Post job

Customer service representative jobs in Acworth, GA - 2,260 jobs

All
Customer Service Representative
Client Specialist
Call Center Representative
Customer Service Associate
Call Center Operator
Inbound Sale Representative
Customer Relations Specialist
Reader
Customer Service Expert
Reservations Agent
  • Customer Service Associate

    Raising Cane's 4.5company rating

    Customer service representative job in Kennesaw, GA

    Starting hiring pay at: $15.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc. We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us. Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team! Qualities of awesome Canes Customer Service Associate: Team player Excellent communicator Happy, Courteous and Enthusiastic Hard working and attentive Responsible and dependable Authentic and genuine Takes pride in doing a good job Benefits available for hourly Crew: Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection OnePass Gym Membership Program 401(k) With Safe Harbor Employer Match (age 21 & older) Access to financial advisors for budget and retirement planning Crewmember Assistance Program Education assistance Pet Insurance Perks & Rewards for hourly Crew: Paid Time Off* Closed for all major holidays** Early closure for company events Casual Work Attire Flexible Scheduling Perkspot Employee Discount Program *Must satisfy hours requirement per year **Locations may vary ESSENTIAL FUNCTIONS OF THE POSITION: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lift and carry, push or pull heavy objects up to 50 pounds Kneel, bend, twist or stoop Ascend or descend stairs Reach and grasp objects (including above head and below waistline) Excellent verbal and written communication Ability to show up to scheduled shifts on time Cleaning tables, floors and other areas of the Restaurant Taking orders from Customers and processing payments efficiently Follow proper safety procedures when handling and/or preparing food Ability to multitask ADDITIONAL REQUIREMENTS: Must be 16 years of age or older Provide all Customers with quick and friendly service Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service Work under pressure and at a fast pace Align with Raising Cane's culture by balancing Working Hard and Having Fun Take initiative Comply with Company policies Raising Cane's appreciates & values individuality. EOE
    $15 hourly 3d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Customer Service Associate

    Ashworth Golf 3.9company rating

    Customer service representative job in Conyers, GA

    As a Customer Service Associate, you will lead the effort to deliver a world-class experience for our customers. For Ashworth, that means owning all of the operational aspects of delivering high quality custom embellished products accurately, on time and complete, minimizing friction points for both the sales representatives and especially the customer. You will work closely with Customer Service, Sales and Graphic Design to ensure all orders are production ready to meet customer expectations and delivery deadlines. You love being in the trenches and working directly with the customer and Ashworth Team members to solve problems and deliver results. You bring a natural curiosity to work every day to ask the right questions to build better processes and procedures that will drive better results. Your energy and enthusiasm are contagious and help bring the best out of the people around you. Your organizational and analytical skills enable you to effectively manage our embellished order pool and be a natural problem solver. You are collaborative and have impeccable follow through and attention to detail. Role and Responsibilities: Work closely with Sales and Customer Service to ensure detailed and accurate embellished orders are being entered into RepSpark and flowing to NetSuite. Own the company embellished order pool and work to ensure all embellished orders are production ready in a timely fashion to allow the operation to begin production: 1- Identify and chase artwork needing approval 2- Order approved Heat Transfers and Appliques required to fulfill orders 3- Work closely with 3rd party embroidery partners to manage workflow, priorities and quality execution, including coloring of embroidered orders 4- Work closely with the Operations team to manage workflow, priorities and quality execution of Heat Press orders Communicate proactively with customer service and sales representatives when problems arise and bring solutions to the table Leverage NetSuite reporting and available Business Intelligence tools to monitor, measure, track and report on all embellished orders. Qualifications: BA/BS degree preferred. Minimum of 3 years of relevant work experience; experience with Embellishment Services is highly desirable. Possesses mid-level Microsoft Office skills (Word, Excel, PowerPoint) Experience working within Enterprise Systems, WMS and Business Intelligence / Business Analytics solutions. NetSuite experience is preferred but not required. Skills: Enthusiasm and commitment to deliver high quality embellished products Strong verbal, written and interpersonal skills Exceptional listening skills Ability to organize and prioritize work and meet deadlines Proactive/Problem solving mindset Effective team player who collaborates with others and shares ideas Demonstrate high standards of ethical conduct
    $24k-30k yearly est. 1d ago
  • Psychic & Tarot professional readers

    Psychic Link 4.0company rating

    Customer service representative job in Atlanta, GA

    Psychic & Tarot professional readers needed for a professional psychic network. Customers are given the quality as all readers hired have been screened prior to hire.
    $26k-46k yearly est. 11d ago
  • Customer Relations Specialist / Retail Administrator (Customer Care opportunity in Cartersville / Canton, GA; competitive pay and benefits; stability)

    Blossman Gas Jobs 4.3company rating

    Customer service representative job in Cartersville, GA

    Are you looking for a growing, but stable company in which to build a career in the Cartersville / Canton, GA area? Do you enjoy interacting with customers by telephone and in-person? If so, Blossman Gas & Appliance seeks customer-oriented applicants looking for a professional growth opportunity to apply for the position of Customer Relations Specialist at our growing, retail location in the Cartersville / Cassville, GA area. We are America's largest, independent propane company with more than 80 locations in 12 states. Due to our culture, these positions have very little turnover. Our Customer Relations Specialists are the primary, first line of contact for our customers. They answer the phones, coordinate the daily closeout and deposit, post payments, schedule gas deliveries and other services, and promote/sell Blossman's core line of appliances and services. The position blends customer-care, computer work, and consultative selling. Key qualifications include: High school diploma required; some college or earned degree helpful Professional, friendly demeanor; enjoy helping people; comfort with recommending products and solutions Ability to work regularly in a fast-paced, retail setting Solid computer skills and the ability to learn new software Reliable; solid work ethic Desire to work M-F from 8-5 with limited overtime Pass pre-employment background check, drug screening, and other pre-employment steps *Our office remains busy throughout the year so someone who is friendly with solid organizational skills will be needed to help ensure success in this position. A strong commitment to safety, consistent with company policy, is also important. Competitive pay will depend on prior experience. Excellent benefits including PTO, health insurance, 401k w match and bonus opportunities are included. Ongoing training and a solid company culture await you! If you live locally, enjoy retail/clerical/customer-service, and want to work for a great company, then we encourage you to submit your application for consideration. Due to the anticipated large number of responses to this ad only those with the necessary experience requirements may be contacted. Blossman Gas is an Equal Opportunity / Veterans / Disabled employer. Drug-free employer.
    $30k-38k yearly est. 60d+ ago
  • GWA Inbound 5a-130p Monday - Friday

    HD Supply 4.6company rating

    Customer service representative job in Forest Park, GA

    Preferred Qualifications Prior experience working in multiple departments in a distribution center. Previous experience operating material handling equipment. Ability to understand written material. Job Summary Works in multiple departments within a distribution center, including case pick, shipping, receiving, returns, loading, order processing, and replenishment. Operates material handling equipment to move inventory within the facility. Major Tasks, Responsibilities, and Key Accountabilities Uses material handling equipment to locate and deliver products, supplies, and equipment to designated areas. Assists with staging and loading orders into trucks for customer delivery. Verifies quantity and quality of incoming products from vendors and distribution centers. Uses packing list information to collect items for customer orders, including building and wrapping pallets of products. Examines and inspects stock items for wear and defects and notifies management of inventory issues. Returns misplaced products to proper storage areas. Maintains a clean working environment in accordance with company safety policies. Performs inventory control functions as needed. Nature and Scope Refers complex, unusual problems to supervisor. Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor. Work Environment Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes. Ability to lift and carry up to 50 pounds in a physical environment. Ability to stand for periods of time up to and exceeding 60 minutes. Ability to make repetitive movements, such as using a 10-key or calculator, bending, or squatting. No travel required. Education and Experience HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility. Our Goals for Diversity, Equity, and Inclusion We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
    $41k-65k yearly est. Auto-Apply 37d ago
  • Licensed Insurance Customer Service

    Allstate Agency 3.9company rating

    Customer service representative job in Carrollton, GA

    Job Description Allstate Agency in Carrollton, GA is seeking a Licensed Insurance Customer Service Representative to join our team. We are looking for an ambitious, customer-focused professional who is P&C licensed (or able to obtain quickly) and interested in long-term career growth. Previous Allstate experience is preferred but not required. This position is ideal for someone who enjoys helping customers, solving problems, and building strong client relationships over the phone and in person. What You Will Do • Provide outstanding customer service to new and existing clients • Handle phone calls, questions, and service requests with professionalism • Build and maintain customer relationships to support retention • Assist with policy reviews and coverage recommendations • Identify customer needs and offer appropriate insurance solutions • Schedule appointments, follow up with leads, and support agency growth • Work with the agent to meet individual and team goals What We're Looking For • Active Property & Casualty license (or ability to obtain) • Strong communication and customer service skills • Ability to multi-task in a fast-paced environment • Comfortable discussing insurance needs and presenting solutions • Interest in helping customers manage everyday risks • Dedicated work ethic and motivation to succeed • Willingness to obtain Life license if needed Compensation Base hourly pay plus commissions. How to Apply Submit your application through Indeed to be considered immediately. Licensed Insurance Customer Service Representative Allstate Agency - Carrollton, GA Full-Time; In-Office
    $35k-71k yearly est. 22d ago
  • Call Center Representative

    Surgery Partners 4.6company rating

    Customer service representative job in Newnan, GA

    Work Schedule: M-F, 8a-5p A Call Center Representative will be responsible for answering all incoming calls for Georgia Bone and Joint and will either respond directly to the inquiry or will direct the call accordingly. The position schedules appointments for providers as well as obtaining necessary information from the patient in regards to insurance, required personal information, obtain any necessary prior medical records, and/or obtain pre-certification for the appointment. The ideal candidate will have experience in a customer service-oriented environment with a high call volume. Organizational skills and able to multi-task is essential to succeed in this position. Candidate must be able to work independently and make decisions based on training and knowledge. Able to tolerate lengthy periods of sitting and repetitive keyboard typing. A high school diploma or the equivalent is required. Experience working in the medical industry is a plus. Benefits: * Comprehensive health, dental, and vision insurance * Health Savings Account with an employer contribution * Life Insurance * PTO * 401(k) retirement plan with a company match * And more! Equal Employment Opportunity & Work Force Diversity Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
    $21k-28k yearly est. 42d ago
  • Call Center Representative

    Serenity Mental Health Centers 3.7company rating

    Customer service representative job in Atlanta, GA

    Job DescriptionReady to Make an Impact in Healthcare? Join Serenity. Want to be part of something meaningful without a clinical background? This is your moment. At Serenity Healthcare, we're transforming mental wellness with compassion, innovation, and a people-first approach. No Healthcare Experience? No Problem. We're not looking for medical backgrounds - we're looking for calm, clear communicators who know how to solve problems and keep things moving. If you're steady under pressure, thrive in a fast-paced environment, and genuinely care about helping others, you'll feel right at home. Bring your focus, empathy, and drive - we'll train you on the rest. The Role: Call Center Representative | Sandy Springs, GA As a Call Center Representative, you'll connect with potential patients who've expressed interest in starting their healing journey but may be uncertain or hesitant. With a blend of empathy and confident follow-up, you'll gently guide them toward booking their first appointment-turning leads into lasting patient relationships. What You'll Be Doing: Gently guide hesitant patients to book their first appointment with care & empathy Convert new leads into patients with confident, results-driven follow-up Schedule, adjust, and cancel appointments with accuracy Act as a liaison between established patients and their provider Working with other healthcare professionals to ensure seamless patient care Provide information about healthcare services, procedures, and policies Handle patient concerns, complaints, and questions promptly and professionally Follow protocols for managing patient inquiries and issues Resolve patient issues, offer solutions, and escalate when needed Verifying patient information, insurance details, and eligibility Accurately enter and update patient info in the EMR system Other duties as assigned Who We Are: Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare. Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire. You will need to attend four consecutive 40-hour weeks for training; after you may choose full-time or part-time. Requirements What You Need: High School Diploma or GED Proven experience in a high-volume customer service industry Excellent verbal and written communication Proficiency with MS Office applications a plus Basic math skills Benefits Why You'll Love Working at Serenity: Starting at $16.50/hour with growth opportunities to $19.50/hour within six months Additional $1.00 per hour differential pay for fluent bilingual Spanish/English speakers (must pass in-house assessment) Luxe-level benefits: We cover 90% of medical, dental & vision 401(k) - because your future deserves self-care too 10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge Flexible Shift Hours
    $16.5-19.5 hourly 14d ago
  • Onsite Call Center Rep - Starting Monday, 1/19/2026 (Peachtree Corners)

    Transworld Systems Inc. 4.3company rating

    Customer service representative job in Atlanta, GA

    Please Note: After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, "Verint". This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview. Work Location: Peachtree Corners Office Compensation: $16.00/hour Paid Training Start Date: Monday, January 19, 2026 Training Hours: Monday thru Friday: 8am - 5pm EST (3 weeks + 2 weeks of Nesting) Hours of Operation (following training): Monday thru Friday: 7am - 9pm EST and Saturday: 7am - 6pm EST * Please note: During Training, you will be assigned a set work schedule within the indicated hours of operation listed above. Build Your Future! Come join our thriving team as a Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI-CXBPO (part of TSI family of companies)? * Paid training * Team-oriented work environment * Growth opportunity * Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! Responsibilities In This Role, You Will: * Responsible for responding to daily customer requests, inquiries, and issues through various types of correspondence. * Provide thorough, efficient, and accurate documentation and updates in all required systems for each work event. * Identify root cause of issues and concerns and determine resolution. * Maintain and organize all pertinent back up information to substantiate payment postings as necessary. * Follow up in a timely manner to ensure customer satisfaction. * On calls, where applicable, our agents must offer and explain the value of non-regulated products and services (for example: home wiring, surge protection, and water heater repair). * Perform other duties as assigned by management. Qualifications Ideal Candidate Qualifications: * High School Diploma or General Educational Development (GED) certificate or equivalent relevant work experience desired. * Previous call center/customer service experience preferred. * Exhibit strong attention to detail. * Good mathematical and analytical skills required. * Ability to maintain the highest level of confidentiality. * Proficient personal computer skills, including Microsoft Office. * Excellent interpersonal, written, and oral communication skills. * Ability to work in a team fostered environment. * Ability to work in a multi-tasked environment. * Ability to prioritize and organize work. Work Environment * Office environment. * Ability to lift and/or move 20 pounds with or without accommodation. Note: * Camera requirements - Cameras are required to be on during training from start to end of each shift (not including breaks and lunches) This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company. We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws. TSISP
    $16 hourly 16d ago
  • AdTech Client Specialist

    Urban Science 4.6company rating

    Customer service representative job in Atlanta, GA

    We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team. We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now! POSITION OVERVIEW With the success of our revolutionary suite of Media Performance solutions that takes the guesswork out of planning, deploying, and optimizing automotive media, we are looking for a Client Specialist to help support our growth within the agency and ad-tech community. This role has current Hybrid Workplace flexibility, and candidates must be available to work in-person two to three days per week at an Urban Science office location. We are headquartered in Detroit, MI and additionally have flexibility to consider candidates local to Atlanta, Dallas (Plano), or Nashville (Franklin). URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE. Essential Duties and Responsibilities AdTech team operational and client account support. Process and analyze usage reports from platform, agency and OEM contracts. Support the development of a reporting repository for Media Performance projects. Maintain Media Performance project data at the Solution, Platform, Brand, and Segment levels. Coordinate with internal teams to ensure services are activated and running smoothly. Act as main point of contact for questions or concerns from active clients and users. Support Senior Engagement Managers and Head of Sales on day-to-day client needs, such as research. Coordinate with internal teams to ensure services are activated and running smoothly. Qualifications - Education and Experience To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, abilities, and competencies required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required: Data Savvy: Requires a broad understanding of real-time analytics, and experience working with data to provide clear and insightful recommendations Data management skills (SQL or Access is nice to have) Requires demonstrated knowledge of excel, ability to do pivot tables, macros, etc. MS Office: Requires solid knowledge of MS Excel, Word, PowerPoint, Teams, and Outlook Thought Leadership: Requires ability to apply Urban Science methodologies and new ideas to the client's mission critical problems to help them drive business Experience being a process creator/innovator Ability to ask relevant, thoughtful questions, take initiative, critical thinker Communication skills: Strong written and verbal skill set required. Ability to communicate concisely and coordinate effectively with various levels of leadership, and across various teams/offices Presentation skills: Ability to conduct professional presentations with various levels of leadership Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way Initiative: Requires the drive to go above and beyond to improve or enhance job results. Ability to work independently in assigned space Time Management: Requires strong capability to prioritize competing demands, manage multiple concurrent tasks and run meetings on schedule Project Management: Project management skills, including the ability to estimate work efforts, define work plans, monitor progress and report schedule variances and scope changes. Responsible and accountable to meet deadlines and deliver work as needed. Preferred: Campaign analytics background Account management background Digital automotive marketing experience Accounting, billing and reporting knowledge Automotive media, Insertion Order, product/service usage reporting EDUCATION and/or EXPERIENCE: Bachelor's degree in business, Marketing, etc. required; other degrees considered with demonstrated ability to apply advanced skill in quantitative analysis. Minimum of 3 years related work experience required Digital marketing/agency experience required WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond a traditional 40-hour workweek.
    $57k-79k yearly est. Auto-Apply 27d ago
  • Client Success Renewals Specialist

    Norstella

    Customer service representative job in Atlanta, GA

    Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
    $70k-90k yearly 8d ago
  • Phlebotomist Specialist-Client Office

    Labcorp 4.5company rating

    Customer service representative job in Smyrna, GA

    **At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!** We are currently seeking a Phlebotomist to work in a client office. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization. *** QUARTERLY INCENTIVE BONUS PROGRAM** PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics. **Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here (************************************************************** **.** All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. **Work Schedule: (32 Hours)** **Monday-Thursday 8:00am-5:00pm with 1 hour lunch break** The hours/location may change/vary based on business need and/or the request(s) of your supervisor or management. **Work Location: Smyrna, GA** This position does not require you to be fully vaccinated against COVID-19. **Job Responsibilities:** + Perform blood collections by venipuncture and capillary techniques for all age groups. + Collect specimens for drug screens, paternity tests, alcohol tests etc. + Perform data entry of patient information in an accurate and timely manner. + Process billing information and collect payments when required. + Prepare all collected specimens for testing and analysis. + Maintain patient and specimen information logs. + Provide superior customer service to all patients. + Administrative and clerical duties as necessary + Assembling equipment such as: tourniquet, needles, disposable containers for needles, blood collection devices, gauze, cotton, and alcohol on work tray, according to requirements for specified tests or procedures, + Performing other responsibilities as required, Work with and draw from a wide range patient cases in a confident manner, + Maintaining safe, secure, and healthy work environment by following standards and procedures and complying with legal regulations, + Verifying or recording identity of patient or donor and converses with patient or donor. + Maintaining Refrigerator and Freezer temperatures. + Maintain a safe, secure, and healthy work environment, + Comply with legal Phlebotomy regulations, Handle urine analysis, blood testing, Perform a variety of routine blood drawing procedures. + Travel to additional sites when needed. **Job Requirements:** + High school diploma or equivalent + Phlebotomy certification or completed training program from an accredited agency or previous experience as a phlebotomist is required **(2-3 year required)** + Proven track record in providing exceptional customer service + Strong communication skills; both written and verbal + Ability to work independently or in a team environment + Comfortable working under minimal supervision + Reliable transportation required + Flexibility to work overtime as needed + Able to pass a standardized color blindness test **If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!** **Labcorp is proud to be an Equal Opportunity Employer:** Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. **We encourage all to apply** If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (**************************************************** or contact us at Labcorp Accessibility. (Disability_*****************) For more information about how we collect and store your personal data, please see our Privacy Statement (************************************************* .
    $34k-51k yearly est. 9d ago
  • Client Experience Specialist

    Home Probe, Inc.

    Customer service representative job in Decatur, GA

    Now is an exciting time to work and grow with the team at Home-Probe - join a company with a long track record of success and big growth plans! You'll be building and expanding our relationships as you consult with home buyers, sellers, and real estate agents who call or email our office to inquire about our home inspection process and services. You'll educate them on the Home-Probe inspection experience, get them scheduled, and provide gold standard administrative support to our inspectors in the field. Best of all, you'll leave everyday knowing you made a difference by creating an exceptional experience for everyone interacting with the company. Who is Home-Probe? Our team has fun working hard and prides itself on collaboration. Home-Probe's core mission is to create better careers. We do that by setting the gold standard in the home inspection experience as the “best inspection company in the world.” Our folks put family first. We have to go to work and we do what we do for our families. We do it better than anyone else for their families. Each person here has a “do it takes” work ethic, and we always do the right thing. We are all hungry for growth and our huge success comes from being remarkable every day. What makes you a great fit? We're looking for a person who is much like our company, has a track record of success in a B2B or real estate setting and a hunger for growth. The ideal candidate is: Computer savvy including Microsoft Office proficiency Conversational and engaging by phone, text and email Closer in consultive sales (inbound calls) Flexible and likes a fast-paced business Reliable and committed to the team Innovative with ideas to better our client experience Competitive and results-oriented Someone who sees the glass half full. If you find satisfaction in being the one who aligns the stars and makes the magic happen, you'll soon be raving about your success with Home-Probe. Must be mature and domestically secure. Ability to commute reliably to office location and work well in a smoke-free, professional environment is paramount. When will you work? Monday through Friday with some flexibility for occasional weekend shifts. Full time position (40 hours per week). Where will you work? Our office is in the heart of vibrant downtown Decatur and was recently renovated. This position reports to the office. What's in it for you? You'll work for a company that fosters innovation and encourages professional development. Some of the perks of joining our team include: Competitive annual salary Health insurance with generous company contributions Retirement plan with match PTO Paid holidays Paid parking
    $35k-60k yearly est. Auto-Apply 60d+ ago
  • Outbound Call Center Representative - Insurance

    Alacrity Solutions

    Customer service representative job in Conyers, GA

    Alacrity Solutions Outbound Call Center Representative - Insurance Alacrity Solutions is a full end-to-end provider delivering streamlined insurance claims, repair, and recovery solutions. As one of the largest independent providers of insurance claims services in North America, we provide property, auto, heavy equipment, and casualty claims management services. Our staffing capabilities, temporary housing services, managed repair network, and subrogation services support a fully integrated solution for all your needs from first notice of loss through completion of repairs. By assembling the best service providers through strategic acquisitions and relying on the right talent, Alacrity Solutions provides consistent, professional, and scalable services throughout the entire claim handling and resolution process. To learn more, visit ************************** The role of Outbound Call Center Representative is primarily responsible for making outbound calls in a secure room environment to report auto accidents. Primary Duties include but are not limited to: (Reasonable accommodation may be made to enable qualified individuals to perform essential functions.) Report claims in a secure call center environment by making outbound calls continuously throughout scheduled shift. Ask all required questions, obtain claim information from the adverse carrier, and provide the claim information for the insured. Completes call template to reflect successful or unsuccessful reporting of each claim, which is then submitted to the claim file. Provides thorough claim documentation for each claim. Create invoice for files worked. Skills & Requirements: Report First Notice of Loss Claims Manage Outbound Calls in a Timely Manner Meet Team/Personal Qualitative and Quantitative Targets Previous experience in a customer support role. Strong phone and verbal communication skills along with active listening. Ability to multitask, set priorities, and manage time effectively. Knowledge of Microsoft Office i.e., Word, Outlook, Excel. Ability to type a minimum of 40 words per minute. High school degree. Supervisory Responsibilities: N/A Physical & Mental Demands: The physical demands described here are representative and must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand, walk and use hands to handle or feel. Ability to read, analyze, and interpret reports, and legal documents, respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Starting salary range: $12.00 per hour Job Specifics: In Office (Conyers, GA) Full-Time (M-F, 8:30 am-5:00 pm) Travel Required: None Why Choose Alacrity?: Benefits Package including Medical, Dental, Vision, Short- and Long-Term Disability, Life Insurance, and an Employee Assistance Program HSA Bank with selection of High Deductible Health Plan 401K plan options Paid Time Off Accruals Paid Holidays Affirmative Action/EEO Statement Alacrity is an equal opportunity employer and is committed to providing employees with a work environment free of discrimination and harassment. All decisions pertaining to an employee's employment are made without regard to race, color, religion, sex (including sexual orientation, pregnancy, childbirth), gender, gender identity or expression, age, national origin, ancestry, physical or mental disability, medical condition, reproductive health decisions, veteran's status, genetic information, creed, marital status, disability, citizenship status, or any other characteristic protected by applicable law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. Alacrity Solutions makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please refer to our EEO policy. How Long We Retain Personal Information: We will keep your personal information for as long as necessary to fulfill legitimate business purposes and in accordance with applicable laws.
    $12 hourly Auto-Apply 60d+ ago
  • Call Center Operator

    Intralot Inc.

    Customer service representative job in Duluth, GA

    Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security. Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games. We are immediately hiring for all Shifts including nights and weekends. Intralot offers a competitive benefits package that includes: Medical, Dental & Vision Insurance 6% 401k Match Paid Holidays & Vacation Paid Sick, Short/Long Term Disability Employee Assistance Program Maternity/Paternity Leave Discount Programs Education, Training and Experience High school diploma or equivalent training and experience. One (1) year prior related customer service experience, preferably in a technical call center environment Call tracking system experience preferred Knowledge, Skills and Abilities: Knowledge of tracking software Technical customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Strong verbal and written communication skills Understanding of help desk operations, tools, methodologies and processes Duties and Responsibilities: Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned. Manages (inbound/outbound) phone calls from Lottery retailers Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions Dispatch technicians as appropriate for on-site repairs Employment Eligibility Verification Must possess valid documentation to establish identity and U.S. employment eligibility. Security Requirements Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot, Inc. is a requirement of employment. A pre-employment drug screening is also a requirement. Intralot, Inc. is an Equal Opportunity Employer As an equal opportunity employer, Intralot recognizes that our strength lies in our people. We are committed to diversity. EEO is the Law.
    $24k-32k yearly est. Auto-Apply 25d ago
  • Reservation Agent

    Stwhj

    Customer service representative job in Atlanta, GA

    We are seeking an outgoing individual for our Remote Travel Coordinator opportunity. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This is great for anyone who absolutely loves to travel and help others with planning. Roles & Responsibilities Research, Create, and Execute exceptional itineraries for clients Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs Complete ongoing training to earn and maintain certification to book travel Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations Review budgets, and plan trips according to clients budget constraints Create promotional materials to utilize Monitor restrictions on travel that come and go Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc) Effectively communicate with clients pre/post travel Handle issues that may arise during the bookings and/or travel for clients Network with tour operators regarding packages that you can possibly offer to clients Part Time or Full time Requirements Must be at least 18years of age, and be authorized to work within the US, Mexico, Australia or United Kingdom. Must be able to effectively communicate with clients (strong sales background a plus) Must have a smartphone with internet access, laptop recommend but not required Personal travel experience is a huge plus, however not required Previous experience in customer service or hospitality also a plus, but not required Benefits Flexible Schedule Travel Perks Licensed & Bonded Personal Website E&O Insurance with Fraud Protection Daily Training Available Travel Agent Certification
    $22k-29k yearly est. 60d+ ago
  • GWA Inbound 5a-130p Monday - Friday

    HD Supply 4.6company rating

    Customer service representative job in Forest Park, GA

    **Preferred Qualifications** + Prior experience working in multiple departments in a distribution center. + Previous experience operating material handling equipment. + Ability to understand written material. Works in multiple departments within a distribution center, including case pick, shipping, receiving, returns, loading, order processing, and replenishment. Operates material handling equipment to move inventory within the facility. **Major Tasks, Responsibilities, and Key Accountabilities** + Uses material handling equipment to locate and deliver products, supplies, and equipment to designated areas. + Assists with staging and loading orders into trucks for customer delivery. + Verifies quantity and quality of incoming products from vendors and distribution centers. + Uses packing list information to collect items for customer orders, including building and wrapping pallets of products. + Examines and inspects stock items for wear and defects and notifies management of inventory issues. + Returns misplaced products to proper storage areas. + Maintains a clean working environment in accordance with company safety policies. + Performs inventory control functions as needed. **Nature and Scope** + Refers complex, unusual problems to supervisor. + Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor. **Work Environment** + Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes. + Ability to lift and carry up to 50 pounds in a physical environment. Ability to stand for periods of time up to and exceeding 60 minutes. Ability to make repetitive movements, such as using a 10-key or calculator, bending, or squatting. + No travel required. **Education and Experience** + HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility. **Our Goals for Diversity, Equity, and Inclusion** We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people. **Equal Employment Opportunity** HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.
    $41k-65k yearly est. 35d ago
  • Customer Relations Specialist / Retail Administrator (Customer Care opportunity in Cartersville / Ca

    Blossman Gas Inc. of Georgia 4.3company rating

    Customer service representative job in Canton, GA

    Job Description Are you looking for a growing, but stable company in which to build a career in the Cartersville / Canton, GA area? Do you enjoy interacting with customers by telephone and in-person? If so, Blossman Gas & Appliance seeks customer-oriented applicants looking for a professional growth opportunity to apply for the position of Customer Relations Specialist at our growing, retail location in the Cartersville / Cassville, GA area. We are America's largest, independent propane company with more than 80 locations in 12 states. Due to our culture, these positions have very little turnover. Our Customer Relations Specialists are the primary, first line of contact for our customers. They answer the phones, coordinate the daily closeout and deposit, post payments, schedule gas deliveries and other services, and promote/sell Blossman's core line of appliances and services. The position blends customer-care, computer work, and consultative selling. Key qualifications include: High school diploma required; some college or earned degree helpful Professional, friendly demeanor; enjoy helping people; comfort with recommending products and solutions Ability to work regularly in a fast-paced, retail setting Solid computer skills and the ability to learn new software Reliable; solid work ethic Desire to work M-F from 8-5 with limited overtime Pass pre-employment background check, drug screening, and other pre-employment steps *Our office remains busy throughout the year so someone who is friendly with solid organizational skills will be needed to help ensure success in this position. A strong commitment to safety, consistent with company policy, is also important. Competitive pay will depend on prior experience. Excellent benefits including PTO, health insurance, 401k w match and bonus opportunities are included. Ongoing training and a solid company culture await you! If you live locally, enjoy retail/clerical/customer-service, and want to work for a great company, then we encourage you to submit your application for consideration. Due to the anticipated large number of responses to this ad only those with the necessary experience requirements may be contacted. Blossman Gas is an Equal Opportunity / Veterans / Disabled employer. Drug-free employer.
    $30k-38k yearly est. 11d ago
  • Phlebotomist Specialist-Client Office

    Labcorp 4.5company rating

    Customer service representative job in Suwanee, GA

    **At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!** We are currently seeking a Phlebotomist to work in a client office. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization. *** QUARTERLY INCENTIVE BONUS PROGRAM** PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics. **Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here (************************************************************** **.** Work Schedule: Monday-Thursday 8:00-5:00pm with 30 minutes lunch break Friday 8:00am-2:00pm (No Lunch Break) Work Location: Suwanee, GA **Job Responsibilities:** + Perform blood collections by venipuncture and capillary techniques for all age groups. + Collect specimens for drug screens, paternity tests, alcohol tests etc. + Perform data entry of patient information in an accurate and timely manner. + Process billing information and collect payments when required. + Prepare all collected specimens for testing and analysis. + Maintain patient and specimen information logs. + Provide superior customer service to all patients. + Administrative and clerical duties as necessary + Travel to additional sites when needed. **Job Requirements:** + High school diploma or equivalent + Phlebotomy certification from an accredited agency is preferred. + Previous experience as a phlebotomist + Proven track record in providing exceptional customer service. + Strong communication skills; both written and verbal + Ability to work independently or in a team environment. + Comfortable working under minimal supervision + Reliable transportation and clean driving record if applicable + Flexibility to work overtime as needed. + Able to pass a standardized color blindness test. **If you're looking for a career that offers opportunities for growth, continual** **development, professional challenge and the chance to make a real difference, apply today!** **Labcorp is proud to be an Equal Opportunity Employer:** Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. **We encourage all to apply** If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (**************************************************** or contact us at Labcorp Accessibility. (Disability_*****************) For more information about how we collect and store your personal data, please see our Privacy Statement (************************************************* .
    $34k-51k yearly est. 35d ago
  • Call Center Operator

    Intralot Inc.

    Customer service representative job in Duluth, GA

    Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security.Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games. We are immediately hiring for all Shifts including nights and weekends. Intralot offers a competitive benefits package that includes: Medical, Dental & Vision Insurance 6% 401k Match Paid Holidays & Vacation Paid Sick, Short/Long Term Disability Employee Assistance Program Maternity/Paternity Leave Discount Programs Education, Training and Experience High school diploma or equivalent training and experience.One (1) year prior related customer service experience, preferably in a technical call center environment Call tracking system experience preferred Knowledge, Skills and Abilities: Knowledge of tracking software Technical customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Strong verbal and written communication skills Understanding of help desk operations, tools, methodologies and processes Duties and Responsibilities: Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned.Manages (inbound/outbound) phone calls from Lottery retailers Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions Dispatch technicians as appropriate for on-site repairs Employment Eligibility Verification Must possess valid documentation to establish identity and U.S. employment eligibility. Security Requirements Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot, Inc. is a requirement of employment. A pre-employment drug screening is also a requirement. Intralot, Inc. is an Equal Opportunity Employer As an equal opportunity employer, Intralot recognizes that our strength lies in our people. We are committed to diversity. EEO is the Law.
    $24k-32k yearly est. Auto-Apply 27d ago

Learn more about customer service representative jobs

How much does a customer service representative earn in Acworth, GA?

The average customer service representative in Acworth, GA earns between $22,000 and $37,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in Acworth, GA

$29,000

What are the biggest employers of Customer Service Representatives in Acworth, GA?

The biggest employers of Customer Service Representatives in Acworth, GA are:
  1. Domino's Pizza
  2. Sysco
  3. Circle K
  4. Copart
  5. Lendmark Financial
  6. Siegel Group
  7. Mohawk Industries
  8. Anthony Quillian-State Farm Agent
  9. Petsuites
  10. Reliable Heating & Air
Job type you want
Full Time
Part Time
Internship
Temporary