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Computer information systems instructor vs technical support specialist

The differences between computer information systems instructors and technical support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a computer information systems instructor and a technical support specialist. Additionally, a computer information systems instructor has an average salary of $64,422, which is higher than the $48,667 average annual salary of a technical support specialist.

The top three skills for a computer information systems instructor include powerpoint, teaching methodologies and syllabus. The most important skills for a technical support specialist are customer service, technical support, and troubleshoot.

Computer information systems instructor vs technical support specialist overview

Computer Information Systems InstructorTechnical Support Specialist
Yearly salary$64,422$48,667
Hourly rate$30.97$23.40
Growth rate10%10%
Number of jobs150,532157,425
Job satisfaction-4.6
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 50%
Average age4242
Years of experience22

Computer information systems instructor vs technical support specialist salary

Computer information systems instructors and technical support specialists have different pay scales, as shown below.

Computer Information Systems InstructorTechnical Support Specialist
Average salary$64,422$48,667
Salary rangeBetween $40,000 And $102,000Between $30,000 And $76,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateOregonNew Jersey
Best paying companyYahooMeta
Best paying industryFinanceFinance

Differences between computer information systems instructor and technical support specialist education

There are a few differences between a computer information systems instructor and a technical support specialist in terms of educational background:

Computer Information Systems InstructorTechnical Support Specialist
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 50%
Most common majorBusinessComputer Science
Most common collegeUniversity of PennsylvaniaStanford University

Computer information systems instructor vs technical support specialist demographics

Here are the differences between computer information systems instructors' and technical support specialists' demographics:

Computer Information Systems InstructorTechnical Support Specialist
Average age4242
Gender ratioMale, 64.1% Female, 35.9%Male, 75.4% Female, 24.6%
Race ratioBlack or African American, 12.9% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 10.5% White, 55.2% American Indian and Alaska Native, 0.4%Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 11.3% White, 55.0% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between computer information systems instructor and technical support specialist duties and responsibilities

Computer information systems instructor example responsibilities.

  • Develop, manage, and implement Linux/Unix base network and end-user security methodologies and practices to protect systems from security threats.
  • Design and administer examinations to assess achievements of course objectives as identified in course syllabus.
  • Create online assignment submission capability for students in HTML.
  • Develop program curriculum, syllabus, goals, and objectives.
  • Add interactive training and exam simulation for both certifications to curriculum via TestOut packages.
  • Prepare students for MCSE, CompTIA A+/Network+/Security+/Linux+ certifications.

Technical support specialist example responsibilities.

  • Implement hardware and software upgrades and maintain stability, usability, and security for desktop/laptop/mobile systems; achieve SLA's.
  • Manage all operating end-user software including JavaScript - updating/installing Java.
  • Install, configure and manage proprietary applications on Unix servers.
  • Manage large-scale PC deployments including site surveys involving verification of network activity and appropriate power availability.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Deploy and troubleshoot complex software installations in Microsoft and Linux environments.
  • Show more

Computer information systems instructor vs technical support specialist skills

Common computer information systems instructor skills
  • PowerPoint, 22%
  • Teaching Methodologies, 8%
  • Syllabus, 7%
  • Java, 7%
  • Curriculum Development, 6%
  • Learning Environment, 4%
Common technical support specialist skills
  • Customer Service, 12%
  • Technical Support, 10%
  • Troubleshoot, 8%
  • Math, 4%
  • Customer Satisfaction, 3%
  • Phone Calls, 3%

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