Consulting services director vs client services director

The differences between consulting services directors and client services directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a consulting services director and a client services director. Additionally, a consulting services director has an average salary of $142,390, which is higher than the $117,337 average annual salary of a client services director.

The top three skills for a consulting services director include cloud, business development and project management. The most important skills for a client services director are client service, customer service, and business development.

Consulting services director vs client services director overview

	Consulting Services Director	Client Services Director
Yearly salary	$142,390	$117,337
Hourly rate	$68.46	$56.41
Growth rate	16%	5%
Number of jobs	97,977	103,218
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 67%	Bachelor's Degree, 74%
Average age	47	46
Years of experience	8	8

What does a consulting services director do?

A consulting services director is responsible for determining, developing, and delivering innovative strategies and solutions to existing and potential clients. You will be initiating team efforts to collect, analyze, and interpret data and provide recommendations and conclusions. In addition, you will be responsible for developing solutions to difficult client situations to ensure goals and objectives are met. Other duties include performing client interviews on interpretation and analysis of data, developing and reviewing employee performance, and monitoring the progress of projects.

What does a client services director do?

A client services director is responsible for maintaining healthy business relationships with clients, ensuring that operational teams provide the highest quality services for the clients, following their deliverables and business requirements. Client services directors oversee project management procedures, identifying inconsistencies, and revising business plans to improve outputs and achieve client satisfaction. They also recommend cost-reduction techniques, as well as processes to maximize productivity and enhance the utilization of resources. A client services director coordinates with the clients for progress updates, as well as informing them of adjustments and opportunities for business development.

Consulting services director vs client services director salary

Consulting services directors and client services directors have different pay scales, as shown below.

	Consulting Services Director	Client Services Director
Average salary	$142,390	$117,337
Salary range	Between $106,000 And $190,000	Between $84,000 And $162,000
Highest paying City	San Francisco, CA	San Francisco, CA
Highest paying state	Arizona	New Jersey
Best paying company	Palo Alto Networks	First Republic Bank
Best paying industry	Professional	Technology

Differences between consulting services director and client services director education

There are a few differences between a consulting services director and a client services director in terms of educational background:

	Consulting Services Director	Client Services Director
Most common degree	Bachelor's Degree, 67%	Bachelor's Degree, 74%
Most common major	Business	Business
Most common college	Carnegie Mellon University	University of Southern California

Consulting services director vs client services director demographics

Here are the differences between consulting services directors' and client services directors' demographics:

	Consulting Services Director	Client Services Director
Average age	47	46
Gender ratio	Male, 72.9% Female, 27.1%	Male, 45.1% Female, 54.9%
Race ratio	Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.1% American Indian and Alaska Native, 0.2%	Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage	11%	7%

Differences between consulting services director and client services director duties and responsibilities

Consulting services director example responsibilities.

Manage employees to ensure they are properly train and prepare to meet state and local healthcare standards for dietary services.
Identify and manage new U.S. business opportunities, gaining prospective clients creating client demos, RFP responses and other needs.
Manage the entire RFP process, including vendor identification, on-site demonstrations, vendor scoring and analysis, and final recommendation.
Manage departmental internal and client SharePoint sites, leading to improve communication, document access and process information.
Implement use of project portfolio management tools to enable cross-functional collaboration and centralize information storage for company-wide visibility of projects.
Develop and implement maintenance schedule for VMWare and Microsoft technologies.

Client services director example responsibilities.

Manage both internal personnel and external vendor relationships for web development, SEO, and SEM projects.
Lead full cycle implementations of SaaS solution from requirements building, through application development, QA/UAT, and production migration.
Manage SLA agreements with major clients, ensuring that all stakeholders are in compliance with the provisions of the agreement.
Reconfigure and optimize Salesforce capabilities to better track and manage accounts.
Manage and facilitate new hire orientation, administer employment on-boarding process for contingent workforce, process and audit weekly contingent payroll.
Maintain effective fiscal management of caseload by accurately processing field payroll, monitoring caseload metrics and managing billing and pay rates.

Consulting services director vs client services director skills

Common consulting services director skills

Cloud, 12%
Business Development, 8%
Project Management, 8%
Customer Satisfaction, 6%
Infrastructure, 6%
Saas, 6%

Common client services director skills

Client Service, 11%
Customer Service, 8%
Business Development, 7%
Excellent Interpersonal, 4%
Project Management, 4%
Healthcare, 4%

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Consulting Services Director
Consulting Services Director vs Client Services Director

Updated January 8, 2025

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