Data migration technician vs desk support technician

Differences between data migration technician and desk support technician duties and responsibilities

Data migration technician example responsibilities.

• Manage the virtualization of physical servers in initial efforts to reduce data center footprint.
• Maintain, troubleshoot, diagnose, and repair client workstations for hardware and software problems and failures.
• Used Altiris to deploy OS and software over-the-wire.
• Create printer queues on designate servers for IP printing.
• Work with SCCM department to update systems and distribute applications.
• Deploy and configure Cisco IP phone systems at a large financial services firm.
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Desk support technician example responsibilities.

• Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
• Use multiple monitor setup display and remote desktop applications via VPN to access associate computers.
• Utilize desktop deployment tools in order to deploy and maintain inventory for PCs, monitors, and printers.
• Assist with network connectivity with PCs, laptops, and mobile phones including TCP/IP settings and internet connections.
• Provide administrative support and troubleshooting for VPN users.
• Maintain company networks security systems and infrastructure hardware including firewalls and switches and install software security and firmware patches or upgrades.
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