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Dell field technician vs junior technician

The differences between dell field technicians and junior technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a dell field technician and a junior technician. Additionally, a dell field technician has an average salary of $42,796, which is higher than the $39,417 average annual salary of a junior technician.

The top three skills for a dell field technician include desktop, POS and customer locations. The most important skills for a junior technician are customer service, HVAC, and fall protection.

Dell field technician vs junior technician overview

Dell Field TechnicianJunior Technician
Yearly salary$42,796$39,417
Hourly rate$20.57$18.95
Growth rate10%10%
Number of jobs104,206103,780
Job satisfaction--
Most common degreeAssociate Degree, 44%Bachelor's Degree, 34%
Average age4242
Years of experience22

Dell field technician vs junior technician salary

Dell field technicians and junior technicians have different pay scales, as shown below.

Dell Field TechnicianJunior Technician
Average salary$42,796$39,417
Salary rangeBetween $32,000 And $56,000Between $26,000 And $57,000
Highest paying City-Alexandria, VA
Highest paying state-New York
Best paying company-Citi
Best paying industry-Technology

Differences between dell field technician and junior technician education

There are a few differences between a dell field technician and a junior technician in terms of educational background:

Dell Field TechnicianJunior Technician
Most common degreeAssociate Degree, 44%Bachelor's Degree, 34%
Most common majorComputer Information SystemsBusiness
Most common collegeGeorgia Institute of TechnologyStanford University

Dell field technician vs junior technician demographics

Here are the differences between dell field technicians' and junior technicians' demographics:

Dell Field TechnicianJunior Technician
Average age4242
Gender ratioMale, 94.7% Female, 5.3%Male, 82.9% Female, 17.1%
Race ratioBlack or African American, 10.8% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 12.0% White, 55.5% American Indian and Alaska Native, 0.4%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between dell field technician and junior technician duties and responsibilities

Dell field technician example responsibilities.

  • Manage paperwork associate with HVAC procedures.
  • Work with motherboards to LCD displays.
  • Perform basic hardware replacements on dell desktop systems and portable computers.
  • Perform laptop and desktop repair and installation for dell and gateway customers.
  • Complete inventory of IBM laptops and accurately and efficiently input necessary data into designated database before repair.
  • Support services include network connectivity, including LAN and WLAN connectivity.
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Junior technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • frame relay, TCP/IP configuration with NOC or on site engineer.
  • Set up new user workstations, updating software when need i.e.
  • Perform remote or in person program installation and OS setting changes to programs specifications.
  • Escalate tickets when need to upper level techs, system admins, or analysts.
  • Diagnose and fix computer issues, ranging from viruses, bloatware, and OS issues.
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Dell field technician vs junior technician skills

Common dell field technician skills
  • Desktop, 23%
  • POS, 17%
  • Customer Locations, 13%
  • Mile Radius, 13%
  • Service Calls, 11%
  • Lenovo, 5%
Common junior technician skills
  • Customer Service, 19%
  • HVAC, 7%
  • Fall Protection, 7%
  • Technical Support, 7%
  • JR, 4%
  • Level II, 4%

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