Copy & print center associate vs customer care associate

The differences between copy & print center associates and customer care associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a copy & print center associate and a customer care associate. Additionally, a copy & print center associate has an average salary of $34,090, which is higher than the $33,115 average annual salary of a customer care associate.

The top three skills for a copy & print center associate include customer service, business cards and customer orders. The most important skills for a customer care associate are customer care, patients, and customer service.

Copy & print center associate vs customer care associate overview

	Copy & Print Center Associate	Customer Care Associate
Yearly salary	$34,090	$33,115
Hourly rate	$16.39	$15.92
Growth rate	-4%	-4%
Number of jobs	61,237	250,296
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 39%
Average age	40	40
Years of experience	12	12

Copy & print center associate vs customer care associate salary

Copy & print center associates and customer care associates have different pay scales, as shown below.

	Copy & Print Center Associate	Customer Care Associate
Average salary	$34,090	$33,115
Salary range	Between $21,000 And $55,000	Between $24,000 And $43,000
Highest paying City	-	San Diego, CA
Highest paying state	-	California
Best paying company	-	Centennial Bank
Best paying industry	-	Insurance

Differences between copy & print center associate and customer care associate education

There are a few differences between a copy & print center associate and a customer care associate in terms of educational background:

	Copy & Print Center Associate	Customer Care Associate
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 39%
Most common major	Graphic Design	Business
Most common college	-	-

Copy & print center associate vs customer care associate demographics

Here are the differences between copy & print center associates' and customer care associates' demographics:

	Copy & Print Center Associate	Customer Care Associate
Average age	40	40
Gender ratio	Male, 34.2% Female, 65.8%	Male, 30.1% Female, 69.9%
Race ratio	Black or African American, 9.8% Unknown, 5.4% Hispanic or Latino, 20.4% Asian, 7.3% White, 56.5% American Indian and Alaska Native, 0.7%	Black or African American, 12.4% Unknown, 5.3% Hispanic or Latino, 18.7% Asian, 6.7% White, 56.2% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between copy & print center associate and customer care associate duties and responsibilities

Copy & print center associate example responsibilities.

Achieve all sales & service goals to drive profits through upselling to business customers.
Complete transactions using the POS system.
Used with POS system and print signage.
Have learned how to create posters and write professional documents for customers.
Create invites, programs, booklets, posters, brochures, etc for customers.
Operate high-speed last printers, wide-format printers, laminators, cutting machine, folding machine.

Customer care associate example responsibilities.

Continue to manage a high volume of customer calls relate to HMO, PPO and POS concerns.
Verify HIPAA member information, update members account, expedite payments, explain health and dental plan benefits options.
Answer inbound calls assisting customers with billing questions, troubleshoot for customers, and assist customers with service plans and upgrading packages
Receive inbound provider calls at a call center regarding patients medical insurance benefits and eligibility, edit and process Medicare claims.
Provide superior customer service to inbound calls from DirecTV customers regarding their schedule service/install appointment.

Copy & print center associate vs customer care associate skills

Common copy & print center associate skills

Customer Service, 29%
Business Cards, 13%
Customer Orders, 6%
Adobe Photoshop, 5%
Posters, 5%
Xerox, 4%

Common customer care associate skills

Customer Care, 21%
Patients, 16%
Customer Service, 7%
Telephone Inquiries, 6%
Customer Support, 5%
Home Health, 3%