Claims account specialist vs general claims agent

The differences between claims account specialists and general claims agents can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a claims account specialist, becoming a general claims agent takes usually requires 2-4 years. Additionally, a general claims agent has an average salary of $51,166, which is higher than the $37,054 average annual salary of a claims account specialist.

Claims account specialist vs general claims agent overview

	Claims Account Specialist	General Claims Agent
Yearly salary	$37,054	$51,166
Hourly rate	$17.81	$24.60
Growth rate	-8%	6%
Number of jobs	90,491	104,903
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 75%
Average age	46	45
Years of experience	12	4

Claims account specialist vs general claims agent salary

Claims account specialists and general claims agents have different pay scales, as shown below.

	Claims Account Specialist	General Claims Agent
Average salary	$37,054	$51,166
Salary range	Between $31,000 And $43,000	Between $31,000 And $83,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between claims account specialist and general claims agent education

There are a few differences between a claims account specialist and a general claims agent in terms of educational background:

	Claims Account Specialist	General Claims Agent
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 75%
Most common major	Business	Business
Most common college	-	Northwestern University

Claims account specialist vs general claims agent demographics

Here are the differences between claims account specialists' and general claims agents' demographics:

	Claims Account Specialist	General Claims Agent
Average age	46	45
Gender ratio	Male, 26.0% Female, 74.0%	Male, 75.0% Female, 25.0%
Race ratio	Black or African American, 14.6% Unknown, 4.0% Hispanic or Latino, 16.6% Asian, 3.6% White, 60.8% American Indian and Alaska Native, 0.5%	Black or African American, 8.4% Unknown, 4.2% Hispanic or Latino, 14.0% Asian, 5.5% White, 67.4% American Indian and Alaska Native, 0.4%
LGBT Percentage	8%	5%

Differences between claims account specialist and general claims agent duties and responsibilities

Claims account specialist example responsibilities.

Manage accounts for healthcare clients, review detailed patient information for payment resolution while abiding HIPPA privacy and security regulations.
Interview incoming patients, his/her relatives, or other responsible individuals to obtain identifying and biographical information with insurance and financial information
Review HMO insurance vouchers and resubmitted if necessary.
Utilize excellent communication and negotiation skills to resolve credit card delinquency favorable to company and card member.

General claims agent example responsibilities.

Purchase inventory, implement POS hardware/software, manage all financial and business areas, and develop new marketing strategies.
Review and grant authority on all settlements in excess of recovery specialist's authority, closure requests and arbitration referral requests.
Train and manage FOH staff and improve overall quality, organization and professionalism of restaurant and bakery.

Claims account specialist vs general claims agent skills

Common claims account specialist skills

Customer Service, 28%
Medical Terminology, 13%
Patient Accounts, 9%
Medical Treatment, 7%
Process Payments, 7%
Medicaid, 7%

Common general claims agent skills

Claims Account Specialist vs. similar jobs

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Claims Account Specialist
Claims Account Specialist vs General Claims Agent

Updated January 8, 2025

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