
Collaborate with senior leadership to build high-performing, effective departments aligned with organizational strategy.
Drive operational and financial outcomes by monitoring service lines, investments, and integration efforts in coordination with the CEO, CFO, and leadership team.
Develop methodologies for measuring outcomes and oversee ongoing performance monitoring and evaluation.
Provide timely and accurate operational reports to the CEO.
Shape organizational strategy and lead the development and implementation of growth initiatives and process improvements.
Work with the Executive Management Team (EMT) on budgeting, forecasting, and resource allocation.
Partner with EMT to implement operational processes, reporting systems, and policies supporting growth, compliance, and efficiency.
Promote a growth-oriented, positive, and encouraging work environment while keeping employees and management engaged and accountable to company policies, procedures, and guidelines.
Drive a positive, high-performance workplace by inspiring and developing talent across the organization, fostering alignment with the company's mission and long-term vision.
Qualifications
Bachelor's degree required in business or related field
Master's degree preferred.
Minimum 5 years of executive level operational experience required in a multi-site healthcare system.
FQHC experience highly preferred.
IT strategy and management experience preferred.
Experience in Quality programs or in the implementation and management of accreditation or regulatory programs
Knowledgeable of managed care contracts and MCOs with negotiation ability
Ability to manage multiple projects concurrently in a fast-paced changing environment
Highly experienced in a strategic planning, budget development and contract execution
Demonstrate a high level of problem-solving skills, with the ability to make critical decisions supported by substantial analysis and critical data-based decision making.
Ability to provide a high level of personal direction, leadership, and coaching to management and staff with the ability to effectively manage conflict and inspire high standards of performance.
Exceptional executive presence, business acumen and presentation skills
Demonstrated healthcare leadership experience and business expertise, including working knowledge of Value-Based Care (VBC) models and operational requirements.
Proven ability to manage projects and organizational initiatives from inception through completion
Join us in shaping the future of community health by ensuring efficient, compliant, and innovative organizational operations.
Who We Are
Neighborhood Health Association (NHA) is Northwest Ohio's largest community health center system. Since 1969, we've grown to 13+ clinics offering medical, dental, pediatric, women's, senior, and homeless care-plus a full-service pharmacy and lab. We focus on prevention and helping people take charge of their health.
Our Mission
We provide high-quality care, educate and empower our patients, fight health care inequities, and support everyone in managing their health-no matter their ability to pay.
Join Our Team!
NHA is a drug-free workplace and an Equal Opportunity Employer.
Chief Operating Officer
Chief operating officer job in Center Line, MI
The Chief Operating Officer (COO) provides strategic leadership and operational oversight to ensure efficient, high quality, and compliant delivery of clinical services across all MyCare sites. The COO is responsible for all clinical and IT operations and is responsible for maintaining operational productivity, and process improvement initiatives. As a key member of the senior leadership team, the COO drives system wide efficiency, consistency, and accountability across locations while enhancing internal processes, organizational infrastructure, and regulatory compliance to support MyCare's growth and mission of delivering accessible, patient-centered healthcare.
SPECIFIC DUTIES AND JOB FUCTIONS:
Leadership and Oversight
* Serves as an active member of MyCare's senior management team alongside the CEO, CFO, Chief Medical Officer (CMO) and Chief Dental Officer (CDO), and Chief HR Officer (CHRO);
* Provides leadership and direction to Practice Managers, and other mid-level managers, to ensure standardized, efficient, and high-quality operations across all locations;
* Oversees and evaluates site-level performance related to patient access, provider productivity, and operational efficiency, ensuring consistent adherence to organizational goals;
* Ensures clinic staffing models align with patient demand, provider schedules, and facility capacity to optimize productivity and access;
Operational & Clinical Management
* Oversees all daily clinical operations, ensuring smooth patient flow, effective resource allocation, and adherence to performance standards;
* Develops, implements, and monitors workflows and key performance indicators (KPIs) to maximize clinic efficiency, provider productivity, and patient satisfaction;
* Ensures all sites operate in compliance with HRSA, OSHA, HIPAA and other applicable federal and state regulations;
* Actively participates in the development and administration of written policies on all operations. In collaboration with the leadership team, responsible for developing, maintaining, and updating operational and clinical policies in written and electronic format and ensuring that all staff are informed of policies.
* Collaborates with the Chief Medical Officer to facilitate regular meetings with clinicians. Routinely shares clinical and operational data while fostering a common drive for excellent quality and service.
* Works cooperatively with the CMO, CDO, and Director of Quality and Compliance to ensure Quality Assurance (QA), Quality Improvement (QI), and Risk Management plans are implemented and followed;
Financial & Strategic Management
* Collaborates with senior leadership and site managers on annual budget development, makes recommendations, and ensures adherence to budgetary goals;
* Monitors site-level financial performance and operational efficiency to support fiscal responsibility and sustainability;
* Establishes clinical and business performance indicators in conjunction with CEO and leadership team, tracks progress routinely and holds staff accountable for successful completion of indicators.
* Present monthly, quarterly, and annual data and dashboard measures related to production and utilization to the leadership team, Board of Directors, Practice Managers, and Clinicians.
* Participates in strategic planning to support MyCare's growth, including facility expansion, new program implementation, and infrastructure improvements;
* Oversees facility management and IT operations, including ongoing maintenance, capital improvements, and renovations;
Governance and Communication
* Attends MyCare Board meetings and actively participates in Board committees such as Quality and Compliance, and others as assigned;
* Providers regular operational updates and performance reports to the CEO and Board;
* Promotes effective communication across departments and sites, fostering a culture of teamwork, accountability and excellence;
Staff Development
* Provides mentorship, training, and professional development for Practice Managers and other supervised staff;
* Works with staff to ensure completion of employee performance evaluations as well as necessary disciplinary actions in accordance with MyCare policies;
* Conducts regular staff meetings and in-services;
* Promotes a culture of continuous improvement, employee engagement, and service excellence;
Additional Duties
* Performs all other duties and responsibilities as assigned by the CEO.
KNOWLEDGE, SKILLS AND ABILITIES:
* Proven ability to analyze, design, and modify processes to improve clinic efficiency and productivity across multiple sites;
* Strong leadership and interpersonal skills with the ability to motivate and manage teams;
* Excellent communication and negotiation skills; able to represent the organization in high-level meetings with stakeholders, partners, and regulatory bodies;
* Comprehensive understanding of HRSA requirements, PCMH standards, and community health center operations, preferred;
* Proficiency in electronic health records (EHR) systems, and Micorsoft Office Suite;
* Knowledge of organizational policies, regulations, and procedures related to clinical operations and compliance;
* Skilled in identifying problems, analyzing root causes, and implementing sustainable solutions;
* Ability to remain calm, organized, and effective in fast-paced or emergency situations;
QUALIFICATIONS:
* Bachelor of Science degree from an accredited university preferred. Graduate degree in business or health-related field desired.
* Minimum of five (5) years of progressive leadership experience in healthcare operations, preferably within an FQHC or community health setting;
* Knowledge and experience in healthcare finance, quality improvement, and operational performance management;
* Demonstrated initiative, sound judgement, discretion, and decision-making skills;
* Ability to prioritize multiple complex projects, work independently and maintain confidentiality;
* Commitment to the mission and values of MyCare.
* CPR Certification offered; not required
BENEFITS:
* After 90 Days of Employment, benefits may vary based on employment status
* Student loan forgiveness programs (based on position and available federal programs)
* 11 Paid Holidays Annually (1 floating)
* Up to 160 hours of annual PTO (based on start date)
* Affordable premiums for medical, dental, and vision insurance coverage for individuals and families
* No cost life insurance coverage (additional coverage optional for a fee)
* Long term disability insurance
* 401K and Roth 401k retirement plans with discretionary employer match
* Flexible Spending Account (FSA)
* Short term disability insurance (optional for a fee)
* Employee Assistance Program (EAP)
MyCare Health Center is an Equal Opportunity Employer. Applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristics protected by applicable law.
Chief Operating Officer (COO) - Home Care Growth & Operations
Chief operating officer job in Bloomfield Hills, MI
About the Role
Sigma Home Care is ready to scale - and we're looking for the operator who can make it happen.
This isn't a "keep the lights on" role. It's for someone who can run day-to-day operations
and
build the systems, teams, and referral pipelines that take us 10x and beyond.
If you've scaled a home care or Medicaid-funded agency before, you know the playbook. If you've grown another people-driven, compliance-heavy service business, your skills will transfer here.
Either way - this is more than operations. It's about building something that changes lives while tapping into one of the fastest-growing industries in the country.
What You'll Be Doing
Oversee daily operations (billing, payroll, compliance, caregiver management).
Build and lead a team that's accountable, scalable, and motivated.
Increase referrals and hours through strong partnerships and systems.
Create and execute growth plans with clear KPIs.
Spot problems early, fix them fast, and prevent them from happening again.
What We're Looking For
Proven operator - you've scaled a home care, staffing, or healthcare services company.
Growth mindset - you know how to drive referrals, hours, or revenue at scale.
Systems builder - SOPs, dashboards, accountability processes are second nature.
People leader - you can hire, train, and lead a team with empathy and accountability.
Medicaid experience (preferred) - familiarity with waiver programs, compliance, HIPAA.
What You'll Get
💰 Competitive base + uncapped profit sharing
🙌 The support you need to grow, not just survive
❤️ Impact that actually changes lives
How to Apply (Read Carefully)
We don't want "Easy Apply" clicks. We want to see how you think.
Step 1: Record a 3-5 minute video answering:
Why do you want this role, and what makes you uniquely qualified?
Share a time you grew a company's hours, clients, or revenue - what was your approach?
What's one process you fixed that had a big impact?
(Bonus)
Do you have Medicaid or waiver program experience?
Step 2: Submit Your Application Here: 👉***********************************
Only applications submitted through the form will be reviewed.
Chief Operating Officer
Chief operating officer job in Ann Arbor, MI
Job Description
We are seeking a dynamic, organized, and deeply likeable Integrator/COO to partner with our Visionary CEO in scaling a fast-growing Ann Arbor real estate investment and hospitality company. Our 5-year target is bold: invest $30M into Ann Arbor hospitality through creative value-add, grow the internal team from 3 to 12 employees, and build the systems, structure, and culture needed to become the region's premier experiential STR and boutique-hospitality operator.
This role is ideal for a leader with High B, High C, and High D Culture Index traits-a strong communicator, structured executor, decisive operator, and emotionally intelligent team builder. The Integrator will turn the company vision into reality through systemization, operational excellence, talent recruitment, and KPI-driven execution across acquisitions, renovations, design, and property performance.
If you excel at turning ideas into action, aligning teams, driving accountability, and leading with strong values, this is your chance to help build something extraordinary.
Compensation:
$110,000 - $160,000 yearly
Responsibilities:
Execute the company's 5-year vision: Break the long-term plan into annual, quarterly, and weekly objectives with clear priorities.
Build the team: Recruit, onboard, manage, and develop talent as the company grows from 3 to 12+ employees.
Implement systems & SOPs: Create workflows, playbooks, and operational procedures across all areas: acquisitions, underwriting, construction, renovations, design, property onboarding, maintenance, and guest operations.
Establish KPI dashboards: Track occupancy, ADR/RevPAR, project timelines, budget adherence, contractor performance, acquisition pipeline, and operational efficiency.
Manage daily operations: Coordinate construction schedules, ensure design execution, drive onboarding of new properties, and maintain high-quality property standards.
Run EOS: Lead L10 meetings, maintain accountability charts, align departments, and ensure consistent communication between the Visionary and the team.
Oversee acquisitions: Support underwriting, due diligence, CapEx planning, and investment analysis.
Optimize hospitality operations: Maintain a consistent, high-quality guest experience across all properties through strong processes, vendor management, and quality control.
Drive culture: Lead with integrity, foster a strong values-based culture, and act as a stabilizing force within the organization.
Continuous improvement: Identify bottlenecks, propose innovative solutions, and elevate operational quality company-wide.
Qualifications:
Proven success in a COO, Integrator, Director of Operations, or Operations Leadership role-preferably in real estate, hospitality, construction, or a fast-growth business-driven environment.
Demonstrated ability to scale a company, grow staff, or build organizational structure from the ground up.
Strong alignment with High B (communication), High C (process-focused), High D (driven leader) Culture Index traits.
Excellent project management-comfortable managing multiple renovations, acquisitions, and operational deadlines simultaneously.
Strong financial acumen: budgeting, forecasting, KPIs, underwriting, and feasibility analysis.
Experience building SOPs, systems, and scalable processes.
Talent for hiring, developing, and leading teams.
Tech-forward and comfortable with dashboards, KPIs, and project management tools.
Likeable, trustworthy, emotionally intelligent leader with strong values and high standards.
Passion for hospitality, short-term rentals, design, and creating memorable guest experiences.
About Company
The Arbor Collection is an experiential hospitality and real estate investment company based in Ann Arbor, Michigan, dedicated to designing the most unforgettable short-term rental experiences in Ann Arbor. We combine bold themed design, thoughtful renovations, luxury amenities, and warm hospitality across our growing portfolio. Our vision is to build a values-driven, innovative, and world-class brand in Ann Arbor hospitality while expanding our team and operational excellence.
Learn more at: TheArborCollectionStays.com
CEO
Chief operating officer job in Detroit, MI
Chief Executive Officer (Confidential Search)
Public SaaS Company | ~100 Employees
We are conducting a confidential search for a CEO to lead a publicly traded, cloud-based software company at a key growth inflection point.
The CEO will own full P&L responsibility and lead the transition to a scalable, recurring-revenue SaaS model, working closely with the Board to drive growth, execution, and shareholder value.
Key Focus Areas
Accelerate SaaS and ARR growth
Scale partner- and channel-led revenue
Improve operating leverage and profitability
Lead executive team and investor relations
Ideal Background
CEO, President, COO or CRO experience in SaaS or vertical software
Proven success scaling recurring revenue businesses
Public company or board-governed experience preferred
Compensation
Competitive base, performance bonus, and meaningful equity.
Location: Midwest Preferred
Confidential search. Company details shared with qualified candidates.
For immediate consideration please send your resume to Jackie Neva, Neva Recruiting. Email jackie@nevarecruiting.com Ref # 7442
For more jobs visit our website: www.nevarecruiting.com
Apply here or on our website: www.nevarecruiting.com
Neva Recruiting - Preferred Software Industry Recruiters© for 25+ years.
Chief Operations Officer
Chief operating officer job in Clinton, MI
Chief Operations OfficerJob Description
Job Title: Chief Operating Officer (COO) Employment Type: Full-Time, Executive Leadership
Inspire. Empower. Lead. Evolve. BELIEVE. At Veterinary United, we're more than a group of veterinary practices - we're a family. With 25+ thriving hospitals across Michigan (and growing), we're on a mission to reimagine veterinary care through a people-first culture, client-centric medicine, and operational excellence. Now, we're looking for a purpose-driven Chief Operating Officer (COO) to lead the charge into our next era of impact and innovation.
Why This Role Matters:
As COO, you'll be the strategic and operational right hand to our CEO and executive team - leading day-to-day operations, enhancing systems, and ensuring that our culture and values show up at every level of the organization. Your leadership will be essential in empowering our hospital teams, refining efficiencies, and scaling growth with heart, strategy, and sustainability.
Key Responsibilities:
Drive operational strategy across 25+ hospitals and growing service lines (boarding, daycare, training).
Lead and mentor a high-performing operations team; develop KPIs, workflows, and accountability systems that reflect our values.
Partner closely with the CEO, CMO, CFO, and recruiting to align organizational goals with scalable infrastructure.
Support site leaders and regional teams in delivering exceptional care and consistent team experience.
Manage expansion initiatives, new hospital integrations, and organizational change with clarity and consistency.
Cultivate cross-functional collaboration across clinical, HR, finance, and marketing teams.
You're a Great Fit If You:
Have 10+ years of senior leadership experience in multi-site operations - ideally in veterinary, healthcare, or service industries.
Are a systems-thinker who thrives in fast-growth environments and believes culture is a strategy.
Are values-driven with a servant leadership mindset - focused on people, process, and purpose.
Bring exceptional communication, emotional intelligence, and decision-making to every table you sit at.
Want to lead with impact, compassion, and bold vision in a company that
believes
in its people.
What We Offer:
Executive-level compensation and performance bonus
Medical, dental, vision, and 401(k) with match
Generous PTO and continuing education support
Collaborative leadership culture with direct access to founders
The opportunity to make a lasting impact on a rapidly growing, family-owned organization
Join Us. Build with Us. Believe with Us.
At Veterinary United, your leadership will help shape the future of veterinary care - one empowered team, one supported hospital, one inspired mission at a time.
Auto-ApplyPresident and CEO of Goodwill Industries of Southeastern Michigan
Chief operating officer job in Adrian, MI
Under the general direction of the Board of Directors with broad latitude for independent action within the framework of the general policies, procedures, and philosophy of Goodwill Industries of Southeastern Michigan,(GSEMI) the President is responsible for providing strategic leadership to the organization. This position actively directs and manages the daily operations of GSEMI in a financially responsible manner and works with the Board and key leadership team members to establish long term goals, strategic plans and operational directives to promote the mission and expand the resources available to the organization.
Essential Functions
Strategic Planning
Develops Strategic short and long term goals to carry out the Mission and Vision of GSEMI
Identify future challenges and create future opportunities that further the Mission of GSEMI.
Coordinates the Annual Strategic Plan review with the Board and Senior Staff
Plans and directs the organization's programs, revenue, and senior management toward the attainment of its Strategic Plan goals.
Adopt strategic changes as needed to meet and exceed organizational goals.
Budgeting
Review the planning process and documentation for the preparation of the Annual Plan
Coordinate/oversee the preparation of the annual plan with the VP Finance and its presentation to the Board of Directors
Coordinate the utilization of the approved operating initiatives with the annual budget and capital expenditure plan
Oversees the administration of the annual budget.
Operations
Manage and oversee, directly or through staff, the day to day activities and affairs of the organization
Act as a non-voting member and advisor to the Board of Directors
Communicates with Board of Directors to assure that they are knowledgeable of key operations and significant events in order to provide sound oversight to the Organization.
Oversees the development and implementation of operational policies.
Maintain applicable safety standards, rules and regulations with the organization.
Mission
Works with the WFD team to develop the services designed to meet the current community workforce needs.
Organizes and participates in community relations as well as special and on-going fund raising activities.
Guides the organization ethically, effectively, and efficiently in adhering to the mission.
Represents Goodwill in the communities we serve and participates in local, state and national groups.
Administrative
Oversees compliance with CARF, insurance, legal, regulatory and risk management requirements
Counsel and advise staff to ensure the forward progress of the individual and the organization as a whole
Represents GSEMI with Goodwill Industries International (GII).
Represents GSEMI in the Goodwill Association of Michigan (GAM)
Anticipate opportunities and challenges, evaluate data and, using good judgment, adapt to unexpected changes.
Use technology to improve efficiencies resulting in improved delivery of service and meet/exceed both internal and external expectations.
Independently anticipate and identify problems, analyze possible solutions and execute an appropriate solution resulting in an effective delivery of results.
Promote and demonstrate cooperation and teamwork, actively participating as part of the senior management team.
Uphold the values of GSEMI: Outcome Driven, Stakeholder Focused, Accountability, Financial Stability and Strategic Visioning.
Follow all state and federal laws and regulations, including but not limited to those related to recipient rights and confidentiality.
Carry out such additional duties as assigned by the Board of Directors.
Education and/or Experience
Bachelor's degree in business, human services or related field required; Master's preferred in business or behavioral sciences.
Five years administrative experience with a not-for-profit of comparable size, structure and mission is preferred.
Experience in Rehabilitation or related field is helpful.
Knowledge or experience in working with people with disabilities.
Experience in fund development and grant writing preferred.
Preference will be given to current students or graduates of Goodwill Industries International Executive Development Program.
Knowledge, Skills and Abilities
The incumbent must have strong:
Written and verbal communication skills.
Computer and Microsoft applications skills.
Problem resolution skills.
Interpersonal skills.
Organizational and planning skills.
Analytical and business skills.
Customer service skills.
In addition they must be able to:
Work independently.
Delegate and follow through and have knowledge of agency operations.
Work evenings and weekends when circumstances require.
And have a valid driver's license, acceptable driving record and able to drive to other store locations.
Physical Demands and Work Environment
Must be able to bend, stretch, reach and lift up to 20 pounds, walking or standing to a significant degree, involves sitting most of the time in an office environment infrequently exposed to extreme temperature, noise, fumes, dust, etc. Medium to high stress can be expected.
Vice President of Operations
Chief operating officer job in Auburn Hills, MI
The Vice President of Operations is a key member of the senior leadership team and serves as the second-in-command to the EVP of Operations. This role is responsible for leading and optimizing end-to-end warehouse and delivery operations, driving operational excellence across the organization, and embedding Lean principles into the culture. The VP will partner closely with the Supply Chain team to ensure efficiency, scalability, and continuous improvement throughout all operational areas.
Job Responsibilities:
Leadership & Strategy
Serve as the strategic and operational right hand to the EVP of Operations, driving alignment between company goals and operational execution.
Lead and supervise all functions within the Operations department, including Warehouse Operations, Delivery Operations, and Process Optimization.
Develop, communicate, and execute operational strategies that support scalability, profitability, and customer satisfaction.
Act as a visible leader across warehouse, delivery, and customer experience teams, fostering accountability, consistency, and a culture of operational discipline.
Build a leadership pipeline by coaching and developing high-performing managers and supervisors across all operational functions.
Oversee the implementation of company Standard Operating Procedures (SOPs) throughout the entire operations lifecycle, ensuring compliance, consistency, and excellence in execution.
Furniture-Specific Operational Excellence
Ensure the safe, efficient, and accurate handling of high-value, large-scale furniture products across warehouse and delivery operations.
Oversee storage optimization, packaging integrity, staging, and loading processes to minimize product damage and maximize throughput.
Lead initiatives to improve white-glove delivery execution and in-home service standards, ensuring the brand's reputation for quality and care is consistently upheld.
Partner with merchandising, sales, and customer service to ensure flawless coordination of order fulfillment, returns, and customer satisfaction.
Continuously refine space planning and inventory flow strategies to meet the unique needs of bulky product logistics and seasonal furniture demand.
Operations Management
Monitor and drive performance across warehouse and delivery operations through KPIs, dashboards, and on-site leadership.
Implement Lean and Six Sigma principles to eliminate waste, increase throughput, and improve service levels.
Collaborate cross-functionally with IT, HR, Finance, and Supply Chain to align systems, resources, and people processes with operational needs.
Manage labor utilization, fleet performance, and operational costs to achieve budgetary and service goals.
Ensure compliance with safety standards, DOT regulations, and company policies.
Collaboration with Supply Chain
Partner with Supply Chain leadership to develop procurement, inventory, and logistics strategies that optimize cost, service, and quality.
Support vendor and carrier relationship development to ensure timely, damage-free delivery and consistent performance.
Collaborate on demand planning, warehouse replenishment, and inventory forecasting to support business growth and promotional cycles.
Utilize analytics and technology to enhance transparency, predictive planning, and operational decision-making.
Continuous Improvement & Lean Implementation
Champion continuous improvement and Lean transformation across all operational areas.
Implement structured problem-solving, root cause analysis, and visual management practices.
Train and mentor operational leaders and associates in Lean principles, instilling a mindset of ongoing improvement and operational rigor.
Drive initiatives that enhance safety, product quality, customer experience, and overall operational efficiency.
Supervisory Responsibilities:
Directly oversees the full Operations Department, including Warehouse Operations, Delivery Operations, and Process Optimization.
Provides leadership to managers, supervisors, and support teams to ensure execution of company SOPs and attainment of departmental goals.
Establishes clear accountability, performance metrics, and succession planning for all direct and indirect reports.
Work Environment:
This job operates in the corporate setting as well as the retail store and warehouse settings.
Requirements
Qualifications needed to perform this position:
Bachelor's degree in Business, Supply Chain Management, or related field; MBA preferred.
10+ years of progressive experience in operations, with at least 5 years in a leadership role within a furniture, retail, or logistics environment.
SAP experience preferred
Proven success leading multi-site warehouse and delivery operations in a high-growth or fast-paced setting.
Strong background in Lean, Six Sigma, or continuous improvement methodologies.
Exceptional communication, leadership, and organizational skills.
High sense of urgency, hands-on leadership style, and ability to thrive in a dynamic environment.
Key Competencies
Strategic leader with a hands-on, operational mindset.
Strong process orientation with a track record of improving efficiency and effectiveness.
Data-driven decision-maker with the ability to balance cost, service, and quality.
Change agent with the ability to introduce Lean and drive cultural transformation.
Collaborative partner with excellent problem-solving and execution skills.
Travel:
This role will require travel as needed.
Physical Requirements:
Occasional standing and walking; Ability to lift-up to 100 pounds.
Frequent talking and hearing; Usage of hands and fingers.
Position Type/Expected Hours of Work:
This is a full-time position typically scheduled Monday through Friday, with occasional evening and weekend availability as required by business demands.
Business Unit Director - Concrete
Chief operating officer job in Holly, MI
Since 1963, through the relentless commitment of our talented team members working together to achieve success, Fessler & Bowman, Inc. has grown to become an Engineering News Record Top 100 Specialty Contractor and Top 20 Concrete Contractor in the U.S. Our Culture & Philosophy: Fessler & Bowman is a fast-paced and culture-focused industry leader in specialty concrete and civil earthwork. When we talk about culture at F&B, it is not just a plaque hanging in our lobby. Our values are our driving force and have allowed us to build a phenomenal team delivering best in class products to our customers. * Open & Constructive * Take Pride in Our Product * Relentless Commitment * Care About Our Customers * Team Success Summary: The Business Unit Director will lead and provide support to their designated region while working collaboratively across departments. The primary responsibility of this position is the delivery and achievement of specific KPI's such as strategy, profitability, operational effectiveness, team leadership, and business development. These responsibilities may vary based on the specific organizational structure, size of the business unit, and regional dynamics within the construction industry. The role requires a blend of leadership, strategic thinking, operational acumen, and stakeholder management skills to drive the region's success and contribute to overall company objectives. The descriptions below are representative of, but not limited to, the duties and responsibilities for this position. Five Key Roles of the Business Unit Director: * Strategic Planning and Execution: * Developing strategic plans for the region in alignment with overall company goals. * Implementing strategies to achieve business growth, profitability, and market share targets. * Overseeing the execution of strategic initiatives across projects within the region. * Financial Management: * Managing the financial performance of the region, including budgeting, forecasting, and financial reporting including JPR's. * Ensuring projects are delivered within budget and identifying opportunities for cost savings. * Monitoring financial metrics and making data-driven decisions to optimize financial outcomes. * Operational Oversight: * Providing leadership and direction to project managers and operational teams. * Monitoring project timelines, quality standards, and overall project delivery. * Implementing best practices and ensuring compliance with health, safety, and environmental regulations. * Team Leadership and Development: * Leading and motivating a diverse team of professionals across various disciplines. * Developing talent within the region through coaching, mentoring, and training initiatives. * Promoting a culture reflecting F&B core values, effective collaboration, and accountability. * Business Development and Sales: * Identifying new business opportunities and potential markets within the region. * Collaborating with business development teams to pursue and secure new contracts. * Participating in industry events, conferences, and networking activities to promote the company's services. Essential Duties & Responsibilities: * Client Relationship Management: *
Partner with the business development team to build and maintain relationships with key clients, stakeholders, and partners. * Understanding client needs and expectations to ensure customer satisfaction. * Resolving escalated issues and ensuring effective communication with clients to build successful long-term relationships. * Risk Management and Compliance: *
Identifying and mitigating risks related to projects, operations, and regulatory requirements. * Ensuring compliance with legal, contractual, and regulatory obligations. * Implementing policies and procedures to uphold ethical standards and corporate governance. * Reporting and Communication: *
Providing regular reports on the region's performance, progress, and challenges. * Communicating effectively with senior management, presenting recommendations and strategies. * Provide a clear vision to the regional team with accompanying goals for each department. * Continuous Improvement: *
Driving initiatives for process improvement, efficiency gains, and innovation. * Collaborate across regions to share lessons learned. * Evaluating performance metrics and implementing corrective actions where necessary. * Staying abreast of industry trends, technological advancements, and competitive landscapes. * Community and Stakeholder Engagement: *
Engaging with local communities, government agencies, and industry associations. * Participating in community outreach programs and corporate social responsibility initiatives. * Enhancing the company's reputation and fostering positive relationships within the region. * Other relevant tasks as assigned Education, Experience & Qualifications: * Bachelor's Degree in a related field required * 10+ years of Leadership experience, preferably within the construction industry required * Experience in project management, estimating and field supervision preferred * Previous experience in self-perform trades is preferred * Proficiency in Microsoft Suite and familiarity with Procore * High attention to detail, critical thinking, and ability to multi-task Travel: Travel may be required for visiting job sites as well as other office locations. The anticipated travel amount for this role is under 30%. Work Environment: As the Business Unit Director, you will be subject to various work environments. These environments include office and field settings. Employee must be comfortable with sitting for an extended period. Benefits: Fessler & Bowman is proud to provide eligible Team Members with the following benefits: * Medical, dental and vision insurance * 401k with company contributions * Paid Holidays and Paid Time Off Recruitment Process: The recruitment process will include a phone screen, in-person meeting, and a pre-employment background check and drug test. Fessler & Bowman is an Equal Opportunity Employer
VP of Market Operations
Chief operating officer job in Grosse Pointe, MI
The VP of Market Operations is a key member of Together Women's Health (“TWH”) management team. This position reports to the COO and is responsible for the oversight of TWH day-to-day practice clinical and nonclinical operations. The VP of Operations provides direction to the field management team of TWH and Practice Medical Directors to ensure clinical and financial practice performance, while ensuring safe and efficient patient care. This position collaborates with the COO, the VP of Strategic Operations, functional department leads and practice management to resolve operational issues, identify and develop plans to capitalize on practice growth and EBITDA opportunities, monitors and executes action plans to maintain / improve employee and patient satisfaction in alignment with TWH's mission and values. Position has practice budget and P&L accountability.
Responsibilities
Develop and execute annual operating plans and goals for Together Women's Health clinics:
o Use data to track and optimize practice performance for key operational and financial KPIs.
o Analyze current center trends impacting net promoter score “NPS”.
o Review, analyze, and address gaps in service excellence, policies, and/or procedures proactively; identify issues and implement solutions.
Fulfill operational improvements, communications, and other general management responsibilities.
o Lead the creation and implementation of standardized processes and procedures for TWH.
o Deliver organic growth at the clinic level.
Lead Regional Directors (“RD”) to develop positive work relationships with all levels of management and other departments; work collaboratively with accounting, finance, marketing, RCM, HR, and business development teams.
Develop and maintain effective relationships with physicians consistent with TWH code of conduct and compliance commandments.
Build and maintain a team of knowledgeable, skilled team members who function in compliance with TWH mission and values.
Provide leadership to RD and Practice Manager direct reports and Practice Medical Directors.
o Lead team member development processes including mentoring, coaching, training, and
modeling appropriate leadership behaviors.
o Assist direct reports in overcoming any organizational obstacles encountered.
o Develop and foster a positive, fulfilling work environment within the practices, teams, and
regions.
o Develop and ensure effective implementation of all corporate programs including but not
limited to annual manager bonus process, awards and goals, continuous improvement
initiatives, and more.
o Identify and implement staffing plans that enable all direct reports to excel in their assigned
roles in a team environment.
o Review, analyze and implement staffing plans that promote the most effective use of teammates.
Responsible for hiring, retention, performance development, performance management, team member relations, disciplinary action and termination.
Collaborate with the VP of Strategic Operations on the planning for Large Capital Projects supporting new De Novo Locations and implementation of Service Line Expansions and or new or replacement equipment installations.
Accountable for practice budget and P&L responsibilities.
Create alignment amongst the partners within the business.
Qualifications
Proficient computer skills and proficiency in Microsoft Excel, Word, Outlook and PowerPoint.
Strong focus on process and efficiency gains.
Demonstrated experience and track record of successful fiscal and operating management experience.
Ability to lead and develop a team and drive performance improvement, demonstrated by progressive increases in management responsibility.
Ability to work independently, delegate appropriately, and manage performance of others to meet set deadlines and deliverables.
Excellent written, verbal, and interpersonal communication skills with an acute ability to listen attentively and to communicate effectively throughout all levels of the organization.
Demonstrated entrepreneurial openness and ability to explore new possibilities and to approach issues differently; a visionary; intellectually agile.
Demonstrated empathy and respect for teammates and patients.
Strong critical thinking and problem-solving skills to identify issues, propose solutions, and make sound decisions in a timely manner.
Handles confidential information always using discretion and judgement.
Travel: Up to 50% US based, to practice locations, overnight travel required. Some travel is required with short notice and may require weekend, late morning, or late evening travel.
Talents you'll bring to TWH:
(Education, licenses, certifications, and experience required to fulfill the essential duties, include computer skills as required)
Bachelor's Degree preferred or 10+ years in multi-unit health care leadership equitant
2-5 years in multi-site healthcare leadership required
Clinical background in healthcare highly desired
Experience in developing leaders and working alongside a provider population
Superior patient care service and problem-solving skills.
Ability to develop strong and supportive working relationships with a wide variety of people and backgrounds.
Experience and confidence in leading a team of 100.
Exceptional written and oral presentation skills; ability to present concisely and with detail.
Strong interpersonal and communication skills; experience in communicating key data
Understanding of business functions, ability to read, interpret and take action on profit/loss data, understanding of how to create a basic business action plan to impact results.
Strong organizational skills
Compensation will be competitive and commensurate with experience and will include a base salary and performance-based bonus (dependent on experience). We offer an attractive comprehensive benefits package, including medical, dental, vision, and 401K benefits (with match).
Qualified Applicants may apply for consideration!
More About TWH:
Together Women's Health (TWH) was created to be a leading network of integrated women's healthcare providers. Our business solutions combine good medicine and a strong infrastructure to continuously improve care across Ob-Gyn and other women's health centered practices. In partnering with physician groups, TWH manages support services that foster growth for private practices and nourish their ability to provide the best total care to their patients. Recognizing a commonality among clinicians in the evolving women's health sector, where a lack of scale affects their ability to provide more robust care and diverse services, was the motivation for their connected care model. Together Women's Health was founded in 2020 as a platform for elevating private obstetrics and gynecology practices to their full potential. Our objective is to empower physicians so that they can better serve their patients. We invest heavily in building and maintaining a culture to be the employer of choice, cultivating a community of providers and resources, which in turn enriches patient experience and strengthens doctor-patient relationships. With the combined leadership of expert physicians, experienced Board of Directors, and strategic financial partner, Shore Capital Partners, TWH puts our medical affiliates at the forefront of innovation in women's health.
OUR MISSION
To improve the lives of our healthcare partners and their patients.
OUR VALUES
Trust
- We operate with integrity each day by doing the next right thing - for the patient and the business.
Respect
- It's not what you say, it's how you make them feel. We listen and always care.
Collaboration
- We are one team with a shared vision of success. No one of us is as effective as all of us.
Inspired
- We bring enthusiasm and passion to the workplace. We believe we can achieve anything.
Accountability
- We are responsive and keep our promises to our patients, our partners, and one another.
Excellence
- We are committed to exceeding expectations and advancing the patient experience in all that we do.
Compensation will be competitive and commensurate with experience and will include a base salary and performance-based bonus (dependent on experience). We offer an attractive comprehensive benefits package, including medical, dental, vision, and 401K benefits (with match).
Qualified Applicants may apply for consideration!
More About TWH:
Together Women's Health (TWH) was created to be a leading network of integrated women's healthcare providers. Our business solutions combine good medicine and a strong infrastructure to continuously improve care across Ob-Gyn and other women's health centered practices. In partnering with physician groups, TWH manages support services that foster growth for private practices and nourish their ability to provide the best total care to their patients. Recognizing a commonality among clinicians in the evolving women's health sector, where a lack of scale affects their ability to provide more robust care and diverse services, was the motivation for their connected care model. Together Women's Health was founded in 2020 as a platform for elevating private obstetrics and gynecology practices to their full potential. Our objective is to empower physicians so that they can better serve their patients. We invest heavily in building and maintaining a culture to be the employer of choice, cultivating a community of providers and resources, which in turn enriches patient experience and strengthens doctor-patient relationships. With the combined leadership of expert physicians, experienced Board of Directors, and strategic financial partner, Shore Capital Partners, TWH puts our medical affiliates at the forefront of innovation in women's health.
OUR MISSION
To improve the lives of our healthcare partners and their patients.
OUR VALUES
Trust
- We operate with integrity each day by doing the next right thing - for the patient and the business.
Respect
- It's not what you say, it's how you make them feel. We listen and always care.
Collaboration
- We are one team with a shared vision of success. No one of us is as effective as all of us.
Inspired
- We bring enthusiasm and passion to the workplace. We believe we can achieve anything.
Accountability
- We are responsive and keep our promises to our patients, our partners, and one another.
Excellence
- We are committed to exceeding expectations and advancing the patient experience in all that we do.
Auto-ApplyU.S. Private Bank - Private Banker - Vice President or Executive Director
Chief operating officer job in Birmingham, MI
JobID: 210680219 JobSchedule: Full time JobShift: Day Base Pay/Salary: Chicago,IL $170,000.00-$225,000.00; Evanston,IL $170,000.00-$225,000.00; Los Angeles,CA $170,000.00-$225,000.00; Irvine,CA $170,000.00-$225,000.00; New York,NY $170,000.00-$225,000.00; Summit,NJ $170,000.00-$225,000.00; San Francisco,CA $170,000.00-$225,000.00
We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first-class experience to clients within J.P. Morgan's U.S. Private Bank. If you have an entrepreneurial mindset and are looking to constantly challenge yourself, J.P. Morgan is the place for you. You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level.
As a Private Banker in the U.S. Private Bank, you are responsible for advising families on building, preserving and managing their wealth. You will use your knowledge of investments, financial planning, credit and banking to both advise current clients on all aspects of their balance sheet and generate new client acquisition. You will be part of a local team and supported by an institutional platform that has the resources, specialists and intellectual capital to help you advise clients on achieving their desired goals.
Job Responsibilities
* Manage and maintain relationships with clients by earning trust, thoroughly understanding client needs, providing targeted advice, developing thoughtful solutions and delivering an exceptional client experience
* Generate business results and acquire new assets, both from existing client base and new client acquisition
* Advise clients on their overall balance sheet, including asset allocation, investment management, wealth planning, credit and banking needs
* Partner with internal specialists to provide interdisciplinary expertise to clients when needed
* Connect your clients across all lines of business of J.P. Morgan Chase & Co.
* Ensure that proposed solutions fulfill clients' needs and objectives in the short, medium and long term through a holistic goals based planning approach
* Strictly adhere to all risk and control policies, regulatory guidelines and security measures
Required Qualifications, Capabilities, and Skills
* Six plus years of work experience in Private Banking or Financial Services
* Bachelor's Degree required
* Series 7, 66 and Insurance licenses required for position; unlicensed candidates considered, but required to obtain licenses within 90 days of start date
* Proven sales success and strong business acumen
* Strong community presence with an established network
* Experience or demonstrated understanding of investments, wealth planning, credit and banking concepts
* Focuses on the client experience and works tirelessly on the client's behalf
Preferred Qualifications, Capabilities, and Skills
* MBA, JD, CFA, or CFP preferred
* Proactive, takes initiative, and uses critical thinking to solve problems
* Dynamic and credible professional who communicates with clarity and has exceptional presentation skills
* Demonstrates strong organizational skills and applies a disciplined and organized approach throughout their business
* Experience with and in-depth knowledge of the equity and fixed income markets and alternative investments, including Hedge Funds, Private Equity and Real Estate
Auto-ApplyRegional Director, Southeast Operations (48568)
Chief operating officer job in Garden City, MI
Top Reasons Why You Want to Join our Operations Management Team at Global Elite Group: * Competitive Salary and benefits package * Employee engagement, professional development, and opportunities for advancement * Team collaboration * Nurturing and challenging work setting that allows you to identify and hone your strengths while growing your skill set
* Opportunities for community service projects and civic engagement
Who will you be working with:
A diverse group of ambitious professionals that aspire to be leaders in their industry.
Position Overview:
We are in search of an ambitious and proactive Aviation Security professional that will provide oversight of our Aviation Security operation covering the Southeast region of the country. You will work cohesively and cooperatively as a part of the team maintaining client satisfaction, and operational efficiency of all airport locations within the designated region. The successful candidate will be well-versed in Aviation Security principals, TSA regulations and compliance, and able to rely on experience, sound judgement, and critical thinking to plan, organize and implement goals and objectives.
Ideal candidates will have a positive outlook, experience as an effective leader, and ability to manage multiple scopes of work from a high level. Members of our operations management team are highly motivated, detail oriented, organized, able to multitask and meet strict deadlines.
Essential Functions (include but not limited to): Under the direction and leadership of the Vice President of Operations and Senior Vice President of Operations, this position has the overall responsibility to ensure that all station operations are performed in a consistent manner with the agreed procedures and protocol in accordance with company, TSA, airport, and client standards. The Regional Director directs, plans, organizes, and coordinates with our ATL, FLL, MCO, MIA and TPA Airport Managers and fellow Regional Directors.
Responsibilities:
* Effectively represent the company and successfully interoperate with Airport Authority, TSA, CBP Airport Police etc., as appropriate.
* Meet with the client and stakeholders to ensure quality services, identify trends, and assure compliance with contractual requirements
* Effectively monitor and guide subordinate Airport Managers
* Directly manage and support station staffing/recruitment efforts in conjunction with our recruitment department
* Actively support business development in the region
* Actively support all station startups in the region
* Travel throughout the region and to management meetings nationwide as required
* Implement and support effective recruitment, staffing/scheduling, training, and performance evaluations
* Perform station/airport audits in conjunction with our training, compliance, and quality assurance departments
* Ensure all security functions are performed in accordance with TSA (Transportation Security Administration) regulations and corporate policies
* Ensure cost effective measures across all regional airport operations
* Ensure that Safeguarding is in place for all company equipment and vehicles.
* Understanding of P&L Financial Dashboard, and station economic state.
* Attend Broward Consortiums, MDAD Security, and GOAA Consortium meeting.
* Prepare for and attend monthly client performance meetings
Successful candidates will be:
* Able to build effective relationships - Establish and maintain strong, enduring, and effective relationships within the company and with our clients, employees, teammates, and the airport/aviation community
* Able to shape the future - Envision a future state aligned to the client's needs and company objectives, set the direction, and execute a plan with the changes necessary to make it happen
* Able to deliver results - Consistently meet expectations and deliver value to our clients
* Able to energize the team - Create a positive, engaging work environment where people can develop and excel, and foster a diverse and inclusive culture that builds trust and aligns with our company values
* Able to model personal excellence, integrity, and accountability - As a role model demonstrate commitments to personal excellence and setting high standards for ethical behavior and integrity. Ability to model a culture of excellence and a well-trained, energized, and successful team.
* Able to support a culture where everyone matters, and everyone belongs
* Able to delight clients with quality services and superior experiences
* A proactive thinker with an outgoing personality who is comfortable speaking in front of groups and interacting with company colleagues and employees.
* Able to multitask, build client relationship, employee relationship, and mentor leadership to produce the future leader of the organization
Global provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Qualifications
Minimum Requirements:
* U.S. citizen, U. S. national or permanent resident
* Bi-lingual (Spanish) strongly preferred
* Valid state issued driver's license with clean driving record
* At least five (5) years relevant experience in a major installation or business
* Reside within commuting distance of our Southeast Airports
* Bachelor's degree from an accredited institution and/or 5-7 yrs experience in aviation security
* Knowledge of 1542/1546 as well as ACISP
* Knowledge of Xray ETD a plus
* Within the past five (5) years, must have successful experience managing a major security or screening operation
* Working knowledge of the aviation security industry to successfully implement compliant and quality aviation security operations.
* AAAE Airport Certified Employee (ACE) or Certified Member (CM) Security Certification required within six months of hire.
* Current certification at time of hire is preferable
* Ability to successfully pass background checks and drug tests as necessary
* Available to work various hours as necessary, weekends and holidays depending on the region's needs.
* Willing and able to participate in a drug test (either pre-employment or random) with negative results
* Must be willing to pass a 10-year verifiable background check (employment, education, criminal and personal references)
* Must be able to obtain and maintain SIDA badge with Customs seal as distributed by local airport authority and US Customs and Border Patrol
* Must be able to pass any initial and recurrent training classes as administered by the company, and/or local airport authority
Managing Director - Local Government and NFP
Chief operating officer job in Ann Arbor, MI
JOB SUMMARYAs an Audit Managing Director, you will hold a pivotal leadership role responsible for driving the strategic direction of our audit practice. Your extensive experience in audit and assurance, combined with exceptional leadership skills, will shape the firm's commitment to delivering exceptional client service, maintaining the highest standards of quality, and fostering the growth of our audit professionals.
Practice Leadership
Provide visionary leadership for the governmental audit practice, setting long-term goals, strategies, and objectives to position the firm as a leader in audit and assurance services
Collaborate with other Managing Directors to shape the firm's overall strategic direction and growth initiatives
Client Relationship Management
Cultivate and maintain high-level client relationships, acting as a trusted advisor to clients in strategic audit and business matters
Offer expert insights and recommendations to clients for optimizing financial processes, controls, and reporting
Technical Excellence and Industry Influence
Maintain an in-depth understanding of evolving accounting standards, regulatory changes, and industry trends, and apply this knowledge to audit engagements
Represent the firm at industry events, seminars, and conferences, contributing to its thought leadership and industry influence
Team Development and Mentorship
Foster a culture of excellence, innovation, and continuous learning within the audit practice
Provide strategic mentorship and coaching to audit managing directors, managers, seniors, and staff members to cultivate leadership and technical skills
Quality Control and Assurance
Oversee the quality and integrity of audit documentation, reports, and conclusions, ensuring strict adherence to the highest professional standards
Develop and implement advanced methodologies to elevate the quality and effectiveness of audit engagements
Business Development and Growth
Identify and pursue strategic opportunities for expanding the firm's client base, market presence, and service offerings
Lead business development efforts, including client proposals, presentations, and networking activities
Risk Management and Compliance
Assess and manage risks associated with audit engagements, providing expert insights to mitigate potential concerns
Ensure rigorous compliance with regulatory standards, ethical guidelines, and firm policies
Thought Leadership and Innovation
Contribute to the advancement of the audit profession by publishing thought leadership articles, participating in industry panels, and driving innovation in audit methodologies
Supervisory responsibilities
Will supervise subordinate team members
Work environment
Work is conducted in a professional office environment with minimal distractions
Physical demands
Prolonged periods of sitting at a desk and performing work in front of a computer screen for long periods of time
Must be able to lift to 15 pounds at a time
Travel required
Travel may be frequent and unpredictable, depending on client's needs
Required education and experience
Bachelor's degree in accounting, finance, or a related field
10+ years of relevant experience
8+ years of relevant audit experience within a CPA firm, with progressive leadership responsibilities
Experience with government and local municipalities
Deep understanding of governmental accounting standards, regulations (GASB, Yellow Book, GAAP), and compliance requirements
CPA license is required
Responsible for completing the minimum CPE credit requirement
Specific positions may require additional industry or specialization certifications
Preferred education and experience
Advanced degree (Master's) or additional relevant certifications
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the colleague for this job. Duties, responsibilities, and activities may change at any time with or without notice.
WHO WE ARE
UHY is one of the nation's largest professional services firms providing audit, tax, consulting and advisory services to clients primarily in the dynamic middle market. We are trailblazers who bring our experience from working within numerous industries to our clients so that we can provide them with a 360-degree view of their businesses. Together with our clients, UHY works collaboratively to develop flexible, innovative solutions that meet our clients' business challenges. As an independent member of UHY International, we are proud to be a part of a top 20 international network of independent accounting and consulting firms.
WHAT WE OFFER
POSITIVE WORK ENVIRONMENT
Enjoy a collaborative and supportive work environment where teamwork is valued.
ATTRACTIVE COMPENSATION PACKAGES
Our compensation is competitive and tailored to reflect the role, qualifications, and expertise of each individual.
COMPREHENSIVE BENEFIT PACKAGE
Access comprehensive benefits including group health insurance, dental and vision coverage, 401(k) retirement plans, and generous paid time off (PTO) allowances.
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