Claims clerk vs file clerk

The differences between claims clerks and file clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a claims clerk has an average salary of $32,815, which is higher than the $31,562 average annual salary of a file clerk.

The top three skills for a claims clerk include data entry, customer service and clerical support. The most important skills for a file clerk are data entry, office equipment, and numerical order.

Claims clerk vs file clerk overview

	Claims Clerk	File Clerk
Yearly salary	$32,815	$31,562
Hourly rate	$15.78	$15.17
Growth rate	-3%	-
Number of jobs	78,588	66,383
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 31%	Bachelor's Degree, 31%
Average age	44	46
Years of experience	4	-

What does a claims clerk do?

Claims clerks review the forms and documents for insurance claims to check for missing information and attachments. The data they obtain is entered into their database for safekeeping and quick retrieval. They should know the answers to their clients' questions about the regulations, policies, and procedures covered by their insurance policy. These clerks prepare documents that their agents use to present to their clients. When working for this position, a person must have the ability to communicate well and be familiar with computer applications.

What does a file clerk do?

File clerks are employees who do a variety of clerical and administrative tasks, usually related to documents in the office. They are responsible for the safekeeping of various files, records, or documents of the company. They keep track of records, ensure that documents are properly stored, and maintain a system of organizing files. They are also in charge of managing digital files and also assist in the digitization of hard copies of documents. They ensure that documentary records are updated and filed or uploaded accurately. File clerks should be organized, should have a keen eye for detail, and should be trustworthy.

Claims clerk vs file clerk salary

Claims clerks and file clerks have different pay scales, as shown below.

	Claims Clerk	File Clerk
Average salary	$32,815	$31,562
Salary range	Between $27,000 And $39,000	Between $25,000 And $38,000
Highest paying City	-	Vancouver, WA
Highest paying state	-	Washington
Best paying company	-	Williams Parker
Best paying industry	-	Government

Differences between claims clerk and file clerk education

There are a few differences between a claims clerk and a file clerk in terms of educational background:

	Claims Clerk	File Clerk
Most common degree	Bachelor's Degree, 31%	Bachelor's Degree, 31%
Most common major	Business	Business
Most common college	-	Western Carolina University

Claims clerk vs file clerk demographics

Here are the differences between claims clerks' and file clerks' demographics:

	Claims Clerk	File Clerk
Average age	44	46
Gender ratio	Male, 17.5% Female, 82.5%	Male, 22.9% Female, 77.1%
Race ratio	Black or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5%	Black or African American, 11.1% Unknown, 4.5% Hispanic or Latino, 15.9% Asian, 5.4% White, 62.2% American Indian and Alaska Native, 0.9%
LGBT Percentage	11%	9%

Differences between claims clerk and file clerk duties and responsibilities

Claims clerk example responsibilities.

Manage adding and removing vendors through claims automate system to ensure they are in compliance with IRS regulations.
File commercial, worker's comp, Medicare, and Medicaid claims to insurance carriers and employers.
Open and sort mail by claim types (HCPA UB 92 and T18).
Process medical HMO claims, POS claims, PPO claims and fee for service claims.
Review, scan, and file HCFA forms
Audit paper claims for accuracy in CPT and ICD9 codes.

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File clerk example responsibilities.

Maintain and manage database with clinical details and digital radiology imaging.
Maintain current product device master and device history records per FDA and ISO regulations.
General office duties and experience with windows, excel, access PowerPoint, word, publisher.
Enter pleadings, request for productions and interrogatories into logs and clients files by dates of court filings.
Maintain EMR with current and accurate data.
Utilize scanning software such as AnyDoc and OCR.

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Claims clerk vs file clerk skills

Common claims clerk skills

Data Entry, 26%
Customer Service, 9%
Clerical Support, 7%
Computer System, 5%
Medical Claims, 4%
Process Claims, 4%

Common file clerk skills

Data Entry, 25%
Office Equipment, 10%
Numerical Order, 8%
HR, 6%
Office Machines, 5%
Patient Charts, 5%

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Updated January 8, 2025

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