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Customer service, shipping and receiving vs customer service trainer

The differences between customer services, shipping and receiving and customer service trainers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a customer service, shipping and receiving and a customer service trainer. Additionally, a customer service trainer has an average salary of $32,452, which is higher than the $31,926 average annual salary of a customer service, shipping and receiving.

The top three skills for a customer service, shipping and receiving include customer service, shipping receiving and customer orders. The most important skills for a customer service trainer are customer care, strong customer service, and cleanliness.

Customer service, shipping and receiving vs customer service trainer overview

Customer Service, Shipping And ReceivingCustomer Service Trainer
Yearly salary$31,926$32,452
Hourly rate$15.35$15.60
Growth rate-3%-4%
Number of jobs49,610235,862
Job satisfaction--
Most common degreeHigh School Diploma, 39%Bachelor's Degree, 43%
Average age4340
Years of experience1212

Customer service, shipping and receiving vs customer service trainer salary

Customer services, shipping and receiving and customer service trainers have different pay scales, as shown below.

Customer Service, Shipping And ReceivingCustomer Service Trainer
Average salary$31,926$32,452
Salary rangeBetween $25,000 And $40,000Between $25,000 And $40,000
Highest paying City-Tacoma, WA
Highest paying state-Alaska
Best paying company-Salesforce
Best paying industry-Telecommunication

Differences between customer service, shipping and receiving and customer service trainer education

There are a few differences between a customer service, shipping and receiving and a customer service trainer in terms of educational background:

Customer Service, Shipping And ReceivingCustomer Service Trainer
Most common degreeHigh School Diploma, 39%Bachelor's Degree, 43%
Most common majorBusinessBusiness
Most common college--

Customer service, shipping and receiving vs customer service trainer demographics

Here are the differences between customer services, shipping and receiving' and customer service trainers' demographics:

Customer Service, Shipping And ReceivingCustomer Service Trainer
Average age4340
Gender ratioMale, 53.0% Female, 47.0%Male, 32.8% Female, 67.2%
Race ratioBlack or African American, 10.3% Unknown, 4.2% Hispanic or Latino, 21.8% Asian, 7.3% White, 55.7% American Indian and Alaska Native, 0.7%Black or African American, 10.6% Unknown, 5.3% Hispanic or Latino, 20.1% Asian, 6.8% White, 56.4% American Indian and Alaska Native, 0.7%
LGBT Percentage6%7%

Differences between customer service, shipping and receiving and customer service trainer duties and responsibilities

Customer service, shipping and receiving example responsibilities.

  • Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
  • Receive in merchandise using RF unit.
  • Start learning how to use Quickbooks.
  • Process orders through WMS using RF scanner.
  • Receive and ship both small and LTL shipments.
  • Receive and organize UPS/FedEx and USPS packages for pickup by customers.
  • Show more

Customer service trainer example responsibilities.

  • Manage and calculate daily cash deposits and prepare daily payroll ledgers.
  • Train new employees in customer service, as well as POS functions.
  • Help patients move in and out of beds, baths, wheelchairs and automobiles.
  • Establish an effective working schedules for personnel providing logistics and provisions support in Hawaii
  • Develop computer base training modules, PowerPoint presentations and games for customer service representative and other relate groups.
  • Coordinate with doctors and register nurses to develop respiratory care plans for patients and provide necessary health education training.
  • Show more

Customer service, shipping and receiving vs customer service trainer skills

Common customer service, shipping and receiving skills
  • Customer Service, 36%
  • Shipping Receiving, 8%
  • Customer Orders, 6%
  • Inventory Control, 5%
  • Purchase Orders, 5%
  • Pallet Jack, 3%
Common customer service trainer skills
  • Customer Care, 12%
  • Strong Customer Service, 11%
  • Cleanliness, 10%
  • Product Knowledge, 5%
  • Gross Margin, 4%
  • Data Entry, 4%

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