Customer service, shipping and receiving vs customer service administrator

Differences between customer service, shipping and receiving and customer service administrator duties and responsibilities

Customer service, shipping and receiving example responsibilities.

• Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
• Receive in merchandise using RF unit.
• Start learning how to use Quickbooks.
• Process orders through WMS using RF scanner.
• Receive and ship both small and LTL shipments.
• Receive and organize UPS/FedEx and USPS packages for pickup by customers.
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Customer service administrator example responsibilities.

• Lead departmental operating reviews that are in line with expectations of HIPAA providing physician leaders with critical data.
• Maintain daily teller duties by processing customer deposits and withdrawals, managing the vault and ATM, as needed.
• Manage the sales order process; entering, picking and invoicing EDI and specialty accounts that have their own vendor portals.
• Manage cleanliness and organization of work area and equipment.
• Manage on-site registration at events including management of volunteers, registration setup, and coordinate all registration logistics.
• Coordinate communications product deliveries with internal production managers, shipping department and freight forwarders to ensure contract and U.S. export compliance.
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