Customer service representative jobs in Drexel Heights, AZ - 269 jobs

Career paths start at $17.00 per hour plus unlimited commission (This includes an hourly base rate of $16.50 and an on-site differential of .50 an hour). Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow. What do we offer? A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program. What can you expect from your work at Afni? This position is for wireless sales, so you will be handling mainly inbound calls from people looking to purchase wireless devices and services for businesses. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance. What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail. How can you join the Afnimazing team? You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview! Key Qualifications: Six months of sales experience Must be 18 years of age Must have GED or High School Diploma Must be legally permitted to work in the United States

Ubicación: En el lugar 1650 South Research Loop, Tucson, AZ, 85710, EE. UU. Tipo de empleo: A tiempo completo, $18/h, +$1000 de bonificación para nuevos empleados poyo: Atención al cliente Idioma: Debe ser fluido tanto en inglés como en español. Certificación bilingüe completada en el momento de la entrevista. Location: On-site at 1650 South Research Loop, Tucson, AZ, 85710, US Employment Type: Full-time, $18/hr, +$1000 New Hire bonus Supporting: Customer Service Language: Must be fluent in both English & Spanish. Bilingual certification completed at the time of interview. Sobre nosotros Somos el mayor proveedor de CX propiedad de minorías, ofreciendo experiencias digitales y centradas en las personas para algunas de las marcas más respetadas del mundo. Durante más de 25 años, hemos estado ayudando a las empresas a resolver sus mayores retos en la experiencia del cliente, y lo hacemos mejor que nadie. Como uno de los mejores lugares para trabajar, nos tomamos en serio crear un entorno donde las personas se muestren como son auténticas. Lo que significa que cuando tú tienes éxito, todos lo tenemos. Así es como es realmente el trabajo Eres un solucionador de problemas nato que se lleva bien con la gente. Sabes cómo escuchar lo que alguien realmente pide (no solo lo que dice), y puedes explicar las soluciones de una forma que tenga sentido. Mantienes la calma bajo presión, eres lo suficientemente detallista para mantener la información precisa y realmente te importa dejar a los clientes mejor que cuando se puso en contacto. Si eso te suena, este puesto encaja perfectamente. About Us We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else. As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do. Here's What the Job Really Looks Like You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit. Cómo vas a causar impacto * Orientar a los clientes ante preguntas, preocupaciones o desafíos que enfrentan al usar el producto o servicio * Escuchar activamente para entender la raíz del problema y ofrecer soluciones claras y efectivas * Registrar información detallada de las llamadas para fines de auditoría, informes y seguimiento * Mantener y actualizar los registros de los clientes para garantizar información precisa y actualizada * Identificar oportunidades para presentar a los clientes servicios nuevos o mejorados que satisfagan sus necesidades * Ofrecer recomendaciones y orientación de una manera que aporte valor y mejore la experiencia global del cliente * Uso continuo de teléfonos e ordenadores How You'll Make an Impact * Guide customers through questions, concerns, or challenges they encounter while using the product or service * Listen actively to understand the root of the issue and provide clear, effective solutions * Record detailed call information for auditing, reporting, and follow-up purposes * Maintain and update customer records to ensure accurate and current information * Identify opportunities to introduce customers to new or enhanced services that meet their needs * Provide recommendations and guidance in a way that adds value and enhances the overall customer experience * Ongoing usage of phone and computer systems Qué te preparará para el éxito Obligatorio: * Fluidez tanto en inglés como en español * Diploma de secundaria o GED * Debe residir a menos de 25 millas de 1650 S. Research Loop Tucson, AZ * Sólidas habilidades de navegación informática * Familiaridad con aplicaciones de Microsoft Office (Word, Excel) * Excelentes habilidades de comunicación oral y escrita * Habilidades excepcionales de comprensión auditiva * Profesional y Cortés * Se prefieren 6 meses de experiencia en atención al cliente o ventas Para candidatos internos: * No debe estar en ningún plan de acción correctiva ni de rendimiento * Debe haber ocupado tu puesto actual durante 6+ meses * Debe tener experiencia relevante en la industria o en el programa Nota de ubicación: Actualmente estamos contratando para este puesto en Tucson, Arizona. What'll Set You Up for Success Required: * Fluent in both English and Spanish * High school diploma or GED * Must live within 25 miles from 1650 S. Research Loop Tucson, AZ * Strong computer navigational skills * Familiarity with Microsoft Office applications (Word, Excel) * Excellent oral and written communication skills * Exceptional listening/comprehension skills * Professional and Courteous * 6 months of customer service or sales experience preferred For Internal Candidates: * Must not be on any corrective action or performance plans * Must have held your current position for 6+ months * Must have relevant industry/program experience Location Note: We're currently hiring for this position in Tucson, Arizona. Por qué Alorica? Nuestra cultura se refleja en cómo trabajamos juntos, nos apoyamos mutuamente y estamos presentes para nuestros clientes. Somos lo suficientemente valientes como para desafiar cómo siempre se han hecho las cosas, comprometidos con ofrecer resultados que importan y apasionados por crear experiencias para el cliente que realmente funcionen. TIDE es nuestro grupo de conexión construido en torno a conversaciones reales, experiencias compartidas y un sentido genuino de pertenencia. MLBA (Making Lives Better at Alorica) es nuestra organización sin ánimo de lucro dirigida por empleados, donde los equipos locales recaudan fondos y apoyan a colegas y comunidades cuando más importa. No solo hablamos de cultura: la construimos, la vivimos y seguimos mejorando la vida cada día. Why Alorica? Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work. TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day. Lo que ofrecemos: * Cobertura sanitaria, dental y de visión con opciones HSA * Tiempo libre remunerado * Opciones de pago flexibles: pago diario o semanal * Plan de jubilación 401(k) * Programas de desarrollo de liderazgo que realmente hacen crecer tu carrera * Cursos de acceso abierto a través de la Academia Alorica * Formación remunerada y reembolso de matrícula * Descuentos para empleados en alimentos, viajes, seguros, planes de telefonía, salud y bienestar, suministros para mascotas y más * Programa de asistencia al empleado para apoyo personal y profesional * Beneficios voluntarios adicionales para satisfacer tus necesidades individuales Nuestros valores Audaz - Desafiamos las convenciones y asumimos riesgos inteligentes Implacable - Entregamos resultados, cueste lo que cueste Conectados - Trabajamos como One Alorica porque juntos somos más fuertes Cierto: Aparecemos como nosotros mismos todos los días, Listo para unirte a nosotros? Si buscas un lugar donde tu trabajo importe, tu voz sea escuchada y puedas construir una carrera de verdad, hablemos. ¡Solicita hoy! Empleador de Igualdad de Oportunidades - Veteranos/Discapacitados AVISO: La información anterior ha sido diseñada para indicar la naturaleza general y el nivel de trabajo realizado por los empleados en esta clasificación. #AloricaJobs #CallCenter #CustomerServiceJobs What We Offer: * Health, dental, and vision coverage with HSA options * Paid time off * Flexible pay options: daily or weekly pay * 401(k) retirement plan * Leadership development programs that really grow your career * Open access courses through Alorica Academy * Paid training and tuition reimbursement * Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more * Employee assistance program for personal and professional support * Additional voluntary benefits to meet your individual needs Our Values Bold - We challenge conventions and take smart risks Relentless - We deliver results, no matter what it takes Connected - We work as One Alorica because we're stronger together True - We show up as our authentic selves, every single day Ready to Join Us? If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk. Apply Today! Equal Opportunity Employer - Veterans/Disabled DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification. #AloricaJobs #CallCenter #CustomerServiceJobs

Are you looking for health benefits, generous compensation, paid holidays and vacation, and participation in a monthly bonus program? Feel free to apply to join our team at FASTSIGNS on Speedway in Tucson, AZ. FASTSIGNS is a proven leader in the ever-evolving sign industry. You would bring your skills and experience in sales, customer service, computers, and organization to a company that rewards great attitude and excellent performance. If you have graphic design skills, that's a plus. Your talent will make a positive difference with customers as you assist them in making a statement with their sign projects. Training is provided by FASTSIGNS, and your co-workers are eager to support your efforts as you “learn the ropes.” Our team at FASTSIGNS on Speedway values character, attitude, and teamwork. If you want to be part of a supportive, open, and dynamic environment, forward your resume today. At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

The Plumber Tucson TrustsYellowstone Local is proud to represent Al Coronado Plumbing, the trusted name in Tucson plumbing. Are you ready to be part of something bigger? Do you feel overlooked in your current role? At Al Coronado Plumbing, we're looking for a Customer Service Representative and Dispatcher to join our dedicated team and truly make an impact. If you're organized, thrive in fast-paced settings, and are ready to step into a role where your efforts are recognized, this could be the perfect opportunity for you. What's in it for You? Competitive Pay: $18 - $22 per hour starting, DOE Weekly Hours: 34 hours per week Opportunity to work with a high-performing and supportive team Set Schedule: Monday and Tuesday: 7 AM - 4 PM (in office) Monday and Tuesday: 4 PM - 8 PM (remote) Wednesday, Thursday, and Friday: 7 AM - 10 AM Why You'll Love It Here Over 40% of our team has been with us for five years or more Strong, values-driven culture built on honesty, respect, and teamwork 4.9-star rating on Google, a testament to both our customer service and employee satisfaction Open-door leadership and opportunities to grow your skills in the trades industry Your New Role As our Part-Time Customer Service Representative and Dispatcher based in Tucson, AZ, you'll be the vital link between our customers and our plumbing technicians. Your day-to-day responsibilities will include: Answering inbound customer calls and scheduling plumbing services efficiently Dispatching technicians to appropriate jobs based on skills and location Providing schedule confirmations, updates, and customer support Supporting management with administrative and clerical tasks Participating in an after-hours on-call rotation Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience. 1-3 years of experience in dispatching and customer service 2 years of experience in administration or the home service industry High school diploma or equivalent Typing speed of at least 45 WPM and proficiency in Microsoft Office Excellent communication, organizational, and multitasking skills Ability to work in a fast-paced office setting and remain seated for extended periods Familiarity with DESCO software (a plus, not required) Al Coronado Plumbing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #red

DEPT OF TRANSPORTATION Be a part of an innovative and collaborative team driving a safer transportation system for Arizona. Check out a day in the life of our Motor Vehicle Division employees truly thriving! CLICK HERE! CUSTOMER SERVICE REPRESENTATIVE 1 & 3 Job Location: Motor Vehicle Administration 1360 S. Stocker Dr. Tucson, AZ 85710 Posting Details: Salary: $16.0424 - $18.0807 Grade: 13-16 Closing date: 01/12/2026 Job Summary: Customer Service Representative 1: This is a customer service position working with the public to provide motor vehicle services including licensing, titling, testing, and permits at a local MVD field office. This position is responsible for timeliness and accuracy of work products, security, and validation of documents. This position works in coordination with Arizona Revised Statutes and Department of Transportation policies and procedures. Customer Service Representative 3: This is a customer service position working with the public to provide motor vehicle services including licensing, titles, testing, and permits at a local MVD field office. This position is also responsible for timeliness and accuracy of work products, security and validation of documents. This position works in coordination with Arizona Revised Statutes and Department of Transportation policies and procedures. This position requires one year of previous Motor Vehicle experience or successful completion of training with adherence to performance standards (typically six months). Job Duties: Customer Service Representative 1: Learn to process credentials and title work which include examining documents and applications for accuracy, validity, and security required to meet and adhere to ADOT and MVD rules, statutes (ARS Title 28), policies, and procedures. Learn to answer customer questions and provide customer service for vehicle or credential records through system research, document review and service history. Data entry and review is required. Learn to administer testing including operator knowledge and skills testing. Conduct level 1 vehicle inspections to include VIN validation. Capture customers' photo, signature, and application information for credential eligibility/issuance. Learn to determine, collect, and evaluate fees, use general accounting procedures to balance accounts. Secure and protect all personal identity information (PII) and inventory. Learn and participate in process improvement activities, including the use and application of process improvement. Identify potential gaps in processes recommending solutions to gain efficiencies, reduce cost, and increase customer service. Customer Service Representative 3: Process credentials and title work which include examining documents and applications for accuracy, validity, and security required to meet and adhere to ADOT and MVD rules, statutes (ARS Title 28), policies, and procedures. Answer customer questions and provide customer service for vehicle or credential records through system research, document review and service history. Data entry and review is required. Administer testing including operator knowledge and skills testing. Conduct level 1 vehicle inspections to include VIN validation. Capture customers' photo, signature, and application information for credential eligibility/issuance. Determine, collect, and evaluate fees & use general accounting procedures to balance accounts. Secure and protect all personal identity information (PII) and inventory. Participate in process improvement activities. Identify potential gaps in processes and recommend solutions to gain efficiencies, reduce cost, and increase customer service. Knowledge, Skills & Abilities (KSAs): Knowledge of: - The knowledge or ability to learn ADOT / MVD rules, regulations, processes, and procedures. - The ability to execute customer service principles and best practices. Skills in: - Verbal and written communication with a customer centric focus. - Typing or using a keyboard at a rate capable of keeping pace with expected productivity. Ability to: - Adapt to and embrace a changing environment. - Adapt to and embrace changes to processes and procedures. - Stand or sit for long periods and work outside when necessary. - Excel in an office environment. - Operate a PC/computer. - Operate proprietary MVD software and other office equipment. Selective Preference(s): CSR 1 - Entry level training position, requires no experience. CSR 3 - One year previous MVD experience in title & registration and/or driver's licenses OR upon successful completion of training and adherence to performance standards (typically within 6 months) Pre-Employment Requirements: Must possess and maintain a valid driver's license. Background check and fingerprinting are required. As this position may require driving or the use of a vehicle as a function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11). All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The Arizona Department of Administration offers a comprehensive benefits package to include: • Sick leave • Vacation with 10 paid holidays per year • Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program). • Health and dental insurance • Retirement plan • Life insurance and long-term disability insurance • Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: Mandatory participation in the Arizona Retirement System (ASRS) is required. Contact Us: For questions about this career opportunity, please contact ADOT Human Resources Recruitment via email at ********************** or phone call at ************** option 2. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling ************** option 3. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. ADOT is an Equal Employment Opportunity Employer.

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

SARGENT AEROSPACE & DEFENSE Manage assigned customers and accounts to provide customer service and support, including contract compliance, RFQ's, quotes, order processing, order status, shipment processing, returns, and customer interface with Sales, Engineering, Operations, Quality, and Finance teams. Responsibilities: Ensure safety is the foundation of daily work through vigilance and accountability Excellent Customer service, organization skills, communication skills and relationship management for assigned accounts Order acknowledgement, processing, modifications, and maintenance (contract files) Contract / Order management, and resolution of directed changes, cancellations, terminations, and associated claims. Create and submit quotes to customers and field sales representatives. Conduct proposal reviews and coordinate customer responses via portal / email Strong interpersonal skills and ability to collaborate effectively in cross-functional teams (Engineering, Quality, Shipping, Purchasing, Sales) Troubleshoot and follow up on late customer deliveries including problem solving and reporting on recovery plans (milestone charts, etc.) Support Finance in the resolution of unresolved invoices. Ability to create and manage various Excel spreadsheets. Responsible for creating daily reports for leadership on a weekly basis. Experience with contract management systems including customer portals. Coordinate product returns, repairs, and warranty claims Must be a team player, self-starter, problem solver, and adaptable. Detail-oriented, well organized, and capable of thriving in fast paced environments. Conduct and manage customer calls and onsite visits as needed. Providing order report status and updates. Minimum Qualifications Associate's degree or Equivalent experience Experience, training, and demonstrated performance in the following areas: Sales and customer service Interpersonal skills (oral and written communication, integrity, teamwork, and respectful) Administrative Skills (organizational, time management, planning, problem solving) Experience Using MS Office, MS Excel, ERP Systems and customer portals Familiarity with sales and support with cross functional technical calls Must be a U.S. Citizen Attendance and punctuality at work are essential functions of this position. Preferred Qualifications Contracts administration and contracting including FAR, DFAR, NNPI, ITAR, Import/Export, ISO, SOX Experience as a Customer Service Specialist for the Aerospace and Defense Markets Bachelor's or better in General Business. Join the Sargent Legacy in Securing Our Future RBC Bearings Incorporated (NYSE: RBC/RBCP) is a leading international manufacturer of highly engineered precision bearings, components and essential systems for the industrial, defense and aerospace industries. Founded in 1919, the Company is primarily focused on producing highly technical and/or regulated bearing products and components requiring sophisticated design, testing and manufacturing capabilities for the diversified industrial, aerospace and defense markets. RBC currently has 56 facilities, of which 37 are manufacturing facilities in ten countries and the market capitalization is approximately $6.2 billion. In 2015, RBC acquired Sargent Aerospace and Defense. Founded in 1920, Sargent Aerospace & Defense leverages 100 years of expertise as a premier global supplier of precision engineered customized components that directly contributes to the safe operation of countless commercial and military aircraft, rotorcraft, submarines and land based vehicles. At Sargent, our mission is to secure our future by making the challenging a reality. We achieve this by delivering high quality products and services that meet customer requirements and exceed customer expectations through employee development, customer focus and continual improvement. Sargent's continuing investment in people, assets, technology, and process quality ensures excellence and is integral to the company's commitment to customers and their end-users. As we grow, we will continue to root our culture through our core values of Integrity, Respects & Values People, Customer Focus, Teamwork, Results Focus and Continual Improvement. Company Benefits Include: Competitive Compensation Bonus platforms Holidays/Vacation/Sick Time 401k Savings & Investment Plan Tuition Reimbursement Medical/Dental/Vision Plans HSA/FSA Life & Disability Insurance Accident/Hospital/Critical Care Plans Pet Insurance Gym & Rideshare Incentives Legal Insurance/Identity Theft Flexible Schedules 3 & 4-day work week ½ day Fridays Dedication to our core values. Our must haves… Integrity - We do the right thing the right way. Our ideal candidate is ethical, honest in all interactions, delivers good news and bad, and follows through on commitments. Key Skills & Abilities: is fair, credible, confidential, fiscally responsible and accountable for decisions and actions. Respects and Values People - We encourage and bring out the potential of others. Our ideal candidate embraces diversity, recognizes and supports the accomplishments, talents and development of others. Key Skills & Abilities: is committed to the building of strong relationships and creates an environment of trust and mutual respect. Customer Focus - We act with excellence in each and every interaction. Our ideal candidate builds strong internal/external customer relationships, and goes above and beyond to deliver high quality products and services on time, every time. Key Skills & Abilities: is responsive with strong customer service skills, product and job knowledge to provide excellent customer satisfaction. Teamwork - We are better together. Our ideal candidate is inclusive, engaged and collaborative, sharing information, ideas and experiences to accomplish goals, improve decision making and leverage capabilities. Key Skills & Abilities: is a dependable team player, demonstrated through attendance and punctuality, works well with others and has strong communication skills (both oral & written) to keep all stakeholders informed. Results Focus - We focus on the outcome, not the obstacle. Our ideal candidate must have a strong work ethic with a results/performance driven track record in a fast paced, changing and challenging environment. Key Skills & Abilities: is adaptable, works with a sense of urgency and high level of initiative and demonstrates a commitment to quality with attention to detail. Continual Improvement - We encourage and drive innovation. Our ideal candidate must be naturally curious, passionate and never satisfied with the status quo. Key Skills & Abilities: is innovative and has a problem solving mindset that provides and implements CI ideas. EEO/AA/F/M/Vet/Disabled #zr

Join Lap of Love as a Call Center Representative and Love What You Do! Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator, this position is FULLY REMOTE and you'll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care. Essential Functions & Responsibilities: Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents. Provide customer service by engaging in positive interactions with pet families Answer a high volume of customer service calls in a work from home/ remote environment Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules Gather and accurately document the pet's medical information and schedule appointments in an effective manner Meet all productivity, quality, and performance standards Go above and beyond to provide stellar customer service to pet families and our veterinarians Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines Other duties may be assigned to the employee to ensure the highest standard of customer service Requirements Experience working in high call volume, customer service, or call center environments A wired Ethernet connection is required. Satellite internet and 4G/5G hotspots are not supported. Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom Previous experience in a work-from-home environment or working with minimal peer interactions High attention to detail and ability to adapt to new processes Expected to be present for work, on time, every day for the entire duration of their shift Attend mandatory 4-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four-week period. Physical Job Requirements: Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard. Ability to lift up to 15 pounds Schedule Support Call Center hours are 7 am to 11 pm EST, 7 days a week, 365 days a year Schedule includes nights/weekends/holidays Must attend mandatory 4-week intensive training program at the beginning of employment Benefits Medical Insurance Plans with 100% employee funded HSA option available Dental and Vision Insurance Plans Company Funded Wellness Resources (Mental, Financial, and Physical) Life Insurance (Basic, Voluntary, and AD&D) Long Term and Short Term Disability Insurance Retirement Plan (Traditional 401k with 3% match & Roth 401k) Generous Paid Time Off Generous Paid Parental Leave Bereavement Leave Training & Development Pet Insurance Remote Work From Home Compensation This position is hourly non-exempt and is eligible for overtime Hourly pay starts at $16.00 per hour

Our company are actually the only 100% union tag additional benefits business around the world. With a customer foundation that includes over 40,000 unions and also associations globally, our team have actually concentrated on providing both supplementary and irreversible advantages to tireless family members for over 60 years. Daily activities consist of Inbound and also outgoing calls, preparing consultations, performing discussions to participants of unions that request our perks, fundamental pc understanding, finishing the needed documentation, quality control, as well as management advancement. Qualifications: Really good spoken communication skills Have excellent consumer association as well as interaction abilities Upbeat & favorable perspective along with great power Interacts properly with individuals and also groups Maintains really good customer relationships Customer Support and/or Consumer Purchases experience chosen Interacts successfully along with all amounts of administration and employees Team player Legitimately licensed to operate in the USA/Canada/United Kingdom Perks: Total Perks 100% distant job Flexible work routine with choice to work coming from property Weekly wages and performance-based regular monthly bonus offers Opportunity to get a totally free vacation for you and a guest to the Bahamas, Cancun, Sin City, as well as other interesting locations for an annual business convention

Job Description Boulder Crest Foundation is a pioneering nonprofit organization that exists to ensure that service members, veterans, first responders, and their families can thrive in the aftermath of struggle, stress, hardship, and trauma. For far too many of these remarkable men and women, the cost of service to community and country is the quality of their lives. Too often, that cost comes in the form of suicide - which claims the lives of 20 members of the military and veteran community daily; and we lose more first responders than in the line of duty every year. We need a new and innovative approach and that is why Boulder Crest Foundation exists. Boulder Crest is the global leader in the development, delivery, study, and scale of Posttraumatic Growth (PTG) based programs for times of struggle. As a $10+ million a year organization, Boulder Crest delivers these programs at our wellness centers in Arizona (Sonoita), Texas (Italy), and Virginia (Bluemont), through our Mobile Training Teams (MTT), and through partnerships with nonprofit organizations and first responder departments in more than a dozen states across the country. The Boulder Crest Institute for Posttraumatic Growth is the leading global center focused on the theory, research, and application of Posttraumatic Growth, and is chaired by the founder of PTG, Dr Richard Tedeschi. Job Summary The Guest Relations Specialist (GRS) reports to the Executive Director and is at the forefront of our customer service. This position is responsible for the overall experience of our Retreat guests. The GRS provides guests with superior customer service, ensures a smooth reservation process, and facilitates a positive, memorable visit. The GRS ensures that guests are supported from initial contact to when they arrive to when they leave our property. Summary of Essential Job Functions Receives, schedules, and modifies reservations for Boulder Crest guests and keeps the Executive Director abreast of reservation status and all changes. Manages the reservation-booking system to ensure the guest-facing calendar reflects the facility calendar and vice versa. Receives incoming calls and visitors, makes referrals to appropriate staff, or provides requested information. Prepares welcome baskets for guests, maintains cabin binders with up-to-date information, and facilitates the check-in/check-out process. Compiles guest records, numerical and descriptive information from forms, applications, and other materials for statistical analysis. Manages and schedules cabin/lodge cleaning contracts to ensure the cleanliness of cabins/lodge every week. Oversee cabin cleaning contractors while onsite. Performs weekly, monthly, and quarterly checks in cabins to include deep cleaning, inventory, replacing and updating household items. Receives mail and processes donations, including preparing correspondence, reports, and other written materials for both in-kind and monetary contributions. Maintains inventory of guest supplies Always presents a positive and professional demeanor to our staff and guests. Provides guests with responsive, courteous, and sincere attention always. Supports and participates in programs, special events and activities on an as-needed basis, as indicated by Retreat leadership. Input guest/volunteer information in Donor Perfect monthly Tracks and records guest testimonials for R&R stays and programs. Collaborates with Team to schedule activities on-site for guests during R&R program. Coordinate with volunteers/community members for donations of quilts and other supplies needed for cabin baskets or programs. Manages volunteer platform and works with Operations team to post volunteer opportunities monthly via the Boulder Crest website. Organizes and coordinates Corporate Volunteer events. Maintains main office phone line, taking messages and returning phone calls. Coordinates Volunteer Recognition Events with support from the Operations team. Initiate and maintain cabin overview checklist to ensure the 5-star appearance of cabins before each guest arrives. Coordinates tours and meetings with Executive Director. Participates and helps coordinate outreach and fundraising events as needed. Performs all other related duties and responsibilities as required. Capabilities Required Familiarity with Microsoft Office Suite, specifically Word and Excel; ability to quickly and easily learn other software systems such as DonorPerfect, Cloudbeds and Volunteer Local with appropriate guidance Ability to make informed decisions and take direction/guidance from the Executive Director An expert at delivering quality service to customers Excellent communication, grammar, and spelling skills Must possess the ability to communicate (in the English language), follow oral and written instructions, and perform detailed clerical work in a methodical, independent and thorough manner with speed and accuracy Must be a team player and work well with others, including supervisors and peers Minimum Qualifications The Guest Relations Specialist will have an education and professional background commensurate with this important position. The GRS will typically have a high school or equivalent diploma and 1-5 years (plus) experience in an office setting and Hospitality. A driver's license and a good driving record are required to use the company vehicle and run occasional errands. Other requirements include knowledge of and passion for veterans, strong organization skills, time management, and interpersonal skills. He/she should also be friendly, patient and detail oriented. Physical Demands While performing the duties of this job, the GRS is regularly required to sit, stand, walk, speak, and hear. The position requires extensive computer use, so the employee must have sufficient hand dexterity to use a computer keyboard and be capable of reading a computer screen. The employee must occasionally lift and/or move up to 40 pounds. Reasonable accommodation may be made to enable otherwise qualified individuals with disabilities to perform the essential functions. Travel The Guest Relations Specialist must have reliable transportation to and from the work location and will occasionally be expected to run errands in and around the Retreat (within 100 miles). Work Environment The work environment is a small, busy facility. The noise level in the work environment is usually low to moderate. Reasonable accommodations in the work environment may be made to enable individuals with disabilities to perform the essential functions. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. A background check will be required before an offer of employment is made. Job Posted by ApplicantPro

Job Description La Fonda On The Plaza in Tucson, AZ is looking for one call center representatives to join our team. We are located on 5 N Wilmot Rd. Our ideal candidate is attentive, punctual, and engaged. We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills

Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our Graduate by Hilton Tucson team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Greets guests as they arrive, focus on personal recognition Reviews arrival lists daily and assists in preparing and assembling welcome amenities Escort VIPs to room and check them in prior to arrival Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. Keep front desk area clean and organized. Assisting with lobby activation as needed. Utilize proper procedures when handling guest PPI data. Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. Attends promptly to guest needs and inquiries Perform various other duties as assigned Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of one (1) year in Front Desk Operations In-depth knowledge of hotel Front Desk operations Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES Basic computer skills Ability to communicate effectively verbally and in writing Ability to exceed expectations of guests and team members Excellent time management skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.

As Guest Service Representative, you are responsible for check-in, check-out, front desk operations, market sales and all other guest interactions. You strive to exceed established standards at every opportunity and take pride in the overall look and feel of the front desk, lobby, and all surrounding areas. How will you do this? The following are the essential functions and responsibilities of the job: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ensure every guest is greeted and welcomed in a unique and personable way upon arrival. Book guest hotel reservations. Register guests to the hotel, verifying reservation, personal information and securing payment information. Answer and route calls as appropriate; take guest messages with accuracy. Assist in handling mail and other electronic communication. Promote the brand loyalty program and provide recognition and benefits to all present members. Provide guests with information regarding hotel facilities and local attractions. Anticipate guests' needs and respond timely, efficiently, appropriately and in a friendly manner. Assist in resolving guest complaints regarding service and/or accommodations, whether handling on own, or elevating to managerial level. Responsible for cash drawer contents and transactions during shift. Maintains accurate records including cash flows, registration cards, reservation cards, and property walks. Process all Market and retail transactions for the guests. Maintain appropriate market inventory levels, restocking when necessary. Handle confidential information, including guest records, with a high degree of integrity. May assist with continental breakfast and laundry functions during downtime. May fill in driving the guest shuttle. Assure overall cleanliness of the front office area, lobby, and surrounding areas. Communicate larger housekeeping and maintenance issues to the respective departments, for immediate attention. Maintain a professional image at all times through action, appearance, and dress. Follow Company policies and procedures. Other duties as assigned by supervisor or management. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES Knowledge of front desk operations and procedures, guest services and hotel services. Proficiently speak, read, write, and comprehend the English language. Ability to speak other languages in a multicultural work environment can be extremely helpful in facilitating good communication among all hotel team members and guests. Able to read and write to facilitate the communication process. Able to work independently and desire to participate as part of a team. Possess proficient computer skills including proficient knowledge of MS Office products, knowledge of brand operating systems preferred. Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Possess high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. Ability to access and accurately input information using a moderately complex computer system. Create sense of urgency in matters that will impact the success of the business. Demonstrate genuine care for customers and employees. Comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Ability to observe and detect signs of emergency situations. Able to work in fast paced environment. Able to prioritize, organize, and manage multiple tasks. GENERAL NOTES Guest Service Representatives will be required to work varying schedules as dictated by the business needs of the hotel. This includes attendance at all scheduled brand and job specific training sessions and meetings. May require nights, weekends, and holidays. Consistent attendance in accordance to the standards set forth by Converge Hospitality must be maintained and is an essential element of the success in this role. If the Guest Service Representative is unable to meet these requirements, he/she will be subject to disciplinary action based on franchisee operating policies, up to and including termination of employment. This is not intended to be all-inclusive, additional details will be specified by the supervisor. The team member will also perform other reasonable business duties as signed by the supervisor. Management reserves the right to change this , job responsibilities, duties, and working hours as needs prevail. If requested in accordance with applicable law, Converge Hospitality provides reasonable accommodation to known physical or mental limitations of an otherwise qualified team member with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on Converge Hospitality. Converge Hospitality is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract.

SummaryDepartment - Finance and Risk ManagementJob Description OPEN UNTIL FILLED Job Type: Classified Salary Grade: 4 Pay Range Hiring Range: $19.16 - $22.51 Per Hour Pay Range: $19.16 - $25.86 Per Hour Range Explanation: Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity. Pay Range is the entire compensation range for the position. The first review of applications will be on 1/23/2026 . The Pima County Department of Finance & Risk Management is seeking a motivated and team-oriented individual to join its Revenue Management Division in the Customer Service section. This position is responsible for administrative support, answering phone calls, ensuring work unit policies, procedures, and activities comply with applicable County policies, maintaining databases using automated information systems to monitor and track information, and producing special reports. Other responsibilities include calculating debits and credits, posting accurately to customer accounts, and preparing paperwork for delinquent accounts for court processing. The ideal candidate would have experience utilizing utility billing systems. If you enjoy working collaboratively within a team of dedicated individuals and have a passion for learning, growing, and serving others, in a fast-paced business environment, then this may be the perfect opportunity for you to join our team. Essential Functions: As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department's needs and will be communicated to the applicant or incumbent by the supervisor. Utilizes utility billing systems to respond, handle, and assist customer inquiries, both over the telephone and in person, in a utility billing call center environment; provides information or resolves problems that require explanation or application of County, departmental, or program rules and policies; refers questions to appropriate staff; Coordinates unit activity with other departmental sections, divisions, other County departments, or outside agencies directly or through assigned staff; acts as an internal departmental coordinator for support activities such as financial, court, or program-specific functions; Reviews and verifies specialized documentation and initiates action; Creates and maintains, or directs the maintenance of, specialized databases, including inputting and retrieving data and producing complex computer-based reports; monitors and tracks information in a database; Calculates debits and credits, accurately posts to customer accounts, and prepares legal paperwork for delinquent accounts for court processing; Researches, compiles, and performs initial, minor analysis of information; prepares routine, recurring, and special reports, correspondence, memoranda, operations manuals, and other documents for supervisory review and approval; Compiles and summarizes statistical and operational data; prepares periodic and special reports; Conducts and documents confidential or sensitive inquiries for management, and maintains appropriate security and confidentiality of information encountered or created; Establishes and maintains specialized reference files and materials; May train other department staff; May receive money and prepare receipt documentation. Minimum Qualifications: Two years of experience performing financial or administrative tasks, providing support and coordination for a division or program. (An associate's degree from an accredited college or university in public or business administration, finance, accounting, or a closely related field, as determined by human resources at the time of recruitment, may substitute for two years of required experience) (Relevant experience and/or education from an accredited college or university may be substituted.) OR: Three years of experience with Pima County as an Administrative Assistant I or II or similar administrative classification within Pima County. Qualifying education and experience must be clearly documented in the "Education" and “Work Experience" sections of the application. Do not substitute a resume for your application, or write "see resume" on your application. Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.): Minimum two (2) years of customer service experience, in-person and on the phone. Experience in database maintenance and reports. Experience in utility service and billing. Experience with Microsoft Excel. Selection Procedure: Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process. Supplemental Information: Licenses and Certificates: Some positions require a valid Arizona Class D driver license at the time of application. Failure to maintain the required licensure shall be grounds for termination. Special Notice Items: The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County. Physical/Sensory Requirements: Physical and sensory abilities will be determined by position. Working Conditions: Working conditions will be determined by the position. EEO Information: Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.

As a Representative - Inside Sales, you will interact with existing customers, to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customer's buying experience. You will focus on proactive selling techniques to add business or expand current book of accounts. You will collaborate with outside sales to ensure goals are being met. **Responsibilities:** + Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates. + Increases orders by suggesting related items, explaining features, and checks customer's buying history. + Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts. + Identifies ways for continuous improvement of processes. + Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order. + Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer's promised delivery date. + Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification. + Reports industry trends, competitive pricing and customer feedback to management. **Qualifications:** + High School Degree or Equivalent required; Bachelors' degree preferred + Requires knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-4 years) + Familiar with Microsoft Office, and ability to perform basic computer skills + Ability to perform multiple tasks simultaneously + Working in team environment + Communicate clearly, both verbally and in written form + Attention to detail + Ability to prospect and market concepts to existing and potentially new accounts + Take action and solve a range of problems that may be difficult but are not typically complex + Identify and define problems and possible solutions independently; chooses among existing solutions + Ability to work independently with general supervision + Ability to travel 0% - 25% \#LI-SG1 At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (**************************************************************************** and active community engagement, we create an environment where every team member has the opportunity to thrive. Learn more about Working at Wesco here (******************************************************************* and apply online today! Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company. _Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. _ _Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._

Career paths start at $17/hr (which reflects $16.50/hr plus 50 cent on-site differential) with 40 hour work weeks. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow. What do we offer? A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program. What can you expect from your work at Afni? This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance. What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail. How can you join the Afnimazing team? You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview! Key Qualifications Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management. Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service. Sales experience: Minimum 6 months in a sales role Available for paid training to include 2 weeks of licensing, 3 weeks of product training and 4 weeks of continued training. Available to work 8-hour shifts any day of the week (40 hours/week), including weekends and some holidays, between 7:30am - 12:30am EST. Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

Ubicación: En el lugar 1650 South Research Loop, Tucson, AZ, 85710, EE. UU. Tipo de empleo: A tiempo completo, $18/h, +$1000 de bonificación para nuevos empleados poyo: Atención al cliente Idioma: Debe ser fluido tanto en inglés como en español. Certificación bilingüe completada en el momento de la entrevista. Location: On-site at 1650 South Research Loop, Tucson, AZ, 85710, US Employment Type: Full-time, $18/hr, +$1000 New Hire bonus Supporting: Customer Service Language: Must be fluent in both English & Spanish. Bilingual certification completed at the time of interview. Sobre nosotros Somos el mayor proveedor de CX propiedad de minorías, ofreciendo experiencias digitales y centradas en las personas para algunas de las marcas más respetadas del mundo. Durante más de 25 años, hemos estado ayudando a las empresas a resolver sus mayores retos en la experiencia del cliente, y lo hacemos mejor que nadie. Como uno de los mejores lugares para trabajar, nos tomamos en serio crear un entorno donde las personas se muestren como son auténticas. Lo que significa que cuando tú tienes éxito, todos lo tenemos. Así es como es realmente el trabajo Eres un solucionador de problemas nato que se lleva bien con la gente. Sabes cómo escuchar lo que alguien realmente pide (no solo lo que dice), y puedes explicar las soluciones de una forma que tenga sentido. Mantienes la calma bajo presión, eres lo suficientemente detallista para mantener la información precisa y realmente te importa dejar a los clientes mejor que cuando se puso en contacto. Si eso te suena, este puesto encaja perfectamente. About Us We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else. As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do. Here's What the Job Really Looks Like You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit. Cómo vas a causar impacto • Orientar a los clientes ante preguntas, preocupaciones o desafíos que enfrentan al usar el producto o servicio • Escuchar activamente para entender la raíz del problema y ofrecer soluciones claras y efectivas • Registrar información detallada de las llamadas para fines de auditoría, informes y seguimiento • Mantener y actualizar los registros de los clientes para garantizar información precisa y actualizada • Identificar oportunidades para presentar a los clientes servicios nuevos o mejorados que satisfagan sus necesidades • Ofrecer recomendaciones y orientación de una manera que aporte valor y mejore la experiencia global del cliente • Uso continuo de teléfonos e ordenadores How You'll Make an Impact • Guide customers through questions, concerns, or challenges they encounter while using the product or service • Listen actively to understand the root of the issue and provide clear, effective solutions • Record detailed call information for auditing, reporting, and follow-up purposes • Maintain and update customer records to ensure accurate and current information • Identify opportunities to introduce customers to new or enhanced services that meet their needs • Provide recommendations and guidance in a way that adds value and enhances the overall customer experience • Ongoing usage of phone and computer systems Qué te preparará para el éxito Obligatorio: • Fluidez tanto en inglés como en español • Diploma de secundaria o GED • Debe residir a menos de 25 millas de 1650 S. Research Loop Tucson, AZ • Sólidas habilidades de navegación informática • Familiaridad con aplicaciones de Microsoft Office (Word, Excel) • Excelentes habilidades de comunicación oral y escrita • Habilidades excepcionales de comprensión auditiva • Profesional y Cortés • Se prefieren 6 meses de experiencia en atención al cliente o ventas Para candidatos internos: • No debe estar en ningún plan de acción correctiva ni de rendimiento • Debe haber ocupado tu puesto actual durante 6+ meses • Debe tener experiencia relevante en la industria o en el programa Nota de ubicación: Actualmente estamos contratando para este puesto en Tucson, Arizona. What'll Set You Up for Success Required: • Fluent in both English and Spanish • High school diploma or GED • Must live within 25 miles from 1650 S. Research Loop Tucson, AZ • Strong computer navigational skills • Familiarity with Microsoft Office applications (Word, Excel) • Excellent oral and written communication skills • Exceptional listening/comprehension skills • Professional and Courteous • 6 months of customer service or sales experience preferred For Internal Candidates: • Must not be on any corrective action or performance plans • Must have held your current position for 6+ months • Must have relevant industry/program experience Location Note: We're currently hiring for this position in Tucson, Arizona. Por qué Alorica? Nuestra cultura se refleja en cómo trabajamos juntos, nos apoyamos mutuamente y estamos presentes para nuestros clientes. Somos lo suficientemente valientes como para desafiar cómo siempre se han hecho las cosas, comprometidos con ofrecer resultados que importan y apasionados por crear experiencias para el cliente que realmente funcionen. TIDE es nuestro grupo de conexión construido en torno a conversaciones reales, experiencias compartidas y un sentido genuino de pertenencia. MLBA (Making Lives Better at Alorica) es nuestra organización sin ánimo de lucro dirigida por empleados, donde los equipos locales recaudan fondos y apoyan a colegas y comunidades cuando más importa. No solo hablamos de cultura: la construimos, la vivimos y seguimos mejorando la vida cada día. Why Alorica? Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work. TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day. Lo que ofrecemos: • Cobertura sanitaria, dental y de visión con opciones HSA • Tiempo libre remunerado • Opciones de pago flexibles: pago diario o semanal • Plan de jubilación 401(k) • Programas de desarrollo de liderazgo que realmente hacen crecer tu carrera • Cursos de acceso abierto a través de la Academia Alorica • Formación remunerada y reembolso de matrícula • Descuentos para empleados en alimentos, viajes, seguros, planes de telefonía, salud y bienestar, suministros para mascotas y más • Programa de asistencia al empleado para apoyo personal y profesional • Beneficios voluntarios adicionales para satisfacer tus necesidades individuales Nuestros valores Audaz - Desafiamos las convenciones y asumimos riesgos inteligentes Implacable - Entregamos resultados, cueste lo que cueste Conectados - Trabajamos como One Alorica porque juntos somos más fuertes Cierto: Aparecemos como nosotros mismos todos los días, Listo para unirte a nosotros? Si buscas un lugar donde tu trabajo importe, tu voz sea escuchada y puedas construir una carrera de verdad, hablemos. ¡Solicita hoy! Empleador de Igualdad de Oportunidades - Veteranos/Discapacitados AVISO: La información anterior ha sido diseñada para indicar la naturaleza general y el nivel de trabajo realizado por los empleados en esta clasificación. #AloricaJobs #CallCenter #CustomerServiceJobs What We Offer: • Health, dental, and vision coverage with HSA options • Paid time off • Flexible pay options: daily or weekly pay • 401(k) retirement plan • Leadership development programs that really grow your career • Open access courses through Alorica Academy • Paid training and tuition reimbursement • Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more • Employee assistance program for personal and professional support • Additional voluntary benefits to meet your individual needs Our Values Bold - We challenge conventions and take smart risks Relentless - We deliver results, no matter what it takes Connected - We work as One Alorica because we're stronger together True - We show up as our authentic selves, every single day Ready to Join Us? If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk. Apply Today! Equal Opportunity Employer - Veterans/Disabled DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification. #AloricaJobs #CallCenter #CustomerServiceJobs

Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $0.16 - $0.22 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

As a Representative - Inside Sales, you will interact with existing customers, to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customer's buying experience. You will focus on proactive selling techniques to add business or expand current book of accounts. You will collaborate with outside sales to ensure goals are being met. Responsibilities: Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates. Increases orders by suggesting related items, explaining features, and checks customer's buying history. Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts. Identifies ways for continuous improvement of processes. Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order. Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer's promised delivery date. Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification. Reports industry trends, competitive pricing and customer feedback to management. Qualifications: High School Degree or Equivalent required; Bachelors' degree preferred Requires knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-4 years) Familiar with Microsoft Office, and ability to perform basic computer skills Ability to perform multiple tasks simultaneously Working in team environment Communicate clearly, both verbally and in written form Attention to detail Ability to prospect and market concepts to existing and potentially new accounts Take action and solve a range of problems that may be difficult but are not typically complex Identify and define problems and possible solutions independently; chooses among existing solutions Ability to work independently with general supervision Ability to travel 0% - 25% #LI-SG1