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Customer service representative jobs in Harborcreek, PA

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  • Part-Time Food Service (Cafe and/or Bakery) Customer Service

    Erie Food Co-Op

    Customer service representative job in Erie, PA

    Part-time Description Café Cooperators are trained to help in a variety of roles for the front-of-house and back-of-house operations of the café including cash handling, stocking shelves, and making various products (juice and smoothies, MTO food, recipes for the Grab & Go, Bakery items, etc.) all while maintaining exceptional customer service. Skills and Abilities Strong communication and listening skills, both face-to-face and over the phone. Strong organizational and decision-making skills and acute attention to detail. Ability to handle multiple demands and difficult situations with tact and diplomacy. Willingness and ability to learn and grow to meet the changing requirements of the job. Working knowledge of POS system. Computer literacy; knowledge of Microsoft Office products (Word, Excel), Google applications Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Customer Service Operates the Point-of-Sale system. Takes food orders from customers, submitting them to the kitchen for preparation. Sells and serves beverages (coffee, juice and smoothies) and other products to café customers. Sells and serves baked goods and miscellaneous food items to customers. Educates customers and answers their questions regarding café products including ingredients, preparation, substitutions, allergens, etc. Participates in all sales promotions effectively and efficiently. Maintains efficient, friendly service standards. Food Preparation and Handling Prepares food (juice, smoothies, sandwiches/wraps, soups, Grab & Go items, bakery items, etc.) per established recipes and standards. Follows appropriate Food Safety methods for food preparation (heating, reheating, thawing, chilling, freezing, etc.) Assists in the storing, packaging, and displaying of prepared products, in the department and on the sales floor. Minimizes food waste by following all food preparation and safe handling of food and equipment processes and procedures. Complies with sanitation, personal hygiene, and health standards as established for food handlers. Merchandising Maintains attractive, well-stocked and rotated displays, using FIFO and other established procedures. Ensures that products are properly packed and labeled with correct ingredients, allergens, dates, and prices. Ensures that the department is well-faced, neat, and clean. May assist in quarterly inventory counts. Department Operations Restocks ingredients and café area supplies when necessary. Keeps work area neat and clean at all times; cleans and maintains equipment used in drink/food preparation. Ensures customer facing counters are clean and stocked with supplies. Participates in maintaining the eating areas. Reports potential safety hazards and accidents to the Food Service Manager/Assistant Manager, Bakery Manager, Food Service Shift Lead or other assigned management representative. Informs the manager or manager on duty of any operational inconsistencies. Reports necessary equipment repair and maintenance to supervisor. Maintains daily production records, when applicable. Other Duties The job duties, elements, responsibilities, skills, functions experience, educational factors, requirements, and conditions listed in this are representative only and not exhaustive of the tasks that any employee may be required to perform. The employer reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. Requirements Requirements Flexibility with scheduling, due to store hours. Ability to work well with others in a cooperative environment where teamwork and constant communication are essential. Commitment to superior customer service and providing the highest quality experience possible. Willingness/ability to work in any of the departments within the Café. Maintain positive company morale. Maintains discretion in dealing with confidential information (store, vendors, customers, staff, etc.) Education and Experience H.S. diploma/GED. Some college a plus. Minimum one (1) year experience in a retail or food service/restaurant setting. Combination of education, training and/or experience will be considered. Knowledge of special dietary needs and allergens preferred. Customer service experience in a public-serving position preferred. Knowledge of Microsoft Office (Word, Excel) and Internet applications preferred. Basic knowledge of natural foods and cooperatives preferred.
    $59k-127k yearly est. 12d ago
  • Service Specialist

    National Fuel Gas 4.5company rating

    Customer service representative job in Erie, PA

    National Fuel is currently seeking a Service Specialist for an outstanding career opportunity in our Operations department located at our Erie Service Center located in Erie, PA. National Fuel is proud to have an inclusive workplace where diversity is valued, hard work is rewarded and promotion from within is supported. We offer exciting career opportunities for talented and ambitious job seekers and encourage you to apply today. The ideal candidate will be self-motivated, have a proven track record of good attendance, and committed to workplace safety. The typical work schedule for this position is Saturday - Sunday 12:30pm - 9pm and Monday - Wednesday 330pm - 12am and could include overtime. Candidates must possess a valid driver's license with a clean driving record and the ability to drive a small company truck or van. Applicants must live within a 20 - mile radius of the Erie Service Center, located at 255 Wayne Street, Erie PA, or be willing to relocate. PRIMARY RESPONSIBILITIES: * Installing and changing meters, reading meters, and performing collection work * Turn gas on and off and investigate leak complaints * Perform routine maintenance on the pipeline system * Perform routine line locates * Keeps all necessary operating records MINIMUM QUALIFICATIONS: * High school diploma or equivalent * Demonstrated mechanical ability * Excellent customer service/communication skills * Basic literacy is required. Ability to read, accurately interpret and analyze written information as well as legibly prepare written documentation * Basic computer skills needed * The physical capability to walk long distances, work outdoors in all types of weather and the ability to work in and around hazardous and difficult to reach areas PREFERRED QUALIFICATIONS: * Experience in plumbing, heating, and/or air conditioning * Experience operating an excavator * Knowledge of gas appliance operation * Basic computer knowledge for work order documentation ABOUT NATIONAL FUEL: National Fuel is a diversified energy company headquartered near Buffalo, NY. Our employees continue to be the most important part of our Company and have made us who we are today. We are dedicated to the communities in which we live and work and have nearly 2,000 employees in Western NY and Northwest PA. COMPENSATION AND BENEFITS: This is a position within the Company's collective bargaining unit with an hourly rate of pay starting at $32.69, after 6 months $33.69, and after 1 year $37.12. National Fuel offers a comprehensive benefits package including the following: * Medical and Prescription Drug Coverage · Paid Sick Time · Dental Coverage · Parental Leave for Mothers and Fathers · 401(k) with Company Match · Tuition Reimbursement · Company Funded Retirement Savings Account · Life Insurance · Paid Vacation · Flexible Spending Account · Paid Company Holidays · Charitable Giving Programs HOW TO APPLY: The successful candidate will be required to pass a DOT mandated drug test, as well as participate in random drug testing. The DOT maintains a list of banned substances which includes medicinal or recreational marijuana. For confidential consideration, please submit your resume and cover letter (preferably in PDF format) to **************** by December 26, 2025. Attachments with a .docm extension will not be accepted. Please reference position 25-056PA- Service Specialist in the subject line of your email.
    $32.7 hourly Easy Apply 14d ago
  • All Position - Sales, Customer Retentions, Delivery Specialists

    Arona Home Essentials 3.8company rating

    Customer service representative job in Dunkirk, NY

    Give us a Year - We will give you a Career! At Arona Home Essentials we make it easy to own your success! With a variety of positions and opportunities- we help you make your career what YOU want it to be. Do you like Sales? Do you like Customer Service? Do you like staying busy and on-the-go as a Delivery Driver? Or do you enjoy helping others and being part of a team? If any of these are a "Yes!", then we may have the perfect role for you! Why work for Arona Home Essentials? We create opportunities for you! We make it a point to promote within creating endless growth potential for you! You can work your way to the future you want, we will help you own it! Arona has a long legacy as the leader in the rent to own industry. Arona is built on a foundation of excellence, customer focus, quality products and services and amazing team members! We are currently operating fifty-five stores in Iowa, Nebraska, Illinois, Michigan, Florida, Colorado, Indiana, Kentucky, Missouri, New York, Pennsylvania, and Puerto Rico. Included is a comprehensive benefits package that includes: * How would you like to have Sundays off? Yes, every Sunday we are closed! * Paid time off including vacation, personal days, and holidays * Medical, Dental, Vision, Short Term Disability * Company paid Long-Term Disability and Life Insurance * Employee Assistance Plan * 401k Plan with a company match * Bonus & commission opportunities paid monthly! * Ongoing training and development * A family friendly work environment * Rewards for service Below is a list of our current positions along with a brief explanation of each job. If one, or several of these jobs interest you, we would love to hear from you! General Manager - Direct management of an Arona Home Essentials store with profit and loss responsibility. Asset management, customer growth and maintenance, revenue production, personnel development and inventory control are key result areas of this position. The Big 5 is done daily! Customer Retention Manager/Assistant Manager - Manages the Customer Accounts Department, which is responsible for the renewal payment process. Responsible for achieving company standards on non-renewal closing percentages. Market and Growth Manager - Manage the sales and marketing function in an Arona Home Essentials store. Major emphasis on telephone and floor sales, direct marketing, new customer growth, local social media reach, customer service program and store merchandising. Market and Growth Associate - Responsible for maintaining administrative organization, customer files, and processing customer transactions. Major emphasis on in-store sales, telephone sales, direct marketing, new customer growth and renewal payment processing in the store. Plays key role in the upkeep of the showroom floor as per the first up system. Customer Retention Associate - Assisting the Customer Accounts Department in lease agreement renewal. Delivery Specialist - This position is responsible for merchandise handling such as loading, securing, delivering, setting up, troubleshooting, and demonstrating. Reviewing a lease agreement is also occasionally required. Education and Experience * Must have a high school diploma or equivalent or at least 1 year of working experience Required Skills and Competencies * Must have a valid state driver's license and safe driving record * Must be 18 years of age or older * Bi-lingual is a PLUS! Physical Requirements * Positions routinely require lifting, loading, and "dollying" merchandise over fifty pounds You must have a satisfactory MVR (driving record), D.O.T. physical/certification in states that require it, a valid Driver's License and comply with the Arona Driver Qualification Policy. You must pass a drug screening and criminal background investigation. EEOC Statement Arona Home Essentials s is an Equal Opportunity Employer
    $33k-38k yearly est. 8d ago
  • Customer Sales & Serv Rep

    DTS Fluid Power 3.6company rating

    Customer service representative job in Pleasant, PA

    Want to use your customer service skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities? How about all of the above AND benefits, paid time off and even tuition reimbursement? Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you. You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes. This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks. Just some of the things you'll be doing on a daily basis: Assist customers by phone and in person at our facility Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction Process quotes, take orders and provide post-order service REQUIREMENTS Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical. Specific qualifications for the role include: 6 months of customer service experience preferred Desire to increase knowledge in industrial distribution products Excellent telephone skills Ability and desire to learn new systems and processes quickly Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine High school diploma or equivalent Valid driver's license and clean driving record (MVR) SAP / ERP experience, preferred but not required Some knowledge of industrial distribution products and hydraulics, preferred but not required SALARY & BENEFITS As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team. Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance. Benefits: Here is just some of what we have to offer: Base salary and bonus opportunities Health, vision, and dental coverage, 401(k) w/ company match Paid vacation, sick time, and company holidays Tuition reimbursement Personalized training and development program Career development and advancement opportunities Build a rewarding career with a global leader in industrial distribution! #LI - SB1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
    $40k-55k yearly est. Auto-Apply 36d ago
  • Customer Service Agent

    Agility Marketing

    Customer service representative job in Erie, PA

    Agility is continuing to expand and serve as a major force in the contact center industry. Our unique culture of innovation creates an environment where you will continually learn and be challenged to develop your career. Job Description We have immediate openings for Customer Service Agents, Management Trainees and Inside Sales Reps. Apply now at ************************* or stop in at 2323 West 38th Street Monday through Friday 10 to 4. No Phone Calls Please! Additional Information Start a successful career - We're offering paid training, forward-looking opportunities, flexible hours, and a full complement of benefits including 401(k). Apply online at ************************* call our employment hotline at 866-1900, or stop in for a tour and apply on-site at 2323 West 38th Street, Erie, Pa. 16506
    $23k-30k yearly est. 14h ago
  • Insurance Account Manager/Commercial Lines Customer Service Agent

    Loesel-Schaaf Insurance Agency

    Customer service representative job in Erie, PA

    Full-time Description Join Our Growing Team as a Commercial Lines Account Manager! We are expanding and looking for a skilled Commercial Lines Account Manager to join us full-time. The ideal candidate will hold a current Property & Casualty (P&C) Insurance license and have at least 2 years of experience specializing in Commercial Accounts. Responsibilities: Service/Manage a Designated Book of Business: Analyze client needs, answer questions regarding coverage and billing, advise clients on leveraging products/services based on their unique needs, and obtain necessary information and documentation from new and existing clients. Provide Technical Support and Collaboration: Work closely with producers to assist clients and achieve the agency's strategic business goals. Maintain Relationships with Carrier Underwriters: Obtain quotes, endorsements, and other necessary documentation. Produce Relevant Documentation: Create binders, certificates, policies, endorsements, ID cards, and other related items. Prepare Proposals: Develop renewal and new business proposals. Assist with Claims: Help clients submit first reports of claims and follow up on claim status, keeping clients informed throughout the process. Requirements Required Skills Proficiency in MS Office: Expertise in Word, Excel, Outlook, and PowerPoint. Adaptability: Ability to learn and utilize other software programs as needed. Customer Service Excellence: Strong people skills with a passion for providing exceptional service. Communication Skills: Professional verbal and written communication abilities. Decision Making and Analytical Thinking: Independent decision-making skills and strong analytical thinking. Time Management: Excellent time-management and prioritization skills, with a high level of accuracy and attention to detail. Follow-Up: Task-oriented follow-up skills. Qualifications: Current P&C Insurance License: Specializing in Commercial Accounts. Experience: Over 2 years of proven experience in P&C insurance sales and service. Product Knowledge: In-depth understanding of commercial insurance products and markets. Technical Expertise: Comprehensive technical knowledge of various insurance forms and risk alternatives. Procedural Knowledge: Familiarity with insurance rating and underwriting procedures. About Loesel-Schaaf: Loesel-Schaaf Insurance Agency, Inc. is an independent, multi-line insurance agency committed to understanding our clients' needs. We leverage cutting-edge strategies and continuously adapt our product and service portfolio to meet evolving market demands, ensuring we deliver value and uphold our promises. With nearly 100 years of service to local, regional, and national clients, we pride ourselves on our long-standing employee tenure, with many team members having 15, 20, and even 25+ years with us. Our work culture fosters teamwork and a family-like atmosphere. Benefits: Medical, Dental, Vision, Life, and Disability Insurance Employee Assistance Program (EAP) Flexible Spending Account (FSA) Voluntary Coverages Participation in our fully-funded retirement program OTHER RELEVANT REMARKS: This position description describes the general nature and level of work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. This position description is not intended as and does not create a contract of employment between the Agency and any individual employee. The Agency reserves the right to change this position description at any time within its sole discretion. Salary Description Based on experience
    $23k-30k yearly est. 60d+ ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Customer service representative job in Erie, PA

    Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $31,500.00 - $85,000.00 per year At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $28k-34k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Christopher Wertz-State Farm Agent

    Customer service representative job in Erie, PA

    Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Tuition assistance Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Work with the agent to establish and meet marketing goals. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Salary plus commission/bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Excellent communication skills - written, verbal and listening Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams People-oriented Organizational skills Self-motivated Ability to work in a team environment Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $27k-36k yearly est. 23d ago
  • Customer Service Rep

    TCH Group, LLC 2.9company rating

    Customer service representative job in Jamestown, NY

    Offering $16.5 to $23 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $16.5-23 hourly 4d ago
  • Customer Service Rep

    Carsonvalleyhealth

    Customer service representative job in Jamestown, NY

    Offering $16.5 to $23 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $16.5-23 hourly 4d ago
  • Customer Services Representative

    Ineos Pigments

    Customer service representative job in Ashtabula, OH

    At INEOS Pigments, we value our people's contribution in making us one of the largest producers of titanium dioxide in North America. Providing numerous products and services to industries around the globe, from coatings to plastics to paper and other end-uses, we invest in employee development and offer a wide range of career opportunities, offering everyone the chance to broaden their experience and build a professionally rewarding career. About the Role In this role, you will manage all the facets of customer relationships to ensure that defined and agreed to customer needs are met. Direct relations between external customers and Commercial, Credit, and Transportation/Warehousing personnel. Manages more complex accounts, which may include export, import, and consignment accounts. Provide guidance to less experienced customer service representatives for complex items. Assures that all activities comply with customs and transportation guidelines aligned with the country of destination. . About You: Relevant BS or BA degree desired or equivalent experience Minimum 2 to 5 years of experience in export customer service function, manufacturing-oriented preferred, with knowledge of customs and shipping documentation requirements. Proficiency in SAP or comparable software system desired Demonstrated ability in detail-oriented functions, with communication and export documentation Demonstrated leadership skills and ability to interact clearly and efficiently with customers, freight forwarders, shippers, and internal business functions. Demonstrated dedication to meeting internal and external customers' expectations while maintaining effective relationships with customers Strong written and verbal communication compete Computer literacy- basic knowledge of MS Office (Word, Excel, and PowerPoint) Ability to work with multi-disciplinary teams and across different locations Specific Job Responsibilities: Processes the most complex customer orders, inquiries, and complaints covering items or products ordered with deep expertise Maintains ongoing relationships with key customers and commercial staff Utilizes knowledge of products, product availability, sales territories, and individual customers to provide a communication link to customers Records and processes orders and inquiries received by fax, telephone, and electronic mail. Provide pricing, availability, and schedule information within established guidelines. Work with freight forwarders to schedule shipments by ocean vessel to meet customer requirements Provides accurate and timely export fillings LC's and customer documentation Provides pricing, availability, and schedule information within the established guidelines. Researches and obtain a resolution of customer issues. Serves as the communications link between customers and sales staff to assure responsiveness Provides guidance and assistance to new and less experienced staff Our Ashtabula, Ohio Complex, consisting of two plants just south of Lake Erie, is a state of the art manufacturing complex with leading technology and more than 45 years of manufacturing excellence. INEOS Pigments offers a competitive salary with an annual bonus and a comprehensive benefits package, including paid time off, medical, dental, vision, short-term disability, long-term disability with the buy-up option, basic life & AD&D insurance with a buy-up option for self and dependents, 401(k) with company match. EOE M/F/Vet/Disabled Read about "EEO is the Law"
    $28k-36k yearly est. 14d ago
  • Customer Service Rep(02439) - 226 Broad St

    Domino's Franchise

    Customer service representative job in Conneaut, OH

    Job Description Making Domino's high quality pizzas Food and portion control Hygiene and food safety Food preparation Taking customer orders and up selling General cleaning duties Taking orders over phone and in person Dealing with customer concerns Greeting customers within 10 seconds Up selling Cash handling Keeping the customer area clean Assisting Pizza Makers with toppings and dough
    $28k-36k yearly est. 10d ago
  • Front Desk Guest Service Representative

    Red Roof Inn

    Customer service representative job in Erie, PA

    The Front Desk Representative is responsible for answering guest questions, properly resolving guest complaints, answering phones, filing paperwork, taking guest reservations, performing guest courtesy calls, obtaining accurate and correct guest information, and checking hotel guests in and out of the hotel. They are responsible for ensuring that every single guest has a favorable experience at the hotel. A few of the main duties of a front desk agent are greeting guests at the front desk, answering any questions, recommending activities and restaurants to guests, and answering all phone calls promptly and with the proper Brand greeting. Front desk shift times are as follows: 7AM-3PM 3PM-11PM 11PM-7AM (Night Auditor Accounting Duties) Weekend and Holiday availability is required. Skills we are looking for in interested candidates: ● Attention to detail ● Good communication skills ● Friendly, outgoing, pleasant attitude ● Computer and telephone etiquette skills ● Customer complaint resolution skills ● Ability to be punctual and reliable for shifts ● Professional behavior and presentation ● Attentiveness in handling credit card and cash payments and financial records Pay rate: $9-$12 based on experience Required qualifications: * Legally authorized to work in the United States Preferred qualifications: * 17 years or older Wage $9.00 to $12.00 hourly
    $9-12 hourly 60d+ ago
  • Service BDC Representative

    Preston Auto Group 4.0company rating

    Customer service representative job in Erie, PA

    Job Description Business Development Center Agent - Service The Preston Auto Group is currently seeking an Automotive Service BDC Representative to join our Service Concierge Team. Previous experience is preferred, but not required. Ideal candidate is friendly and energetic. In this position you are the face of our dealership! Candidate must be a good listener and good communicator. Candidate must be organized and take down detailed notes for each customer. Candidate must strive for sales and customer service excellence in all they do. Above and beyond for every customer is our standard. Candidate must have a strong will to win and a drive to succeed. Must be focused on achieving or exceeding phone call and appointment goals. And must work well with other team members. Responsibilities: Handle all incoming phone calls, text messages, and emails for our Service Departments Confirm Guests Appointments Maintain and update guest personal and vehicle information Work with customers in a professional, well-spoken manner Proactively customers to schedule an appointment for overdue maintenance that they may be due for Proactively call customers to schedule an appointment for safety recalls they may be due for Meet and exceed all phone call, appointment, and appointment show ratio goals Log all phone calls and appointments in BDC Tracker and log call notes in XTime. Follows BDC scripts and guidelines on calls and emails. Compensation Earn between $13-$16 per hour based on performance & experience Requirements: Prior sales experience preferred Customer service experience preferred Automotive experience preferred Must have excellent phone skills Able to speak clearly and distinctly Organized and good note taker Bilingual (Spanish) is a plus Be a team player to help drive sales Goal driven with the highest level of honesty and integrity Maintain a high level of professionalism CDK and XTime knowledge a plus High school diploma or equivalent Benefits Health, Dental & Vision Insurance 401K with Employer Match Paid Uniforms Paid Time Off Paid Training Employee Pricing on New Vehicles Free Access to the Preston Auto Fitness Center About Us Automotive News Top 150 Dealer Group Come grow with Preston Auto! Founded in 1989 and family owned and operated ever since, Preston Auto has expanded to 10 locations with 16 brands. We are the area's largest dealer group selling more than 10,000 vehicles/yr.! At Preston Auto we offer the area's top pay, a comprehensive benefits package (401K, health insurance, onsite fitness center, and more!), and a fun and energetic work atmosphere. We take great pride in serving our customers at a world class "You Come First!" level and strive for sales leadership at all of our locations. At Preston Auto, we believe in promoting from within and as we continue to grow, our top performers have opportunities for advancement within the company. In fact, many of our store operators started out as Sales Consultants or working in our Business Development Centers! We are proud to have some of the highest retention rates and lowest turnover rates in the industry! We take great pride in not only serving our community, but also giving back to our community as well as we collaborate with the YMCA, United Way, and many other great organizations in the community.
    $13-16 hourly 16d ago
  • Customer Service Representative II

    Genpt

    Customer service representative job in Falconer, NY

    Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s). JOB DUTIES: • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements. • Orders items to ensure appropriate inventory levels are maintained for customers. • May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order. • Expedites backorders. May pull inventory and prepare order for shipment to customer. • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory. • Determines the most cost effective shipping method for customer orders. • May handle customer returns. • May support specific customer(s). • Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems. • Performs other duties as assigned. • Responds to customer inquires regarding products, provides quotes, and handles order entry. Due to experience & training, may handle more challenging inquires. EDUCATION & EXPERIENCE: Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES: • Excellent communication skills including written, verbal, and listening. • Ability to multi-task and time management skills required. • Strong computer skills. • Strong negotiation skills. • Basic product knowledge. • Reliability, organization, and attention to detail required. COMPANY INFORMATION: Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Motion, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range. Pay: $ - $ / hour Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
    $30k-39k yearly est. Auto-Apply 12d ago
  • Relationship Banking Representative

    Community Financial System, Inc. 4.3company rating

    Customer service representative job in Randolph, NY

    Job Description At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. Responsibilities A Relationship Banking Representative is responsible to deliver a positive customer experience to current and prospective bank customers. The person in this position will routinely move between the customer service desk and teller area, as needed. A Relationship Banking Representative must be able to adapt well in the workplace to service the varying customer needs while adhering to bank policies and procedures. It requires someone who will maintain the security of customer information, prioritize items of significance, and be a team player. Routinely provide quality customer service and a positive banking experience by handling financial transactions (i.e., opening of accounts, cashing checks, etc.) with professionalism Determine customer needs, explain and sell products and services Actively participate in lobby management, greeting customers and proactively taking ownership of the customer's in-branch experience Telephone customers to schedule sales appointments and promote products suitable to the customer's needs Participate in branch prospecting efforts and sales initiatives Assist customers with requests such as stop payments, wire transfers, balance discrepancies, loan information, etc. Serve as a liaison between customer and operational areas Conduct customer transactions with accuracy and prepare daily cash balancing within established guidelines Ability to understand directions and adhere to established policy and procedures Able to remain focused and organized to successfully complete responsibilities Actively participate in branch meetings and training to enhance knowledge and development of skills Other related duties as assigned or directed Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner. May be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels Qualifications Education, Training and Skills Requirements: High School Diploma or GED required Excellent interpersonal and communication skills Accurate and proficient math skills Documentation skills with attention to detail Clear thinking and ability to remain focused Must be able to consistently demonstrate the Company's core values: Integrity, Humility, Teamwork, and Excellence Internal product knowledge and teller training (provided after hire) Experience/Other: Two (2) years of customer service and/or banking normally required All applicants must be 18 years of age or older.
    $44k-52k yearly est. 24d ago
  • Inside Sales Representative

    Essentra

    Customer service representative job in Erie, PA

    Job Description Essentra is a leading provider of essential components and solutions. Every day we produce and distribute millions of small but essential products. Our international network extends to 28 countries, with headquarters in the United Kingdom and includes 14 manufacturing facilities, 24 distribution centers and 33 sales & service centers. At the center of everything is our purpose, to responsibly provide the products and services our customers need to succeed. Put simply, our purpose is why we exist as a company. Many companies claim to be changing the world; we don't. But we do make a powerful difference to our customers. We make it work. Every one of us. Every day. Summary: Essentra Components is seeking a results-driven full-time Inside Sales Representative (ISR) in our Erie, PA location to support the execution of our inside sales strategy. This role is responsible for developing strong customer relationships, growing existing accounts, and identifying new sales opportunities. The ISR will collaborate closely with the Inside Sales Manager and General Manager to drive revenue and ensure customer satisfaction. This is an onsite role with the possibility for some hybrid work after the training period and with solid work performance. Please note that we are currently only considering local candidates in the Erie, PA area. Typical Accountabilities: Develop new business with existing customers and/or qualify new opportunities. Coordinate with the Manager to manage large projects and multi-step opportunities through CRM/Pipeline Report. Collaborate with purchasing departments, managers, and other staff to ensure accurate and efficient order processing and product distribution. Prepare and report account status, results, and leads to the manager periodically. Apply product and industry knowledge to match solutions to client needs. Respond to client inquiries regarding products, applications, and industry trends. Provide quotes, credit terms, and bid specifications to clients. Ensure accurate and timely entry and shipment of orders and samples. Quote catalog items and simple non-stock items. Report weekly updates on new opportunities, wins, and losses within the territory. Maintain customer database by entering new accounts, updating existing ones, and adding relevant notes. Ensure daily execution of the Essentra Components service proposition. Acquire and maintain knowledge of products and market trends. Participate in weekly team and cross-functional management meetings. Perform other duties as assigned. Qualifications: Minimum 2 years of experience in sales or a related field (less than 1 year with Essentra). Strong verbal and written communication skills. Ability to multi-task, prioritize, and manage time effectively. Empathetic, patient, and customer-focused. Positive attitude and team player. Strong reasoning and analytical skills. High personal integrity and ethics. Hands-on, can-do attitude with a drive to accomplish tasks. Experience using CRM tools. Ability to manage difficult or emotional customer interactions professionally. Strong listening, negotiation, and presentation skills. Proficient in Microsoft Office applications. Basic understanding of products and applications. Basic math and order entry skills. Ability to work in an office or remote environment. Respond to customer inquiries within 2 hours. Make outbound calls, quotes, and send samples daily. Continuously seek ways to improve processes and increase productivity. Demonstrate adaptability and a willingness to embrace change. Collaborate effectively with others and maintain a solution-oriented mindset. What We Offer: This is a full-time position with a competitive salary, quarterly bonus target, full benefits package, and generous paid time off.
    $34k-57k yearly est. 30d ago
  • Inside Sales Representative

    Essentra PLC

    Customer service representative job in Erie, PA

    Essentra is a leading provider of essential components and solutions. Every day we produce and distribute millions of small but essential products. Our international network extends to 28 countries, with headquarters in the United Kingdom and includes 14 manufacturing facilities, 24 distribution centers and 33 sales & service centers. At the center of everything is our purpose, to responsibly provide the products and services our customers need to succeed. Put simply, our purpose is why we exist as a company. Many companies claim to be changing the world; we don't. But we do make a powerful difference to our customers. We make it work. Every one of us. Every day. Summary: Essentra Components is seeking a results-driven full-time Inside Sales Representative (ISR) in our Erie, PA location to support the execution of our inside sales strategy. This role is responsible for developing strong customer relationships, growing existing accounts, and identifying new sales opportunities. The ISR will collaborate closely with the Inside Sales Manager and General Manager to drive revenue and ensure customer satisfaction. This is an onsite role with the possibility for some hybrid work after the training period and with solid work performance. Please note that we are currently only considering local candidates in the Erie, PA area. Typical Accountabilities: * Develop new business with existing customers and/or qualify new opportunities. * Coordinate with the Manager to manage large projects and multi-step opportunities through CRM/Pipeline Report. * Collaborate with purchasing departments, managers, and other staff to ensure accurate and efficient order processing and product distribution. * Prepare and report account status, results, and leads to the manager periodically. * Apply product and industry knowledge to match solutions to client needs. * Respond to client inquiries regarding products, applications, and industry trends. * Provide quotes, credit terms, and bid specifications to clients. * Ensure accurate and timely entry and shipment of orders and samples. * Quote catalog items and simple non-stock items. * Report weekly updates on new opportunities, wins, and losses within the territory. * Maintain customer database by entering new accounts, updating existing ones, and adding relevant notes. * Ensure daily execution of the Essentra Components service proposition. * Acquire and maintain knowledge of products and market trends. * Participate in weekly team and cross-functional management meetings. * Perform other duties as assigned. Qualifications: * Minimum 2 years of experience in sales or a related field (less than 1 year with Essentra). * Strong verbal and written communication skills. * Ability to multi-task, prioritize, and manage time effectively. * Empathetic, patient, and customer-focused. * Positive attitude and team player. * Strong reasoning and analytical skills. * High personal integrity and ethics. * Hands-on, can-do attitude with a drive to accomplish tasks. * Experience using CRM tools. * Ability to manage difficult or emotional customer interactions professionally. * Strong listening, negotiation, and presentation skills. * Proficient in Microsoft Office applications. * Basic understanding of products and applications. * Basic math and order entry skills. * Ability to work in an office or remote environment. * Respond to customer inquiries within 2 hours. * Make outbound calls, quotes, and send samples daily. * Continuously seek ways to improve processes and increase productivity. * Demonstrate adaptability and a willingness to embrace change. * Collaborate effectively with others and maintain a solution-oriented mindset. What We Offer: This is a full-time position with a competitive salary, quarterly bonus target, full benefits package, and generous paid time off.
    $34k-57k yearly est. 60d+ ago
  • All Position - Sales, Customer Retentions, Delivery Specialists

    Arona Home Essentials 3.8company rating

    Customer service representative job in Dunkirk, NY

    Give us a Year - We will give you a Career! At Arona Home Essentials we make it easy to own your success! With a variety of positions and opportunities- we help you make your career what YOU want it to be. Do you like Sales? Do you like Customer Service? Do you like staying busy and on-the-go as a Delivery Driver? Or do you enjoy helping others and being part of a team? If any of these are a “Yes!”, then we may have the perfect role for you! Why work for Arona Home Essentials? We create opportunities for you! We make it a point to promote within creating endless growth potential for you! You can work your way to the future you want, we will help you own it! Arona has a long legacy as the leader in the rent to own industry. Arona is built on a foundation of excellence, customer focus, quality products and services and amazing team members! We are currently operating fifty-five stores in Iowa, Nebraska, Illinois, Michigan, Florida, Colorado, Indiana, Kentucky, Missouri, New York, Pennsylvania, and Puerto Rico. Included is a comprehensive benefits package that includes: · How would you like to have Sundays off? Yes, every Sunday we are closed! · Paid time off including vacation, personal days, and holidays · Medical, Dental, Vision, Short Term Disability · Company paid Long-Term Disability and Life Insurance · Employee Assistance Plan · 401k Plan with a company match · Bonus & commission opportunities paid monthly! · Ongoing training and development · A family friendly work environment · Rewards for service Below is a list of our current positions along with a brief explanation of each job. If one, or several of these jobs interest you, we would love to hear from you! General Manager - Direct management of an Arona Home Essentials store with profit and loss responsibility. Asset management, customer growth and maintenance, revenue production, personnel development and inventory control are key result areas of this position. The Big 5 is done daily! Customer Retention Manager/Assistant Manager - Manages the Customer Accounts Department, which is responsible for the renewal payment process. Responsible for achieving company standards on non-renewal closing percentages. Market and Growth Manager - Manage the sales and marketing function in an Arona Home Essentials store. Major emphasis on telephone and floor sales, direct marketing, new customer growth, local social media reach, customer service program and store merchandising. Market and Growth Associate - Responsible for maintaining administrative organization, customer files, and processing customer transactions. Major emphasis on in-store sales, telephone sales, direct marketing, new customer growth and renewal payment processing in the store. Plays key role in the upkeep of the showroom floor as per the first up system. Customer Retention Associate - Assisting the Customer Accounts Department in lease agreement renewal. Delivery Specialist - This position is responsible for merchandise handling such as loading, securing, delivering, setting up, troubleshooting, and demonstrating. Reviewing a lease agreement is also occasionally required. Education and Experience · Must have a high school diploma or equivalent or at least 1 year of working experience Required Skills and Competencies · Must have a valid state driver's license and safe driving record · Must be 18 years of age or older · Bi-lingual is a PLUS! Physical Requirements · Positions routinely require lifting, loading, and “dollying” merchandise over fifty pounds You must have a satisfactory MVR (driving record), D.O.T. physical/certification in states that require it, a valid Driver's License and comply with the Arona Driver Qualification Policy. You must pass a drug screening and criminal background investigation. EEOC Statement Arona Home Essentials s is an Equal Opportunity Employer
    $33k-38k yearly est. 60d+ ago
  • Inside Sales Representative

    Agility Marketing

    Customer service representative job in Erie, PA

    We are currently hiring Business to Business Inside Sales Agents. Join our family of talented B2B Agents who “Just Sound Better!” Small training classes, one-on-one coaching, and our proven strategy guarantee your success! Agility Marketing - Come Grow with Us! With flexible work schedules and amazing growth opportunities, we invite you to bring your skills and expertise to our team. Qualifications Minimum of 1 year sales experience, required. Additional requirements: • Ability to work in a high volume, fast-paced environment • Good organizational skills and ability to multi-task and prioritize • Confident, yet patient and understanding • Creative individuals with the ability to manage expectations Must be at least 18 years of age equipped with a minimum of a high school diploma and proficient computer skills. Additional Information Start a successful career - We're offering paid training, forward-looking opportunities, flexible hours, and a full complement of benefits including 401(k). Apply online at ************************* call our employment hotline at 866-1900, or stop in for a tour and apply on-site at 2323 West 38th Street, Erie, Pa. 16506
    $34k-57k yearly est. 14h ago

Learn more about customer service representative jobs

How much does a customer service representative earn in Harborcreek, PA?

The average customer service representative in Harborcreek, PA earns between $24,000 and $40,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in Harborcreek, PA

$31,000

What are the biggest employers of Customer Service Representatives in Harborcreek, PA?

The biggest employers of Customer Service Representatives in Harborcreek, PA are:
  1. Domino's Pizza
  2. Domino's Franchise
  3. Kedia Corporation
  4. M R Co
  5. Circle K
  6. U-Haul
  7. Fastsigns International
  8. Agility Marketing
  9. Christopher Wertz-State Farm Agent
  10. Interview Hunters
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