Customer support associate vs customer service associate/cashier

Differences between customer support associate and customer service associate/cashier duties and responsibilities

Customer support associate example responsibilities.

• Manage the use of DHL or FEDEX.
• Achieve quarterly A/R objectives on a regular basis.
• Negotiate freight rates and manage relationships with freight forwarders and shipping companies.
• Organize company events and manage payroll.
• Manage high volume weekly consultant payroll using PeopleSoft.
• Create and track opportunities monitor using Microsoft CRM.
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Customer service associate/cashier example responsibilities.

• Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
• Ring up of sales, including cash, checks, credit cards, payment transactions on the POS system.
• Operate cash register and POS, provide customers with excellent an experience of the store and information on products.
• Greet customers, cash out customers, bag groceries, help customer with bags to car, and clean work area.
• Check out each customer correctly whether it are groceries, or returns in order to get them in and out quickly.
• Maintain accuracy and efficiency in all activities, including cash handling and processing and ensure cleanliness and sanitation throughout the facility.
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