Customer service, shipping and receiving vs customer services coordinator

Differences between customer service, shipping and receiving and customer services coordinator duties and responsibilities

Customer service, shipping and receiving example responsibilities.

• Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
• Receive in merchandise using RF unit.
• Start learning how to use Quickbooks.
• Process orders through WMS using RF scanner.
• Receive and ship both small and LTL shipments.
• Receive and organize UPS/FedEx and USPS packages for pickup by customers.
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Customer services coordinator example responsibilities.

• Manage POS terminal and schedule salon appointments while collecting and managing information efficiently and accurately.
• Manage cleanliness and organization of work area and equipment.
• Coordinate production logistics in support of customer service for an industry leader of state-of-the-art production facility in printing and marketing communications.
• Select to test and troubleshoot new CRM system.
• Assist with internal CRM system issues, and stick orders.
• Assist customer in learning windows, internet and various utilities.
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