Post job

Client care manager vs client services manager

The differences between client care managers and client services managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a client care manager and a client services manager. Additionally, a client services manager has an average salary of $78,439, which is higher than the $42,832 average annual salary of a client care manager.

The top three skills for a client care manager include client care, home health and senior care. The most important skills for a client services manager are customer service, client service, and account management.

Client care manager vs client services manager overview

Client Care ManagerClient Services Manager
Yearly salary$42,832$78,439
Hourly rate$20.59$37.71
Growth rate28%6%
Number of jobs112,377319,909
Job satisfaction--
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 72%
Average age4744
Years of experience66

Client care manager vs client services manager salary

Client care managers and client services managers have different pay scales, as shown below.

Client Care ManagerClient Services Manager
Average salary$42,832$78,439
Salary rangeBetween $21,000 And $84,000Between $54,000 And $113,000
Highest paying City-Washington, DC
Highest paying state-New Jersey
Best paying company-McKinsey & Company Inc
Best paying industry-Technology

Differences between client care manager and client services manager education

There are a few differences between a client care manager and a client services manager in terms of educational background:

Client Care ManagerClient Services Manager
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 72%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Client care manager vs client services manager demographics

Here are the differences between client care managers' and client services managers' demographics:

Client Care ManagerClient Services Manager
Average age4744
Gender ratioMale, 25.2% Female, 74.8%Male, 39.3% Female, 60.7%
Race ratioBlack or African American, 11.7% Unknown, 4.3% Hispanic or Latino, 14.2% Asian, 7.4% White, 61.7% American Indian and Alaska Native, 0.7%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5%
LGBT Percentage12%10%

Differences between client care manager and client services manager duties and responsibilities

Client care manager example responsibilities.

  • Manage fiscal operations using industry-specific software, reviewing caregiver payroll for accuracy and billing clients.
  • Maintain high level of efficiency regarding payroll administration duties.
  • Assume a leadership role in meetings and training regarding staff education on state and institutional educational standards relate to child development.
  • Provide strategic public relations insight and consult with clients on analytic methodologies, reports, and ROI for media campaigns.
  • Facilitate service roadmaps discussions as well as monitored client contract SLA's, ensuring ITC compliance to contract service agreements.
  • Provide recommendations base on individual source performance and ROI.
  • Show more

Client services manager example responsibilities.

  • Manage ITSM projects implementing ITIL best practices at client sites.
  • Manage BPO financial performance on a monthly basis staying within budget.
  • Use of CRM software, to manage numerous schedules of complex sales processes.
  • Manage accounts for existing and new partners; enter account and community information into SalesForce.
  • Create, implement and manage channel partner programs for a leading provider of security cloud solutions.
  • Manage a $400K infrastructure and telephony upgrade project for the implementation of a department-wide VoIP system.
  • Show more

Client care manager vs client services manager skills

Common client care manager skills
  • Client Care, 18%
  • Home Health, 14%
  • Senior Care, 8%
  • Care Management, 6%
  • Customer Service, 6%
  • Care Services, 5%
Common client services manager skills
  • Customer Service, 15%
  • Client Service, 11%
  • Account Management, 6%
  • Client Facing, 5%
  • Project Management, 5%
  • Home Health, 4%

Browse executive management jobs