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Dell field technician vs information technology technician

The differences between dell field technicians and information technology technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a dell field technician and an information technology technician. Additionally, an information technology technician has an average salary of $49,031, which is higher than the $42,796 average annual salary of a dell field technician.

The top three skills for a dell field technician include desktop, POS and customer locations. The most important skills for an information technology technician are customer service, troubleshoot, and technical support.

Dell field technician vs information technology technician overview

Dell Field TechnicianInformation Technology Technician
Yearly salary$42,796$49,031
Hourly rate$20.57$23.57
Growth rate10%10%
Number of jobs104,206118,881
Job satisfaction--
Most common degreeAssociate Degree, 44%Bachelor's Degree, 47%
Average age4242
Years of experience22

Dell field technician vs information technology technician salary

Dell field technicians and information technology technicians have different pay scales, as shown below.

Dell Field TechnicianInformation Technology Technician
Average salary$42,796$49,031
Salary rangeBetween $32,000 And $56,000Between $28,000 And $83,000
Highest paying City-Urban Honolulu, HI
Highest paying state-Hawaii
Best paying company-Cravath
Best paying industry-Finance

Differences between dell field technician and information technology technician education

There are a few differences between a dell field technician and an information technology technician in terms of educational background:

Dell Field TechnicianInformation Technology Technician
Most common degreeAssociate Degree, 44%Bachelor's Degree, 47%
Most common majorComputer Information SystemsComputer Science
Most common collegeGeorgia Institute of TechnologyStanford University

Dell field technician vs information technology technician demographics

Here are the differences between dell field technicians' and information technology technicians' demographics:

Dell Field TechnicianInformation Technology Technician
Average age4242
Gender ratioMale, 94.7% Female, 5.3%Male, 84.8% Female, 15.2%
Race ratioBlack or African American, 10.8% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 12.0% White, 55.5% American Indian and Alaska Native, 0.4%Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.8% White, 55.3% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between dell field technician and information technology technician duties and responsibilities

Dell field technician example responsibilities.

  • Manage paperwork associate with HVAC procedures.
  • Work with motherboards to LCD displays.
  • Perform basic hardware replacements on dell desktop systems and portable computers.
  • Perform laptop and desktop repair and installation for dell and gateway customers.
  • Complete inventory of IBM laptops and accurately and efficiently input necessary data into designated database before repair.
  • Support services include network connectivity, including LAN and WLAN connectivity.
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Information technology technician example responsibilities.

  • Manage and execute project to remotely upgrade VPN clients
  • Manage incoming tickets and incidents in remedy and troubleshooting.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Analyze and maintain OS and domain account information across systems to ensure efficient and security workstations and virtual computing environments.
  • Provide implementation coordination, vendor management, and training for voice over IP project (VOIP).
  • Work on multiple projects dealing with VMware, server installation, computer repair, web design, and networking.
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Dell field technician vs information technology technician skills

Common dell field technician skills
  • Desktop, 23%
  • POS, 17%
  • Customer Locations, 13%
  • Mile Radius, 13%
  • Service Calls, 11%
  • Lenovo, 5%
Common information technology technician skills
  • Customer Service, 14%
  • Troubleshoot, 10%
  • Technical Support, 5%
  • Desk Support, 4%
  • Computer System, 3%
  • Network Printers, 3%

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