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Customer service representative jobs in Chesterfield, MO - 1,438 jobs

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  • Adobe Customer Journey Analytics Expert

    Pacer Group 4.5company rating

    Customer service representative job in Saint Louis, MO

    Advanced data analysis & dashboarding (Tableau, Adobe Workspace) Adobe Customer Journey Analytics Business Practitioner Certification Experience creating custom projects in Adobe CJA Healthcare analytics experience Strong storytelling & visualization skills to influence design decisions
    $40k-75k yearly est. 3d ago
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  • Vietnamese/Korean Bilingual Customer Support Representative

    Blinkrx

    Customer service representative job in Chesterfield, MO

    Hi, BlinkRx is currently hiring "Bilingual Korean/Vietnamese Customer Support Specialist" to work Fulltime with us. Interested candidates can share their resume to "*********************************". Bilingual Korean/Vietnamese Customer Support Specialist Location: Chesterfield, MO & Pittsburgh, PA Responsibilities: Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers Provide patient care to accurately support pharma programs and triage to appropriate teams when required Strive to meet and exceed structured performance targets. Document all call information and data discovery according to operating procedures Utilize Knowledge Base materials as a foundation for resolving inquiries Maintain confidentiality of patient and proprietary information Develop a working knowledge of company related security and privacy practices. Participate in continued education on product changes, new features and product launches Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes Requirements: Bilingual Vietnamese required, with strong command of the English language High school diploma or GED required, Bachelor's degree strongly preferred Customer service or inbound call center experience required Healthcare, pharmacy or other relevant industry experience strongly preferred Strong verbal and written communication skills Sound technical skills, analytical ability, good judgment, and strong operational focus A passion for providing top-notch patient care Ability to work with peers in a team effort and cross-functionally Strong technical aptitude and ability to learn complex new software Location/Hours: Full time, 40 hrs/week (5x8), rotating Saturdays 1/month: 9am- 5pm Availability Monday-Friday across various shifts 8am- 9pm (including 8am-4pm, 9am-5pm, 10am-6pm, 11am-7pm, 12pm-8pm, and 1pm-9pm) Scheduling flexibility, as your schedule may change over time according to business needs Onsite: 400 South Woods Mill Rd, Suite 100, Chesterfield, MO 63017 Benefits Medical, dental, and vision insurance plans that fit your needs 401(k) retirement plan Paid time off, sick time & holidays Paid parental/baby bonding leave Daily meal stipend for onsite marketplace Pre-tax transit benefits and free onsite parking
    $30k-39k yearly est. 2d ago
  • Customer Support Representative

    Insight Global

    Customer service representative job in Saint Louis, MO

    Title: Customer Support Representative Duration: 12 month contract + possible extensions Required Skills & Experience Must go onsite 5 days/week Must be able to complete Missouri fingerprint check. Experience using phone support systems/call center software (e.g., Five9, Zendesk, Genesys, AWS, Dialpad, Nextiva, Talkdesk). 1+ years of experience in call center or related field. Associates Degree or Bachelors degree Active listening skills and excellent communication. Attention to detail and organizational skills. Reliability. Data Entry experience Experience with Excel, Outlook and Word Plus but not required: Genesys software experience. Experience with Salesforce or similar CRM. Experience with SharePoint. Background in childcare/health. Government background. Bilingual Job Description Multiple shift times available; rotating weekend shifts, call center operates between 8:00 AM - 10:00 PM Monday- Fridays, and 8:00 AM - 12:00 PM CST on Saturdays. Assist with calls, responding to incoming inquiries and answering questions from families about childcare subsidy and/or childcare providers seeking federal or state funds. Utilize call center software, specifically Genesys Cloud Services, for daily tasks. Ensure calls are handled efficiently and effectively. Answer basic questions about childcare based on state program training.
    $30k-39k yearly est. 2d ago
  • Customer Service Lead

    Solomonedwards 4.5company rating

    Customer service representative job in Saint Louis, MO

    SolomonEdwards is seeking a Customer Experience Leader with one of the top mortgage lenders in the country. This role oversees a team of Customer Experience Specialists within the Mortgage Fulfillment Division, with a strong focus on queue management, coaching, performance metrics (NPS/CSAT), and process improvement. You'd be responsible for driving service quality, operational efficiency, and cross-functional collaboration while ensuring compliance with mortgage regulations. This is an in-person position in St Louis, MO, working M-F, standard business hours (no nights, weekends). A few highlights on the position: Lead and coach a call center team focused on best-in-class customer experience. You will be managing up to ~8 employees at a time. Own queue performance, scheduling adherence, and pipeline management Analyze customer feedback and operational data to drive CX improvements Partner cross-functionally to implement process and technology enhancements Onsite role with strong long-term growth and stability This is a contract-to-hire role that offers the following compensation: Compensation (contract phase): A pay rate of up $40/hr (dependent upon experience) Compensation (once you become a permanent employee) Up to $85k Quarterly bonus of up to 33% of quarterly salary Benefits: Medical, dental, and vision insurance (BCBS Medical, Delta Dental, EyeMed Vision) Flexible Spending Account (FSA) and Health Savings Account (HSA) Life insurance and short- and long-term disability coverage Employee Assistance Program (EAP) Paid time off including 11 holidays, 2-3 weeks of PTO, bereavement leave, voting time, jury duty, medical leave, and paid parental leave Tuition reimbursement If you have call center management experience within mortgage or financial services and enjoy improving customer experience through data, coaching, and process optimization, I'd love to connect and share more details. If you are interested, please apply and I will contact you to schedule an interview!
    $85k yearly 4d ago
  • Customer Service Sales Representative

    Altyn Marketing LLC

    Customer service representative job in Saint Louis, MO

    Job Title: Spectrum Sales Representative Job Type: Full-Time (40 hours/week) Pay: $60,000 $75,000 per year Schedule: 8-hour shifts (morning/evening), weekends required About the Role We are hiring entry-level Sales Representatives to promote Spectrum products in a retail store environment. This role offers paid training, performance-based promotions, and long-term career growth. Responsibilities Sell Spectrum products and services in a retail setting Greet customers and identify their wireless and entertainment needs Upsell and cross-sell plans, accessories, and bundles Meet or exceed sales goals Maintain a clean and organized store Work as part of a team to deliver excellent customer service What We Offer Competitive pay ($60K $75K) Paid training Fast promotion opportunities based on performance Team events, recognition programs, and travel opportunities Mentorship and leadership development Requirements Customer service or retail experience (preferred, not required) Strong communication skills Motivated, positive, and goal-oriented Flexible availability, including weekends Must be able to commute to St. Louis, MO 63101 Apply Now Qualified candidates will be contacted within 48 hours, or contact our HR Team *****************
    $60k-75k yearly 16d ago
  • Customer Service Enrollment Specialist - In Office

    The Nuckolls Agency

    Customer service representative job in Hillsboro, MO

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 15d ago
  • Customer Service Supervisor

    Roha

    Customer service representative job in Saint Louis, MO

    From one small office in India in 1972 to a leading Multinational Company, engaged in Manufacture and Marketing of colors and food ingredients, ROHA today has offices in 22 countries, 14 technical application labs in many time zones globally. Manufacturing facilities are spread out across 14 countries: US, UK, Spain, Italy, India, South Africa, Vietnam, Indonesia, Thailand, China, Egypt, Brazil, Mexico & Australia. ROHA's products are marketed in more than 130 countries. Its portfolio includes natural extracts (oleoresins, juices and concentrates), an exclusive range of synthetic colors for the cosmetics and household goods industries, industrial colors, and animal feed additives. We are hiring Customer Service Supervisor Candidates must be based in St. Louis 5 days Working Reporting to Operations Manager Essential Duties and Responsibilities Order Processing Manage order processing from beginning to end, including order entry, order approval, pick tickets, packing slips, documentation and invoice creation, including uploading to customer respective portals Review R003 daily with manufacturing & procurement. Communicate delays or allocations directly to the customers and request a revised order with new dates Support the operations manager to develop and update written SOP's, to ensure all processes are documented and followed by the CS team Ensure accuracy with all EDI order processing and invoice submissions Customer Communication Handle complex or escalated customer complaints or issues related to CS processes and ensure prompt and satisfactory resolution Lead CAPA investigations and implement corrective actions for all CAPA findings related to the CS team Internal Coordination To be the main point of contact for customers' operational needs within ROHA, and coordinate with all internal personnel and departments for accurate, timely, and complete response to all customer needs and requests for orders. Keep respective Account Managers and Sales Director informed of all customer order issues, action plans, and resolutions. Team Supervision Monitor and document any performance, attendance, or conduct issues within the team as per company policies. Provide ongoing training and coaching to improve team performance and develop skills, including resolving customer issues and maintaining professionalism. Track and evaluate performance of each customer service representative, using SAP generated reports or similar metrics, providing constant feedback and conducting periodic performance reviews. Prepare and review reports on customer service performance metrics as designed by the operations manager monthly Perform additional duties that may be assigned by Management Follows all operating procedures, safety regulations, and policies and procedures set forth by the company in addition to all local, state and federal employment laws
    $32k-45k yearly est. 22h ago
  • Inside Sales Representative

    Vreeland Capital

    Customer service representative job in Saint Louis, MO

    Job Title: Inside Sales Representative (Lead Manager) Company: I Buy Houses (A Vreeland Capital Company) - Local & Veteran-Owned Home Buying Company About Us: I Buy Houses is a veteran-owned and operated company dedicated to helping homeowners find solutions during challenging times in the Saint Louis, Little Rock, and Wichita markets. We specialize in purchasing homes directly from sellers, offering a stress-free, straightforward process. Our mission is to transform feelings of overwhelm and anxiety into hopefulness and excitement by providing trustworthy and personalized services. Position Overview: We are seeking a driven, humble, and emotionally intelligent Lead Manager to join our team. This role involves handling both inbound and outbound calls with potential clients who are interested in selling their homes. The ideal candidate will have excellent communication skills, a customer-focused attitude, and a skilled problem solver. Key Responsibilities: - Respond to incoming inquiries from homeowners looking to sell their properties, providing information and answering questions about the selling process. - Reach out to potential sellers through follow-up calls to generate leads and build relationships. - Assess client needs and offer tailored solutions, guiding them through the selling process. - Maintain and update client information in our CRM system, ensuring accurate records of interactions and follow-ups. - Conduct follow-up calls to nurture leads and ensure customer satisfaction throughout the selling process. - Listen actively and ask quality questions to uncover the deeper "why" behind a homeowner's desire to sell. - Follow up with leads, maintain a consistent sales pipeline, and manage information accurately in our CRM. - Collaboration with the team to ensure a seamless and positive experience for sellers. Qualifications: - Proven experience in sales, real estate, or a related field is preferred, but we welcome candidates with a strong desire to learn and grow. - Excellent communication and interpersonal skills with the ability to build trust and connect with people from all walks of life. - Strong problem-solving skills and the ability to think on your feet. - Humble, coachable, and willing to put in the work to succeed. - Highly motivated and results-driven, with a track record of meeting or exceeding sales goals. - Ability to manage time effectively and prioritize tasks. What We Offer: - A well-paid COMMISSION ONLY position with opportunity to make more the harder you work! - Ongoing training and support to help you grow and succeed. - Opportunities for career advancement in a growing company. - A supportive and collaborative team culture that will assist you in hitting not only your professional goals but your personal goals. Why You Shouldn't Work Here: At I Buy Houses, we're not for everyone. If you're looking for a laid-back, 9-to-5 desk job, this isn't it. Our work is fast-paced, challenging, and demands adaptability. We're not afraid to roll up our sleeves, push through obstacles, and keep going until we get the results we're after. If you're uncomfortable with direct, honest feedback or find it hard to navigate tough situations with a positive attitude, you might struggle here. We need people who can think on their feet, take ownership, and keep their cool under pressure. Most importantly, we're a team that's built on trust and loyalty. We've got each other's backs, and we expect the same in return. If you're not ready to invest in that kind of team spirit, this might not be the place for you. We Believe: At I Buy STL, we operate like a tight-knit special forces unit. We pursue excellence, adapt quickly, and get results no matter the obstacles. We're not your typical "corporate" operation-we're mission-driven, agile, and focused on what really matters: helping homeowners find solutions. Our team is built on trust, loyalty, and a shared commitment to go above and beyond. Whether it's a challenging negotiation or a last-minute problem to solve, we do whatever it takes to get the job done and make a positive impact. And we know how to have fun, too. We believe in celebrating wins, connecting outside of work, and building relationships that make us stronger. From team outings to friendly competitions, we enjoy spending time together and keeping the camaraderie alive. If you're hungry to succeed, humble in your approach, and ready to bring your best every day, you'll thrive here.
    $35k-57k yearly est. 4d ago
  • Customer Support Center Agent I

    First Mid Bank & Trust 4.0company rating

    Customer service representative job in Saint Peters, MO

    Customer Support Center Agent I Location: St. Peters, MO At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements. At First Mid, we aim to make our customers feel valued, satisfied, and understood. We will achieve this by developing a personalized relationship with our customers and by asking questions to create a customized solution based on their needs and throughout their stages of life. We will create clients for life by adhering to our core values and our service standards. Responsibilities include, but are not limited to: Assisting callers with questions & account inquiries by providing them with accurate information in a professional and courteous manner in accordance with our customer service standards. Service customers over the phone with accuracy and efficiency within policy guidelines. Create a quality service experience by ensuring timely resolution and follow-up to customer needs. Solicits assistance from management as needed. Seeks management approval for requests outside of their approved level. Notifies management of suspicious and questionable activity. Adheres to all bank compliance, security and operational policies and procedures. Performs changes to existing accounts as requested by the customer. Transferring request that are outside the scope of the CSC to the appropriate individual or department for assistance. Proactively looks for ways to improve processes that will improve the customer's experience and communicate those ideas to management. Maintains professional appearance and conduct within the guidelines set forth in Employee Handbook and/or First Mid policies. Ensuring all customer interactions & documentation follow bank policy & regulations, while maintaining customer confidentiality. Identifies and recommends products and/or services to best meet the needs of the customer. Educates and encourages customers to use alternate delivery systems such as ATM, Debit Card, Online, and Mobile Banking. Actively seeks out and maintains basic product knowledge of all banking products through training courses, meetings, corporate communications, etc. Complete other specified duties as assigned. Qualifications Education: High School Diploma/GED required. Experience: 1+ year of customer service experience and/or previous experience working in a financial institution preferred. Previous contact center experience preferred. Skills: Proficient in usage of Microsoft Office and computer application Strong organizational and communication skills, both oral & written. High level of interpersonal skills to interact with customers and potential customers in professional manner. Ability to work additional hours or hours outside of the departmental operating hours as needed. Total Rewards: Competitive health, dental & vision coverage with HSA match 401(k) with employer match + Employee Stock Purchase Plan Generous PTO, paid holidays & parental leave Tuition reimbursement & performance-based bonuses Visit our Total Rewards page to see our full list of benefits First Mid Bancshares, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Pay Range: $18.00 - $19.62 per hour Apply for this Position
    $18-19.6 hourly 22h ago
  • Contact Center Representative (Bilingual Spanish)

    First Bank 4.6company rating

    Customer service representative job in Saint Louis, MO

    First Bank Service Center Rep -- Tier 2 Our Service Center Representatives are responsible for providing an excellent client experience by meeting client needs regarding financial and service inquiries from multiple channels. What You Will Be Doing Support more complicated service requests that require more time, experience and knowledge on a particular product or service. Identifies cross-sell and referral opportunities for the expansion of the product and service relationships including additional account relationships as well as other products and services offered by the bank. Be a friendly voice/representative of First Bank, analyzing client requests, setting appropriate expectations and forwarding them to specialized Service Representative experts (Tier-3 and above) if needed. Be resourceful in searching for answers through documentation, knowledge base, communities and provide informational request resolutions. Contributing to the accomplishment of individual, team and First Bank performance goals High school diploma or general education degree (GED) required A minimum of 2 years client service experience and/or training, preferably in a banking environment; or equivalent combination of education and experience. Previous contact call center experience preferred. Intermediate to advanced comprehensive knowledge and experience with Microsoft Office and business-related software required.
    $30k-33k yearly est. 1d ago
  • Slot Service Specialist/Dual Rate Supervisor

    Ameristar Casino Resort Spa St. Charles 4.6company rating

    Customer service representative job in Saint Charles, MO

    Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Always maintains a positive attitude while supporting the policies of Senior Management of the Casino as well as Senior Management of Ameristar Casino Resort Spa St. Charles. Adhere to established department and property policies and procedures regarding guest service standards; show commitment to Team objectives; be aware of Guest Satisfaction scores and work to achieve these goals as a Team. Show interest in staying well informed about the department and the property Through teamwork with the Slot Leadership Team, ensure exceptional guest service and prompt response to guests' needs at all times. This is a uniformed position, which requires that Team Members are in compliance with uniformed appearance standards while on property. Must maintain the strictest confidence with any and all confidential information disclosed by an Ameristar entity. Provide cash handling service to casino patrons in your assigned areas of Casino Floor. Responsible for assigned casino funds and proper handling of funds exchanges. Respond to change lights on slot machines, service calls from Dispatch and help all customers needing change or other assistance. Notify the appropriate Ameristar staff members to render assistance outside the scope of your responsibilities. Ensure that the slot machines are operating properly, and all procedures are executed according to company policy. Perform minor slot machine repairs not requiring a Slot Technician. Assist casino patrons with general questions concerning the Casino. Comply with all Company and departmental policies, procedures, and internal controls. All other duties as assigned. Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
    $28k-33k yearly est. 2d ago
  • Member Service Representative (Full-Time) - O'Fallon

    Navy Federal Credit Union 4.7company rating

    Customer service representative job in OFallon, IL

    To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Responsibilities Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned Qualifications Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Desired Qualifications Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required) Location: 1140 Central Park Drive Suite 106 O'Fallon, Illinois 62269 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at . About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    $32k-39k yearly est. 1d ago
  • Electronic Services Call Center Representative

    First Community Credit Union 3.8company rating

    Customer service representative job in Chesterfield, MO

    There is an immediate opening in our Electronic Services Department for a Call Center Representative. The ideal candidate will enjoy helping people, have great communication skills with both members and co-workers, be proficient in technology across multiple platforms including but not limited to Microsoft Office and Excel, possess strong clerical, analytical, organizational, and multitasking skills and have the capability to learn quickly and work at a fast pace. Duties include answering inbound calls primarily pertaining to debit cards, basic financial transactions, responding to Chat and email, and other various tasks to support the department. The hours for this position are Monday - Friday 10:30 a.m. to 7:00 p.m. and Saturdays 8:30 a.m. to 12:30 p.m., with a full day off during the week when a Saturday is worked. Must be flexible to work a rotating schedule.
    $32k-39k yearly est. Auto-Apply 60d+ ago
  • Inbound Call Sales Representative

    Auto Repair Network

    Customer service representative job in Wentzville, MO

    Job Description Do you have the relentless drive to make life better for you and your family, or have plans and goals that require money? Are you tired of job offers with the potential to make a lot of money, then finding out that only one person back in 1986 has ever accomplished such a feat? Do you want to make 6 figures without student loans or but don't have years to build a book of business? Do you want to learn great skills that are useful in your professional and personal life? Well, look no further, the mothership is calling you home!!! This is the company that equips you to succeed! We have a Sales Training Manager and an awesome Sales Manager who make up our Sales Support Team to help develop your skills. If you are hungry to turn your drive into skills and turn your skills into a paycheck, then come on home! Compensation: $60,000 - $120,000 + at plan commission Responsibilities: Establish, develop, and maintain positive business and customer relationships Achieve sales goals Being open-minded and coachable Positive Attitude Reliable and here every day, ready to work Continuously improve with constructive criticism Build value to sell the peace of mind of having the policy Negotiate prices and terms of the policy Provide top-notch service to each and every customer Work Monday through Friday and 2 Saturdays a month This is a Bonus/Commission-Based Job, so every day counts Qualifications: Sales experience is preferred, but Paid training is provided! Transportation to and from work Competitive Mindset Excellent Attendance Able to work in the Office Dependable and money-motivated Great communication skills, both written and verbal, as well as interpersonal skills and time management skills Computer knowledge and the ability to multitask No experience is needed. We will teach you how to be successful! About Company We're a fast-growing company that values exceptional customer experiences. Ready to Apply? If you're passionate about helping others and love being on the phone, this is your moment. Click apply and let's talk!
    $60k-120k yearly 3d ago
  • Account Services Representative

    United Bank of Union 3.3company rating

    Customer service representative job in Union, MO

    We have a great opportunity for an energetic, motivated, community-oriented individual interested in joining the UBU team as Account Services Representative. Responsibilities include promoting business for the Bank by delivering an excellent customer service experience to our existing clients and to potential clients. Essential Duties: Assist customers with opening new accounts such as Checking, Savings, Certificates, IRA's, Safe Deposit Box, ATM/Debit/Gift Cards and providing assistance regarding account information. Perform account maintenance of all deposit accounts. In depth knowledge of all products offered (ex: Internet Banking, Bill Pay) Answer inquiries from customers regarding balancing check books, account information. Cross selling all products. (Internet Banking, Mobile Banking, Mobile Capture, Bill Pay, My Business Banking, Merchant Capture and any other product the bank may offer) Process returned mail, check orders and address changes. Maintenance of Safe Deposit Box. (Drilling, sending out notices, past dues, and swapping keys). Maintain and update customer information into 360View (CRM). Address and resolve customer issues in a timely manner. Participate in promotional events and campaigns. If goals are given-expected to meet them. Attend monthly department meetings to discuss changes. UBU offers comprehensive benefits package and perks: paid time off; paid childbirth/parental leave; health, vision, dental, life insurance; employee assistance program; 401K plan; professional development opportunities; gym reimbursement; monthly lunch n learn program; volunteer opportunities; work-life balance; and more. Qualifications What Makes You Stand Out: The ideal candidate has exceptional customer service skills; detail oriented; ability to communicate effectively (oral and in writing); ability to organize and prioritize to meet deadlines; previous banking experience preferred. Our UNITED Core Values will tell you who we are: U - Understanding (because UNDERSTANDING the needs and views of others leads to effective communication and respect). N - Neighborly (because being NEIGHBORLY and serving our community is essential to our success). I - Integrity (because having INTEGRITY builds trustworthy relationships). T - Teamwork (because when we work and adapt as a TEAM we can outperform our competition). E - Energy (because working in an ENERGETIC environment makes work fun). D - Dependability (because being DEPENDABLE helps us achieve our goals and promotes accountability). United Bank of Union is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. FDIC Member
    $27k-32k yearly est. 10d ago
  • Client Specialist Key at the shops of Clarkson corner

    Knitwell Group

    Customer service representative job in Chesterfield, MO

    About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Available at least (20) hours per week. Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00142 Chesterfield MO-Chesterfield,MO 63017Position Type:Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
    $28k-46k yearly est. Auto-Apply 60d+ ago
  • BLV - Airport Operations Center Operator

    Avports LLC

    Customer service representative job in Mascoutah, IL

    Airport Operations Center Operator REPORTS TO: Airport Operations Supervisor/ARFF Captain AIRPORT: Mid America St. Louis Airport The Airport Operations Center Operator (AOCO) plays a vital role in overseeing and supporting daily operational and security functions at MidAmerica St. Louis Airport. This position ensures compliance with established procedures and regulatory requirements, contributing to the safe, secure, and efficient operation of the airport. SKILLS AND KNOWLEDGE Must possess situational awareness, alertness and skill in detecting and recognizing safety hazards. Must have ability to understand and carry out instructions. Must be able to achieve or meet all training required and TSA 1542. Must achieve and maintain knowledge and skills related to airport operations, and related security duties. Ability to remain calm during stressful situations which may involve life-safety incidents DUTIES Perform tasks associated with the Airport Operations Center (AOC), terminal operations and other duties as assigned. Answering multi-line phone systems Monitoring and communicating on radio frequencies Monitor airport-wide fire alarm system Operate and Monitor CCTV system Accurately maintain daily logs Under the direction of the General Manager/Chief of Public Safety or Deputy Chief of Public Safety and the Shift Operations Supervisor/ARFF Captain, assist and participate in operations, life safety, and security activities at the airport and its facilities. Maintain all tools and equipment in good working condition. Accurately prepare reports as required. Assist in controlling vehicular and pedestrian AOA entry Maintain surveillance of the terminal and other buildings and provide general security of the Airport. Must obtain and maintain knowledge of the AEP, ACM, SICP, ASP, TSA 1542, and FAR 139, as well as any other relevant material for the position of AOC Operator. Contribute to the publication of relevant Notice to Airman (NOTAMS) for the Airport based on criteria established in the Airport ACM. As directed, review ID badge applications and verify accompanying personal identification (and immigration - if applicable) documents, - schedule and send notifications, ID badge printing and issuance. PROFESSIONAL EXPERIENCE / QUALIFICATIONS / EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS To perform this job successfully, the selected individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least eighteen (18) years of age. Must be a citizen or lawful resident of the United States. Must possess a high school diploma or equivalent. Must possess a valid motor vehicle operator's license throughout the employee's employment. Must pass a Transportation Security Agency (TSA) background check. A felony Driving Under the Influence (DUI) conviction will be disqualifying. Must be able achieve or have and maintain a current CPR and AED certification. Position involves shift work. COMPENSATION Competitive compensation package. NON-DISCRIMINATION COMMITMENT Avports policies focus on eliminating all discrimination based on gender, race, ethnicity, indigenous identity, disability, sexual orientation, and gender identity. Avports commitment to gender equality and non-discrimination focuses on issues related to equal opportunities and treatment for all women and men in the employees' recruitment, selection, promotion, compensation, and development processes. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be regularly required to stand; walk; use hands to finger, handle to feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and smell. The employee will occasionally be required to sit. The employee must regularly lift and/or move more than 75+ pounds. Specific vision abilities required by this job include vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Infrequent US Domestic travel may be required. COGNITIVE DEMANDS Attention to detail and focus on quality Highest levels of integrity Ability to inspire, lead and motivate people, including him/herself and others Ability to gain and maintain trust among customers, staff, and stakeholders Ability to negotiate and gain consensus Ability to manage and resolve conflict in a productive way Calm, tactful, respectful, and diplomatic character Ability to work under situations of stress and with limited resources Excellent teamwork capabilities High degree of emotional intelligence and empathy REFERENCES Up to three positive references from previous employers and/or supervisors may be required
    $26k-35k yearly est. Auto-Apply 60d+ ago
  • Client Experience Specialist

    Auffenberg-ADG

    Customer service representative job in Shiloh, IL

    Client Experience Specialist Unlimited Earning Potential - $42K+ Commission 5-Day Work Week | Paid Training | Full Benefits | Career Growth Auffenberg Dealer Group in Shiloh, IL is seeking people-first professionals who know how to connect, communicate, and create an exceptional experience for every customer. Whether you've worked as a bank teller, bartender, retail associate, call center representative, door-to-door sales rep, or in any other customer-focused role - your ability to make people feel valued is exactly what we're looking for. We strongly encourage recent college graduates and those with prior military experience to apply. We value the discipline, teamwork, and communication skills these backgrounds bring. We don't just sell cars - we build relationships. Our customers trust us to listen, guide them through the process, and make their time with us enjoyable and productive. We also value our employees' time, offering a structured 5-day work week, ongoing training, and a clear path for advancement. Many of our leaders started in this very role! What You'll Do Build genuine relationships with customers through active listening and clear communication Learn and present vehicle features, benefits, and options in a way that's easy to understand Work closely with managers, teammates, and our business development team to ensure customers have a seamless experience Follow up with customers and maintain connections for future needs Help us maintain Auffenberg's reputation for integrity, service, and customer care What We're Looking For Motivated, professional, ready to learn and grow (recent grads and prior military encouraged to apply!) Friendly, engaging personality with strong people skills Previous experience in customer-facing roles (teller, bartender, retail, call center, service industry, etc.) a plus Excellent communication skills, both verbal and written Team-oriented with a strong work ethic and positive attitude Comfort using technology and CRM tools to stay organized What We Offer Income potential of $42K+ annually with commission and bonuses 5-day work week (we respect your time!) Paid training and ongoing professional development We promote from within - real career growth opportunities Full benefits: 401(k), health, dental, PTO, employee discounts A culture that values people first - both customers and employees. Family First Organization We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
    $42k yearly Auto-Apply 60d+ ago
  • Service Center Representative

    St. Charles Community College 3.5company rating

    Customer service representative job in Lake Saint Louis, MO

    Job Description St. Charles Community College (SCC) is located just west of St. Louis, in the heart of growing St. Charles County. At SCC, we have a passion for student success. We serve a growing diverse student population, and we are committed to increasing the diversity of our faculty and staff who will help prepare our students for a global society. Qualified candidates will have demonstrated success in serving diverse student populations. SCC is looking for a full-time Service Center Representative to join our Student Services Department. POSITION SUMMARY: The Service Center Representative is the first point of contact for incoming calls to St. Charles Community College. This position is responsible for answering the college's main phone number, providing accurate information, and directing calls to the appropriate departments. The ideal candidate will have excellent communication skills, a customer-focused attitude, and the ability to handle a high volume of calls efficiently and courteously. ESSENTIAL DUTIES AND RESPONSIBILITIES: Answer the college's main phone number promptly and professionally. Provide general information about the college, including admissions, programs, events, and services. Direct calls to the appropriate departments or individuals based on the caller's needs. Maintain an up-to-date directory of college departments, services, and staff. Handle inquiries and resolve issues when possible, escalating complex issues to the appropriate department. Keep accurate records of calls, including the nature of the inquiry and any actions taken. Assist with other administrative tasks, such as managing the reception area and supporting other departments. Maintain a high level of confidentiality regarding student and staff information. Continuously improve knowledge of college programs, policies, and procedures to provide accurate and helpful information. MINIMUM EDUCATION and/or EXPERIENCE: High school diploma or equivalent required. Some college coursework preferred. Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Ability to multitask and manage time effectively. PREFERRED EXPERIENCE: Previous experience in a call center, customer service, or administrative role is desirable. Experience in an educational setting is a plus. St. Charles Community College is an Equal Opportunity Employer.
    $34k-40k yearly est. 30d ago
  • Card Dispute Specialist

    Vantage Credit Union

    Customer service representative job in Saint Charles, MO

    JOB FUNCTIONS Manage, adjust, and document and recommend various controls to mitigate fraud across all channels including Checks, Deceased Accounts, Monetary Disputes, Debit/Credit Cards, et cetera whether by criminals, members, or VCU staff. Investigate and maintain records of all applicable fraud cases, reporting to higher agencies, when necessary, i.e., complete bond claims for fraudulent transactions as applicable for our insurance company or other forms as required third-party processors/vendors. Work to help protect members from losses related to fraud learning to recognize victims from participants. Responsible for the investigation of fraud, illegal or inappropriate activities that could result in losses or claims against the Credit Union as well as coordinate the recovery of losses due to fraud, illegal or inappropriate activities. Act as a liaison to local, state, and federal law enforcement agencies regarding issues pertaining to fraud, illegal or inappropriate activities, handle the exchange of information, and represent the Credit Union at required court appearances. Stay informed of current laws, regulations, common practices, and trends in the fraud/security investigation field including any member notifications. In coordination with the Department of Education and Development, educate Credit Union employees on how to identify and react to potential or actual fraud violation situations. Maintain market awareness regarding new and emerging fraud trends and tools/methods to detect and prevent fraud. Make recommendations to the Fraud Manager and Chief Risk Officer regarding these trends and their potential ability to overcome risks. Regularly review and investigate account alerts generated by ARCU reports, Verafin, Velera, or Mastercard. Conduct daily account activity review to identify suspicious activity. Work with members in processing required forms for card transaction fraud or disputes. Follow up on open cases as required. Process member card disputes and chargebacks, post transactions to member accounts and any general ledgers as needed. Assist with balancing and reconciling general ledger accounts as needed. Assist Fraud Specialist when necessary. Perform special tasks and projects as assigned by the Fraud Manager or Chief Risk Officer. Qualifications KNOWLEDGE The individual should have three or more years of job-related experience with an above average knowledge of branch operations and general knowledge of the overall financial institution operations. The specific technical knowledge required to perform effectively in this position is: Knowledge of financial institution policies and procedures including applicable federal and state regulations. Experience in all areas of credit union operations and security requirements including investigative techniques and practices. Skilled in researching transactions with financial institution data systems. Thorough knowledge of banking products and services. Advanced experience with Microsoft Word, Excel, and Outlook. SKILLS The individual must be a team player who values building a unified team at both all levels including management and board; builds trust and confidence; and values appropriate feedback and guidance at all levels. Positive individual who is able to see the steps necessary to get things done; able to use controls and follow up effectively - stays aware of progress on key tasks; able to perform job without a lot of supervision; meets deadlines; willing to put in the necessary time to get the job done - but at the same time is a good time manager; and, willing to take responsibility for own actions. Effective communication and listening skills (an honest and open individual who can communicate in an up front and positive fashion; can comfortably deal with people on all levels; a good listener who is empathic with staff and member needs; and possesses above average written communication skills). QUALITIES Integrity and high moral responsibility. Analytical ability, with the incisiveness to ask discerning questions. Works well with managers and staff to achieve group cohesiveness and objectives. EDUCATION AND EXPERIENCE Incumbent should possess a minimum of two years of financial institution experience. A college degree in a business-related field or its equivalent of three to five years of financial institution experience is preferred. Attendance of banking industry schools, seminars, and workshops, as appropriate. Knowledge of applicable laws, regulations, financial services, and regulatory trends or specific knowledge of OFAC regulations and AML are a plus. An understanding of basic accounting procedures; interested in the welfare of people; and trained or experienced in communication techniques. Experience in all areas of branch duties and operations is a plus. PHYSICAL REQUIREMENTS The position requires the following physical activities within varying environmental conditions: Occasionally remaining in a stationary position which may be standing or sitting for a prolonged period of time. Occasional travel or moving from one office location to another or from one department to another at the headquarters building. Occasional lifting, moving, or adjusting objects up to 20 pounds. Constant communication with others through various channels including verbal, email, and chat of which the last two may require consistent use of a keyboard and mouse or another electronic device. Work will be in a commercially reasonable temperature-controlled environment. Occasional temporary exterior site review which could be in outdoor elements of wind, rain, or snow.
    $24k-40k yearly est. 10d ago

Learn more about customer service representative jobs

How much does a customer service representative earn in Chesterfield, MO?

The average customer service representative in Chesterfield, MO earns between $24,000 and $40,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in Chesterfield, MO

$31,000

What are the biggest employers of Customer Service Representatives in Chesterfield, MO?

The biggest employers of Customer Service Representatives in Chesterfield, MO are:
  1. Domino's Franchise
  2. Circle K
  3. Domino's Pizza
  4. Oak View Group
  5. Waterway Carwash
  6. U-Haul
  7. Span-America
  8. Assurance Brokers
  9. Ace Handyman Services West St. Louis County
  10. Carshield
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