Post job

Consulting services director vs engagement manager

The differences between consulting services directors and engagement managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a consulting services director and an engagement manager. Additionally, a consulting services director has an average salary of $142,390, which is higher than the $112,413 average annual salary of an engagement manager.

The top three skills for a consulting services director include cloud, business development and project management. The most important skills for an engagement manager are project management, analytics, and customer service.

Consulting services director vs engagement manager overview

Consulting Services DirectorEngagement Manager
Yearly salary$142,390$112,413
Hourly rate$68.46$54.04
Growth rate16%16%
Number of jobs97,977166,237
Job satisfaction--
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 70%
Average age4747
Years of experience88

What does a consulting services director do?

A consulting services director is responsible for determining, developing, and delivering innovative strategies and solutions to existing and potential clients. You will be initiating team efforts to collect, analyze, and interpret data and provide recommendations and conclusions. In addition, you will be responsible for developing solutions to difficult client situations to ensure goals and objectives are met. Other duties include performing client interviews on interpretation and analysis of data, developing and reviewing employee performance, and monitoring the progress of projects.

What does an engagement manager do?

The role of engagement managers is to build and maintain strong relations with clients. They are responsible for managing a portfolio of client accounts and assisting clients with existing projects. Other duties include assisting clients in resolving their problems, managing bills and invoices for assigned customers, and addressing customer issues efficiently and timely. Additionally, engagement managers are responsible for ensuring that company policies are being complied and ethical standards are being followed. They are also expected to manage and meet client expectations.

Consulting services director vs engagement manager salary

Consulting services directors and engagement managers have different pay scales, as shown below.

Consulting Services DirectorEngagement Manager
Average salary$142,390$112,413
Salary rangeBetween $106,000 And $190,000Between $84,000 And $150,000
Highest paying CitySan Francisco, CANew York, NY
Highest paying stateArizonaNew York
Best paying companyPalo Alto NetworksL.E.K. Consulting
Best paying industryProfessionalProfessional

Differences between consulting services director and engagement manager education

There are a few differences between a consulting services director and an engagement manager in terms of educational background:

Consulting Services DirectorEngagement Manager
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 70%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Consulting services director vs engagement manager demographics

Here are the differences between consulting services directors' and engagement managers' demographics:

Consulting Services DirectorEngagement Manager
Average age4747
Gender ratioMale, 72.9% Female, 27.1%Male, 61.3% Female, 38.7%
Race ratioBlack or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.1% American Indian and Alaska Native, 0.2%Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 15.4% White, 62.5% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between consulting services director and engagement manager duties and responsibilities

Consulting services director example responsibilities.

  • Manage employees to ensure they are properly train and prepare to meet state and local healthcare standards for dietary services.
  • Identify and manage new U.S. business opportunities, gaining prospective clients creating client demos, RFP responses and other needs.
  • Manage the entire RFP process, including vendor identification, on-site demonstrations, vendor scoring and analysis, and final recommendation.
  • Manage departmental internal and client SharePoint sites, leading to improve communication, document access and process information.
  • Implement use of project portfolio management tools to enable cross-functional collaboration and centralize information storage for company-wide visibility of projects.
  • Develop and implement maintenance schedule for VMWare and Microsoft technologies.
  • Show more

Engagement manager example responsibilities.

  • Lead implementation services team for ITSM SaaS solution through deployment of ServiceNow.
  • Create and manage project plan & schedule; monitor project status throughout the SDLC.
  • Manage customer interactions and relationship building with support staff, managers, and c-level executives.
  • Manage all the environments and play key role performance test SME for the entire program.
  • Lead the sale and implementation of leading edge technologies with a specialization in CRM and portal applications.
  • Lead efforts and implement compliance programs establishing compliance with GAAP; IFRS, FERC, and other regulatory reporting.
  • Show more

Consulting services director vs engagement manager skills

Common consulting services director skills
  • Cloud, 12%
  • Business Development, 8%
  • Project Management, 8%
  • Customer Satisfaction, 6%
  • Infrastructure, 6%
  • Saas, 6%
Common engagement manager skills
  • Project Management, 9%
  • Analytics, 7%
  • Customer Service, 5%
  • Healthcare, 5%
  • Digital Transformation, 5%
  • Business Development, 5%

Browse executive management jobs