Copy & print center associate vs customer service specialist

The differences between copy & print center associates and customer service specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a copy & print center associate and a customer service specialist. Additionally, a copy & print center associate has an average salary of $34,090, which is higher than the $33,238 average annual salary of a customer service specialist.

The top three skills for a copy & print center associate include customer service, business cards and customer orders. The most important skills for a customer service specialist are customer service, strong customer service, and cleanliness.

Copy & print center associate vs customer service specialist overview

	Copy & Print Center Associate	Customer Service Specialist
Yearly salary	$34,090	$33,238
Hourly rate	$16.39	$15.98
Growth rate	-4%	-4%
Number of jobs	61,237	223,323
Job satisfaction	-	4
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 43%
Average age	40	40
Years of experience	12	12

Copy & print center associate vs customer service specialist salary

Copy & print center associates and customer service specialists have different pay scales, as shown below.

	Copy & Print Center Associate	Customer Service Specialist
Average salary	$34,090	$33,238
Salary range	Between $21,000 And $55,000	Between $26,000 And $42,000
Highest paying City	-	Boston, MA
Highest paying state	-	Massachusetts
Best paying company	-	Dell
Best paying industry	-	Finance

Differences between copy & print center associate and customer service specialist education

There are a few differences between a copy & print center associate and a customer service specialist in terms of educational background:

	Copy & Print Center Associate	Customer Service Specialist
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 43%
Most common major	Graphic Design	Business
Most common college	-	-

Copy & print center associate vs customer service specialist demographics

Here are the differences between copy & print center associates' and customer service specialists' demographics:

	Copy & Print Center Associate	Customer Service Specialist
Average age	40	40
Gender ratio	Male, 34.2% Female, 65.8%	Male, 32.0% Female, 68.0%
Race ratio	Black or African American, 9.8% Unknown, 5.4% Hispanic or Latino, 20.4% Asian, 7.3% White, 56.5% American Indian and Alaska Native, 0.7%	Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 20.0% Asian, 6.8% White, 55.6% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between copy & print center associate and customer service specialist duties and responsibilities

Copy & print center associate example responsibilities.

Achieve all sales & service goals to drive profits through upselling to business customers.
Complete transactions using the POS system.
Used with POS system and print signage.
Have learned how to create posters and write professional documents for customers.
Create invites, programs, booklets, posters, brochures, etc for customers.
Operate high-speed last printers, wide-format printers, laminators, cutting machine, folding machine.

Customer service specialist example responsibilities.

Work with customers/companies over the phone and helps troubleshoot technology/service issues while maintaining customer satisfaction in a large call-center capacity.
Mentore the team members and QA team for timely releases.
Monitor reports, compile reviews, and participate in QA calibrations.
Oversee management of social networking presence on Facebook, various travel relate blogs and utilizing various social listening tools.
Provide exceptional customer service to customers regarding MetLife products
Create PowerPoint presentations for forecasting of inventory requirements and overall changes in customer order volume.

Copy & print center associate vs customer service specialist skills

Common copy & print center associate skills

Customer Service, 29%
Business Cards, 13%
Customer Orders, 6%
Adobe Photoshop, 5%
Posters, 5%
Xerox, 4%

Common customer service specialist skills

Customer Service, 19%
Strong Customer Service, 9%
Cleanliness, 7%
Front End, 7%
Cash Management, 7%
Customer Transactions, 4%