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The differences between client program managers and client relationship managers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a client program manager has an average salary of $91,794, which is higher than the $89,226 average annual salary of a client relationship manager.
The top three skills for a client program manager include project management, client facing and program management. The most important skills for a client relationship manager are customer service, client service, and client satisfaction.
| Client Program Manager | Client Relationship Manager | |
| Yearly salary | $91,794 | $89,226 |
| Hourly rate | $44.13 | $42.90 |
| Growth rate | 6% | 5% |
| Number of jobs | 169,552 | 85,793 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 77% |
| Average age | 47 | 46 |
| Years of experience | - | 8 |
A client program manager coordinates with the internal teams in establishing customer plans like release schedule, terms of acceptance, and program milestones. Client program managers execute, deliver, coordinate, and track customer projects from initiation through completion. The managers inform clients about the processes of business execution and the procedures for sales and marketing. They develop trusted and strong relationships with their customers through accurate and timely communications. They also evaluate the risks of customer projects to establish and execute contingency and risk management plans.
Client Relationship Managers handle special client accounts for the company. They are usually assigned to essential clients or corporate accounts. They ensure that the company keeps these clients engaged. Client Relationship Managers work hard to build professional working relationships. They give special attention to the assigned client accounts and provide clients with updates on company services and promotions. They tend to any concerns that clients may have, and they ensure that these concerns are properly addressed and resolved. Client Relationship Managers are entrusted to build and strengthen the company's relationship with a client. As such, they are expected to be professional, friendly, and collaborative.
Client program managers and client relationship managers have different pay scales, as shown below.
| Client Program Manager | Client Relationship Manager | |
| Average salary | $91,794 | $89,226 |
| Salary range | Between $61,000 And $136,000 | Between $57,000 And $139,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | Rhode Island | Massachusetts |
| Best paying company | Meta | Fenwick & West |
| Best paying industry | Finance | Technology |
There are a few differences between a client program manager and a client relationship manager in terms of educational background:
| Client Program Manager | Client Relationship Manager | |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 77% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Southern California |
Here are the differences between client program managers' and client relationship managers' demographics:
| Client Program Manager | Client Relationship Manager | |
| Average age | 47 | 46 |
| Gender ratio | Male, 42.6% Female, 57.4% | Male, 47.2% Female, 52.8% |
| Race ratio | Black or African American, 7.5% Unknown, 4.7% Hispanic or Latino, 12.6% Asian, 8.9% White, 65.7% American Indian and Alaska Native, 0.7% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 10% | 7% |