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Data center supervisor vs support supervisor

The differences between data center supervisors and support supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a data center supervisor and a support supervisor. Additionally, a data center supervisor has an average salary of $66,688, which is higher than the $47,047 average annual salary of a support supervisor.

The top three skills for a data center supervisor include windows, data analysis and SQL. The most important skills for a support supervisor are excellent interpersonal, customer service, and training materials.

Data center supervisor vs support supervisor overview

Data Center SupervisorSupport Supervisor
Yearly salary$66,688$47,047
Hourly rate$32.06$22.62
Growth rate16%10%
Number of jobs111,10496,546
Job satisfaction--
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 55%
Average age4747
Years of experience66

What does a data center supervisor do?

A data center supervisor oversees a data center's daily operations to ensure everything runs smoothly and efficiently according to company standards. As a data center supervisor, it is their responsibility to manage systems and subsystems, monitor the server rooms, and develop plans to optimize operations. They will also create and implement test processes, perform reviews and assessments, monitor the performance of the workforce, and solve issues and concerns when any arise. Moreover, a data center supervisor produces regular reports, presenting them to senior workers or executives.

What does a support supervisor do?

A support supervisor is responsible for monitoring the daily operations of an organization, assisting the team members in resolving customer complaints, and managing process discrepancies to maintain the smooth delivery of services for customer satisfaction. Support supervisors conduct a one-on-one assessment with the team, identifying each member's challenges and strategizing techniques to address those difficulties and reach their maximum potentials. They also look for business opportunities according to industry trends and data analysis that would generate more resources for revenues and increase the company's profitability.

Data center supervisor vs support supervisor salary

Data center supervisors and support supervisors have different pay scales, as shown below.

Data Center SupervisorSupport Supervisor
Average salary$66,688$47,047
Salary rangeBetween $43,000 And $102,000Between $31,000 And $69,000
Highest paying CityQuincy, MASan Francisco, CA
Highest paying stateMassachusettsCalifornia
Best paying companyAppleCisco
Best paying industryFinanceTechnology

Differences between data center supervisor and support supervisor education

There are a few differences between a data center supervisor and a support supervisor in terms of educational background:

Data Center SupervisorSupport Supervisor
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 55%
Most common majorBusinessBusiness
Most common collegeStanford UniversityCalifornia State University - Bakersfield

Data center supervisor vs support supervisor demographics

Here are the differences between data center supervisors' and support supervisors' demographics:

Data Center SupervisorSupport Supervisor
Average age4747
Gender ratioMale, 67.9% Female, 32.1%Male, 51.8% Female, 48.2%
Race ratioBlack or African American, 9.4% Unknown, 4.7% Hispanic or Latino, 18.8% Asian, 5.2% White, 61.2% American Indian and Alaska Native, 0.6%Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 18.0% Asian, 5.3% White, 61.3% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between data center supervisor and support supervisor duties and responsibilities

Data center supervisor example responsibilities.

  • Manage PC workstations that include Novell files servers and MSN software.
  • Manage the entire project including researching/procuring the hardware, installing require infrastructure, and establishing backup policy/rotation for the entire company.
  • Escalate production issues to appropriate development and support groups for resolution.
  • Develop overall functional and systems requirements and specifications for the new LAN.
  • Research trouble tickets to ensure SLA is being meet on a timely basis.
  • Interface with external vendors to ensure hardware and software SLA's are meet.
  • Show more

Support supervisor example responsibilities.

  • Lead the planning and implementation of APPLIX, a call tracking software product on SQL.
  • Manage and maintain various departmental desktops, procedures, tip sheets, reports and inventories using SharePoint.
  • Manage budget allocation, reimbursement, and payroll deductions
  • Lead comprehensive training for each new volunteer or court-mandate worker regarding OSHA regulations and warehouse procedure.
  • Work with ICD-9 and CPT code.
  • Develop and maintain local ISO standards compliance document.
  • Show more

Data center supervisor vs support supervisor skills

Common data center supervisor skills
  • Windows, 9%
  • Data Analysis, 8%
  • SQL, 7%
  • Customer Service, 6%
  • Direct Reports, 5%
  • Computer System, 5%
Common support supervisor skills
  • Excellent Interpersonal, 18%
  • Customer Service, 12%
  • Training Materials, 5%
  • Patients, 4%
  • Performance Evaluations, 4%
  • Direct Supervision, 4%

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