Claims clerk vs administrative clerk

The differences between claims clerks and administrative clerks can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a claims clerk, becoming an administrative clerk takes usually requires 1-2 years. Additionally, a claims clerk has an average salary of $32,815, which is higher than the $32,327 average annual salary of an administrative clerk.

The top three skills for a claims clerk include data entry, customer service and clerical support. The most important skills for an administrative clerk are customer service, data entry, and patients.

Claims clerk vs administrative clerk overview

	Claims Clerk	Administrative Clerk
Yearly salary	$32,815	$32,327
Hourly rate	$15.78	$15.54
Growth rate	-3%	-5%
Number of jobs	78,588	137,639
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 31%	Bachelor's Degree, 37%
Average age	44	47
Years of experience	4	2

What does a claims clerk do?

Claims clerks review the forms and documents for insurance claims to check for missing information and attachments. The data they obtain is entered into their database for safekeeping and quick retrieval. They should know the answers to their clients' questions about the regulations, policies, and procedures covered by their insurance policy. These clerks prepare documents that their agents use to present to their clients. When working for this position, a person must have the ability to communicate well and be familiar with computer applications.

What does an administrative clerk do?

An administrative clerk provides support to staff and does clerical works. These clerical duties include answering and making phone calls, typing documents, compiling and filing records, and scheduling appointments. The clerks often set up office meetings and invite reliable speakers. Also, they do research and prepare reports or presentations. Candidates for the job must be organized, detail-oriented, and can manage their time well. They must be tech-savvy and have a basic knowledge of bookkeeping. The salary depends on their experience, industry, and location of the job.

Claims clerk vs administrative clerk salary

Claims clerks and administrative clerks have different pay scales, as shown below.

	Claims Clerk	Administrative Clerk
Average salary	$32,815	$32,327
Salary range	Between $27,000 And $39,000	Between $25,000 And $40,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Washington
Best paying company	-	Columbia University in the City of New York
Best paying industry	-	Finance

Differences between claims clerk and administrative clerk education

There are a few differences between a claims clerk and an administrative clerk in terms of educational background:

	Claims Clerk	Administrative Clerk
Most common degree	Bachelor's Degree, 31%	Bachelor's Degree, 37%
Most common major	Business	Business
Most common college	-	Western Carolina University

Claims clerk vs administrative clerk demographics

Here are the differences between claims clerks' and administrative clerks' demographics:

	Claims Clerk	Administrative Clerk
Average age	44	47
Gender ratio	Male, 17.5% Female, 82.5%	Male, 27.9% Female, 72.1%
Race ratio	Black or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5%	Black or African American, 11.4% Unknown, 4.4% Hispanic or Latino, 21.9% Asian, 8.3% White, 53.1% American Indian and Alaska Native, 0.9%
LGBT Percentage	11%	6%

Differences between claims clerk and administrative clerk duties and responsibilities

Claims clerk example responsibilities.

Manage adding and removing vendors through claims automate system to ensure they are in compliance with IRS regulations.
File commercial, worker's comp, Medicare, and Medicaid claims to insurance carriers and employers.
Open and sort mail by claim types (HCPA UB 92 and T18).
Process medical HMO claims, POS claims, PPO claims and fee for service claims.
Review, scan, and file HCFA forms
Audit paper claims for accuracy in CPT and ICD9 codes.

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Administrative clerk example responsibilities.

Orchestrate special events and reservations; manage customer relations and provide exemplary service to all customers.
Assist teachers with GED packets for students.
Ship orders via customers freight line request (ex.
Schedule and administer the GED exam upon the completion of the inmate's profile.
Enter data in spreadsheets for reports, auction items, payroll and monthly utility accounts.
Process all DMV registration, titles, title flips and plates using CVR and TriVin programs.

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Claims clerk vs administrative clerk skills

Common claims clerk skills

Data Entry, 26%
Customer Service, 9%
Clerical Support, 7%
Computer System, 5%
Medical Claims, 4%
Process Claims, 4%

Common administrative clerk skills

Customer Service, 17%
Data Entry, 16%
Patients, 9%
Word Processing, 6%
Payroll Data, 5%
Database Systems, 4%

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Updated January 8, 2025

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