Claims account specialist vs collections/accounts receivable

The differences between claims account specialists and collections/accounts receivables can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a claims account specialist and a collections/accounts receivable. Additionally, a collections/accounts receivable has an average salary of $38,949, which is higher than the $37,054 average annual salary of a claims account specialist.

The top three skills for a claims account specialist include customer service, medical terminology and patient accounts. The most important skills for a collections/accounts receivable are customer service, patients, and delinquent accounts.

Claims account specialist vs collections/accounts receivable overview

	Claims Account Specialist	Collections/Accounts Receivable
Yearly salary	$37,054	$38,949
Hourly rate	$17.81	$18.73
Growth rate	-8%	-8%
Number of jobs	90,491	30,523
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 40%
Average age	46	46
Years of experience	12	12

Claims account specialist vs collections/accounts receivable salary

Claims account specialists and collections/accounts receivables have different pay scales, as shown below.

	Claims Account Specialist	Collections/Accounts Receivable
Average salary	$37,054	$38,949
Salary range	Between $31,000 And $43,000	Between $30,000 And $49,000
Highest paying City	-	Boston, MA
Highest paying state	-	Connecticut
Best paying company	-	Apollo Global Management
Best paying industry	-	Finance

Differences between claims account specialist and collections/accounts receivable education

There are a few differences between a claims account specialist and a collections/accounts receivable in terms of educational background:

	Claims Account Specialist	Collections/Accounts Receivable
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 40%
Most common major	Business	Business
Most common college	-	-

Claims account specialist vs collections/accounts receivable demographics

Here are the differences between claims account specialists' and collections/accounts receivables' demographics:

	Claims Account Specialist	Collections/Accounts Receivable
Average age	46	46
Gender ratio	Male, 26.0% Female, 74.0%	Male, 25.3% Female, 74.7%
Race ratio	Black or African American, 14.6% Unknown, 4.0% Hispanic or Latino, 16.6% Asian, 3.6% White, 60.8% American Indian and Alaska Native, 0.5%	Black or African American, 12.0% Unknown, 4.1% Hispanic or Latino, 20.1% Asian, 3.8% White, 59.4% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	8%

Differences between claims account specialist and collections/accounts receivable duties and responsibilities

Claims account specialist example responsibilities.

Manage accounts for healthcare clients, review detailed patient information for payment resolution while abiding HIPPA privacy and security regulations.
Interview incoming patients, his/her relatives, or other responsible individuals to obtain identifying and biographical information with insurance and financial information
Review HMO insurance vouchers and resubmitted if necessary.
Utilize excellent communication and negotiation skills to resolve credit card delinquency favorable to company and card member.

Collections/accounts receivable example responsibilities.

Plan and conduct sensitive HUMINT collection operations with an emphasis on managing and debriefing confidential sources.
Work accounts receivable for Medicaid verification and payments.
Work remittance advice from Medicaid ensuring accuracy of payments.
Research and obtain extensive knowledge of FDCPA debt recovery laws and assist in recovering commercial debt from organizations.
Communicate effectively with patients, physicians, hospital staff, and insurance representatives to ensure accuracy in claims processing.
Review claims to determine if process correctly and if necessary, direct patients to contact insurance companies regarding additional benefit questions.

Claims account specialist vs collections/accounts receivable skills

Common claims account specialist skills

Customer Service, 28%
Medical Terminology, 13%
Patient Accounts, 9%
Medical Treatment, 7%
Process Payments, 7%
Medicaid, 7%

Common collections/accounts receivable skills

Customer Service, 21%
Patients, 6%
Delinquent Accounts, 5%
Credit Card Payments, 5%
Past Due Accounts, 5%
Customer Accounts, 5%

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Claims Account Specialist
Claims Account Specialist vs Collections/Accounts Receivable

Updated January 8, 2025

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