Claims account specialist vs debt collector

Differences between claims account specialist and debt collector duties and responsibilities

Claims account specialist example responsibilities.

• Manage accounts for healthcare clients, review detailed patient information for payment resolution while abiding HIPPA privacy and security regulations.
• Interview incoming patients, his/her relatives, or other responsible individuals to obtain identifying and biographical information with insurance and financial information
• Review HMO insurance vouchers and resubmitted if necessary.
• Utilize excellent communication and negotiation skills to resolve credit card delinquency favorable to company and card member.

Debt collector example responsibilities.

• Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
• Work with FHA, obama programs at the time.
• Educate customers on ways to get medical assistance such as Medicaid, Medicare etc.
• Prevent foreclosure by putting people on repayment plans, submitting requests for modifications, or deed in lieu.
• File Medicaid, Medicare and commercial claims consisting of PPO discounts, nurse practitioner discounts, humanitarian discounts, etc.
• Maintain security and confidentiality of company and client information, following FDCPA regulations.
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