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The differences between consulting services directors and client services managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a consulting services director, becoming a client services manager takes usually requires 4-6 years. Additionally, a consulting services director has an average salary of $142,390, which is higher than the $78,439 average annual salary of a client services manager.
The top three skills for a consulting services director include cloud, business development and project management. The most important skills for a client services manager are customer service, client service, and account management.
| Consulting Services Director | Client Services Manager | |
| Yearly salary | $142,390 | $78,439 |
| Hourly rate | $68.46 | $37.71 |
| Growth rate | 16% | 6% |
| Number of jobs | 97,977 | 319,909 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 72% |
| Average age | 47 | 44 |
| Years of experience | 8 | 6 |
A consulting services director is responsible for determining, developing, and delivering innovative strategies and solutions to existing and potential clients. You will be initiating team efforts to collect, analyze, and interpret data and provide recommendations and conclusions. In addition, you will be responsible for developing solutions to difficult client situations to ensure goals and objectives are met. Other duties include performing client interviews on interpretation and analysis of data, developing and reviewing employee performance, and monitoring the progress of projects.
A client services manager, also known as client relations manager, is an individual responsible for handling client queries and developing strategies to improve customer service. Client services managers supervise a team of customer service associates to ensure that they provide an exceptional client experience to their customers. To determine whether key performance indicators (KPIs) are achieved, client services managers create monthly and quarterly departmental reports to assess the areas for improvement. They are also required to attend and participate in marketing campaigns.
Consulting services directors and client services managers have different pay scales, as shown below.
| Consulting Services Director | Client Services Manager | |
| Average salary | $142,390 | $78,439 |
| Salary range | Between $106,000 And $190,000 | Between $54,000 And $113,000 |
| Highest paying City | San Francisco, CA | Washington, DC |
| Highest paying state | Arizona | New Jersey |
| Best paying company | Palo Alto Networks | McKinsey & Company Inc |
| Best paying industry | Professional | Technology |
There are a few differences between a consulting services director and a client services manager in terms of educational background:
| Consulting Services Director | Client Services Manager | |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 72% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | University of Pennsylvania |
Here are the differences between consulting services directors' and client services managers' demographics:
| Consulting Services Director | Client Services Manager | |
| Average age | 47 | 44 |
| Gender ratio | Male, 72.9% Female, 27.1% | Male, 39.3% Female, 60.7% |
| Race ratio | Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.1% American Indian and Alaska Native, 0.2% | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 11% | 10% |