Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between contact center managers and fitness managers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a contact center manager has an average salary of $57,880, which is higher than the $44,522 average annual salary of a fitness manager.
The top three skills for a contact center manager include professional development, IVR and project management. The most important skills for a fitness manager are CPR, cleanliness, and program design.
| Contact Center Manager | Fitness Manager | |
| Yearly salary | $57,880 | $44,522 |
| Hourly rate | $27.83 | $21.40 |
| Growth rate | 6% | 19% |
| Number of jobs | 117,401 | 98,611 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 68% |
| Average age | 47 | 47 |
| Years of experience | - | - |
A contact center manager is responsible for supervising and assisting the contact center staff in providing the highest customer service by responding to customers' inquiries and concerns and resolving their complaints. Contact center managers monitor the staff's performance and efficiency and strategize techniques to increase productivity and customer relations. They also provide regular coaching to identify the team members' strengths and weaknesses and to customize individual plans to reach goals and objectives. A contact center manager must have excellent communication and leadership skills, especially in encouraging the team to achieve maximum efforts and development.
A fitness manager specializes in helping clients to fulfill their goals in health and lifestyle. Typically working in gyms and health facilities, they oversee fitness classes and supervise personal trainers to ensure efficiency and client satisfaction. They also participate in developing workout plans and programs, manage the facility's budget and schedules, offer gym memberships to potential clients, and monitor the conditions of equipment to ensure everyone's safety. Furthermore, as a manager, it is essential to lead and encourage the team to reach goals, all while implementing the facility's policies and regulations.
Contact center managers and fitness managers have different pay scales, as shown below.
| Contact Center Manager | Fitness Manager | |
| Average salary | $57,880 | $44,522 |
| Salary range | Between $28,000 And $119,000 | Between $30,000 And $65,000 |
| Highest paying City | New York, NY | Stamford, CT |
| Highest paying state | New Jersey | Connecticut |
| Best paying company | Capgemini | AEA Investors |
| Best paying industry | - | Hospitality |
There are a few differences between a contact center manager and a fitness manager in terms of educational background:
| Contact Center Manager | Fitness Manager | |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 68% |
| Most common major | Business | Kinesiology |
| Most common college | University of Pennsylvania | University of Southern California |
Here are the differences between contact center managers' and fitness managers' demographics:
| Contact Center Manager | Fitness Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 50.7% Female, 49.3% | Male, 65.3% Female, 34.7% |
| Race ratio | Black or African American, 7.6% Unknown, 4.7% Hispanic or Latino, 12.7% Asian, 8.9% White, 65.4% American Indian and Alaska Native, 0.7% | Black or African American, 7.7% Unknown, 4.7% Hispanic or Latino, 12.9% Asian, 7.7% White, 66.4% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 10% | 10% |