Coding clerks supervisor vs contact center supervisor

The differences between coding clerks supervisors and contact center supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a coding clerks supervisor and a contact center supervisor. Additionally, a coding clerks supervisor has an average salary of $61,033, which is higher than the $42,217 average annual salary of a contact center supervisor.

The top three skills for a coding clerks supervisor include coders, ICD-10 and epic. The most important skills for a contact center supervisor are patients, corrective action, and direct reports.

Coding clerks supervisor vs contact center supervisor overview

	Coding Clerks Supervisor	Contact Center Supervisor
Yearly salary	$61,033	$42,217
Hourly rate	$29.34	$20.30
Growth rate	11%	-
Number of jobs	19,951	76,165
Job satisfaction	-	-
Most common degree	Associate Degree, 39%	Bachelor's Degree, 43%
Average age	47	47
Years of experience	6	6

Coding clerks supervisor vs contact center supervisor salary

Coding clerks supervisors and contact center supervisors have different pay scales, as shown below.

	Coding Clerks Supervisor	Contact Center Supervisor
Average salary	$61,033	$42,217
Salary range	Between $44,000 And $84,000	Between $24,000 And $73,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between coding clerks supervisor and contact center supervisor education

There are a few differences between a coding clerks supervisor and a contact center supervisor in terms of educational background:

	Coding Clerks Supervisor	Contact Center Supervisor
Most common degree	Associate Degree, 39%	Bachelor's Degree, 43%
Most common major	Health Care Administration	Business
Most common college	Stanford University	California State University - Bakersfield

Coding clerks supervisor vs contact center supervisor demographics

Here are the differences between coding clerks supervisors' and contact center supervisors' demographics:

	Coding Clerks Supervisor	Contact Center Supervisor
Average age	47	47
Gender ratio	Male, 23.2% Female, 76.8%	Male, 58.8% Female, 41.2%
Race ratio	Black or African American, 10.2% Unknown, 4.9% Hispanic or Latino, 15.7% Asian, 6.4% White, 62.1% American Indian and Alaska Native, 0.7%	Black or African American, 10.8% Unknown, 4.7% Hispanic or Latino, 18.8% Asian, 5.3% White, 59.7% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between coding clerks supervisor and contact center supervisor duties and responsibilities

Coding clerks supervisor example responsibilities.

Manage departmental production expectations, including DNFB reporting, denials management, and A/R revenue days.
Code all medical records using ICD-9-CM and CPT-4 coding systems.
Validate accuracy in the assignment of ICD-9-CM and CPT-4 coding.
Code inpatient, outpatient, same day surgery, interventional radiology, and rehabilitation charts.
Demonstrate EMR to visiting hospital HIM/IS managers.
Investigate aging accounts on the DNFB report.

Contact center supervisor example responsibilities.

Lead the development and implementation of an automate shipping and billing system for the division using an MVS database.
Lead comprehensive training for each new volunteer or court-mandate worker regarding OSHA regulations and warehouse procedure.
Implement ITIL processes which dramatically improve MTTR/MTRS.
Assist with quality control reports and SQL data extractions.
Provide UNIX and NT server maintenance for multiple financial institutions.
Provide administrative support to contact center manager, training director and QA analyst.

Coding clerks supervisor vs contact center supervisor skills

Common coding clerks supervisor skills

Coders, 12%
ICD-10, 11%
Epic, 10%
Revenue Cycle, 7%
HIPAA, 7%
Clinical Documentation, 5%

Common contact center supervisor skills

Patients, 15%
Corrective Action, 9%
Direct Reports, 6%
Direct Supervision, 5%
Emergency Situations, 4%
Patient Care, 4%

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Coding Clerks Supervisor
Coding Clerks Supervisor vs Contact Center Supervisor

Updated January 8, 2025

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