Client care specialist vs certified medical technician

The differences between client care specialists and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a client care specialist and a certified medical technician. Additionally, a certified medical technician has an average salary of $38,859, which is higher than the $29,660 average annual salary of a client care specialist.

The top three skills for a client care specialist include client care, PET and patients. The most important skills for a certified medical technician are patients, vital signs, and CPR.

Client care specialist vs certified medical technician overview

	Client Care Specialist	Certified Medical Technician
Yearly salary	$29,660	$38,859
Hourly rate	$14.26	$18.68
Growth rate	-4%	5%
Number of jobs	132,935	164,424
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 50%	Bachelor's Degree, 28%
Average age	40	44
Years of experience	12	12

What does a client care specialist do?

Client care specialists are employees who manage a company's 24/7 hotline number. Most customer care specialists have call center experience before achieving their positions. This way, they know how to personalize the way they handle different types of clients. They can also impart firsthand knowledge to new call center employees about the job. Their usual responsibilities revolve around presenting the weekly and monthly reports on the teams' performances to the management, documenting customer interactions, reviewing customer complaints and taking appropriate actions, and being updated on their product.

What does a certified medical technician do?

Certified Medical Technicians are specialists in medical diagnoses by performing laboratory testing and analysis for hospitals and physicians. Their duties include lab sanitization to prepare for testing and collection, recording medical samples for testing, specimen preparation, blood drawing for donation and testing, and assisting physicians with sample collection as well as equipment handling in surgical rooms. They must also understand how to use complex and sensitive testing equipment such as cell counters, analyzers, microscopes, and centrifuges.

Client care specialist vs certified medical technician salary

Client care specialists and certified medical technicians have different pay scales, as shown below.

	Client Care Specialist	Certified Medical Technician
Average salary	$29,660	$38,859
Salary range	Between $18,000 And $46,000	Between $28,000 And $53,000
Highest paying City	Irvine, CA	Denton, TX
Highest paying state	Alaska	Alaska
Best paying company	Bank of America	Favorite Healthcare Staffing
Best paying industry	Finance	Health Care

Differences between client care specialist and certified medical technician education

There are a few differences between a client care specialist and a certified medical technician in terms of educational background:

	Client Care Specialist	Certified Medical Technician
Most common degree	Bachelor's Degree, 50%	Bachelor's Degree, 28%
Most common major	Business	Nursing
Most common college	-	University of Connecticut

Client care specialist vs certified medical technician demographics

Here are the differences between client care specialists' and certified medical technicians' demographics:

	Client Care Specialist	Certified Medical Technician
Average age	40	44
Gender ratio	Male, 20.3% Female, 79.7%	Male, 20.4% Female, 79.6%
Race ratio	Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 19.6% Asian, 7.0% White, 56.6% American Indian and Alaska Native, 0.7%	Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8%
LGBT Percentage	7%	8%

Differences between client care specialist and certified medical technician duties and responsibilities

Client care specialist example responsibilities.

Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
Credential new physicians, clinics and triage centers with Medicare/Medicaid and major insurance plans for territory.
Assign to cable company supporting cable products, schedule installation appointments and troubleshoot issues with customers in a call center environment
Conduct teleconferences, schedule customer reservations and maintain teleconferencing database.

Certified medical technician example responsibilities.

Maintain the cleanliness of storage areas, trays, centrifuges, refrigerators, freezers and work area.
Administer medications to patients according to their medication record as scheduled, as needed according to physician orders.
Perform laboratory test and procedures in areas including chemistry, hematology, urinalysis, coagulation, serology, and bacteriology.
Perform first aid and apply CPR when necessary.
Perform first aid or CPR during medical emergencies until paramedics arrive.
Assist the residents in their ADL needs and prepare their meals.

Client care specialist vs certified medical technician skills

Common client care specialist skills

Client Care, 14%
PET, 11%
Patients, 8%
Scheduling Appointments, 8%
Customer Service, 7%
Excellent Interpersonal, 5%

Common certified medical technician skills

Patients, 17%
Vital Signs, 12%
CPR, 8%
Administer Medications, 7%
Resident Care, 6%
HIPAA, 6%

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Client Care Specialist
Client Care Specialist vs Certified Medical Technician

Updated January 8, 2025

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