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The differences between client specialists and business specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, a business specialist has an average salary of $73,521, which is higher than the $41,368 average annual salary of a client specialist.
The top three skills for a client specialist include client facing, client satisfaction and customer satisfaction. The most important skills for a business specialist are patients, customer service, and product knowledge.
| Client Specialist | Business Specialist | |
| Yearly salary | $41,368 | $73,521 |
| Hourly rate | $19.89 | $35.35 |
| Growth rate | -4% | 4% |
| Number of jobs | 210,757 | 95,909 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 65% |
| Average age | 40 | 44 |
| Years of experience | 12 | - |
A client specialist's role is to help a company build strong relationships with its clients by providing optimal service. Their responsibilities typically revolve around reaching out to clients through calls and correspondence, addressing and resolving issues and concerns, offering products and services, and even providing special offers, all to ensure customer satisfaction. A client specialist may also conduct market research and analysis to learn consumers' needs, produce progress reports and presentations, perform follow-up calls to clients, and devise strategies to provide better service.
A business specialist's role is to perform research and analysis to determine the company's strengths and weaknesses, aiming to improve and develop areas for optimal performance. Their responsibilities revolve around coordinating with different departments to gather relevant data, identifying new opportunities and ways to meet clients' needs, devising strategies and programs for profit growth, and developing new processes for business efficiency. Furthermore, it is essential to provide corrective measures on various issues and concerns, all while implementing the company's policies and regulations.
Client specialists and business specialists have different pay scales, as shown below.
| Client Specialist | Business Specialist | |
| Average salary | $41,368 | $73,521 |
| Salary range | Between $26,000 And $64,000 | Between $44,000 And $120,000 |
| Highest paying City | New York, NY | Seattle, WA |
| Highest paying state | New York | Washington |
| Best paying company | McKinsey & Company Inc | BP America Inc |
| Best paying industry | Technology | - |
There are a few differences between a client specialist and a business specialist in terms of educational background:
| Client Specialist | Business Specialist | |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 65% |
| Most common major | Business | Business |
| Most common college | - | Western Carolina University |
Here are the differences between client specialists' and business specialists' demographics:
| Client Specialist | Business Specialist | |
| Average age | 40 | 44 |
| Gender ratio | Male, 34.4% Female, 65.6% | Male, 48.1% Female, 51.9% |
| Race ratio | Black or African American, 12.3% Unknown, 5.4% Hispanic or Latino, 19.7% Asian, 7.0% White, 54.9% American Indian and Alaska Native, 0.7% | Black or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 7% | 11% |