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Customer service associate jobs in Cape Coral, FL - 1,272 jobs

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  • Client Relations Specialist

    Eteam 4.6company rating

    Customer service associate job in Fort Myers, FL

    Title: Specialist, Research Engagement Services I Duration: 06 Months Candidates must have a completed Bachelors Degree for consideration. Candidates must be flexible enough to work in either of the following shifts based on requirements: 9am-6pm EST or 10am-7pm EST Overview: Research Engagement Services (RES) Specialists provide world-class service by engaging directly with clients, prospects and vendors to coordinate requests with Client Research & Advisory Experts. Successful Specialists demonstrate a passion for client service, strong problem-solving skills, and a willingness to learn with a high degree of ambition and drive. In the role of RES Specialist, you will act as a liaison between internal and external Clients and the Client Expert community to problem solve around our clients most pressing technology and business-related questions and problems. Other duties include: Coordinate with internal and external stakeholders to schedule research interviews. Serve as primary day-to-day contact for member and prospective companies for research projects. Ensure that CRM database (Client.com) contains accurate account details, contact information, and notes regarding research interview requests. Provide research support on a variety of projects. Maintain project dashboards to provide clear and accurate visibility into project ownership, progress and next steps. Time management and organizational skills Written and verbal communication skills Analytical mindse
    $49k-70k yearly est. 4d ago
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  • Business Recruitment/Retention Specialist / Economic Development / CityManager's Office #9122

    City of Cape Coral 4.1company rating

    Customer service associate job in Cape Coral, FL

    GENERAL STATEMENT OF JOB SAFETY SENSITIVE: No FINGERPRINTING REQUIRED: Yes About Us The City of Cape Coral is the seventh largest city in Florida, has over 1,500 full-time employees, offers diverse career advancement opportunities, and features a comprehensive training and development initiative to enhance existing abilities, cultivate fresh skills, and foster valuable professional connections. Perks and Benefits Free city-paid employee health coverage, additional for spouse or family City Employee Health & Wellness Center for healthcare services 5 weeks Paid Time Off (sick & vacation) 11 paid holidays Pension plan City-paid life and long-term disability insurance Optional Vision and Dental Plans Tuition reimbursement Gym membership reimbursement And much more! Qualifications Bachelor's Degree from an accredited college or university in a related field; or Associate's degree from an accredited college or university and four (4) additional years of related experience. Three (3) years of experience in economics, public administration, business administration, business development, planning, or a closely related field. Must possess a valid state driver's license and obtain a valid Florida driver's license within thirty (30) days of hire or promotion. Key Responsibilities Meets and works with clients and/or business owners, investors and developers to commit to bringing their business or starting, expanding or investing in the growth of a business in the Cape Coral market. Generates and cultivates leads and important business contacts that promote and guarantee the creation of future clients and the assurance of business and investment growth and a stronger, more diversified commercial tax base. Attends local business and real estate networking events, educational events, and national trade shows, for business recruiting and demographic-related purposes. Speaks to and makes presentations for business entities, agencies, organizations and network affiliate groups to help generate leads/projects and promote a stronger influence towards the City of Cape Coral and business expansion goals. Maintains a strong working relationship with the Commercial real estate community and the Development Services Department (DSD) to generate and coordinate project opportunities and assist clients with location-related issues. Assists in preparing and implementing the City's Comprehensive and Economic Development Master Plans, and other reports and documents as requested. Researches and understands current and changing market conditions that affect client retention and market resilience in Cape Coral. Effectively uses research and market data to influence commercial expansion and business/job growth. Perform other related duties as required. Please review the full by clicking on the link below. To apply for this position, click on the "Apply" button located in the top right corner of the window. Business Recruitment/Retention Specialist Job Description An Equal Opportunity Employer and Drug-Free Workplace
    $33k-41k yearly est. 1d ago
  • Licensed Customer Service Representative - Venice, FL

    The Auto Club Group 4.2company rating

    Customer service associate job in Venice, FL

    Join America's most trusted brand with over 100 years of service. Why Choose AAA The Auto Club Group (ACG) ACG offers excellent and comprehensive benefits packages: Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program and other professional development opportunities AAA Membership Discounts, perks, and rewards and much more A DAY IN THE LIFE of a Field Insurance Service Representative The Auto Club Group is seeking a Field Insurance Service Representative who will provide a high level of support to the Insurance Agency and members by servicing existing insurance accounts. Perform retention calls, process applications, renewals, amendments, resolve customer problems, as well as selling membership and financial products (credit cards) Provide price quotes on all insurance products and factor in all applicable rules (underwriting, business, etc.) and discounts to complete the sale Take insurance payments (initial, installment, lapse, or reinstatement) Respond to customers' insurance inquiries and explains product features and Auto Club Group service advantages to potential customers for the purpose of promoting and selling various insurance, membership, and financial products Refer to agent when appropriate Recognize and promote cross-sale opportunities within the context of servicing a change to an existing member's policy and provide efficient processing of customer policies, endorsements, and status and coverage changes in accordance with state rules and corporate policies and procedures Provide customer assistance through the performance of sales processing activities and assists management and agents when applicable Conduct outbound promotional and retention call activities per management request and provides general promotion of Auto Club Group products and services following established guidelines Participate in a team environment to promote customer satisfaction and consistent service following the customer service model Receive and resolve member/customer complaints and seeks assistance from management in complaint resolution as necessary Participate in office events developed to generate insurance revenue, improve member awareness of products, and support local community activities Fulfill, maintain and service insurance policies Respond to inquiries regarding insurance availability, eligibility, coverage. Prepare insurance proposals, policy changes, transfers, and billing clarification Contact members or insureds regarding the renewal of delinquent memberships, late premium payments and to solicit reinstatements in the event of policy cancellations Verify new business applications Refer relevant members/insureds to other lines of business (i.e. Travel and Life) Process insurance and membership payments Update electronic member information Maintain filing systems and provide other general Agency support HOW WE REWARD OUR EMPLOYEES Starting hourly wage of $23.00 - $25.50 per hour, based on experience WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: A Current Property & Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products. Successful completion of Customer Service, Insurance and Membership training within 6 months of hire Education: High School Diploma or equivalent Work Experience: Provide a high level of customer-focused service Service insurance policies and processing applications, renewals, and amendments Respond to billing and coverage questions Process monetary transactions; Taking payments Promote the sales of insurance products and services using established guidelines Present complex information in a clear and concise manner Knowledge and Skills: Analyze member/potential customer insurance needs and determine appropriate levels of coverage Prepare appropriate rate quotations Organize, plan and promote the sale of ACG insurance and membership products and services Perform outbound service calls Maintain accurate records Insurance terminology General insurance regulations Underwriting procedures Sales regulatory and compliance guidelines Insurance Systems and/or membership systems (e.g., PPS, POS, IMS, IPM) Work effectively in a team environment Work independently, with minimal supervision Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility Proficient in using Microsoft Office products Read, comprehend, and communicate clearly and concisely in the work environment and with the public (e.g ., explain instructions, rules and procedures) Perform mathematical calculations to accurately perform monetary transactions Work under pressure in a high volume, fast paced customer service environment Successfully complete appropriate training relative to all Auto Club Group (ACG) products and services Work Environment Work in a temperature-controlled office environment. Willingness and ability to work irregular hours to include weekends, holidays, and community events. #LI-SK1 Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
    $23-25.5 hourly 2d ago
  • Fruit Expert- Customer Service

    Palmko Enterprises

    Customer service associate job in Estero, FL

    The Fruit ExpertTM - Customer Service Associate ensures that the Edible service standard is met and surpassed by providing customers with prompt service, delivering a WOW experience. Essential Job Functions and Responsibilities: • Demonstrates a strong understanding of product knowledge and quality standards • Welcomes and connects with every customer to provide excellent customer service • Discovers customer needs and appropriately suggests products with every customer to enhance service and meet sales goals • Assists customers in the selection and purchase of Edible products • Uses effective sales approaches and displays strong knowledge of product line • Effectively converts customer inquiries into sales • Builds long-term relationships and builds the trust and loyalty of customers • Responds to customer needs • Maintains customer service area and equipment in a clean and appealing manner • Manages difficult customer situations in a calm and professional manner Maintains Quality Store Operations • As needed, prepares a variety of fruit arrangements, dipped fruit, and ETG products to Edible standards • Follows store policies and procedures for operational flow at each station • Performs cleaning tasks in accordance with the cleaning standards and works as a storeteam player • Presents oneself professionally and demonstrates clear communication with all customers and co-workers • Follows standards for merchandising, stocking, rotating and storing all products Financial Contribution • Follows cash handling and register policies • Follows inventory stocking and recording guidelines • Takes responsibility to learn all aspects of the position • Learns and demonstrates creating the Edible Experience • Learns and performs duties of customer Service, production, and/or delivery driver as needed • Learns and demonstrates all performance standards by completing in-store training and utilizing digital training portal on an ongoing basis
    $39k-86k yearly est. 60d+ ago
  • Customer Service Agent

    Sixt Usa 4.3company rating

    Customer service associate job in Fort Myers, FL

    Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and an hourly pay of $19. YOUR ROLE AT SIXT You welcome all customers upon arrival and gather feedback to improve their future rental experience You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER Education & Experience You have a high school diploma or GED and at least 1 year of customer service experience Licenses & Authorization You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays Bonus Plan Take advantage of a bonus plan based on performance Employee Assistance Program Access support whenever needed through our Employee Assistance Program Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!
    $19 hourly 1d ago
  • Customer Service Insurance Advisor

    Happy Halloween

    Customer service associate job in Estero, FL

    Responsive recruiter Benefits: 401(k) 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Health insurance Paid time off Parental leave Training & development Tuition assistance Vision insurance Wellness resources About Us At Ted Todd Insurance, we believe exceptional service begins with people who genuinely care. Our Customer Service team is the heart of our agency supporting clients, solving problems, and ensuring every person who contacts us feels heard, protected, and valued. We are an ethical, compliance-focused, team-centered organization where doing what's right for the customer always comes first. If you thrive in a positive environment where teamwork, professionalism, and client relationships matter, you will enjoy being part of our culture. About the RoleAs a Customer Service Insurance Advisor , you are the voice of TTI for existing clients. You'll provide guidance, answer questions, resolve concerns, make policy updates, and identify coverage gaps always with integrity and clarity. Your mission is to create a WOW experience at every interaction by being knowledgeable, patient, solution-focused, and genuinely committed to helping people understand their insurance. This is not a sales role with quotas. It is a client relationship role focused on service excellence, accuracy, and consultative support. What You'll Do Handle 30+ inbound service calls per day with professionalism and empathy. Provide clients with a warm, educational, and exceptional experience every time. Communicate through phone, email, text, and chat with equal clarity and professionalism. Listen carefully to understand each client's needs and concerns. Set clear expectations and ensure timely follow-up on all service tasks. Review coverage and help identify potential gaps or exposures so clients can make informed decisions. Complete data entry and documentation across multiple platforms accurately and promptly. Work collaboratively with Sales, Retention, and other internal teams to solve problems and support clients. Uphold all compliance, documentation, and communication standards. This Role Is a Great Fit If You… Are a strong communicator who can explain information simply and clearly. Enjoy helping people and solving problems. Take pride in providing exceptional service not just “answering questions.” Thrive in a structured, supportive, in-office environment with a team mindset. Stay calm under pressure and handle multiple inquiries with professionalism. Have strong attention to detail and accuracy in documentation. Believe that doing what is right for the customer is non-negotiable. Qualities of a Successful Customer Service Advisor Communicates confidently across phone, email, text, and chat. Creates a WOW experience through friendliness, clear explanations, and reliability. Works collaboratively with teammates to meet client needs. Handles data entry with ease and accuracy. Brings a positive, unifying work ethic that supports a culture of teamwork. Is motivated by helping clients feel protected and supported. Qualifications Customer service or administrative experience preferred (insurance experience is a plus). Strong verbal and written communication skills. Ability to navigate multiple systems while assisting customers. High attention to detail and accuracy. 18+ and legally eligible to work in the U.S. High school diploma or equivalent. This is an in-office role. If you enjoy helping people and want to be part of a trustworthy, mission-driven team, we'd love to meet you. Compensation: $42,500.00 - $52,500.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Join the Ted Todd Insurance Team Ted Todd Insurance (TTI), an Allstate agency with a longstanding history since 1986, is the largest Allstate agency operating out of Florida. We have a passion for growth and are actively seeking top talent from across the nation to join our dynamic team. With four offices spread throughout Florida, our mission is to leave both our customers and employees better than we found them. We operate with a foundation built on integrity, accountability, continuous development, and open communication. Why TTI? At TTI, we are proud of the inclusive and friendly culture we have built. Our insurance professionals are driven, exceeding their goals daily while making a significant impact in the insurance world. We prioritize a work environment where diversity is championed, and every individual's voice is heard. Our Commitment to Diversity and Inclusion We strive to be an organization free from discrimination, ensuring no one is treated differently based on race, religion, ethnicity, gender, gender identity, age, marital status, sexual orientation, veteran status, or disability status. We believe in the strength that comes from diversity and inclusivity. Professional Growth and Rewards At TTI, you will find a team dedicated to your professional and personal growth. We reward those who work hard, show compassion, and contribute to our mission of transforming the insurance industry. If our mission and values resonate with you, we believe you will thrive here at TTI. Join us and make a difference in the insurance world. The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. 2021 Allstate Insurance Co.
    $42.5k-52.5k yearly Auto-Apply 60d+ ago
  • Operations/Dispatch and Customer Service Support

    Good Greek Moving & Storage

    Customer service associate job in Fort Myers, FL

    Are you looking for an innovative, fast paced and rewarding opportunity to expand your career? If so, LOOK no further! Good Greek Moving & Storage is expanding its team of professionals. Known in the marketplace as an industry leader in the moving community, Good Greek is a total relocation expert offering, storage, trash removal, auto transport, realty services and premier concierge services. The Operations/Dispatch and Customer Service Support position is an essential and multifaceted role in our organization's operations. They will work with our professional moving crews, compliance personnel and customers. Become a key member of the Good Greek thriving team of professionals. We are seeking innovative, forward thinking, and tenacious individual to work with our leadership team, existing and prospective clients, and our partners. To be successful in this role you will need to be highly organized, socially confident, exude excellent customer service skills and must be able to multitask. An outstanding candidate should be able to keep all facets of an office running smoothly and ensure all operational responsibilities are being fulfilled. While ensuring compliance with regulations. Good Greek is a Leader in the industry offering extremely competitive compensation and benefits! APPLY TO LEARN MORE Key Skills/Qualifications Detailed orientated Skilled in documenting Important Data Precise data entry Strong Phone Skills Listening and verbal communications Astute, high energy and dependable Proficient in reporting Strong ability to multitask Ability to work effectively under pressure Must have 1-3 years Operations/Dispatch experience Bilingual a plus!!! Core Responsibilities Planning and coordinating jobs Setting schedules Maintaining driver\helper relationships Ensuring adequate capacity for job coverage Answering the telephone and making follow-up calls. CRM data entry/software data management Fielding Customer Service Inquires Provide ETA updates in company software and make relevant notes in shipment notes Monitor drivers and ensure that they are following DOT regulations-and document/report violations of regulations Communicate with customer and with customer service on driver s schedule Log and track driver locations and activities Job Type: Full Time Salaried Position Salary and Benefits: Competitive Benefit Package Available Paid Training *Good Greek and our affiliates are equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $28k-44k yearly est. Auto-Apply 34d ago
  • Woodie's Wash Shack - Customer Service Associate

    Shine Time Management LLC

    Customer service associate job in Nokomis, FL

    Join the Epic Team at Woodie's Wash Shack! Now Hiring: Customer Service Associate - Nokomis, FL Starting at $16.00 an hour + Incentive Programs (Must be 18 years old or older) Woodie's Wash Shack is all about opportunity-to be a part of a team, build relationships with customers, and have fun in a vibrant, surf-culture-themed environment. With new locations on the horizon, Woodie's is the perfect place to grow and pursue your career goals in a supportive and fun environment that celebrates success and encourages personal development. Join Us! And be a part of something EPIC! What You Will Do: Join our mission: To make a difference in the lives of others by providing an oasis of EPIC amounts of courtesy, clean, fun, and opportunity! Engage in customer service excellence, recommending memberships and services that meet their needs. Build trusting relationships with our customers, handling customers vehicles with care and ensuring their vehicles shine! Maintain site cleanliness and operational efficiency of our location including routinely restocking offered amenities and facility upkeep. Load and align customers' vehicles into the car wash tunnel, ensuring proper equipment retraction and supervision of vehicle safety and security. Ensure compliance with all health, safety, and security protocols including appearance expectations. Who You Are: Ability to thrive in a fast-paced environment with interest in being active outdoors in various weather conditions. An outgoing individual with strong interpersonal and listening skills, able to connect effortlessly with customers. An always-smiling person who takes pride in their work and strives for excellence in every task. High-energy team player who is eager to meet objectives and support their team members. Upon receiving an offer, selected candidates must undergo a pre-hire background check. What Motivates Our Team: Competitive pay starts at $16.00 per hour with additional earning potential through incentive programs. Our top performers are making on average an extra $5-$10/hour right now! Flexible scheduling to accommodate your lifestyle. Extensive training and development opportunities, encouraging career growth-many of our leaders started as CSAs! Full suite of benefits including medical, dental, and vision insurance, 401(k) programs available, paid time off accrual starting day one, and more! Enjoy free car washes weekly and participate in team events that celebrate our culture and success. Travel requirements: This position is based at a Wash Shack location and requires travel to and from work and home. The position may require travel to and from field store locations or other locations as necessary and would normally equate to less than 10% of the employee's time. Physical demands: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, employees are regularly required to stand and/or walk for long periods of time. Employees are frequently required to stoop, kneel, crouch, or crawl. They must be able to lift and/or move up to 50 pounds. Specific vision abilities required by this job include depth perception. Ready to Ride the Wave? Apply now and discover a career full of opportunities at Woodie's Wash Shack. Your journey to an exciting future starts here! Apply Today: CAREERS - Woodie's Wash Shack (woodieswash.com) Woodie's Wash Shack is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We participate in the E-Verify system nationwide.
    $16 hourly Auto-Apply 47d ago
  • Tier 1 - Customer Experience Representative

    Edist

    Customer service associate job in Bonita Springs, FL

    Starting Salary: $46,550 Schedule: Monday to Friday, 8:30 a.m.- 5:30 p.m. (EST) eDist is a profitable, self-funded, and well-established AI Speech Automation technology company offering stable, non-seasonal roles and rapid advancement. Overview of Responsibilities: Respond to inbound customer inquiries. Provide navigation and usage support for Dictation.Cloud. Perform initial troubleshooting using SOPs. Document interactions accurately in HubSpot. Maintain service levels and quality standards. Participate in paid on-call rotation. Core Competencies: Customer Focus Technical Aptitude Communication Problem Solving Attention to Detail Time Management Adaptability Teamwork Qualifications: Drive to learn about technology and grow your knowledge. Strong communication and customer-service skills. Ability to troubleshoot basic technical issues. Familiarity with Windows and Microsoft Office. Ability to work full-time in office. Ability to assess Clients' support needs as they arise and provide solutions or direct to the proper channels. Comfortable communicating verbally with Clients to explain company and product values to ensure satisfaction. Ability to utilize, and supplement self-service resources (internal guides, manuals, SOPs, etc.). Ability to thrive on change and a sense of urgency to get things done. High energy with the ability to multitask and prioritize efficiently. Desire to learn our solutions, help others, and rapidly advance. Have excellent time management skills and can make decisions quickly. Maintain composure and Client focus while resolving issues. Superb ability to focus on detail as well as the overall view. Optional Qualifications: English/Spanish bilingual (preferred). Bachelor's Degree in computer science or similar industry experience. Comp TIA or equivalent experience Experience in HubSpot Healthcare IT experience is desirable Knowledge of Dragon Voice Recognition Software. Knowledge of Philips Dictation software and hardware products. Knowledge of Dictation & Transcription Hardware or Software. Any IT certifications in Networking, Citrix, VM Ware, Microsoft, or mac OS. Sales or hospitality experience. Work in Medical EHR or similar experience in vertical-specific software platforms. JOB CODE: 1000144
    $46.6k yearly 60d+ ago
  • Entry Level Openings: CUSTOMER SERVICE

    Nuview Connections

    Customer service associate job in Fort Myers, FL

    NuView Connections is a premier marketing firm that specializes in in-store direct marketing campaigns for leaders in the consumer entertainment industry. Our mission is to build connections between our clients and their potential customer base by creating a standard of excellence and providing top notch service while, fostering our teams' growth through a rewarding and progressive environment. The growth of our team members is our highest priority. We are passionate about delivering quality and results. NuView Connections values teamwork within our agency and strives for good partnerships across all platforms. Job Description Entry Level Openings: CUSTOMER SERVICE LOOKING TO HIRE 8 - 10 STAFF MEMBERS TO START IMMEDIATELY! Fort Myers & Surrounding Areas ________________________________________ Customer Services Representatives Full Time / Part Time ________________________________________ We have currently expanded and we have quickly become one of the fastest growing and most successful advertising firms in the Indiana Area. We provide exceptional customer service while continuing to grow and develop new markets for our prestigious clientele. Our firm is currently looking for several Entry Level customer service, marketing, and management positions to be filled. We are proud that our company provides top notch customer service and we are looking for candidates that will not only excel in the area, but that are ready for success and long term growth within our company We are currently offering Full Time and Part Time positions. We also offer Full Paid One-on-One Training. Our business is extremely proud of the employees that we have and their ability to use excellent customer service to catapult our business to the top. Experience is not necessary but any background in the following is a huge plus: • Customer Service • Retail • Sales • Restaurant • Marketing • Advertising • Public Relations • Management • Shift Lead or Team Lead Qualifications Best qualified candidates should have the following: Positive Attitude Excellent Communication Skills Ability to Multi-Task Enjoys Working in Fast-Paced Environment Motivated Leadership Qualities IMPORTANT NOTE This opportunity has nothing to do with: •NO DOOR TO DOOR •NO BUSINESS TO BUSINESS •NO TELEMARKETING •NO CALL CENTER SUBMIT YOUR RESUME TODAY FOR AN INTERVIEW!!! Please make sure to include your best contact number! Additional Information All your information will be kept confidential according to EEO guidelines.
    $21k-29k yearly est. 60d+ ago
  • Sales Rep/Customer service

    RTA of Iowa

    Customer service associate job in Fort Myers, FL

    Join Our Team Growing Team in Ft. Meyers FL! We are looking for dynamic and motivated individuals to join our team as a Customer Service/Sales Representative. As a key member of our team, you will be responsible for providing exceptional customer service and driving sales to help us achieve our goals. Key Responsibilities: Provide excellent customer service to all clients and customers Assist customers with inquiries, concerns, and product information Process sales transactions accurately and efficiently Meet and exceed sales targets Build strong relationships with customers to drive repeat business Maintain a clean and organized work appearance Stay up-to-date on product knowledge and industry trends Qualifications: Previous experience in customer service and sales is preferred but not required Excellent communication and interpersonal skills Ability to work in a fast-paced environment Strong attention to detail and organizational skills Positive attitude and a willingness to learn Ability to work independently and as part of a team If you are passionate about providing outstanding customer service, enjoy interacting with people, and thrive in a sales environment, we want to hear from you! $500 fast start bonus based on production *Ask about our 3-6 month Management training Program
    $28k-41k yearly est. 60d+ ago
  • Sales Department Appointment Setter & Customer Service Agent

    Sam Galloway Ford-Lincoln

    Customer service associate job in Fort Myers, FL

    Sam Galloway Ford is growing again! Please take advantage of this amazing opportunity to join our 4th generation, 96-year-old family owned and operated business. We are proud to serve Lee County as one of America's oldest Ford dealerships. We are currently looking to expand our sales BDC department with new team members. We are in need of two to three appointment setters/customer service agents. Responsibilities may include, but are not limited to: - Calling customers to set sales appointments - Answering emails in a timely manner - Following up on customer inquiries - Answering incoming sales phone calls - Working with the BDC manager - Communication with the sales team Ideal Candidates: - Team Player- Phone etiquette experience - Customer service background - Great communicator Sam Galloway offers competitive pay and a generous employee benefits program. Benefits include: PTO Health Insurance Dental Insurance Vision Insurance Employer Paid Life Insurance Optional Additional Life Insurance STD Insurance LTD Insurance Accidental Insurance Critical Illness Insurance
    $21k-27k yearly est. Auto-Apply 60d+ ago
  • Client Specialist

    Knitwell Group

    Customer service associate job in Estero, FL

    About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Have open availability of 20 - 29 hours per week Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 01109 Coconut Point FL-Estero,FL 33928Position Type:Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
    $27k-50k yearly est. Auto-Apply 52d ago
  • Licensed Insurance Customer Service

    AWA Insurance

    Customer service associate job in Port Charlotte, FL

    Job Description AWA Insurance, located in Fort Myers and Pt Charlotte, FL, has an immediate opening for a full-time, Insurance Customer Service Representative. We are looking for a talented, caring, professional to join our team. If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall customer experience. This is not a remote position. Please only apply if you are able to make the commute to our Fort Myers or Pt. Charlotte office location. Responsibilities include but not limited to: Answer phones and greet clients. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. You will receive: Salary plus bonus (salary predicated on experience) Paid time off (vacation and personal/sick days) Profit Sharing Health Insurance Valuable experience Growth potential/Opportunity for advancement Requirements Customer Service experience preferred Excellent communication skills - written, verbal and listening Self-motivated Detail oriented Proactive in problem solving Ability to work in a team environment Ability to effectively relate to a customer Property Casualty license, 4-40 or 2-20 (must be able to obtain prior to start date)
    $23k-34k yearly est. 30d ago
  • PLAYERS CLUB REP I - CUSTOMER SERVICE DESK

    Seminole Hard Rock Hotel & Casino 4.0company rating

    Customer service associate job in Immokalee, FL

    PROPERTY PROFILE: Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Casino Hotel can feel more like play than work. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our Team Members with competitive benefits and a great work environment. If you're ready to join a stellar team full of tastemakers and trendsetters who stand out from the average resort crew, apply today. Open 24 hours a day, seven days a week, 365 days a year, Seminole Casino Hotel is the largest, most exciting attraction in the five-county region and Southwest Florida's premier gaming destination with 75,600 square feet of high-paying progressive gaming, over 1,300 slot machines, blackjack, Mini baccarat, Pai Gow, 3 Card Poker, Let it Ride Poker, and Texas Hold'Em Bonus. OUR COMMITMENT TO SERVICE: We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests. #profjobs Responsibilities SUMMARY Solicits and identifies new gaming guests for the Players Club program. Maintains customer information assuring the highest standards of data entry. ESSENTIAL DUTIES AND RESPONSIBILITIES * May include but are not limited to: * Must have an outgoing personality and be able to generate new business by signing up qualified customers for the Player's Club. * Greets and interacts with guests in the casino in a courteous and professional manner. * Promotes Seminole Classic Casino by communicating with customers in an enthusiastic helpful and friendly manner. * Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience. * Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals. * Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance. * Must have a thorough understanding of the Player's Club benefits. * Maintains up-to-date knowledge of player tracking system, promotions, events, entertainment and general property information. * Creates and issues Player's Club cards and promotes the program and related promotions. * Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. * Maintains integrity of database by following precise standards of data entry. * Ensures the protection of customer's rewards and credit lines. * Must be able to work as a team. * Must be able to work under pressure and handle customer inquiries in a courteous, efficient and professional manner. * Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures. * Other duties as assigned. Qualifications QUALIFICATIONS To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. * Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience. * Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals. * Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance. * Must be able to work a flexible schedule to include evenings, weekends and holidays. EDUCATION AND/OR EXPERIENCE * High school diploma or equivalent required. Previous commission, customer service, telemarketing or retail sales experience preferred. LANGUAGE SKILLS * Ability to read and understand all Seminole Tribe of Florida policies and procedures. * Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. MATHEMATICAL SKILLS * Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities. Reasoning Ability: * Ability to function and manage in non-standard situations where some judgment must be exercised. Computer Skills: * Basic computer skills required. * Must be able to type at least 25 words per minute. Certificates, Licenses, and Registrations: * Must apply for, obtain and remain eligible for the appropriate Seminole Tribal Gaming License. PHYSICAL DEMANDS * Must be able to stand for long periods of time and maneuver in a confined area. * Must be able to communicate with guests in a noisy environment. * Must be able to respond to visual and aural cues, using color monitors on computer screens, and addressing concerns or questions. * Must be able to push and/or pull 5 lbs., lifting up to 40 lbs. on a limited basis. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the duties and responsibilities of this position. * Will be exposed to casino related factors including, but not limited to, second hand smoke, excessive noise, large crowds and stress related to servicing guests in a high pressure and fast paced environment. CLOSING: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: Credit Check Criminal Background Check Drug Screen
    $26k-32k yearly est. Auto-Apply 8d ago
  • Leisure Reservations Agent

    Sitio de Experiencia de Candidatos

    Customer service associate job in Naples, FL

    Assist other departments when needed to ensure optimum service to guests. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Engage guests in conversation regarding their stay, property services, and area attractions/offerings. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $24k-32k yearly est. Auto-Apply 9d ago
  • Branch Customer Representative

    Suncoast Schools Federal Credit Union 4.2company rating

    Customer service associate job in Port Charlotte, FL

    Compensation: $20.00 Hourly - Incentive raises earned for learning key skills! Service Center Hours of Operation: Monday through Thursday 8:30 AM - 5:00 PM and Friday 8:30 AM - 6:00 PM Shifts are based around the hours of operation Position Type: Full Time The Branch Customer Representative (Member Advocate) plays a key role in customer service throughout the branch locations. Suncoast Credit Union advocates positively impact member experience and build lasting relationships. This position conducts a wide range of teller financial transactions providing professional, prompt, courteous, and accurate service while also holding high respect for the confidentiality of members. Additionally, this individual proactively seeks competency skill progression, fostering growth within the position. Responsibilities * Greet and welcome members to the credit union branch providing excellent member service throughout interactions * Identify ways to improve members' financial life * Present and advise members, or prospective members, about Suncoast Credit Union financial products and services to meet their financial needs * Provide answers to members' questions * Solve problems regarding members' financial needs by listening to details, collecting data, securing answers, and reporting results to the inquiring party * Conduct teller transactions such as processing deposits, withdrawals, check cashing, loan payments, transfers between accounts, gift cards, traveler's checks, and money orders * Assess membership eligibility by interviewing prospective members * Maintain knowledge of Suncoast Credit Union products and services, including features and benefits * Open deposit account * Perform account changes, reconciliations, and error resolution * Implement credit union policies and procedures regarding teller transactions * Verify deposits, withdrawals, loan payments, and account balance amounts * Obtain proper identification and endorsements * Verify signatures, maintain proper check approval and cash drawer limits * Balance cash drawer at the end of day * Maintain an accurate teller balancing record * Secure negotiable items and confidential records * Assist with servicing ATM, night drop vault, coin machine, and CDM Qualifications * High school diploma or equivalent * 1+ year of experience with a financial institution or similar customer service role (Attainment of a bachelor's degree may be substituted for previous work experience) * General math proficiency to balance cash drawer, audit own work, and reconcile accounts * Good written, verbal and interpersonal communication skills to professionally interact effectively with members and staff * Must be able to maintain a high level of confidentiality Skills * Customer Service * Data Science * Sales Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Must be able to lift and carry up to 25 pounds. Vision requirements include close and classroom vision. Occasionally required to travel by automobile. Occasionally required to work other than normal business hours. Safe Act Statement This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry (NMLS). The employee will obtain a unique identifier from the registry before engaging in mortgage loan originator activities. The employee must maintain and renew the registration on an annual basis, provide updated registration information with the registry on a timely basis, and provide a unique identifier to consumers as required by applicable SAFE Act regulations and Suncoast Credit Union policies and procedures. Benefits * Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts * Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage * Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO * Community Involvement: Paid Volunteer Hours * Growth: Degree Assistance up to $5,000 per year For more information, including additional benefits, please visit our benefits website at ************************************************ Company Overview Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. For more information, please visit our careers site at **************************************** Responsibilities * Greet and welcome members to the credit union branch providing excellent member service throughout interactions * Identify ways to improve members' financial life * Present and advise members, or prospective members, about Suncoast Credit Union financial products and services to meet their financial needs * Provide answers to members' questions * Solve problems regarding members' financial needs by listening to details, collecting data, securing answers, and reporting results to the inquiring party * Conduct teller transactions such as processing deposits, withdrawals, check cashing, loan payments, transfers between accounts, gift cards, traveler's checks, and money orders * Assess membership eligibility by interviewing prospective members * Maintain knowledge of Suncoast Credit Union products and services, including features and benefits * Open deposit account * Perform account changes, reconciliations, and error resolution * Implement credit union policies and procedures regarding teller transactions * Verify deposits, withdrawals, loan payments, and account balance amounts * Obtain proper identification and endorsements * Verify signatures, maintain proper check approval and cash drawer limits * Balance cash drawer at the end of day * Maintain an accurate teller balancing record * Secure negotiable items and confidential records * Assist with servicing ATM, night drop vault, coin machine, and CDM Qualifications * High school diploma or equivalent * 1+ year of experience with a financial institution or similar customer service role (Attainment of a bachelor's degree may be substituted for previous work experience) * General math proficiency to balance cash drawer, audit own work, and reconcile accounts * Good written, verbal and interpersonal communication skills to professionally interact effectively with members and staff * Must be able to maintain a high level of confidentiality Skills * Customer Service * Data Science * Sales Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Must be able to lift and carry up to 25 pounds. Vision requirements include close and classroom vision. Occasionally required to travel by automobile. Occasionally required to work other than normal business hours. Safe Act Statement This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry (NMLS). The employee will obtain a unique identifier from the registry before engaging in mortgage loan originator activities. The employee must maintain and renew the registration on an annual basis, provide updated registration information with the registry on a timely basis, and provide a unique identifier to consumers as required by applicable SAFE Act regulations and Suncoast Credit Union policies and procedures. Benefits * Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts * Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage * Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO * Community Involvement: Paid Volunteer Hours * Growth: Degree Assistance up to $5,000 per year For more information, including additional benefits, please visit our benefits website at ************************************************ Company Overview Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. For more information, please visit our careers site at ****************************************
    $20 hourly Auto-Apply 8d ago
  • Call Center Operator

    St. Matthews House Inc. 4.1company rating

    Customer service associate job in Naples, FL

    Job DescriptionDescription: OUR CORE PURPOSE: As an expression of God's love in Southwest Florida, we are growing to ensure that no one experiencing hunger, homelessness or addiction is alone or without a pathway for their journey from crisis to contributor. Together with our partners and participants, we cultivate communities where people are progressively seen, accepted, challenged, and supported. ABOUT THIS ROLE: The Call Center Operator will be accountable to create an environment of appreciation and professionalism for all donors who contact St. Matthew's House. They should be able to multitask, answer incoming calls and effectively handle all customer service issues; while maintaining a positive demeanor during stressful, high volume situations. Must be a performance driven individual who strives to achieve the highest quality of customer service. Job Duties and Responsibilities: Assist the organization in meeting and exceeding our standard productivity goals, which can be measured by a 90% or greater weekly NPS score on donor reviews. Establish a level of trust between St. Matthew's House and its donors by following through on every call received. Ensure our donors fully understand the mission to which they are donating. Handle scheduling communications with donors; such as pickup confirmations, cancellations and reschedules. Properly acknowledging donors after they make a donation in various ways, including telephone calls and/or written correspondence. Enter data into the SMH T-Drive and maintain logs, activities and other information. Provide excellent public relations and demonstrate strong communication skills with donors and colleagues. Maintain positive team, building relationships with fellow employees. Safety is foremost in all we do; this position must take that into consideration for every decision made. Perform related work as required. Requirements: Education: High School diploma or equivalent preferred Experience: Minimum 1-year experience in customer service strongly preferred Confidentiality: Works with confidential information Working Conditions: Mainly office-based, warehouse and surrounding area. Flexible work hours; this position requires some overtime/holidays.
    $31k-35k yearly est. 8d ago
  • Coastland Center FL221

    Auntie Anne's Pretzels

    Customer service associate job in Naples, FL

    Coastland Center Naples, FL Chestnut Land Company franchisee of Auntie Anne's and Cinnabon. Chestnut Land Company started in 1994 and has grown to be the largest domestic franchise partner of Auntie Anne's Soft Pretzels. We are headquartered in Boardman, Ohio with over 100 locations in 14 states, including occupying some of the country's most prestigious indoor and outdoor malls, shopping venues, and outlet centers. We are recognized industry leaders who pride ourselves on providing memorable experiences for our customers and employees. We're proud to say this is a great place to start a career, grow professionally, and make a difference. Here, everyone's voice is heard and fun is the rule rather than the exception, plus you are recognized for your efforts and achievements. If you are ready to be part of a vibrant team, please submit your application today. We look forward to welcoming you aboard!
    $24k-33k yearly est. 55d ago
  • Fruit Expert- Customer Service

    Palmko Enterprises

    Customer service associate job in Estero, FL

    The Fruit ExpertTM - Customer Service Associate ensures that the Edible service standard is met and surpassed by providing customers with prompt service, delivering a WOW experience. Essential Job Functions and Responsibilities: • Demonstrates a strong understanding of product knowledge and quality standards • Welcomes and connects with every customer to provide excellent customer service • Discovers customer needs and appropriately suggests products with every customer to enhance service and meet sales goals • Assists customers in the selection and purchase of Edible products • Uses effective sales approaches and displays strong knowledge of product line • Effectively converts customer inquiries into sales • Builds long-term relationships and builds the trust and loyalty of customers • Responds to customer needs • Maintains customer service area and equipment in a clean and appealing manner • Manages difficult customer situations in a calm and professional manner Maintains Quality Store Operations • As needed, prepares a variety of fruit arrangements, dipped fruit, and ETG products to Edible standards • Follows store policies and procedures for operational flow at each station • Performs cleaning tasks in accordance with the cleaning standards and works as a storeteam player • Presents oneself professionally and demonstrates clear communication with all customers and co-workers • Follows standards for merchandising, stocking, rotating and storing all products Financial Contribution • Follows cash handling and register policies • Follows inventory stocking and recording guidelines • Takes responsibility to learn all aspects of the position • Learns and demonstrates creating the Edible Experience • Learns and performs duties of customer Service, production, and/or delivery driver as needed • Learns and demonstrates all performance standards by completing in-store training and utilizing digital training portal on an ongoing basis
    $39k-86k yearly est. 60d+ ago

Learn more about customer service associate jobs

How much does a customer service associate earn in Cape Coral, FL?

The average customer service associate in Cape Coral, FL earns between $20,000 and $38,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.

Average customer service associate salary in Cape Coral, FL

$27,000

What are the biggest employers of Customer Service Associates in Cape Coral, FL?

The biggest employers of Customer Service Associates in Cape Coral, FL are:
  1. Dollar Tree
  2. Walgreens
  3. Family Dollar
  4. Wawa
  5. Variety Stores LLC
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